DOCKTECK 4-in-1 USB-C HUB User Manual Download Page 5

5

Attention:

The USB C Hub supports up to 4K @ 60Hz and are backwards

compatible with 4K @ 30Hz, 2K @ 60Hz, 1080p @ 60Hz.

4K @ 60 Hz is only available for laptops with

activated DisplayPort

1.4 and 8K

. If your laptop supports DisplayPort 1.2, it can only reach

4K @ 30 Hz.

The following eight devices support 4K @ 60Hz we have tested so far:

Macbook Air 13 " 2020

Macbook Pro 15 "2019/2018

Macbook Pro 16 "2019

iPad Pro 12.9 "2020/2018

iPad Pro 11 "2020/2018

Warm Tips:

If the HDMI port doesn't work, please kindly try the following steps:

1)

Check whether the connected USB-C port on your device supports

DP Alt mode

2)Try a different computer and HDMI cable to see if the problem

persists

3)Plug your HDMI cable straight into your device and see if you can

get a stable connection. If you can’t establish a stable connection, the

problem is your HDMI cable

4) Verify that your monitor is configured to the correct input (HDMI)

Please note

Supports the simultaneous use of all ports. Note, however, due to

the performance limitations of some laptops, it is recommended that

you only connect one hard drive / SSD at a time.

To ensure a stable connection, please avoid connecting devices with

a total current of more than 900 mA

The USB ports are mainly intended for data transfer and do not

support high charging power (In particular, Charging your tablet is

not recommended)

When the hub is fully loaded, it can reach a surface temperature of

around 121

°

F. However, this is normal for products of this type

Summary of Contents for 4-in-1 USB-C HUB

Page 1: ...1 ...

Page 2: ...ts PD 3 0 with max 100W PD Charging when connecting a PD Adapter and supports max 5Gbps data transmission when connecting a Type C device It can work on all Type C and ThunderboltTM 3 host that supports DP Alt mode including DP1 2 and DP1 4 Alt mode When working on Thunderbolt TM 3 host this product transmits DP signal 2 0 FEATURES Upstream Type C Malex1 Connect to host Support DP1 4 Alt mode with...

Page 3: ... the rest power max 92 5W will be passed to charge for the host When connecting a Type C device Max 5Gbps data transfer Max 7 5w 5V 1 5A downstream charging Share max 7 5W downstream charging with USB A port 3 0 SPECIFICATIONS Input Output Connector Input Type C Male x1 Output HDMI Female x1 USB A Femalex1 RJ45X1 Type C femalex1 PD Data Environmental Operating Temperature 0 to 45 Operating Humidit...

Page 4: ...4 4 0 PACKAGE CONTENTS Before attempting to use this unit please check the package and make sure the following items are contained Main unit x1 User Manual x1 5 0 CONNECTION DIAGRAM ...

Page 5: ... to see if the problem persists 3 Plug your HDMI cable straight into your device and see if you can get a stable connection If you can t establish a stable connection the problem is your HDMI cable 4 Verify that your monitor is configured to the correct input HDMI Please note Supports the simultaneous use of all ports Note however due to the performance limitations of some laptops it is recommende...

Page 6: ... Apple USB SuperDrive Samsung Dex Chromecast For more specific models please confirm with us We will also update in time Dockteck s promise We provide 24 month worry free warranty lifetime technical support and friendly customer service for the product Your satisfaction is always our first priority Should you have any concerns or suggestions please do feel free to let us know We are committed to p...

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