---
dirtdevil.com.au
8
FAQs
---
FAQs
!
WARNING: to reduce the risk of personal injury, unplug the vacuum cleaner
before performing maintenance/troubleshooting checks.
Is there an accessory missing?
•
Check the ‘Parts Overview’ page in this
guide to make sure the part is definitely
included in your unit.
•
If it is missing, we’re here to help. Simply call
us on
AU: 1300 361 505
NZ: 0800 800 900
Why won’t the vacuum cleaner pick up?
•
The dust bag may be incorrectly
installed; please check the bag fitment
•
The filter may be clogged; refer to
Maintenance: Cleaning the filters on page 7.
Why is dust escaping from the vacuum?
•
The filter may be clogged; refer to
‘Maintenance: Cleaning the filters on page 7.
•
The dust bag may be full; refer to
‘Maintenance: Emptying and cleaning the dirt
bag’ on page 6.
•
The dust bag may be incorrectly istalled;
please check the bag fitment accordingly to
instructions on page 6.
What do I do if the unit/an accessory
becomes damaged or broken?
•
We’re here to help. Simply call
or visit
dirtdevil.com.au
Why won’t the accessories pick up
properly?
Hose blockages:
remove the flexible hose
from the unit. Carefully remove any blockages
found and reconnect hose securely.
Accessory blockages:
remove accessory
from handle/tube. Carefully remove blockage
and re-attach to the vacuum cleaner.
•
The accessory may be faulty. Simply call us
on
for assistance.
Why will the vacuum cleaner not run?
•
It may not be plugged into the electrical
outlet correctly; ensure that the plug is
pushed in securely.
•
The electrical outlet may not be working
properly; check the fuse or breaker, or consult
an electrician.
VEC-101 & 102 User Guide.qxd:User guide 12/11/09 16:48 Page 8
AU: 1300 361 505 / NZ: 0800 800 900
AU: 1300 361 505 / NZ: 0800 800 900
AU: 1300 361 505 / NZ: 0800 800 900
Dirtdevil.com.au
according to instructions on page 6.
