13
Any other servicing should be done by an authorized service representative. If appliance is not
working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it
to a service center prior to continuing use.
To reduce the risk of personal injury - Turn off before cleaning or servicing.
WARNING
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Cleaner
won’t run
1. Battery not charged.
1. Charge battery up to 6 hours. The indicator
light will pulse until the battery is fully charged
and then will turn off.
2. Battery dead - won’t hold
charge.
2. Contact customer service. Visit our website at
www.dirtdevil.com or call
1-800-321-1134.
3. If the brushroll is jammed the
unit’s circuit production will be
enabled & the unit will shut off.
3. Make sure unit is switched to Off & remove any
obstruction from the brushroll & restart
4. Needs service.
4. Contact customer service. Visit our website at
www.dirtdevil.com or call
1-800-321-1134.
Cleaner won’t
pick up or low
suction
1. Dirt Cup not installed
correctly.
1. Review Filter Removal & Replacement
2. Dirt Cup is full.
2. Empty dirt cup.
3. Battery charge is getting
weak.
3. Charge battery.
4. Filter is dirty.
4. Clean or replace filter.
5. Clogged filter.
5. Remove filter and clean.
6. Nozzle/dirt passage clogged.
6. Turn off the unit and then disconnect the nozzle
to remove debris.
7. Filter/Filter Frame missing.
7. Contact customer service. Visit our website at
www.dirtdevil.com or call
1-800-321-1134.
8. Brushroll not properly
assembled.
8. Check & insure brush roll is properly
installed
Dust escaping
from cleaner
1. Dirt cup is full.
1. Turn off unit and remove debris.
2. Dirt cup not installed correctly. 2. Review Filter Removal & Replacement
3. Filter not installed correctly.
3. Review Filter Removal & Replacement
Charger
indicator
flashes then
goes out
1. Problem with the charging
circuit.
1. Contact customer service. Visit our website at
www.dirtdevil.com or call
1-800-321-1134.
LED
Illumination
Fast Blink = Error
(15 seconds duration for error code)
Slow Pulse = Charging
(Continuous during charge cycle)
TROU
B
LE
SHOO
TI
NG