DMP Electronics eBox-3300, User Manual

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eBox-3300
12
T
ROUBLESHOOTING
This section describes the techniques of resolving some basic problems that you
encounter when using eBox-3300. For more troubleshooting guidelines, please contact
your nearest dealer for technical support.
T
ROUBLESHOOTING
Y
OUR
VESA PC
A. VESA PC does not start
Make sure the eBox-3300 is properly secured and plugged into a power source
before it is turned on. Make sure the power indicator shows the power is on. See
section 2 for more information about “eBox-3300 Overview”.
When the eBox-3300 is plugged into a power strip or the UPS (Uninterruptible
Power Supply), make sure the power strip or UPS is turned on and working normally.
Check if your VGA or LCD monitor is properly plugged into a power source and
turned on. Make sure the brightness and contrast controls are adjusted correctly.
See the manual that came with your display (monitor) for details.
Check if your power control button does not function, by removing the AC adaptor.
Wait for one minute, and then reattach all power connection before pressing the
power button.
Condensation may cause the eBox-3300 to malfunction for a while. If this happens,
do not use the eBox-3300 for at least one hour.
When you have checked all the above guidelines and the eBox-3300 does not work.
Remove the power adaptor from the eBox-3300, unplug the power cord, and plug it
in again. Then turn on the power.
B. BIOS Error Message –
BIOS error message appear when my VESA PC starts
If the BIOS error message appears, press any key to resume or, hit <DEL> to enter
BIOS setup main menu, follow these steps:
1. Press <DEL>, and the BIOS Setup main menu appears, check if HDD is detected
at “Pri Master”. If it is not detected, use Direction keys <
↑↓
> to choose “AUTO”
and then go back to the main menu by pressing <ESC>. Move your cursor down
with Direction keys <
↓
>, and choose “Save Settings and Exit”, a message dialog
appears as seen below, hit <Enter>.
“Save current settings and exit (Y/N)? Y”
2. Go to “Exit” menu using the Direction keys <
↑↓
> and choose the option “Load
Optimal Defaults”, then press <Enter>. A message dialog appears as seen
below, hit “Y” key and press <Enter> to save and recover to the factory setting.
“Load Optimal Defaults (Y/N)? Y”
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