20
Can’t view the
transferred video
or photo files
Check if the transferred files are in the correct
directory in the
Kidizoom
®
Lightning McQueen
camera Watch. When connected to a computer,
photos should be put in the DOWNLOAD/
Photo folder and videos should be put in the
DOWNLOAD/VIDEO folder.
the
Kidizoom
®
Lightning McQueen camera
Watch only supports the below formats:
Photos in Standard Baseline JPEG and Videos
in AVI (Motion JPEG) created by the
Kidizoom
®
Lightning McQueen camera Watch.
technical Support
if the problem persists, please call our Consumer Services Department
on 01235 546810 (from UK) or +44 1235 546810 (outside UK), and a
service representative will be happy to help you.
Battery disposal/recycling
As a responsible distributor, vtech is committed to ensuring the correct
disposal and reducing the environmental damage they can cause.
vtech offers a returns program for products with inaccessible batteries
(i.e. built-in Lithium Polymer batteries). Please email consumer_
[email protected] with the subject "battery disposal" to obtain a
returns form.
Frequently asked Questions
Question 1:
i have bought a
Kidizoom
®
Lightning McQueen camera Watch, but it
will not work with my PC, my PC is looking for a driver. i have searched
the internet and cannot find a
Vtech
®
Kidizoom
®
Lightning McQueen
camera Watch driver. What can i do?
answer:
there is no separate driver needed for the
Kidizoom
®
Lightning McQueen
camera Watch. it uses a standard USB mass storage device driver. Such
a driver comes standard on all Windows
®
operating systems starting
with vista
®
(to Windows
®
10 and upwards) and macOS 10.6 or above. If
your computer meets these oS requirements and is still looking for a
driver, please contact your PC manufacturer for further assistance. For
earlier operating systems that do not support mass storage, a system
upgrade or mass storage device driver may be available. Again, please
check with your PC manufacturer.