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To connect/disconnect to/from VPN

To connect to a VPN:

• 

Touch 

Settings > Network & Internet > VPN

.

• 

The VPNs you have added are listed. Touch the VPN 

you want to connect with.

• 

In the dialog that opens, enter any requested 

credentials and touch 

CONNECT

.

To disconnect from a VPN:

• 

Touch the VPN you want to disconnect from. In the 

dialog that opens, touch 

DISCONNECT

.

To edit/delete a VPN

To edit a VPN:

• 

Touch 

Settings > Network & Internet > VPN

.

• 

The VPNs you have added are listed. Touch the   

icon next to the VPN you want to edit.

• 

After editing, touch 

SAVE

.

To delete a VPN:

• 

Touch the   icon next to the selected VPN, then 

touch 

FORGET

 to delete it.

Summary of Contents for TCL 10 MAX 4G

Page 1: ......

Page 2: ......

Page 3: ...g the onscreen keyboard 16 2 2 Text editing 17 3 Phone Call logs and Contacts 18 3 1 Phone 18 3 2 Call logs 23 3 3 Contacts 23 4 Messaging 29 4 1 Write a new message 29 4 2 Manage messages 31 5 Calendar Clock and Calculator 32 5 1 Calendar 32 5 2 Clock 34 5 3 Calculator 36 6 Multimedia applications 37 6 1 Camera 37 6 2 Photos 38 ...

Page 4: ...ps 43 8 4 YouTube 43 8 5 Play Store 43 8 6 Duo 44 9 Settings 45 9 1 Network Internet 45 9 2 Bluetooth device connection 51 9 3 Display 53 9 4 Home screen wallpapers 53 9 5 Sound 54 9 6 Advanced featueres 54 9 7 Smart Manager 54 9 8 Security 54 9 9 Location 55 9 10 Privacy 55 9 11 Apps 55 9 12 Storage 55 9 13 Accounts 56 ...

Page 5: ...Digital Wellbeing parental controls 56 9 15 Google 56 9 16 Accessibility 56 9 17 System 57 10 Making the most of your tablet 58 10 1 FOTA Upgrade 58 11 Accessories 59 12 Troubleshooting 60 13 Specifications 68 ...

Page 6: ...4 1 Your device 1 1 Keys and connectors B C D E Front camera Headset connector Volume up down Power key Recent apps button Home button Back button ...

Page 7: ...pproved Checked Originator Remark Qt Material Name Part Number No Remark Qt Material Name Part Number No Back camera Back button Touch to go back to the previous screen or close a dialog box options menu the Notification panel etc Home button From any application or screen touch to return to the Home screen Long press to turn on Google Assitant You can get help such as getting directions and resta...

Page 8: ...a screenshot Press and hold the Power key for at least 10 seconds to force reboot Volume keys Adjust the call volume during a phone call Adjust the media volume while listening to music or a video or streaming content Adjusts the ringtone volume Mutes the ringtone of an incoming call While using the Camera app press Volume up or down key to take a photo or touch and hold to take several photos ...

Page 9: ... up Insert or remove your SIM card or microSD card SIM SD Charging the battery You are advised to fully charge the battery Charging status is indicated by a percentage displayed on screen The percentage increases as the tablet is charged ...

Page 10: ...k your tablet Swipe PIN Password or Pattern if necessary and confirm The Home screen is displayed If you do not know your PIN code or forget it contact your network operator Be sure to keep your PIN code safe 1 2 3 Powering off your tablet Press and hold the Power key until options appear then select Power off 1 3 Home screen You can bring all the items applications shortcuts folders and widgets y...

Page 11: ... text search screen Touch 3 to enter voice search screen 5 Favorite tray applications Enter the application Long press to move or remove applications Auto rotate screen From the app list touch Settings Display Auto rotate screen to enable the function 1 3 1 Using the touchscreen Touch To access an application touch it with your finger ...

Page 12: ...location Slide Swipe Slide the screen to scroll up and down the applications images and web pages You can slide the screen horizontally too Flick Similar to swiping flicking is a lighter and quicker stroke Pinch Spread Place two fingers on the screen surface and draw them apart or together to scale an element on the screen The tablet also supports one finger zooming in Gallery Double touch the scr...

Page 13: ...ou can view both tablet status on the right side and notification information on the left side Swipe down the status bar to view notifications and swipe down again to enter the Quick settings panel Swipe up to close it Notification panel Swipe down the Status bar to open the Notification panel to read detailed information Clear all notifications ongoing notifications will remain ...

Page 14: ... your tablet and privacy you can lock the tablet with a pattern PIN or password etc To create a screen unlock pattern From the Home screen touch Settings Security Screen lock Set your own pattern To lock tablet screen If your tablet remains inactive for a period of time it will automatically lock the screen and enter sleep mode to save power Go to Settings Display Sleep and select a screen timeout...

Page 15: ...pe up to unlock the screen Swipe up to unlock the screen 1 3 4 Personalising your Home screen Add You can long press a folder an application or a widget and drag the item to your preferred Home screen Reposition Long press an item and drag it to the desired position and then release You can move items both on the Home screen and the Favourite tray Hold the icon on the left or right edge of the scr...

Page 16: ... one item on top of another To rename a folder open it and touch the folder s title bar to input the new name Wallpaper customisation Long press an empty area on the Home screen then touch Wallpapers to customise wallpaper 1 3 5 Widgets and recently used applications Consult widgets Long press the empty area on the Home screen then touch Widgets to display all widgets Touch the selected widget and...

Page 17: ... to close an application Touch Clear all at the bottom of the screen to close all the running applications 1 3 6 Volume adjustment Using the volume key Press the Volume key to adjust the volume To activate the silent mode press the Volume down key until the tablet is silent Using the settings menu From the Home screen touch Settings Sound to set the volume for Ring media notifications alarms etc ...

Page 18: ... you want to set up and a series of settings will become available Adjust the onscreen keyboard orientation Turn the tablet sideways or upright to adjust the onscreen keyboard orientation You can adjust it by changing the settings Touch Settings Display Auto rotate screen 2 1 1 Gboard 1 2 3 4 1 Enter text or numbers 2 Long press to select symbols 1 ...

Page 19: ...You can edit the texts which you have entered Long press or double tap within the texts you want to edit Drag the tabs to change the selected texts The following options will appear Cut Copy Share and Select all If you have previously cut or copied any text touch the tab to show Paste which allows you then paste the text at the current location ...

Page 20: ...call To make a call touch in the Favourites tray 1 2 4 5 3 6 1 Call log 2 Contacts 3 View the contact s detailed information You can also edit delete share the contact or send a message to the contact 4 Show the dial pad 5 Favourites 6 Call the previewed number ...

Page 21: ...touch to make the call The number you entered can be saved to Contacts by touching the Create new contact icon or the Add to a contact icon If you make a mistake you can delete the incorrect digits by touching To hang up a call touch International call To dial an international call long press to enter then enter the international country prefix followed by the full phone number and touch ...

Page 22: ... This works even without a SIM card and without typing the PIN code 3 1 2 Answering or rejecting a call When you receive a call a call window will be presented on top of the screen Touch DECLINE to dismiss a call or ANSWER to answer a call Touch the call window to open the phone call screen On the phone call screen ...

Page 23: ...l is provided by your network to avoid missing calls It works like an answering machine that you can consult at any time To access your voicemail long press If you receive a voicemail appears on the Status bar Open the Notification panel and touch New voicemail 3 1 4 During a call To adjust the volume during a call press the Volume key End the current call ...

Page 24: ...le calls at the same time Swap calls When you accept two calls touch to switch between two lines The current call will be put on hold Conference calls 1 You can set up a conference call as follows Place a call to the first participant of the conference call Touch to add another call Enter the phone number of the person you want to add to conference and touch You can also add participants from Call...

Page 25: ...logs You can access your call log by touching from the Phone screen to view missed calls outgoing calls and incoming calls 3 3 Contacts Contacts enables quick and easy access to the contact you want to reach You can view and create contacts on your tablet and synchronise them with your Gmail contacts or other applications 3 3 1 Consult your Contacts To see your contacts touch from the App drawer ...

Page 26: ...eted contacts will also be removed from other applications on the tablet or web the next time you synchronise your tablet 3 3 2 Adding a contact Touch in the contact list to create a new contact You are required to enter the contact s name and other contact information By scrolling up and down the screen you can move from one field to another ...

Page 27: ... contact to favourites you can touch a contact to view details then touch to add the contact to favourites To remove a contact from favourites touch on the contact details screen 3 3 3 Editing your contacts To edit contact information touch in the contact details screen When finished touch Save to save 1 Only tablet contacts and account contacts can be added to Favourites ...

Page 28: ...elect import contacts from SIM card or vcf file to internal storage To export and share contacts From the Contacts screen tap to open the options menu Touch Settings export SAVE contacts will export to a vcf file you can change the vcf file name before SAVE You can share a single contact or contacts with others by sending the contact s vCard to them via Bluetooth Gmail Touch and hold a contact you...

Page 29: ...om multiple accounts depending on the applications installed on your tablet To add an account touch from the contacts list and touch Settings Accounts or from the app list then Settings Accounts Add account You are required to select the kind of account you are adding like DUO Exchange and Google As with other account setups you need to enter detailed information like username password etc You can...

Page 30: ...28 Auto sync On the Accounts screen touch Automatically sync data when activated all changes to information on the tablet or online will be automatically synchronised with each other ...

Page 31: ... can create edit and receive SMS and MMS with this tablet To access Messaging touch On the message list screen touch to write text multimedia messages 3 1 2 1 Send the text message 2 Touch to Insert emojis attach a location audio or video files ...

Page 32: ...cipient Sending a multimedia message MMS enables you to send video clips images photos animations slides and sounds to other compatible mobiles and email addresses An SMS will be converted to MMS automatically when media files image video audio etc are attached or subject or email addresses are added To send a multimedia message enter the recipient s phone number in the To bar and touch the number...

Page 33: ...tification panel Touch the new message to open and read it You can also access the Messaging application and touch the message to open it Messages are displayed as a conversation Touch a message to enter the message composing screen Touch to call the number To adjust message settings touch and select Settings on the message list screen ...

Page 34: ...ode view You can display the Calendar by Schedule Day Week or Month touch to select 5 1 2 To create new events You can add new events from any Calendar view Touch Fill in all required information for this new event If it is a whole day event you can select All day Invite guests to the event Enter the email addresses of the guests you want to invite with commas to separate The guests will receive a...

Page 35: ... touch the event to enter its details screen Touch to edit the event or touch and then Delete to delete 5 1 4 Event reminder If a reminder is set for an event the upcoming event icon will appear on the Status bar as a notification when the reminder time arrives Swipe down the Status bar to open the Notification panel and touch an event name to view the Calendar notification list Touch the Back but...

Page 36: ...ock To view the world clock touch on the Time screen Touch to add a time zone 5 2 2 Alarm From the Clock screen touch to enter the Alarm screen Turn on to enable the alarm Touch to add a new alarm Touch a currently existing alarm to enter the alarm editing screen Touch to delete the selected alarm ...

Page 37: ...inute and second number sequence Touch to start the countdown Pause play 5 2 4 Stopwatch From the Clock screen touch to enter the Stopwatch screen Touch to start the Stopwatch Touch Lap to show a list of records according to the updated time Touch to halt the total and lap times These will only restart after is touched ...

Page 38: ...to access Clock and Alarms settings 5 3 Calculator To solve mathematical problems with Calculator swipe up from the home screen then touch Calculator There are two panels available Basic panel and Advanced panel Touch or to switch between panels select one of the following two ways Touch to delete all at once ...

Page 39: ... protective lens cover to avoid it affecting your picture quality To take a photo or video touch from the Home screen 1 2 3 4 1 Switch between front and rear camera 2 Spread fingers apart to zoom in or pinch fingers together to zoom out 3 View the photos or videos you have taken 4 Take a photo ...

Page 40: ...o take a picture during video recording Touch to pause video recording and touch to continue Touch to stop recording The video will be automatically saved 6 2 Photos Photos act as a media player for you to view photos and play videos In addition a set of further operations to pictures and videos are available for your choice To view the photos you have taken slide up from the Home screen then touc...

Page 41: ...res Find the picture you want to work on and touch the picture to enter the full screen picture view Touch to share the picture Touch to delete this picture Touch select Use as to set the picture as Contact photo or Wallpaper Tap to edit the picture or video ...

Page 42: ...t function so that you can work with pictures videos in batches On Photos screen long press a picture or video to activate batch operation mode then touch videos pictures you want to work with Touch to delete selected files Touch to share selected files ...

Page 43: ...rough it 7 2 Other applications 1 The previous applications in this section are preinstalled on your tablet To read a brief introduction of the preinstalled 3rd party applications refer to the leaflet provided with the tablet To download and install more 3rd party applications use the Google Play Store application 1 Application availability depends on country and operator ...

Page 44: ...ogle account to enjoy full functionality 8 1 Chrome A web browser with which you can surf the internet Your bookmarks browsing history and settings across all devices on which the browser is installed can be synchronised with your Google account 8 2 Gmail As Google s web based email service Gmail is configured when you first set up your tablet With this application you can send and receive emails ...

Page 45: ...ent includes video clips TV clips music videos and other content such as video blogging short original videos and educational videos It supports a streaming function that allows you to start watching videos almost as soon as they begin downloading from the internet 8 5 Play Store Serves as the official app store for the Android operating system allowing users to browse and download applications an...

Page 46: ...44 8 6 Duo A video chat mobile app With phone numbers verified users can easily video call people from their contact list ...

Page 47: ...eless network Wi Fi can be used on your tablet even without a SIM card inserted To turn Wi Fi on and connect to a wireless network Touch Settings Network Internet Wi Fi Turn on Once Wi Fi is turned on detected Wi Fi networks are listed Touch a Wi Fi network to connect to it If the network you selected is secured you are required to enter a password or other credentials you should contact the netwo...

Page 48: ...rget a Wi Fi network The following steps prevent automatic connections to networks which you no longer wish to use Turn on Wi Fi if it s not already on On the Wi Fi screen touch the name of the saved network Touch FORGET in the dialog that opens 9 1 2 Mobile network Go to Settings Network internet Mobile network to enable data roaming set your preferred network type check the network connection yo...

Page 49: ...to Settings Network internet Data usage to enable Data saver you can reduce data usage by preventing some apps from sending or receiving data in the background Mobile data If you do not need to transmit data on mobile networks turn off Mobile data to avoid incurring significant charges for data use on local operator mobile networks particularly if you do not have a mobile data agreement Data usage...

Page 50: ...e commonly deployed by corporations schools and other institutions so that their users can access local network resources when not inside that network or when connected to a wireless network To add a VPN Touch Settings Network Internet VPN and then touch On the screen that opens follow your network administrator s instructions to configure each component of the VPN settings Touch SAVE The VPN is a...

Page 51: ...sted credentials and touch CONNECT To disconnect from a VPN Touch the VPN you want to disconnect from In the dialog that opens touch DISCONNECT To edit delete a VPN To edit a VPN Touch Settings Network Internet VPN The VPNs you have added are listed Touch the icon next to the VPN you want to edit After editing touch SAVE To delete a VPN Touch the icon next to the selected VPN then touch FORGET to ...

Page 52: ...50 9 1 6 Aeroplane mode Turn on Aeroplane mode to simultaneously disable all wireless connections including Wi Fi Bluetooth and more 9 1 7 Private DNS Touch to select private DNS mode ...

Page 53: ... Turn on Bluetooth Your device name and other available devices will appear on screen To rename your device Touch Settings Bluetooth device connection Bluetooth Touch Device name Enter a name and touch RENAME to confirm To pair connect your tablet with a Bluetooth device To exchange data with another device you need to turn Bluetooth on and pair your tablet with the Bluetooth device with which you...

Page 54: ... device To unpair from a Bluetooth device Touch beside the device you want to unpair from Touch FORGET to confirm 9 2 2 Cast This function can transmit your tablet content to TV or other device capable of supporting video over Wi Fi connection Touch Settings Bluetooth device connection Cast Touch the device name you want to connect Note your device need to connet Wi Fi network first before using t...

Page 55: ...ct your Default print service or choose Add service 9 3 Display In this menu you can adjust your screen brightness wallpaper sleep time font size etc To rotate screen contents when device is rotated touch Auto rotate screen 9 4 Home screen wallpapers In this menu you can manage your home screen change wallpaper customise home display setting show or not show notification on lock screen and etc 9 5...

Page 56: ...levels manage storage and protect against security threats You can also do some manual settings for further optimisation 9 8 Security Screen lock Screen lock Select one method such as Swipe Pattern PIN or Password to unlock the screen Smart Lock Smart Lock keeps your device unlocked when it s safe with you and locked when it detects that it s been put down Others You can also set Device administra...

Page 57: ...so whether or not to show passwords or choose the activities and info that you want to Google to save 9 11 Apps Touch to view details about the applications installed on your tablet to manage their data usage or force them to stop In the App Permissions menu of an application you can grant permissions for the app such as allowing the app to access your Camera Contacts Location etc 9 12 Storage Use...

Page 58: ...selected app 9 14 Digital Wellbeing parental controls In this menu you can find how much time you have spent on the tablet and even on each app You can customise the time limit for using the tablet so that have a healthy and balanced life In addition parents are able to restrict their children s usage time to manage their browsing habits 9 15 Google Touch to configure your Google account and servi...

Page 59: ...me settings to customise your preferences for how date and time are displayed 9 17 4 Back up Turn on to back up your tablet s settings and other application data to Google servers If you replace your tablet the settings and data you ve backed up will be restored onto the new device when you sign in with your Google account 9 17 5 Reset Touch to reset Wi Fi Mobile date Bluetooth Reset app preferenc...

Page 60: ...ccess Updates from the app list touch Settings System System Update If you want to update the system touch CHECK FOR UPDATES and when that s finished your tablet will have the latest version of the software During FOTA downloading or updating to avoid errors in locating the correct update packages do not change your default storage location ...

Page 61: ...59 11 Accessories Standard accessories 1 Charger 2 USB Cable 3 Quick Start Guide 4 Product safety information leaflet Accessories depend on countries ...

Page 62: ...blet via Erase all data factory reset Touch Settings System Reset Factory data reset Another method is to hold down the Power key and the Volume up key at the same time when your tablet is powered off All your tablet data will be lost permanently It is strongly advised to fully back up your tablet data before resetting and carry out the following checks My tablet can t be switched on or is frozen ...

Page 63: ...ry reset Press the Volume key to select and press the Power key to confirm each selection My tablet has not responded for several minutes If your tablet doesn t respond turn off your tablet by pressing and holding the Power key until it turns off and then restart it again If it still doesn t work reset the tablet My tablet turns off by itself Check that your screen is locked when you are not using...

Page 64: ...ery power has been empty for a long time it may take around 20 minutes to display the battery charging indicator on the screen Make sure that charging is carried out under normal conditions 0 C 32 F to 40 C 104 F When abroad check that the voltage input is compatible My tablet can t connect to a network or No service is displayed Try connecting to the network by moving to another physical location...

Page 65: ... sure that the chip on your SIM card is not damaged Make sure that the service of your SIM card is available My tablet can t make outgoing calls Make sure that you have dialled a valid number and have touched Call For international calls check the country and area codes Make sure that your tablet is connected to a network and the network is not overloaded or unavailable Check your subscription sta...

Page 66: ... tablet is not in aeroplane mode The caller s name number doesn t appear when a call is received Check that you have subscribed to this service with your operator Your caller may have concealed his name or number I can t find my contacts Make sure that your SIM card is not broken Make sure that your SIM card is inserted properly Import all contacts stored in SIM card to tablet The sound quality of...

Page 67: ...r USB port on your computer Make sure USB drivers are properly installed If you are using a Windows computer make sure it supports MTP mode If you are using a Mac make sure to install Android File Transfer from www android com filetransfer I can t download new files Make sure that there is sufficient tablet storage space for your download Select the microSD card as the location to store downloaded...

Page 68: ... as appropriate Extend the email auto check interval for as long as possible Update news and weather information on manual demand or increase their auto check interval Exit background running applications if they are not being used for extended periods of time Turn off Bluetooth Wi Fi or GPS when not in use The tablet becomes warm following game playing internet surfing or running other complex ap...

Page 69: ...t remember your Google account credentials complete Google account recovery procedures If you still cannot access your tablet apply to the authorised repair centre but remember that it will not be regarded as warranty case I forget some passwords codes keys on tablet Perform a factory data reset If you still cannot access your tablet apply to the authorised repair centre but remember that it will ...

Page 70: ...ions Processor MT8788A Platform Android Q Memory 9295G 64GB ROM 4GB RAM 9295G1 32GB ROM 3GB RAM Dimensions LxWxT 247 8 157 56 7 65mm Weight 470g Display 1200 2000 FHD Network Wi Fi GPS GPS Connectivity Bluetooth BT5 0 ...

Page 71: ...B FLAC MP3 MIDI Vorbis PCM WAVE Video supported formats H 263 H 264 AVC H 265 HEVC MPEG 4 SP VP8 VP9 Battery 1 Capacity 8000mAh Expansion Slot microSD memory card Availability of microSD card depends on market Note Specifications are subject to change without prior notice 1 The original battery has undergone rigorous safety inspections to meet qualification standards the use of non original batter...

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