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• 

Backup

Turn on to back up your phone’s settings and other application data to Google 

servers. If you replace your phone, the settings and data you’ve backed up will be 

restored onto the new phone when you sign in with your Google Account.

• 

Reset

Tap to reset all network settings and app preferences, you won't lose your data 

with these settings.
If 

Factory data reset

 is selected, all data in your phone's internal storage will be 

erased, please back up your data before reset.

• 

Regulatory & safety

Touch to view product information such as 

Product model, Manufacturer name, 

IMEI, CU reference, Bluetooth Declaration ID

, etc.

11 

Making the most of your phone ����������

11�1  FOTA Upgrade

Using the FOTA Upgrade tool you can update your phone's software.
To access 

System update,

 please Swipe up on the Home screen, then go to 

Settings   

>

 System 

System Update

. Touch 

CHECK FOR UPDATES

, and 

the phone will search for the latest software. The latest software will automatically 

download when the device is connected to a wireless network. After it is complete, 

please touch 

Install now

 to complete the upgrade. Now your phone will have the 

latest software version.
You should turn on data connection or connect through Wi-Fi before searching for 

updates.

Safety and use �������������������������������������������

We recommend that you read this chapter carefully before using your phone. 

The manufacturer disclaims any liability for damage, which may result as a 

consequence of improper use or use contrary to the instructions contained herein.

TRAFFIC SAFETY:

Given that studies show that using a phone while driving a vehicle constitutes a 

real risk, even when the hands-free kit is used (car kit, headset, etc.), drivers are 

requested to refrain from using their phone when the vehicle is not parked. Check 

the laws and regulations on the use of wireless phones and their accessories in 

the areas where you drive. Always obey them. The use of these devices may be 

prohibited or restricted in certain areas.

CONDITIONS OF USE:

• 

You are advised to switch off the phone from time to time to optimize its 

performance.

• 

Remember to abide by local authority rules of mobile phone use on aircrafts.

• 

If your phone is a unibody device, where the back cover and battery are not 

removable, disassembling the phone will void your warranty. Disassembling the 

phone can cause bodily injury if the battery is punctured.

• 

Always handle your phone with care and keep it in a clean and dust-free place.

• 

Do not allow your phone to be exposed to adverse weather or environmental 

conditions, such as moisture, humidity, rain, infiltration of liquids, dust, sea air, 

etc. The manufacturer’s recommended operating temperature range is -10°C 

(14°F) to +45°C (113°F). At over 45°C (113°F), the legibility of the phone’s 

display may be temporarily impaired.

• 

Do not open, dismantle, or attempt to repair your phone yourself.

• 

Do not drop, throw, or bend your phone.

• 

Use only batteries, battery chargers, and accessories which are recommended 

by TCL Communication Ltd. and its affiliates and which are compatible with your 

phone model. TCL Communication Ltd. and its affiliates disclaim any liability for 

damage caused by the use of other chargers or batteries.

• 

Your phone should not be disposed of in a municipal waste. Please check local 

regulations for disposal of electronic products.

Summary of Contents for TCL 20 A5G Series

Page 1: ......

Page 2: ...eing parental controls 54 10 14 Security biometrics 54 10 15 Location 55 Table of contents 1 Your mobile 4 1 1 Keys and connectors 4 1 2 Getting started 6 1 3 Home screen 8 2 Text input 16 2 1 Using t...

Page 3: ...sure compliance with RF exposure requirements Note that the product may be transmitting even if you are not making a phone call 1 Your mobile 1 1 Keys and connectors Headset connector Home Back Recent...

Page 4: ...ane mode Cast Press and hold the Power key for more than 11 seconds to reboot Press and hold the Power key and Volume down key to capture a screenshot Volume Keys During a call adjusts the earpiece or...

Page 5: ...IN password or pattern with your phone Store this information in a safe place when not in use Set up your phone for the first time The first time you power on the phone you ll be able to select your l...

Page 6: ...ays to have a better view Auto rotate can be changed at any time in Settings 1 3 2 Status bar From the status bar you can view both phone status and notification information Status icons GSM Vibrate m...

Page 7: ...tion panel to open the Quick Settings panel where you can enable or disable functions or change modes by tapping the icons Tap to open the full Settings menu 1 3 3 Search bar The phone provides a Sear...

Page 8: ...nrolled indoors and away from direct sunlight 1 3 5 Personalize your Home screen Add You can touch and hold a folder an application or a widget to activate the Move mode and drag the item to any Home...

Page 9: ...ey and touch then touch While in vibrate mode press the Volume down or up key and touch then touch to activate the silent mode Using the Settings Menu Swipe up on the Home screen then touch Settings S...

Page 10: ...Phone call Call log and Contacts 3 1 Phone 3 1 1 Placing a call You can easily make a call using Phone Touch Phone from the Home screen Touch and hold to access voicemail Display the suggested number...

Page 11: ...that you can consult at any time To access your voicemail touch and hold on the dial pad To set your voicemail number touch the Menu icon from the Phone screen then touch Settings Voicemail Advanced...

Page 12: ...e theme To set Light Dark or System default Sounds and vibrate Adjust volume or select ringtone for your call notification alarm etc 1 Depending on your network operator Quick responses Touch to edit...

Page 13: ...Phone screen to view missed calls outgoing calls and incoming calls Touch one call to view information or further operations You can launch a new call send a message to the contact or number or view d...

Page 14: ...umber touch and hold the number you want to set as the default number from the contact s details screen then select Set default 1 Onlyphone and account contacts can be added to Favorites This choice i...

Page 15: ...t screen touch the new message icon to write text multimedia messages Touch to create a new message Touch for more options Touch to view the whole message thread Touch hold to activate delete mode Tou...

Page 16: ...conversational order To reply to a message touch the current message to enter message composing screen enter the text then touch Long press an SMS in message details screen The following message opti...

Page 17: ...continue Touch to stop recording The video will be automatically saved Further operations when viewing a picture video you have taken Slide left or right to view the photos or videos you have taken To...

Page 18: ...eplies in Gmail are grouped in your inbox as a single conversation all emails are organized by labels instead of folders To access Gmail Swipe up on the Home screen then touch Gmail To create and send...

Page 19: ...email to activate batch mode and produce the following options Touch to archive the email message Touch to delete the email message Touch to mark an email message as read or unread Touch to show addi...

Page 20: ...Inbox type To set messages in this inbox as the default important first Unread first standard first or priority inbox Inbox categories Touch to category the emails to Primary Social Promotions Update...

Page 21: ...3 Event reminder If a reminder is set for an event the upcoming event icon will appear on the Status bar as a notification when the reminder time arrives Touch and drag down the Status bar to open th...

Page 22: ...still perform data exchange with a Wi Fi connection refer to 8 1 2 Wi Fi 8 1 2 Wi Fi Using Wi Fi you can connect to the Internet when your phone is within the range of a wireless network Wi Fi can be...

Page 23: ...ata or connect to other Bluetooth devices for various uses To access this function swipe up on the Home screen then touch Settings Bluetooth Pair New device your advice and other available ones will s...

Page 24: ...o activate deactivate this function To share your phone s data connection as a portable Wi Fi hotspot Touch Settings SIM cards mobile network Hotspot tethering Touch Mobile hotspot to activate deactiv...

Page 25: ...and download applications and games Applications are either free of charge or at a cost In the Play Store search for the app you need download it and then follow the installation guide to install the...

Page 26: ...eaming service and online music locker operated by Google You can upload and listen to a large number of songs for free In addition to offering music streaming for Internet connected devices the YT Mu...

Page 27: ...imit is reached You can also choose a data usage cycle to view the statistics and related applications of used data by your phone Data usage is measured by your phone and your provider may count diffe...

Page 28: ...et Multiple User Screen Recorder One Handed mode Game mode etc 10 12 Smart Manager Smart Manager ensures your phone is operating in top form by automatically scanning and optimizing data usage to pres...

Page 29: ...s your Camera Contacts Location etc 10 18 Storage Enter to check the usage of storage space and free up more when necessary 10 19 Users accounts Touch to add remove and manage your email and other sup...

Page 30: ...phone while driving a vehicle constitutes a real risk even when the hands free kit is used car kit headset etc drivers are requested to refrain from using their phone when the vehicle is not parked C...

Page 31: ...ons Do not attempt to open the battery due to the risk of toxic fumes and burns Do not puncture disassemble or cause a short circuit in the battery Do not burn or dispose of a used battery in househol...

Page 32: ...SAR are conducted using standard operating positions with the phone transmitting at its highest certified power level in all tested frequency bands This device is complied with SAR for general populat...

Page 33: ...another accessory ensure that whatever product is used is free of any metal and that it positions the phone at least 15 mm away from the body Please note that when using an accessory some of your pers...

Page 34: ...ating displayed on the box together with other relevant approval markings The ratings are not guarantees Results will vary depending on the user s hearing device and hearing loss If your hearing devic...

Page 35: ...er allows your phone to be blocked preventing a third person from using it even with a different SIM card Disclaimer There may be certain differences between the user manual description and the phone...

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