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263LTE-V INSTALLATION GUIDE     |     DIGITAL MONITORING PRODUCTS                 3

TEST THE 263LTE-V

1. 

Navigate to the Tech APP.

2. 

Tap 

Find a Customer

 then search for a customer. 

3. 

Tap 

Add a System

4. 

Enter a 

System Name

5. 

Scan or enter the 

Serial #

6. 

Select 

XTLplus

 from the 

System Type

 drop-down menu. 

7. 

Select either 

Cellular

 or 

EASYc Cell Backup 

in the 

Connection Type

 field. 

8. 

Enter the 

Account Number

9. 

Enter the 

SIM

 Number found on the 263LTE-V label then tap 

Get SIM Status

10.  Select a 

Rate Plan 

for the 263LTE-V. 

11. 

Tap 

Activate

 

Cellular Device

Tech APP Activation

The panel provides a diagnostic function to test the communication integrity and cellular 

signal strength of the 263LTE-V to the nearest tower for the cellular carrier. To use the 

diagnostic function, reset the panel, enter 

2313

 (DIAG), and press 

CMD

.

Communication Status

This option tests the individual components of cellular or wireless network 

communication.

1. 

Select 

CELL STATUS

 from the Diagnostic menu. Possible test results are shown 

in Table 1.

2. 

Select 

YES

 to continue through the remaining component tests or select 

NO

 to 

stop testing and return to 

CELL STATUS

Confirmed

Faulty

MODEM OPERATING

NO MODEM FOUND

IDENTIFIED

NO SIM CARD

TOWER DETECTED

NO TOWER

REGISTERED

NOT REGISTERED

CONNECT SUCCESS

CONNECT ERROR
NOT ACTIVATED

CELL PATH GOOD

NO ACK RECEIVED

Remote Link Activation

1. 

Navigate to Remote Link and select a panel. 

2. 

Select 

Program

 in the top menu and select 

Communications

 from the drop-down 

menu. 

3. 

Select 

Cellular Network

 as the 

Communication Type

 and click 

Activate

.

4. 

Select 

SIM

 as the 

SIM Type

5. 

Enter the 

SIM

 number found on the 263LTE-V label and click 

Activate

.

6. 

Select a 

Rate Plan

 for the 263LTE-V and click 

Activate

4

Table 1: Cell Status Test Results

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