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Displays2go DGFSATCH15, User Manual

The "Displays2go DGFSATCH15" user manual is available for free download on our website. Our comprehensive manual provides step-by-step instructions and helpful tips to ensure a seamless setup and operation experience with this product. Download it now from our website and maximize the potential of your DGFSATCH15.

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Displays2go

   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Contents

 

Features

 .................................................................................................................................................... 

3

 

Safety Warnings and Precautions

 ............................................................................................................... 

4

 

Part and Interface

 ...................................................................................................................................... 

6

 

Packing List

 ...................................................................................................................................................... 

6

 

Interfaces

 ........................................................................................................................................................ 

6

 

Remote Control

 ......................................................................................................................................... 

7

 

Description of Basic Operation

 ................................................................................................................... 

8

 

Power on/Standby

 .......................................................................................................................................... 

8

 

Interface and Home Screen

............................................................................................................................. 

8

 

Description of Wallpaper Switch

 ..................................................................................................................... 

9

 

File Manager

 ................................................................................................................................................... 

9

 

Local Settings

 ................................................................................................................................................ 

10

 

Status of Menu Bar

 ....................................................................................................................................... 

11

 

DiViEx APP Introduction……….……………………………………………………………………………………………………………………11

 

System requirements

 .................................................................................................................................... 

11

 

How to upload media files

 ............................................................................................................................ 

11

 

Settings

.......................................................................................................................................................... 

13

 

Edit picture

 .................................................................................................................................................... 

13

 

Music

 ............................................................................................................................................................. 

15

 

Factory Reset:

 ................................................................................................................................................ 

15

 

Choose System Language:

 ........................................................................................................................... 

166

 

Technical Specifications

 .......................................................................................................................... 

177

 

Troubleshooting the Digital Signage

 ......................................................................................................... 

19

 

Cleaning and Maintenance

 ..................................................................................................................... 

211

 

Names and Contents of Toxic and Hazardous Substances or Elements in the Product

 ............................... 

222

 

 

 

Summary of Contents for DGFSATCH15

Page 1: ...ted Standing Digital Kiosk Scan QR code to visit the product page Note Before using the product please read the instructions carefully Do not attempt to disassemble this product If the product does not work properly please call our Customer Service Department at 1 844 221 3393 ...

Page 2: ...tion of Wallpaper Switch 9 File Manager 9 Local Settings 10 Status of Menu Bar 11 DiViEx APP Introduction 11 System requirements 11 How to upload media files 11 Settings 13 Edit picture 13 Music 15 Factory Reset 15 Choose System Language 166 Technical Specifications 177 Troubleshooting the Digital Signage 19 Cleaning and Maintenance 211 Names and Contents of Toxic and Hazardous Substances or Eleme...

Page 3: ... 4 AVI DIVX XDIV WMV9 H 264 VC 1 MOV MKV MP4 TS M2T VOB Audio MP3 WMA WAV EAAC MP2 dec Vorbis Ogg AC3 FLAC Lossless audio APE Lossless audio BSAC Pictures BMP PNG GIF JPEG 4088 4088 Support webpage Flash playback can achieve strong touch interactive platform rely on the touch interactive of webpage Flash Input function 1 Support multi touch resistive touch capacitive touch IR touch with touch scre...

Page 4: ...with internal circuit breaker to prevent damages to the digital signage Symbol Legends Warning May cause personal injury or death The operation is prohibited Caution May cause damage or property loss The operation must be executed If any of the following occurs Power outage or instable voltage Abnormal sound or smell from the unit AC power cord is damaged Digital Signage is damaged due to drop kno...

Page 5: ...et in parallel or else it may cause fire due to excessive power consumption Do not approach the Digital Signage with open flame e g a lighted candle or else it may cause electric shock or fire Do not put any sharp objects metal or liquid into the vents or let them touch the signal terminals to avoid short circuit product damage and electric shock Do not touch the plugs with wet hands it could caus...

Page 6: ...ing picture has fixed text or icon it will leave ghosting on the screen and won t disappear when the unit is turned off it is normal and isn t covered by the warranty The power of the Digital Signage can be cut off by pulling out the plug If the LCD screen ruptures and the liquid splashes on the skin please rinse for 15 minutes with clean water immediately and consult your doctor Do not apply pres...

Page 7: ...p selection or move the cursor up 6 Downwards Arrow Move down selection or move the cursor down 7 Leftwards Arrow Move selection to the left or move the cursor left 8 Rightwards Arrow Move selection to the right or move the cursor right 9 Confirm button select the use menu or setup menu press this button to confirm 10 Turn volume up 11 Turn volume down 12 Return to previous page or a level up in a...

Page 8: ...wer plug into the outlet If the Digital Signage has the switch button I turn it on In power on state press the button on the remote control and the Digital Signage enters standby state Interface and Home Screen After power on the machine will launch home screen as shown below ...

Page 9: ... setting menu click Wallpaper then choose a folder 4 Then select an image you would like to set up as background 5 Confirm the selection by clicking Set wallpaper File Manager 1 Click the Main Apps button in the Home screen to enter the APPS menu interface Fig 2 2 Click the Explorer icon in the APPS menu interface Fig 2 and enter Explorer menu Fig 3 3 Choose storage in the Explorer menu to read th...

Page 10: ...ns then set up the WIFI connection Fig 1 Fig 2 Description of Settings Interface shown on the right Icon Function WIFI switch Data usage Bluetooth USB Sound notification Battery saver Display Storage Apps Screenshot Setting Location Accounts Backup reset Security Language input Date time Printing Accessibility About device ...

Page 11: ...the APP make sure your device meets or exceeds the following system requirements CPU RK3288 Operating system Android 7 1 How to upload media files Step 2 Plug in your USB drive to the computer Open the drive in Windows Explorer and create a new folder rename it MediaFolder As shown below Open MediaFolder create 3 subfolders and change their names to Images Videos Music Copy the media file to be di...

Page 12: ...G BMP PNG Video MPEG1 MPEG2 MPEG4 H 264 H 265 WMV MKV TS flv Music AAC MP3 AMR OGG PCM Step 3 Plug the USB drive into the device and click the DiViEx APP Step 4 When the screen shows Copy finished after Usb Disk the media files are ready to be displayed ...

Page 13: ...e in and fade out effects Edit picture This function shows all pictures you can edit all pictures and remove it Crop There are four corner handles and four border handles to crop the picture Click and drag a handle to reshape the image to any size you need Filter You can browse and try different filters in the filter gallery below the image The APP support the following filter AUTO_FIX BLACK_WHITE...

Page 14: ...14 Displays2go Image deletion Click to delete unwanted pictures ...

Page 15: ...ick right arrow music title will show in the Playlist Music on the right To remove the added music file from the playlist click the left arrow in the playlist Factory Reset 1 Get into Settings then click Backup reset Fig 1 2 Click Factory data reset Fig 2 3 Choose Erase SD card then click RESET DEVICE to get the unit to Factory Reset Fig 3 ...

Page 16: ...16 Displays2go Fig 1 Fig 2 Fig 3 Choose System Language 1 Get into Settings then click Language input Fig 1 2 Click Language then you can choose the system language accordingly Fig 2 Fig 1 Fig 2 Fig 3 ...

Page 17: ... Viewable area 304 1 H mm x 228 1 V mm Chromaticness 16 7M Power supply Voltage 12V Power Consumption 16W Environment Operating temperature 32 104 F 0 40 C Storage temperature 4 140 F 20 60 C Storage humidity 10 90 RH Non condensing Operating humidity 10 90 RH Non condensing Maximum operating time hrs day 18 hours Functions Operating system Android 7 1 Processor Quad core ARM Cortex A17 1 8GHz RAM...

Page 18: ...is Ogg AC3 FLAC APE BSAC RTC real time clock Yes Schedule power on off Yes System update Yes App installation Support download and installation I O interfaces Ethernet RJ45 N A HDMI N A VGA N A Headset N A USB2 0 1 SIM N A Structure Net weight 4 5kg Gross weight 7kg Unit dimensions 1100x449x30 600x450x30 base mm Package dimensions 1100x405x550mm Shell material Metal Shell color White Language OSD ...

Page 19: ...OV If unit is connected to Wi Fi go to YouTube and play video that has sound Unplug unit wait 20 seconds plug unit back into outlet and try again Try playing the content on a different device smart phone computer or tablet If all of the above have been checked and the issue is not resolved contact a customer service representative No picture but sound is working Content file damaged Content format...

Page 20: ...lost or damaged by the customer There is charge for replacements Contact a customer service representative Having problems with installing software or getting content to play Did you purchase the DisplayIt Xpress software from Displays2go Did the customer purchase or downloaded another 3rd party software onto the product If you purchased DisplayIt Xpress software from Displays2go or from Best Wave...

Page 21: ...contact a customer service representative If Keypad doesn t work Batteries need to be replaced Batteries incorrectly inserted Replace batteries Check if batteries are inserted correctly Need to replace the keypad locker If battery booster doesn t work Batteries need to be replaced Contact customer service representative Locker not charging Cable malfunction Contact customer service for replacement...

Page 22: ...ified in GB T 26572 2011 standard The table shows that the machine contains harmful substances inside The data is provided by material suppliers and verified by the company according to the material type Some materials contain harmful substances that can t be replaced in present technology We are dedicated to improving this The EFUP of the product is ten years The pollution control label is shown ...

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