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DirecTV HD DVR, User Manual

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DirecTV HD DVR User Manual Download Page 116

106

C h a p t e r   6

M e s s a g e s   a n d   S e t u p

Troubleshooting

The following screens provide tips that may help you troubleshoot various problems. Use 
CHAN UP/DOWN to see all of the text on the screens. (There is also extensive 
troubleshooting available in Chapter 8 of this guide.)

•

Parental Controls Troubleshooting

 provides instructions for using Parental Controls.

•

Phone Troubleshooting

 can help if your HD DVR’s phone connection is 

unsuccessful.

•

Satellite Troubleshooting

 provides basic information about connections to your 

satellite dish antenna and connecting your HD DVR to use dual tuner.

•

Off-Air Antenna Troubleshooting

 has helpful information about your off-air antenna 

signal.

DIRECTV Central 

 Messages & Setup 

 Troubleshooting

Summary of Contents for HD DVR

Page 1: ...en Arrows The On Screen Menus and the Remote Control The arrows that appear beside or near the highlight bar show possible directions For example on this screen you could press the RIGHT arrow to highlight Options or the DOWN arrow to highlight Edit Keyword WishList Highlight Bar Arrows Near Highlight Bar When you see page up or page down arrows at the top or bottom of the screen or a list press t...

Page 2: ...l menus and goes to the last channel or recorded program you were watching If you press it while you are watching a program it clears things that aren t part of the program like the channel banner and status bar ADVANCE moves you quickly through saved programming Press it while you are fast forwarding or rewinding to jump to the next tick mark on the status bar When you re watching behind live TV ...

Page 3: ...Welcome to DIRECTV ...

Page 4: ...Overtime Scheduler the Thumbs Down logo and text and the Thumbs Up logo and text are trademarks of TiVo Inc 1999 2003 All rights reserved TiVo Inc 2160 Gold Street P O Box 2160 Alviso CA 95002 2160 Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or regist...

Page 5: ...ECTV Pay Per View movies and events With DIRECTV service the main event is in your home You ll have access to great movies exclusive special live sports concerts and special events DIRECTV offers up to 55 different pay per view choices each day including select titles in HD on channel 85 Just use your remote control to order front row seats for your friends and family Phone connection required DIR...

Page 6: ... Guided Setup 21 Welcome 22 Satellite Dish Guided Setup 23 Activate Services 27 Off Air Channels and Video Setup 28 Phone Setup 33 DIRECTV Central 35 Chapter 3 The Basics in 5 Short Tours 37 Tour 1 Play with Live TV 38 Tour 2 DIRECTV Advanced Program Guide 40 Tour 3 Find and Record Your Favorite Programs 42 Tour 4 Find New Programs 44 Tour 5 Now Playing List 46 Cool Things You Can Do 47 ...

Page 7: ...ching Live TV and Recorded Programs 69 Using the Control Buttons 70 Status Bar 71 Channel Banner 72 Watching Live TV 73 Watching Programs from Now Playing 76 Watching High Definition Programs 78 Save to VCR 81 Music Channels 82 Chapter 6 Messages and Setup 83 Messages from DIRECTV 84 Purchases 85 Settings 89 System Information 104 System Test 105 Troubleshooting 106 Restart or Reset System 107 Sta...

Page 8: ...me and TV Input 111 Resetting the Programmable Buttons 114 Setting a Remote Address 115 Chapter 8 Troubleshooting 117 Chapter 9 Warranty and Specifications 147 Appendix A Front and Back Panel Reference 159 Appendix B GNU General Public License 165 Index 171 Glossary of Icons Inside Back Cover ...

Page 9: ... screen being discussed on that page For example page 59 describes the Record by Time or Channel feature At the bottom of the page is the note DIRECTV Central Pick Programs to Record Record by Time Channel This note means you can find Record by Time Channel the screen being discussed by going to DIRECTV Central press the DIRECTV button on your remote control and selecting Pick Programs to Record t...

Page 10: ...p Start using your DIRECTV HD DVR It s easy Learn the basics by browsing the Start Here guide Take the five tours in chapter 3 of this User s Guide for an interactive way to learn about the HD DVR s powerful features Chapters 4 5 6 and 7 describe the DIRECTV DVR with TiVo service in detail Read through them to become familiar with the service Chapter 8 provides a comprehensive troubleshooting guid...

Page 11: ...CHAPTER 1 Connecting Introduction to Digital Television 2 Before You Begin 3 Useful Terms 6 Cables and Accessories 9 Setup Options 12 ...

Page 12: ...ision broadcast system used in the United States has been analog Many things can interfere with an analog broadcast signal even other home appliances and the signal can degrade as it travels to your home causing snow ghosts and other artifacts to appear on the screen High definition television HDTV combines high resolution digital television with digital surround sound It is bigger sharper and bet...

Page 13: ...R will work if connected to only one satellite input but connecting both allows you to record from two channels at the same time see Dual Tuner on page 6 The setup options in this chapter show the HD DVR with connections to both satellite input jacks To do this you must have two Coaxial RF cables coming from your satellite dish antenna to the room where the HD DVR will be installed Round Dual LNB ...

Page 14: ...termine the number of independent signals your dish can send to your HD DVR If you have a two satellite dish or a multi satellite dish your HD DVR will not work properly unless you have connected a multiswitch as well Some satellite dish antennas have a multiswitch built in For more information about multiswitches see page 6 Remember you need a triple LNB multi satellite dish for full functionalit...

Page 15: ... motion when plugged in it may be damaged if the HD DVR falls or is dropped Place the HD DVR in a stable location Do not stack Your HD DVR is NOT designed to carry the weight of other consumer components such as VCRs DVD players A V receivers or TVs Flat hard surface The HD DVR should rest on a flat hard surface only Do not operate it on a carpet or other padded surface as this can inhibit proper ...

Page 16: ...Off Air antenna only you can watch but not record two antenna channels See page 48 Multiswitch A multiswitch lets you send the signal from one satellite dish antenna to two or more satellite receivers Adding a multiswitch allows you to send a satellite signal to each of your HD DVR s two tuners as well as to another satellite receiver for your second television If you own a two satellite or multi ...

Page 17: ...the greatest number of scanning lines for each frame of video which results in the most detailed picture possible today HDTV video can be progressive or interlaced See page 31 for more information about video output formats Digital Visual Interface DVI DVI describes a type of 15 pin connection found on many high definition TVs DVI allows a true digital connection for video signals and other digita...

Page 18: ...ing Dolby Digital audio You must also set your HD DVR to record using Dolby Digital audio For more information see page 89 Dolby Surround Sound Dolby Surround Sound audio is a technique for encoding surround sound audio on two channels When decoded by a compatible A V receiver audio on these two channels is separated into as many as five signals which play through your home theater speakers To hea...

Page 19: ...ble red blue green 1 These are the basics 2 The carton contains one of each of the following HD DVR DIRECTV Access Card Remote Control and 2 AA Batteries Phone Line Splitter 1 0 2 3 7 9 8 4 6 5 Record Mute Info Exit Page Vol Chan Slo w Select TV SAT Clear T V Powe r T V Input E nter Las t D I R E C T V Play Guid e List D I R E C T V Live TV Ratio S Video Cable Optical Digital Audio Cable Setup B o...

Page 20: ...imedia Interface input jack you can use the HDMI cable supplied to send both HD video and digital audio signals from your HD DVR in a single cable Although HDMI sends both audio and video make a separate audio connection to your A V receiver if you want to use a multi speaker sound system If your TV has a DVI input jack you can use the HDMI to DVI cable supplied to connect your HD DVR see Option A...

Page 21: ...ve An S Video cable supplied provides excellent video quality You can use this cable to connect your HD DVR to standard video devices such as a VCR or a standard definition TV If you use this cable for video connect a separate cable for audio The HD DVR also comes with a Composite A V cable supplied Composite A V cables have three ends two white and red for stereo audio and one yellow for video Th...

Page 22: ...atellite dish a standard antenna for off air digital broadcasts and a high definition TV If you have a different type of satellite dish or TV you may not be able to view high definition programs in high definition format From the table below choose the option that most closely matches the equipment you have and follow the steps in that section You have a high definition TV and a home theater syste...

Page 23: ...he HD DVR For example you can connect a VCR or a DVD recorder to your HD DVR to archive your favorite recordings For information on connecting an archiving device see Adding a VCR or DVD Recorder on page 18 Components that don t connect to your HD DVR such as a DVD player cable box or game console should be connected to additional inputs on your TV If your TV doesn t have additional inputs you can...

Page 24: ...uipment This setup includes a high definition digital video connection to a DVI compatible TV and a digital audio connection to an A V receiver The Optical Digital Audio cable shown must be purchased separately For more information see Choosing Audio and Video Cables on page 10 INPUT 1 INPUT 2 INPUT 3 DIRECTV HD DVR A V Receiver Video Audio Video Audio Video Audio Antenna In Video Audio Television...

Page 25: ...ite ends of a Composite A V cable for analog stereo audio Insert the access card that came with your HD DVR into the Access Card slot on the front panel as shown in the diagram to the right with the gold chip down Stop when the card makes contact with the back of the slot To receive DIRECTV service you must insert the card correctly and activate it Activation is covered in the next chapter Connect...

Page 26: ...ables shown are examples only Use the best connections available on your equipment This setup includes an analog high definition video connection and an analog stereo audio connection to a high definition TV For more information see Choosing Audio and Video Cables on page 10 Antenna In Video Audio Television DIRECTV HD DVR ...

Page 27: ...udio In jacks for stereo audio Do not connect the yellow end of the Composite A V cable Use the same input on your HDTV for audio that you used for video in step Insert the access card that came with your HD DVR into the Access Card slot on the front panel as shown in the diagram to the right with the gold chip down Stop when the card makes contact with the back of the slot To receive DIRECTV serv...

Page 28: ...ng other devices to your setup you must first make connections from your satellite dish antenna to your HD DVR and to your HDTV using the setup option shown on page 14 This diagram only shows how to connect a VCR or DVD recorder to your HD DVR Antenna In Television INPUT 1 INPUT 2 INPUT 3 A V Receiver Video Audio Video Audio Video Audio INPUT 1 INPUT 2 OUTPUT INPUT VCR or DVD Recorder DIRECTV HD D...

Page 29: ... V cables One Composite A V cable is included with your HD DVR First make connections from your satellite dish antenna to your HD DVR and to your HDTV and A V receiver using the setup option shown on page 14 Connect a Composite A V cable from the HD DVR s Composite A V Output jacks to the Composite A V Input jacks on your VCR or DVD recorder The HD DVR s video output format must be set to 480i to ...

Page 30: ...20 C h a p t e r 1 C o n n e c t i n g ...

Page 31: ...CHAPTER 2 Guided Setup Welcome 22 Satellite Dish Guided Setup 23 Activate Services 27 Off Air Channels and Video Setup 28 Phone Setup 33 DIRECTV Central 35 ...

Page 32: ...cable to connect your HD DVR to your TV make sure your TV is set to display video from the input jack you used During Guided Setup follow the on screen instructions to point your satellite dish antenna if you haven t already activate your DIRECTV programming and DIRECTV DVR with TiVo service select your default video output format and set up your HD DVR s phone connection Use the remote control to...

Page 33: ... for your off air antenna channels If you do not have a satellite dish connected choose Off Air antenna only and read the Next Steps screen that appears Then skip to Off Air Channels and Video Setup on page 28 Satellite Dish Type Choose the type of satellite dish antenna you have installed For full functionality a triple LNB multi satellite dish antenna is required See page 4 for details Satellite...

Page 34: ...To see the next screen press SELECT when you are satisfied that each item is complete Test Satellite Signal You use this screen to check the strength of the signal received by your satellite dish antenna If you have cables connected to both Satellite In jacks this screen shows the signal strength for each connection It also lets you see the signal strength from individual transponders one at a tim...

Page 35: ... next page Confirming Satellite Setup At each of the next two screens there is a short wait while the HD DVR confirms your setup then gathers a list of channels from the satellite Program Guide Data Over the first day or two after setup the DIRECTV HD DVR will gather and process up to two weeks of program information from the DIRECTV satellites including program titles and descriptions broadcast t...

Page 36: ...ed the Satellite Info Error choose Try Again to Acquire Information You can also repeat Satellite Dish Guided Setup This allows you to check that your ZIP code and satellite dish antenna type are correct If you repeat Guided Setup and still receive error notifications it is possible that your satellite dish antenna is not pointed correctly or the dish or multiswitch is miswired Check the cabling o...

Page 37: ...R s front panel before you call Also be sure to tell your customer care agent that you have a DIRECTV HD DVR and that you also want to activate the DIRECTV DVR with TiVo service Without the DVR service your HD DVR will not be able to record programs When you are ready call 1 800 DIRECTV 1 800 347 3288 After you have activated you can continue with the remaining sections of this chapter What does D...

Page 38: ...els in your channel lists Keep in mind that if you do not have a satellite dish antenna connected as well your HD DVR will not receive any program guide information Scan For Off Air Channels On the Off Air Channel Settings screen highlight Scan For Off Air Channels and press SELECT To proceed with the off air channel scan press THUMBS DOWN three times then ENTER The HD DVR begins its scan for digi...

Page 39: ...ttings that match your TV s capabilities To begin Video Setup press the DIRECTV button on your remote control to go to DIRECTV Central Select Messages Setup then Settings then Video Closed Captioning These settings can be made or changed at any time See page 101 for more information about Closed Captioning options Letterbox Color Programs may be broadcast in Standard 4 3 or Wide Screen 16 9 format...

Page 40: ...se your TV screen size Standard 4 3 or Wide Screen 16 9 Traditional TV programs are broadcast in Standard format 4 3 High definition programs are broadcast in Wide Screen format 16 9 The setting you choose here should match your TV TV Aspect Correction Programs may be broadcast in Standard 4 3 or Wide Screen 16 9 format If the broadcast format does not match your TV s size the HD DVR can display p...

Page 41: ...but can result in flickering on larger screens Progressive scanning refreshes the whole video frame all even and odd horizontal lines 60 times per second This eliminates flicker but requires the TV to process more information since twice as many frames are displayed each second For any given resolution number of scan lines progressive scanning looks better than interlaced Standard TV has 480 lines...

Page 42: ...n your default video settings you are ready to begin the last part of Guided Setup Go to Phone Setup on page 33 Video Output Format Composite A V S Video Component HDMI 480i standard definition interlaced OK OK OK OK 480p enhanced definition progressive no picture no picture OK OK 720p high definition progressive no picture no picture OK OK 1080i high definition interlaced no picture no picture OK...

Page 43: ... Terms This screen advises you to read the DIRECTV Customer Agreement available online at DIRECTV com or printed on your first monthly statement from DIRECTV If you agree to the terms press SELECT to continue Area Code The DVR service uses your area code to determine which local dial in numbers are available If you make a mistake press LEFT arrow to correct it Phone Dialing Options Most people wil...

Page 44: ...f You are responsible for any such phone charges Dialing Format Choose the format you would use to dial the number you selected In some areas even local numbers must be dialed using the area code Test Phone Connection This screen appears while the HD DVR tests the phone dialing options and local dial in number you have chosen You should see a message that says Test Successful after the test comple...

Page 45: ...ng new from DIRECTV When you see this icon you know you have Messages to read See page 84 for more about DIRECTV Messages This icon appears next to selections that contains special video content Highlight the selection and press PLAY or SELECT on your remote to play the video Choose the selection next to this icon to watch a special preview or visit a Showcase See page 45 for more about Showcases ...

Page 46: ...36 C h a p t e r 2 G u i d e d S e t u p ...

Page 47: ...ics in 5 Short Tours Tour 1 Play with Live TV 38 Tour 2 DIRECTV Advanced Program Guide 40 Tour 3 Find and Record Your Favorite Programs 42 Tour 4 Find New Programs 44 Tour 5 Now Playing List 46 Cool Things You Can Do 47 ...

Page 48: ...es faster A third time faster still Both the FORWARD and BACK buttons have three speeds Press BACK a fourth time to return to normal speed Press PAUSE once more Then press FORWARD to move the program a small step forward Press BACK to move the picture a small step back When your show is paused pressing FORWARD and BACK moves the picture forward or back in small steps Press PLAY to resume watching ...

Page 49: ...nel Banner The channel banner describes the program you re currently watching Press INFO or the RIGHT arrow to see the channel banner The channel banner is only there for a few seconds but you can bring it back by pressing INFO or the RIGHT arrow again While the banner is visible press the RIGHT arrow to switch from a small to medium to large banner Each version has a different amount of informati...

Page 50: ...y to record a program using the guide Simply highlight the program you want and press the RECORD button On the transparent screen that appears select Record this Showing If the program is playing the HD DVR changes channels and begins recording otherwise the recording is scheduled for the future When a program is recording the red light on the front of the HD DVR comes on Guide Options When you wa...

Page 51: ...The Guide Options screen appears with filtering turned On Press SELECT and the guide appears Only channels that will have HD programs within the next six hours now appear in the guide Non HD programs appear gray in the guide until you highlight them To turn the filter off press GUIDE then INFO again to see Guide Options Highlight Filtering On and press LEFT arrow to select Off Then press SELECT tw...

Page 52: ...d press the DIRECTV button to see DIRECTV Central Press the DOWN arrow to highlight Pick Programs to Record Press SELECT The Pick Programs to Record screen appears As you can see there are many ways to search for a program Since you know the program s title highlight Search by Title and press SELECT The next screen lets you limit your search to any of several categories such as Audio Video and HDT...

Page 53: ...ngs go to DIRECTV Central then Pick Programs to Record then To Do List To cancel a recording highlight it and press SELECT The Program Information screen appears Select Cancel only this episode The next screen confirms that the recording has been deleted from the To Do List Press SELECT to return to the To Do List To cancel an entire Season Pass go to DIRECTV Central then Pick Programs to Record t...

Page 54: ...h your preferences Try it Press GUIDE to bring up the DIRECTV Advanced Program Guide Highlight a few programs and rate them by pressing the THUMBS UP or THUMBS DOWN button Then go to DIRECTV Central then Pick Programs to Record then TiVo Suggestions Suggested programs based on your Thumb ratings appear in TiVo Suggestions If you don t see programs yet come back later it may take a few hours the fi...

Page 55: ...owcases Showcases is an interactive content area which often includes opportunities to schedule recordings of featured programs or allows you to watch previews of upcoming movies or TV shows The selections in Showcases are grouped in theme packages giving you one stop shopping convenience when browsing for programs to record Packages may include exclusive content the inside scoop on hit movies exc...

Page 56: ...st will appear in the Now Playing List the moment recording begins You can watch any title in the list even one that is still being recorded by highlighting it then pressing the PLAY button Try it Highlight a program in the Now Playing List and press PLAY OK now for the cool part Watch the program for at least five minutes then press the LEFT arrow to go back to Now Playing List Select the same pr...

Page 57: ... preview record the show If you re watching live TV and a promotion comes on for an upcoming program you may see an Ipreview icon like this one Press THUMBS UP while you see the icon to automatically set up a recording for the program You don t have to remember when it s on it will be recorded If you didn t schedule a recording when you saw the icon rewind until it s visible again Make a list of y...

Page 58: ...o watch programs from two antenna channels at the same time However no recording is possible unless you activate the DVR service and connect a satellite dish antenna The Star and the Clapboard You will occasionally see a yellow star on DIRECTV Central The star signals a new selection that may change the next time you visit Depending on the selection it may allow you to record a program watch a pre...

Page 59: ...CHAPTER 4 Pick Programs to Record Season Pass Recording Options To Do List 50 Using the Guide to Find Programs 56 Find Your Favorite Programs 58 Find Programs That Match Your Interests 62 ...

Page 60: ...only no repeats and to keep as many or as few episodes as you want Manual Repeating Recording Records on a specific channel at a specific time just as you would with a VCR See page 61 for more information Auto recording WishListTM Records all programs a WishList search finds See page 67 These three types of recordings also have the following in common No duplicates within 28 days If you watch or d...

Page 61: ...ecording Options You can set Recording Options when you set up a recording You can change them later by selecting the program in the To Do List or Season Pass Manager Setting Recording Options The Program Information screen that appears when you select a program includes choices to Record this episode and Get a Season Pass When one of these actions is highlighted Options appears to its right To se...

Page 62: ...s for a repeating recording Keep At Least You can set the minimum amount of time the HD DVR keeps a recording The default setting is Until space needed about two days except for pay per view events which default to Save until I delete Only appears for an individual recording The Overtime SchedulerTM consists of these two options Start Recording You can choose to start recording up to ten minutes b...

Page 63: ... Use the UP DOWN arrows to highlight one of your repeating recordings 2 Press the RIGHT arrow to highlight the arrows to the right of the title 3 Use the UP DOWN arrows to move the selected title up or down in the list Priorities and resolving conflicts If a conflict occurs when you re setting up a new repeating recording you ll be shown which programs are involved You ll also be given options to ...

Page 64: ...gle episode View upcoming episodes showings This displays a list of upcoming episodes showings of the selected program Programs scheduled to record have a checkmark double checkmark or a star Select a program to see the Program Information screen Cancel this recording or Cancel only this episode showing Cancel a single recording or a single episode from a Season Pass You can also cancel a recordin...

Page 65: ...P You will find these programs listed above the point where the highlight bar starts off Selecting a title will take you to a screen that tells why it was not recorded Will not be recorded To find programs that will not be recorded press DOWN arrow or CHAN DOWN You will find these programs listed below the point where the highlight bar starts off Selecting a title will take you to a screen that te...

Page 66: ...s all DIRECTV channels Channels You Receive This list displays only channels you have selected in Channels You Receive See page 90 for details Favorites This list shows only the favorite channels you have selected See page 90 Day and Time Sets the guide to show what s on at a particular day and time Style Change the style of the guide to Grid Guide or List Guide See page 74 for details Filtering T...

Page 67: ...you can take Record this program episode Schedules a recording of the current program You can also use the RIGHT arrow to highlight Options then press SELECT to change Recording Options Get a Season PassTM Only available if the program is part of a series Select this to get a Season Pass for the program View upcoming episodes showings Displays a list of upcoming episodes showings of the program on...

Page 68: ...erts a blank space 3 When you see your program press RIGHT arrow to move the highlight to the program list Use UP and DOWN arrows to move the highlight within the list You can also press CHAN UP DOWN to move quickly up or down the list one screen at a time 4 When you find a program you want to record highlight it and press SELECT to bring up the Program Information screen Browsing a category You c...

Page 69: ... the arrow buttons to highlight a category for example Movies to narrow the list of programs Then press SELECT 2 Select a subcategory for example Comedy then press SELECT 3 Use the UP and DOWN arrows to select the day of programming that you want to see Press the RIGHT arrow to move the highlight to the time column 4 Use the UP and DOWN arrows to select a time The time will advance in half hour in...

Page 70: ...want to browse Press the RIGHT arrow to move the highlight to the channel column 3 Use the UP and DOWN arrows to select a channel You can also use the numbers on the remote to type in a channel then press ENTER LAST 4 Press SELECT to show the list of programs without leaving the channel selector Press the RIGHT arrow to show the list of programs and move to the list at the same time 5 When you fin...

Page 71: ...ry weekday select Every M F or every day select Every Day 3 To choose a channel use the UP and DOWN arrows or enter a number from the number keypad Press the RIGHT arrow 4 To set the hour minute and am pm for the start and stop time use UP DOWN arrows to change the current selection Press the RIGHT arrow to move to the next step LEFT arrow to move back 5 To schedule the recording press SELECT A co...

Page 72: ...e specific by creating an Actor WishList for Elizabeth Myer and then include the category Movies and subcategory Romance This WishList would only find romance movies with Elizabeth Myer With a Keyword WishList you can look for something very specific For example the Keyword WishList LIGHTNING with category Football would find Lightning football but not baseball games for you Here s another example...

Page 73: ...ter suited to browsing than to auto recording For example you could create a Category Only WishList for the category Documentary This WishList would find every upcoming documentary You might not want to record every documentary but you could occasionally browse the WishList and choose the ones you do want to record The more specific a WishList search is the better suited it is to auto recording Fo...

Page 74: ...bcategories list appears Highlight a subcategory then press SELECT To search all subcategories you can also select Don t specify a subcategory Actor or Director WishList Spell the person s last name first by using the arrow keys to move the selection box around the keypad and pressing SELECT to enter the highlighted letter As you select letters a list of names appears to the right of the keypad If...

Page 75: ...ECT Using in WishList Searches To search for similar words in Keyword and Title WishList searches use the asterisk as a special symbol that replaces the endings of words For example the keyword HELI would find shows containing helicopter heliport helium as well as the movie Helicopter Cops To enter an asterisk press the SLOW button as you are spelling out your keyword or title The asterisk can be ...

Page 76: ...pace character by selecting SP on the grid of letters or by pressing FORWARD Any other marks such as apostrophes and ampersands are ignored For example you would use the keyword phrase 6 OCLOCK NEWS to search for the title 6 O Clock News Note that commas are also ignored except in actor and director WishList searches where they are essential For dollar signs substitute the letter S For example to ...

Page 77: ...A comprehensive list appears including several episodes with showings on different channels and different time slots The Program Information screen also includes an option for recording a particular program Auto recording WishList searches When you create a WishList or select it you can choose to Auto record WishList programs This means every program the WishList finds will be automatically record...

Page 78: ...68 C h a p t e r 4 P i c k P r o g r a m s t o R e c o r d ...

Page 79: ... Live TV and Recorded Programs Using the Control Buttons 70 Status Bar 71 Channel Banner 72 Watching Live TV 73 Watching Programs from Now Playing 76 Watching High Definition Programs 78 Save to VCR 81 Music Channels 82 ...

Page 80: ...n fast forward As with reverse pressing the FORWARD button repeatedly cycles through three speeds of fast forward SLOW Plays the program in slow motion INSTANT REPLAY Instantly plays the last eight seconds of the program again ADVANCE a If you are watching live TV catches up to the current time b When you are fast forwarding in a recorded program instantly jumps ahead to the next tick mark short w...

Page 81: ...e of the green segment represents the current time A white vertical line shows where you are in the saved portion of the program If the white line is anywhere back in the green segment you are behind live TV When you re behind live TV you can press the ADVANCE button to catch up The EXIT button hides the status bar guide channel banner and anything else that is not part of the program This is wher...

Page 82: ...ht it then press SELECT Select to start a recording This icon is bright when the HD DVR is recording a program dim when it is not recording Highlight to display what s on the other tuner for dual tuner Select to switch to that tuner This icon is bright if the program on the other tuner is being recorded It is dim if the program on the other tuner is not being recorded Select to view audio options ...

Page 83: ... to a specific channel use the numbers on your remote control then press ENTER LAST If you don t press ENTER LAST the channel changes automatically after a few seconds To clear the number before the channel changes press CLEAR Use the ADVANCE button to enter a dash for channel numbers that include a dash such as local off air digital channels Use CHAN UP DOWN Use the CHAN UP DOWN button on your re...

Page 84: ...osing a Guide Style You can choose between two styles of the Advanced Program Guide the DIRECTV Grid and the List Guide They provide similar information but in different formats To change the guide style press the GUIDE button to display the guide then press INFO to see the Guide Options Highlight Style and select either the DIRECTV Grid or the List Guide The DIRECTV Grid is the default style Movi...

Page 85: ...letterbox format which displays the full width of the program and leaves a black margin at the top and bottom of the screen This appears beside programs broadcast in high definition format Program description and Thumb rating Time slots Channel list and category filter currently in use Title date time the program airs and other applicable information rating alternate audio CC Dolby Digital Guide o...

Page 86: ...te a program from the list highlight it and press CLEAR Program Information Screen Selecting a program in the Now Playing List displays the Program Information screen Recorded programs offer these actions on the Program Information screen Play or Resume playing Plays the program from the beginning or from the last paused point Save until To change the date when the program may be deleted press the...

Page 87: ...dvisories see Parental Controls on page 91 A movie may also have advisories regardless of whether it has a rating The following movie advisory codes may appear in parentheses after the description Other attributes Other attributes may appear in parentheses after the description of a program These may include genre information or technical notes such as CC closed captioning is available letterbox w...

Page 88: ...n the screen In most cases you should set your HD DVR to match your TV s capabilities For example if you have a wide screen TV set the HD DVR s TV Aspect Ratio to Wide Screen 16 9 If your TV can display a number of different video resolution formats use the Output Format UP Arrow Setup screen to select the formats available on your TV You probably made these settings when you first set up your HD ...

Page 89: ...sent along with the video signal such as digital content protections sometimes used with HD broadcasts One type of protection is High definition Digital Content Protection HDCP If you connected your HD DVR to your TV using a digital video cable HDMI or HDMI to DVI all of the digital information for a program including the video signal and any content protections is passed to the TV Programs broadc...

Page 90: ... of the HD channels currently available The HD icon in the DIRECTV Advanced Program GuideTM shows which programs are in HD format If you see this icon in the program grid you know it s broadcast in high definition format Limit the results of any program search such as Search by Title using the category Audio Video and the sub category HDTV If you connected an off air antenna digital off air broadc...

Page 91: ...ghlight Save to VCR then press SELECT 4 Select Start saving from the beginning 5 A title screen appears for ten seconds When you see it press your VCR s record button When the program is over press stop on your VCR You can cancel saving to VCR by pressing the LIVE TV or DIRECTV button on your remote A videotape icon appears as a warning Press the same button again and a confirmation screen appears...

Page 92: ... You cannot record music channels or use special features such as pause or rewind on a music channel Music Channels have a special music banner that displays for five minutes when you first tune to them You can bring the music banner back to the screen by pressing the RIGHT arrow or INFO The music banner is updated continuously as information comes in from the satellite It may not always have comp...

Page 93: ...CHAPTER 6 Messages and Setup Messages from DIRECTV 84 Purchases 85 Settings 89 System Information 104 System Test 105 Troubleshooting 106 Restart or Reset System 107 Standby 108 ...

Page 94: ...sage a message icon appears on the channel banner and in DIRECTV Central To read a message 1 From DIRECTV Central select Messages Setup 2 Select Messages 3 Select the message you want to read Use the CHAN DOWN button to see text that does not fit on the screen When you are finished reading a message select Done or Delete Message Selecting the message icon in the channel banner will also take you t...

Page 95: ...ou were not charged for them Unviewed These programs were scheduled to be purchased but were not viewed and not recorded You were not charged for them Purchase Info The Purchase Info screen shows a selected pay per view event s date time channel and purchase price You can cancel upcoming purchases on this screen Canceling a scheduled pay per view recording in another place for example the To Do Li...

Page 96: ...ent you may see a small message that alternately says Press Select and Next Showing If you press SELECT you will see the pay per view Program Information screen for the next showing of the pay per view event airing on the current channel Pay Per View Program Information When you order a pay per view event from live TV or select a pay per view event in Pick Programs to Record or the Program Guide y...

Page 97: ... tuning away the pay per view screen will be refreshed with the new information and you will have the option to purchase and record the program If the HD DVR cannot find purchase information you will be informed that purchase information is not available Buy and record When you select this option the pay per view event is purchased and a recording of it is scheduled on the To Do List A verificatio...

Page 98: ...eady purchased a program Selecting Review cancel purchases displays the Purchases screen where you can cancel any purchases you have not yet watched or recorded Record as planned Available if you already scheduled the program to record Selecting this leaves the pay per view screen without making any changes Cancel this recording Available if the program has been purchased and is being recorded Sel...

Page 99: ...lby Digital Some programs including high definition programs include Dolby Digital audio If you connected your HD DVR to an A V receiver that supports Dolby Digital audio using an Optical Digital Audio cable you can set your HD DVR to record and output Dolby Digital audio by default when it is available You can also switch to Dolby Digital audio for individual programs that include it by selecting...

Page 100: ...k it on Channels You Receive Features such as Search by Title and Search Using a WishList look for programs only on channels you have selected in the Channels You Receive list Favorite Channels Use the Favorite Channels list for channels you watch frequently Include only a few channels in this list so that you can quickly look at what s coming up on them using the program guide See page 56 for inf...

Page 101: ...adlock appears unlocked and dark On Password and controls set Padlock appears locked and bright Temporarily off Parental controls are set but a password has been entered to temporarily turn them off The padlock appears unlocked and bright While Parental Controls are on you can watch a locked program or channel by pressing SELECT then entering the Parental Controls password This temporarily turns o...

Page 102: ...urn off Auto Re lock go to Messages Setup then Settings then Parental Controls Press the DOWN arrow to highlight Auto Re lock then press SELECT Enter your password then highlight and select Auto Re lock off Rating Settings for TV and Movies Movies that are originally meant for release to theaters have a different rating system from programs that are made for TV You can use Parental Controls to set...

Page 103: ...r specific types of content you will have to use age based ratings to block content See Rating Limits for TV and Movies on page 92 Movies and TV Programs with No Rating Information If a movie has no rating information it is treated as if it has the highest movie rating X If you require a password for X rated movies then movies without rating information also require a password If a television prog...

Page 104: ...sked to create a new password and they are turned on 3 Use the number buttons on the remote control to enter a spending limit 4 Press SELECT to save your changes and return to Parental Controls or press LEFT arrow to discard your changes and return to Parental Controls Changing the Password To change the password for Parental Controls Parental Controls must be on Select Change Password on the Pare...

Page 105: ...al guidance and or the program contains one or more of the following moderate violence V some sexual situations S infrequent coarse language L or some suggestive dialogue D TV Y7 Directed to older children This program is designed for children age 7 and above Themes and elements in this program may include mild fantasy or comedic violence or may frighten children under the age of 7 Programs where ...

Page 106: ...mally you do not need to connect to the DVR service manually However for troubleshooting or other unusual circumstances you may wish to use this option When you select this option the status indicator reads Starting Up The status will update as it cycles through various states You can watch TV and use your HD DVR while the connection is in progress A typical connection to the DVR service uses the ...

Page 107: ...l in numbers keep in mind that the HD DVR s calls are very brief 4 Use this screen to tell the HD DVR which dialing format to use For example should the dial in number be preceded by your area code and should a 1 precede the area code In some areas even local numbers must be dialed using the area code Press SELECT to choose and return to the Phone Dialing Options screen 5 To test your new dial in ...

Page 108: ...er modem call This setting is off by default With Phone Avail Detection turned off if you are on the phone when the HD DVR tries to call you may hear a click on the line If you have another modem call in progress on your computer or other device that call may be disrupted if the HD DVR attempts to call the DVR service If you have a standard dial tone and Phone Avail Detection is off turn on Dial T...

Page 109: ...or if you add additional equipment you can select Repeat Guided Setup to reconfigure your satellite dish antenna setup After selecting this you need to enter a safety code press THUMBS DOWN three times then press ENTER For more information see Satellite Dish Guided Setup on page 23 Test Satellite Signal Strength This screen shows approximate pointing information for your satellite dish antenna You...

Page 110: ... the signal for that frequency To change the frequency use the UP arrow to highlight the frequency number Press the RIGHT or LEFT arrow to change the frequency number It is best if each available frequency has a signal strength above 60 If your signal strength is low and you are having trouble with off air antenna channels see Questions About Satellite or Antenna Signal on page 122 Time Zone Dayli...

Page 111: ... If you choose Default your HD DVR uses the options chosen by the caption provider Closed captioning will only appear when it is provided by the broadcaster Standard Captions Most broadcasters use CC1 as the primary caption service If you set Standard Captions to CC1 the HD DVR will display captions for the primary language being spoken in the program s audio track Other caption services CC2 CC3 C...

Page 112: ...can use this screen or use the FORMAT button on the HD DVR s front panel or use the UP arrow button on the remote to cycle through formats you select on the Output Format UP Arrow Setup screen see below For more about watching high definition programs see page 78 Output Format UP Arrow Setup Use this screen to select all of the video formats that your TV can display Check your TV s owner s manual ...

Page 113: ...zoom mode which automatically stretches a picture to fill the entire screen you can choose Full and no panels will be added to the picture Or choose Panel to add sidebars and letterboxing when appropriate TV Aspect Ratio Aspect ratio is the relationship between screen height and width The setting you choose here should match your TV screen size Standard 4 3 or Wide Screen 16 9 Traditional TV progr...

Page 114: ...he software version information about recent service calls and the HD DVR s storage capacity You ll need some of this information if you contact Customer Care for support You can use CHAN UP DOWN to move through the whole screen Remember you can use CHAN UP DOWN to see text below or above what is displaying on the current screen DIRECTV Central Messages Setup System Information ...

Page 115: ...ut Satellite or Antenna Signal on page 122 If the Antenna Signal test failed press the LIVE TV button to go to live TV Tune to any off air antenna channel then come back and try the System Test again If the test still fails see Questions About Satellite or Antenna Signal on page 122 If the access card test failed check your access card The proper side of the access card should be inserted firmly i...

Page 116: ...r 8 of this guide Parental Controls Troubleshooting provides instructions for using Parental Controls Phone Troubleshooting can help if your HD DVR s phone connection is unsuccessful Satellite Troubleshooting provides basic information about connections to your satellite dish antenna and connecting your HD DVR to use dual tuner Off Air Antenna Troubleshooting has helpful information about your off...

Page 117: ...ass items and everything in the To Do List and removes all Thumb ratings It does not delete programs in the Now Playing List The HD DVR acquires new program information from the Satellite over the next one to two days Completing this process may take over an hour Clear and delete everything Clears all Season Pass items WishList searches Thumb ratings TiVo Suggestions and Now Playing List recording...

Page 118: ...The HD DVR responds to only a few buttons on the remote control The HD DVR will not tune to previously ordered pay per view programs unless you have them scheduled to be recorded Programs that are recording or scheduled to record will record in standby mode To turn off standby mode press the DIRECTV button or the LIVE TV button on your remote control or on the HD DVR s front panel If you have an A...

Page 119: ...CHAPTER 7 Programming the Remote Control Introduction 110 Instructions TV Power Volume and TV Input 111 Resetting the Programmable Buttons 114 Setting a Remote Address 115 ...

Page 120: ...eat the instructions using the third column A V receiver power volume and mute In this case the TV POWER button turns on off both the TV and the A V receiver The VOL and MUTE buttons control only the A V receiver Control TV power and A V receiver volume and mute Complete the instructions on page 111 using the first column in each of the tables Then repeat the instructions using the fourth column A...

Page 121: ...3 Prepare the remote control Point the remote away from your HD DVR Refer to the table below and determine which two buttons to press to prepare the remote Press and hold the buttons simultaneously for about 5 seconds until the red light at the end of the remote control lights up and stays on when you release the buttons To Control TV power volume and mute TV input A V receiver power volume and mu...

Page 122: ...g a Code Search If none of the codes listed allows you to control your device a code search may detect the correct code Performing a code search can take up to 20 minutes 1 Prepare the remote control Point the remote away from your HD DVR Refer to the table below and determine which two buttons to press to prepare the remote Press and hold the buttons simultaneously for about 5 seconds until the r...

Page 123: ... A V receiver does turn off press ENTER to select the current code The red light at the end of the remote control will flash three times to indicate that the remote control is properly coded to control your device When the red light on the end of the remote control turns off you have reached the end of the available codes Unfortunately due to the great variety of TVs and A V receivers some makes a...

Page 124: ...ttons on the remote will return to the unprogrammed state of a new remote 1 Prepare the remote control Point the remote away from your HD DVR Press and hold the TV PWR button and DIRECTV button simultaneously until the red light at the end of the remote control comes on remains steady then stays on when you release the buttons 2 Press THUMBS DOWN three times then press ENTER To cancel press CLEAR ...

Page 125: ... end of the remote with your hand Press and hold the PAUSE and DIRECTV buttons until the red light at the end of the remote control comes on and stays on when you release them 4 Point the remote control at the HD DVR for which you want to set the remote address and press the number 1 Press the RIGHT arrow On the screen the Remote Address changes to 1 Exit System Information by pressing the DIRECTV...

Page 126: ...P r o g r a m m i n g t h e R e m o t e C o n t r o l C h a p t e r 7 116 ...

Page 127: ...ns About Satellite or Antenna Signal 122 Questions About Pick Programs to Record 126 Questions About Parental Controls 132 Questions About the DIRECTV HD DVR s Phone Calls 133 Questions About Audio and Video 136 Questions About Pay Per View 141 Questions About the Remote Control 143 Questions About the DIRECTV DVR with TiVo Service 144 ...

Page 128: ...ith other questions regarding the HD DVR or remote control Activating or using a feature of the DIRECTV programming or DVR service Understanding an on screen message regarding your service When you call DIRECTV you will need the 12 digit number on your DIRECTV Access Card and the make model serial number and 12 digit Receiver ID number of your HD DVR found on a label on the back of the HD DVR and ...

Page 129: ...ctors are not active if you select any other Video Output Format See the table on page 32 Check your TV s documentation to see which Video Output Formats it supports Not all TVs can display all formats Make sure you set your HD DVR to a Video Output Format that your TV can display If you connected your HD DVR s video output to an A V receiver make sure the A V receiver is set to the correct input ...

Page 130: ... on how long you have been watching the same channel The recording starts over each time you change the channel so if you have just changed the channel you won t be able to rewind very far the green area on the Status Bar will be very small You can store up to 30 minutes of the current channel If you have been watching the same channel for more than 30 minutes you can rewind for up to 30 minutes T...

Page 131: ... edge of the green area you are caught up to live TV If the white line has green to the right of it you are watching delayed TV To catch up to live TV press the ADVANCE button When does the HD DVR get program data Your HD DVR downloads program guide data throughout the day from your satellite connection It takes a day or two for the HD DVR to get all of its guide data up to 14 days after you have ...

Page 132: ...me message on every channel one of your satellite cables may have come loose Check that the Coaxial RF cables from your satellite dish are securely connected to the Satellite In jacks on the back of the HD DVR The end of the Coaxial RF cable has a small wire sticking out Make sure this wire is not bent and fits smoothly into the small hole in the center of the jack If multiple channel changes do n...

Page 133: ...dered local areas for the events I see a message that says Searching for signal on Antenna In Note You can press CLEAR to hide this message Verify that each tuner is tuned to a valid off air antenna channel Use DOWN arrow to switch between tuners Check that the RF Coaxial cable from your off air antenna is securely connected to the Antenna RF In jack on the back of the Recorder The end of the RF C...

Page 134: ...l but will see only a black screen with a notice that a limit has been exceeded For more information see page 91 Check to make sure you subscribe to the channel you are trying to tune to Tune to the channel and read the message at the bottom of the screen Some local off air antenna channels only broadcast programming during certain hours of the day If you are trying to tune to an off air antenna c...

Page 135: ...cal antenna channels in the neighboring area as well To do this select Messages Setup from DIRECTV Central Select Settings then Channels then Off Air Channels then Setup Local Network Areas then Change local network areas Your Primary Network Area should be the city and state that most closely matches your home address For your Secondary Network Area choose a nearby city and state that is close en...

Page 136: ...st that does not include the channel you are looking for You can change the channels in a channel list and change the channel list that the guide uses See page 56 What do the different icons on the Now Playing List screen mean For a description of each icon s meaning see the Glossary of Icons on the inside back cover of this guide Can I record multiple programs simultaneously It depends on how you...

Page 137: ...set the number of days before a program may be deleted or set it to Save until I delete Be sure also that you pay attention to conflicts when setting up new recordings You may choose not to schedule a recording if the conflict message says that doing so will delete a program sooner than you want If the program was a Season Pass you may have too many Season Pass items In order to accommodate all of...

Page 138: ...ilable on the Recording Options screen You can even use the Overtime Scheduler to change the scheduled end of a recording while the program is still being recorded You can use the Overtime Scheduler with any kind of program not just sports For more information see page 52 Can I schedule to record a program that will not be aired for months You can create a WishList to set up recordings for program...

Page 139: ...y it then begins to delete old programs to make room for new recordings However if you have marked too many programs in Now Playing List Save until I delete programs marked Save until I delete have a green circle beside them your HD DVR may tell you that you do not have enough space To make space delete some of the programs listed in the Now Playing List You can delete a program by highlighting it...

Page 140: ...Pass recordings go to Pick Programs to Record and select Season Pass Manager The program may have been deleted from the Now Playing List by someone else You may have received a conflict message when requesting another program and the proposed solution was to delete the missing program earlier than planned The HD DVR may have lost power during the time the program was broadcast I haven t scheduled ...

Page 141: ...ay per view events are kept until you delete them The DVR service uses this information to figure out not only what space will be available but when it will become available If enough space will not be available at the time of recording the DVR service tells you which programs would be deleted to make more room However you always have the final say on how long the HD DVR keeps recorded programs Yo...

Page 142: ... standby mode and then taking it out of standby Do I have to change Parental Controls settings before I can watch a program that exceeds the current limits No you don t You can enter the current password to temporarily turn off Parental Controls If they are temporarily turned off you can turn them back on at the Parental Controls screen see page 91 or by putting your HD DVR in standby mode and the...

Page 143: ...ing Options from the default After making changes make a test call Choose Make Test Call from the Phone screen If the test call succeeds choose Make Daily Call Now If you have voice mail or use another non standard dial tone go to Messages Setup then Settings then Phone then Change Dialing Options Turn off Dial Tone Detection If you have call waiting go to Messages Setup then Settings then Phone t...

Page 144: ...ypically a short call less than three minutes When the software is being updated it may take longer but this happens rarely a few times a year Why does the HD DVR have to be connected to a phone line Do I need to keep the phone connected all the time The HD DVR should be plugged in to a land based phone line at all times to receive the DVR service and DIRECTV sports packages and to send informatio...

Page 145: ...e phone line for your call Hang up wait at least 45 seconds then pick up the line again to make a call The HD DVR will attempt its call again later What if my phone line is not operating when the HD DVR tries to make a service call The HD DVR will continue to attempt to call several times a day until it is successful You can check the status of recent phone calls by going to Messages Setup then Se...

Page 146: ...not be available until you catch up with live TV Programs are playing in the wrong language There may be an alternate language selected in Audio Settings To check press the DIRECTV button then select Messages Setup then Settings then Audio then Audio Language Make sure the language selected is the one you want to hear An alternate audio track may be selected See page 89 The audio and video are out...

Page 147: ...l work with the video cable you connected Use the FORMAT button on the HD DVR s front panel If you used an S Video or Composite A V cable the format must be 480i 4 After you finish watching the program you can reconnect the HDMI or HDMI to DVI cable to watch other programming My HD DVR was working but now the picture does not move First press PLAY to be sure the video is not paused Try to restart ...

Page 148: ...picture now even though I have been able to get one in the past Make sure your TV is showing video from the correct input Check which of your TV s inputs you used to connect video from your HD DVR You may need to use the INPUT SOURCE or TV VIDEO button on your TV or TV s remote control to change video sources If you are having trouble changing the video source refer to the instructions that came w...

Page 149: ... information about video output formats Some high definition programs are broadcast with copyright protections If you connected your HD DVR to your HDTV using the Component Video cable programs broadcast with copyright protections will be displayed in standard definition format Check your HDTV s owner s manual to see if it is compatible with a protection standard called HDCP High definition Digita...

Page 150: ... Ratio Your TV may be adding panels to the picture Check your TV s owner s manual for more information about its aspect ratio and letterbox sidebar panel settings Your TV may support zoom modes or other settings to correct the picture for best results Try changing the video output format To do this press the FORMAT button on the HD DVR s front panel Choose the option that looks best Some panels ar...

Page 151: ...es are ordered by phone utilizing the automated ordering system or an additional 5 00 charge for an operator assisted order I can t order a pay per view program It may be too late to purchase the program you want To quickly see other times the program will be on do this In Live TV tune to the station carrying the pay per view program you want There should be a notice saying This showing is no long...

Page 152: ...annot call DIRECTV Customer Care at the number provided on the back of this guide I can t find the station of a pay per view program I ordered Information about pay per view programs you have purchased using your remote control is available by selecting Messages Setup from DIRECTV Central and then selecting Purchases I can t cancel a pay per view purchase on the Purchases screen You cannot cancel ...

Page 153: ... your television or audio visual equipment See page 110 My remote control doesn t work with my HD DVR Your remote control s batteries may be weak If its batteries are weak the red light on the end of the remote control will not flash when you press buttons If you don t see the red light on the remote flash replace the batteries Make sure the SAT TV switch is set to SAT The remote will not control ...

Page 154: ...rovides you with new Showcases Lastly the service keeps your HD DVR updated to make sure you have the most current functionality available for your DIRECTV HD DVR Will the DVR service collect information about my viewing habits At DIRECTV we absolutely respect and guard your right to privacy We have a privacy policy that maintains complete viewer confidentiality DIRECTV has created a very sophisti...

Page 155: ...profile has enough data to make interesting suggestions The more you press THUMBS UP and THUMBS DOWN and the more programs you record the better TiVo Suggestions will be If other members of your household are pressing THUMBS UP on shows you don t care for and vice versa you may find TiVo Suggestions is making some suggestions that you like and some that are more appropriate for other members of yo...

Page 156: ...146 C h a p t e r 8 T r o u b l e s h o o t i n g ...

Page 157: ...CHAPTER 9 Warranty and Specifications Limited One Year Warranty 148 FCC Information 150 Specifications 152 Safety Instructions 155 ...

Page 158: ... price of the product All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires After one year from the date of purchase you pay for the replacement of all parts and for all labor charges SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LAST...

Page 159: ...resentative will give you complete shipping details TO GET OUT OF WARRANTY SERVICE To obtain out of warranty service contact DIRECTV at 1 800 DIRECTV 1 800 347 3288 for information on the possibility of and any costs for repair or replacement of out of warranty products REMEMBER Record the model and serial numbers found on the product below MODEL _____________________________________ SERIAL ______...

Page 160: ...ser is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving satellite dish antenna Increase the separation between the equipment and the DIRECTV HD DVR Connect the equipment into an outlet on a circuit different from that to which the DIRECTV HD DVR is connected Consult the dealer or an experienced radio TV technician for help Th...

Page 161: ...tify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance in order for you to make necessary modifications to maintain unin...

Page 162: ...l SPDIF Digital Telephone RJ 11 Female 2 Wire Control Out 3 5mm Mini Jack Sockets 2 Card Slot Access Card Connector Expansion Port USB 2 Power 120VAC 60Hz 40W Ambient external Operating Temperature 15 C to 35 C Operating Humidity 5 to 80 Dimensions 15 w X 12 d X 3 h Remote Control 36 Button with AA Batteries 2 Modem v 34 capable CAUTION To prevent electrical shock match wide blade of plug to wide ...

Page 163: ...R If the transfer is interrupted it will resume at a later time DIRECTV UPGRADES Your HD DVR is able to receive upgrades or modifications to some of its features and functions These modifications will occur automatically usually at times when the HD DVR would not be in use If your HD DVR is in use when an upgrade or modification is sent you may experience a disruption in reception for a minute or ...

Page 164: ...DVR requires connection of two 2 satellite inputs from a triple LNB DIRECTV System dish antenna the second satellite input must be connected into the HD DVR s Satellite In 2 jack Professional installation highly recommended For access to high definition programming a triple LNB multi satellite dish antenna along with a high definition capable DIRECTV Receiver and high definition television is requ...

Page 165: ...Stability All televisions must comply with recommended international global safety standards for tilt and stability properties of their cabinet design Do not compromise these design standards by applying excessive pull force to the front or top of the cabinet which could ultimately overturn the product Also do not endanger yourself or children by placing electronic equipment toys on top of the cab...

Page 166: ...not attempt service to the appliance beyond that described in the Troubleshooting section of this guide All other servicing should be referred to qualified service personnel 15 Cleaning Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners use a damp cloth for cleaning If the product comes in contact with any liquid unplug the phone line and the po...

Page 167: ...y with Article 820 33 which specifies that the satellite dish antenna cable ground shall be connected to the grounding system of the building as close to the point of cable entry as is practical These codes require proper grounding of the metal structure of the outdoor satellite dish antenna and grounding of the connecting cable at a point where it enters the house or other building If a professio...

Page 168: ...158 C h a p t e r 9 W a r r a n t y a n d S p e c i f i c a t i o n s ...

Page 169: ...APPENDIX A Front and Back Panel Reference ...

Page 170: ... your access card here An access card is required to receive DIRECTV programming See page 6 for more information 2 FORMAT button Use this button to change the Video Output Format Each time the button is pressed the next output format is selected and the corresponding light see below is lit The formats are selected in the following order 480i 480p 720p 1080i See page 29 for more information about V...

Page 171: ...ion 6 IR Sensor The HD DVR receives IR infrared signals from your remote control through this sensor Make sure it is always clean and unobstructed 7 GUIDE button Press this button to display the DIRECTV Advanced Program Guide Press it again and the Guide disappears See page 74 for more information 8 DIRECTV button Press this button to go to DIRECTV Central Press it a second time to go to your Now ...

Page 172: ...ore information about audio and video cables and connections 1 AC In When you ve finished making all of the other connections plug the AC power cord supplied into this opening to turn on the HD DVR The HD DVR does not use a separate on off switch plugging it in switches it on 2 Phone Jack Connect the HD DVR to your phone line using the telephone cord supplied and optional telephone line splitter s...

Page 173: ...ected to the HDMI Output jack the Component Video Output is disabled You can t view video from both the HDMI Output and the Component Video Output at the same time 6 USB Universal Serial Bus 2 each For future use 7 Component Video Output If your TV has Component Video Input jacks you can connect the HD DVR to your TV using the Component Video cable supplied The Component Video Output is disabled i...

Page 174: ...480i See page 29 for more about video output format settings 11 Satellite In 2 If you have a dual LNB or triple LNB satellite dish you can connect the second satellite cable from your wall to the Satellite In 2 jack Connecting both Satellite In 1 and Satellite In 2 and completing the required steps in Guided Setup allows you to record two programs at the same time dual tuner 12 Satellite In 1 Conn...

Page 175: ...APPENDIX B GNU General Public License ...

Page 176: ...ponsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyrig...

Page 177: ...ram or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or el...

Page 178: ...ompelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not ...

Page 179: ...l be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the FreeSoftware Foun...

Page 180: ...eneral Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like this when it starts in an interact...

Page 181: ...Index ...

Page 182: ...ital 101 standard 101 Category only WishList See WishList Channel Banner 72 channel banner clearing the banner quickly 90 channels Favorite 90 lists of 90 using channel lists in the guide 56 You Receive 90 channels settings 90 Channels You Receive 90 clock how the HD DVR s clock is set 129 closed captioning 72 closed captions 101 Coaxial RF cable 11 code search performing 112 Component Video cable...

Page 183: ...cks 12 14 15 16 17 18 19 L letterbox 75 Linux software license 166 LINUX source obtaining 153 LNB 3 4 M Macrovision information 153 manual Season Pass 61 Manually Record Time Channel 61 messages 84 MPAA ratings 77 multiswitch 6 MUTE button programming 111 O off air antenna 7 Optical Digital Audio cable 11 out jack 12 14 15 16 17 18 19 Output Format 29 102 Overtime Scheduler 52 P Parental Controls ...

Page 184: ...tup 23 satellite receiver 6 satellite signal strength 24 satellite signal troubleshooting 26 save longer see Save Until Save Until 76 SDTV 7 Season Pass 50 Season Pass Manager 53 settings 89 audio 89 channels 90 phone 96 TiVo Suggestions 101 video 101 setup examples 12 Showcases 45 signal strength satellite 24 SLOW button 70 sound effects setting the volume of 89 standard captions 101 Standby 108 ...

Page 185: ...s 101 video setup 29 View Recording History 55 View Upcoming 57 VOLUME button programming 111 W warranty 148 149 watching recorded programs 76 WishList 62 67 Actor WishList 64 auto recording WishList 67 browsing 67 Category only WishList 64 Director WishList 64 editing 67 keyword tips and 66 Keyword WishList 65 view all upcoming and 67 ...

Page 186: ...176 I n d e x ...

Page 187: ...kmark indicates an item has been selected This program will be recorded as part of a Season PassTM This program will be recorded as part of an auto recording WishListTM search DIRECTV Central and Showcases Select the yellow star to visit a Showcase or view other special content The clapboard icon indicates a selection with special video content Press PLAY to play the video clip Channel Banner Sele...

Page 188: ...ter of this guide please contact DIRECTV at 1 800 347 3288 When you call DIRECTV you will need to provide the 12 digit number on your HD DVR s access card and the make model number serial number and 12 digit Receiver ID number of your HD DVR located on a label on the back of the HD DVR and on the System Information screen under Messages Setup WEB SITE You will find all of the most up to date infor...

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