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DirecTV HD DVR Receivers, User Manual

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DirecTV HD DVR Receivers User Manual Download Page 87

87

CHAPTER

 7

 -

 TROUBLESHOOTING

 &

 FAQS

Summary of Contents for HD DVR Receivers

Page 1: ...USER GUIDE DIRECTV HD DVR RECEIVERS ...

Page 2: ...rgy and helping our environment However ENERGY STAR labeled HD DVR set top boxes qualify for ENERGY STAR only when configured with the DIRECTV Whole Home DVR service All other ENERGY STAR labeled set top boxes when used in conjunction with a DIRECTV subscription meet ENERGY STAR criteria without requiring the consumer to take any additional steps ...

Page 3: ...accommodate several models your receiver and its user interface may vary slightly from what is shown here Getting Connected If a professional installed your DIRECTV Receiver you are ready to start watching TV If your receiver was not professionally installed or you just added a surround sound system or other equipment please see Appendix 1 Setup and Activation IMPORTANT You must subscribe to HD Ac...

Page 4: ...tions 21 Menu 25 Smart Search 27 CHAPTER 3 ALL MOVIES ON DEMAND PAY PER VIEW All Movies On Demand and Pay Per View 30 CHAPTER 4 RECORDINGS Recording a Single Show 38 Recording a Series 40 Watching and Deleting Your Recorded Shows 41 Playlist 42 Manage Recordings 46 Recording from Your Computer or Phone 50 CHAPTER 5 EXTRAS SPECIAL FEATURES Extras 54 Special Features 60 DIRECTV Whole Home DVR Servic...

Page 5: ...d 90 Day Warranty 108 DIRECTV PROTECTION PLAN 111 FCC Customer Information 112 TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS 115 APPENDICES Appendix 1 Setup and Activation 126 Appendix 2 Connections to TV Equipment 127 Appendix 3 Receiver Front and Back Panels 131 Appendix 4 How to Network Your HD Receiver 135 Appendix 5 About High Definition 142 Index 148 Icon Reference 154 ...

Page 6: ...y purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on ...

Page 7: ...or other padded surface Always unplug your DIRECTV Receiver before moving it Always unplug the DIRECTV Receiver TV and other equipment before you connect or disconnect any cables The only way to disconnect the DIRECTV Receiver from the power supply is to remove the power cord The DIRECTV Receiver unit must therefore be installed next to the power point which must be easily accessible CAUTION Elect...

Page 8: ... for proof of acquisition Attach it here and record the serial and model numbers in case you need them These numbers are typically located behind the card door on the front panel of your receiver Model No Serial No Acquisition Date Dealer Address Phone Access Card Receiver ID PRODUCT INFORMATION ...

Page 9: ...MOTE CONTROL CHAPTER 1 USING YOUR REMOTE CONTROL Your Remote Control 10 Turning Your Equipment On and Off 10 Navigation and Destination Buttons 11 Shortcut Buttons 11 DVR Control Buttons 12 The Progress Bar 13 Live Buffer 14 9 ...

Page 10: ... example a DVD player or surround sound system Simply slide the mode switch to the position that matches the component you want to control and then use the POWER button to turn it off or on The mode switch must always be in the left most position to control your DIRECTV Receiver If the mode switch is in a position that has not been programmed or if you press a button that is not supported by that ...

Page 11: ... the previous screen The MENU button takes you to the main menu where you go to access all of the features available in your system Press INFO on any show to see information about that show SHORTCUT BUTTONS You can move through all of the DIRECTV user screens using only the direction ARROW buttons and the SELECT button as appropriate However the RED GREEN YELLOW and BLUE buttons on the remote are ...

Page 12: ...he recorded program info screen and inserts live TV in the top right FFWD JUMP TO TICKMARK REPLAY JUMP TO BEGINNING OF PROGRAM Fast forwards recorded or live stored video Press up to four times to fast forward at increasing speeds Press ADVANCE while fast forwarding to go to the next 15 minute tickmark Pressing PLAY returns to normal play Jumps the program you re watching backwards 6 seconds and s...

Page 13: ...or live programs the progress bar is green and the time shown is the time of day The current time shows where you are in the program you are viewing The left end of the green bar shows how far back in time you can go The right end of the green bar shows how far ahead you can go If you press the RECORD button during a live show the progress bar turns orange and the orange record icon appears next t...

Page 14: ...jump back 6 seconds If you start watching a program late even if it is not set to record you can back up to the beginning up to 90 minutes using REW as long as you haven t changed channels since the program started Simply press PLAY during a show to display the progress bar and see how far back in time you can go NOTE You cannot fast forward during live TV until you pause or rewind a program Progr...

Page 15: ...3D Channels 18 Interactive Channels 18 Filtering the Guide 19 Guide Options 19 Mini Guide 20 Messages 21 Info 21 Channel Banner TV Options 21 Last 4 22 Favorite Channels 22 Closed Captioning 22 Audio Video Options 23 Parental Controls 23 Picture in Picture 24 My DIRECTV 25 Search Browse 25 Recordings 25 Menu 25 Extras 26 Settings Help 26 Smart Search 27 YouTube Search 28 ...

Page 16: ...dditionally it allows you to watch or record the program view a list of other showings or episodes and more Rotten Tomatoes fresh tomato and rotten tomato icons represent critics scores Flixster uses upright popcorn and spilled popcorn icons to represent audience scores A rating of better than 60 awards either the fresh tomato or upright popcorn Cast Crew displays actors directors producers etc th...

Page 17: ...ide To find them look for HD after the program title in the guide If you want to see only the HD version of a channel in the guide go to Chapter 6 Settings Display Preferences for instructions on how to make that setting UNSUBSCRIBED CHANNELS Channels in the guide that are not part of your subscription package are shown grayed out You can customize your guide to hide these channels See Chapter 6 S...

Page 18: ...annel press GUIDE and pick the channel you want to move to or you can type in the new channel number while in the interactive channel Other interactive channels such as News Mix and Sports Mix let customers with a qualifying programming package see up to eight of the hottest channels on one screen These channels are sprinkled among your regular channels see the program guide Move the yellow highli...

Page 19: ...e will now show only the channels that match that category Look for the label in the bottom right of the guide to see how it is being filtered NOTE Since the filtering is temporary it only lasts as long as you keep the program guide up on the screen GUIDE OPTIONS From the program guide press the YELLOW button to display Guide Options Sort Programs by Category Select Sort programs by category then ...

Page 20: ...er 6 Settings Help Favorite Channels for details Pay Per View Select Pay Per View then select a program type The receiver will search for featured movies sports or events that are available for rent on DIRECTV Even more movies are available using All Movies and On Demand See Chapter 3 MINI GUIDE If you are watching a show and want a quick look at what s on next press the BLUE button to display a o...

Page 21: ...lay the channel banner while watching a program The channel banner also provides easy access to Messages the last four channels you watched Favorite Channels Closed Captioning Audio and Video options and Parental Controls Use the ARROW keys to highlight an option then press SELECT MESSAGES Select Messages to see your messages DIRECTV sends messages to you for important news items or special promot...

Page 22: ... I Get Custom 1 and Custom 2 Channels I Get displays only the channels you subscribe to Custom 1 and 2 are self created lists of your favorite channels If one of your self created lists is active select the Add or Remove option to add or remove the current channel from that list CLOSED CAPTIONING Select the CC option then select either DIRECTV Subtitles or Closed Captioning Both options display th...

Page 23: ...of SELECT toggles to the next available option The current settings are shown in gray text You may also select a language from options listed Not all programs have alternate languages PARENTAL CONTROLS Select Parental to quickly lock or unlock your receiver You can also customize your parental controls settings by selecting Parental Controls For more information on parental controls settings see t...

Page 24: ... window on your screen The larger video is the active program and can be controlled by your remote To switch between programs press the DOWN ARROW To change the position of the smaller window press INFO on your remote Select PIP and choose a position from the options provided HOME MEDIA CENTER HD DVR NOTE This feature is only available on the TV connected directly to the HOME MEDIA CENTER HD DVR m...

Page 25: ...l as recommended programs based upon your past viewing history Use the ARROW keys to highlight a title you are interested in then press SELECT for program information SEARCH BROWSE The Search Browse option lets you access the Smart Search All Movies and On Demand features See Chapter 3 All Movies On Demand and Pay Per View for more information RECORDINGS The Recordings option lets you access the P...

Page 26: ...Photos and Showroom Depending on your setup it may also include the Caller ID feature For additional information see Chapter 5 Extras Special Features SETTINGS HELP The Settings Help option lets you access Settings Parental Controls Favorite Channels and Help For detailed information on each of these topics see the Chapter 6 Settings Help MENU ...

Page 27: ...ell as within the DIRECTV movie library As many as three of the first results are Top Matches We anticipate what you are entering and try to get you to your results more quickly Select a program from the search results for more information and recording options A Keyword Search allows you to find all shows with a specific word in its title or description For example if you use your favorite sports...

Page 28: ...Browse then select Smart Search 2 Enter your search term using the onscreen keypad or use the numbers on your remote to triple tap the words 3 Search results appear on the right side of the screen The YouTube search is displayed at the bottom of the results list Select the item labeled YouTube 4 A list of YouTube videos matching your search term will display Play a video from this screen by highli...

Page 29: ... ALL MOVIES ON DEMAND PAY PER VIEW All Movies On Demand and Pay Per View 30 All Movies 30 On Demand 31 Recording from All Movies or On Demand 32 Pay Per View Events 35 29 CHAPTER 3 ALL MOVIES ON DEMAND PAY PER VIEW ...

Page 30: ...he latest movies are also available in the program guide starting at channel 125 A few of the categories include Just Added New titles available every week What s On Now Movies that you can either watch instantly or that will start in the next 30 minutes In Theaters Movies coming soon Read a description of the movie and schedule it to record as soon as it s available Select a category and browse t...

Page 31: ... your DIRECTV HD DVR is connected to the Internet DIRECTV On Demand lets you enjoy hundreds of additional box office hits available for purchase as well as thousands of movies and TV shows that can be downloaded to your receiver at no extra charge Browse the listings by category such as Movies Kids Family TV Series etc On Demand titles will download to your DIRECTV Receiver over the Internet NOTE ...

Page 32: ...cord from All Movies When your receiver is NOT connected to the Internet To record a program highlight a title and press the orange REC Record button on your remote For Pay Per View and On Demand programs an orange Q next to the title indicates it s been scheduled Regular broadcast programs an orange R icon You can also record by highlighting the title pressing SELECT then selecting Add to Queue A...

Page 33: ...the Playlist Highlight a title and press the PLAY button A confirmation message with the price of the movie will display asking if you re sure you want to watch the movie To delete a movie from your Playlist highlight the title and press the RED button on your remote To keep a movie highlight the title and press the BLUE button on your remote This ensures the movie will not be deleted by the recei...

Page 34: ...wnloaded in the order they were scheduled If a movie is currently downloading it appears at the top of your Playlist with a progress bar displaying the complete You can start watching the movie while it s downloading after the download progress bar turns green Movies scheduled but waiting to record download are labeled Pending Download To watch a movie highlight the title and press PLAY button on ...

Page 35: ...ve more You can also change the default limit by pressing MENU on your remote and selecting Recordings then Manage Recordings Queue then Preferences PAY PER VIEW EVENTS Special events like UFC Boxing WWE and more are listed in the program guide starting around channel 117 Actual channel number may vary depending on current offerings Ordering PPV events works the same way as ordering DIRECTV On Dem...

Page 36: ...36 DIRECTV HD DVR RECEIVER USER GUIDE 36 ...

Page 37: ...0 Changing a Record Option 40 Stopping an In Progress Recording 40 Watching and Deleting Your Recorded Shows 41 Playlist 42 Playlist Options 43 Managing My Playlist 44 Manage Recordings 46 To Do List 46 Series Manager 47 Queue 47 History 48 Purchases 48 Manual Recordings 48 Record Defaults 48 Recording from Your Computer or Phone 50 From a Computer 50 DVR Scheduler Mobile App 51 37 CHAPTER 4 RECOR...

Page 38: ...scheduled to record NOTE You can record two shows at the same time with your DIRECTV DVR if you have made the proper connections to your satellite dish CHANGING A RECORD OPTION Some live events and even a few TV shows run past their allotted time slot Your DVR is very smart but it sets up all recordings based on the start and stop times the broadcasters give us for the program guide If you are wat...

Page 39: ...option for that one show select Episode Options and choose whichever option or options you want to change If you want to change a recording option for every show in the series select Series Options and then choose the options you want to change STOPPING AN IN PROGRESS RECORDING If you press the RECORD button a second time on a single show like a movie an onscreen message will appear giving you the...

Page 40: ...RECORD button twice to record all episodes of it CHANGING A RECORD OPTION If you are currently watching a series show and need to extend the recording time or change any other recording option press INFO on the remote select More Info and then Series Options from the onscreen choices If you see a series set to record in the future in the program guide or the To Do List to change a record option pr...

Page 41: ...start the show You can use any of the DVR control buttons like PAUSE FFWD ADVANCE etc while watching your recorded show If you press STOP the show will stop and an information screen with various options will appear The last channel viewed in live TV will appear in the upper left corner of the screen To return to full screen live TV press EXIT or select Done WATCHING AND DELETING YOUR RECORDED SHO...

Page 42: ... I Delete See the inside back cover for a list of all the icons Highlighting a program title displays the program description just as in the Guide If you press SELECT or INFO on a program an Info screen is displayed for the program that offers several actions including Play Keep Delete and others Series programs are identified in the list with a folder icon For example if you record a weekly comed...

Page 43: ...st as desired This option will help you find what you want faster once you start to record a lot of programs This is just a temporary filter for your list so just press the left arrow or BACK to see your full Playlist again Change Order of Playlist Select Change order of Playlist to pick how you want to arrange the order of your recorded shows You can sort by date with the newest at the top the fa...

Page 44: ...ST Your DVR has a lot of recording space but it is possible to fill up the hard drive if you record regularly A quick way to check how much space you have available is the Disk Space Bar Disk Space Bar The Disk Space bar is at the bottom of your Playlist It shows the approximate amount of space available on your disk at any given time The Disk Space bar shows programs you have designated Keep Unti...

Page 45: ...ordings can t take place Another way to manage your Playlist is to delete recordings you no longer want Delete Highlight a single show or a series indicated by a folder icon and press the RED button to delete it If you delete a folder all episodes of that series will be deleted Don t worry about pressing the RED button accidentally You will always see a confirmation message before you delete anyth...

Page 46: ...or an autorecord based on a person or keyword search The list is ordered by time with the next recordings at the top and the furthest in the future at the bottom You can use this screen to make sure your recordings are properly scheduled or to delete future scheduled recordings you no longer want to record DIRECTV On DEMAND programs scheduled to download over the Internet are shown in the Playlist...

Page 47: ...hlight to the right then using the arrow keys to promote or demote the series There are a couple of color key short cuts on this screen as well Use the RED button to delete an entire series Use the GREEN button to move a highlighted show to the top of the list in one press You can also adjust the recording options used for a particular series from this screen Select the series you want then select...

Page 48: ... up a recording based on channel time and date select Manual Record and enter all of the options as you wish including whether you want this to be a one time or recurring recording i e every Tuesday channel day and date start time and duration You can schedule a manual recording up to 14 days in advance RECORD DEFAULTS The Record Defaults screen lets you set the recording options you want the rece...

Page 49: ...beled that way and the disk fills up no new recordings will occur until you manually delete some of your Keep Until I Delete recordings The Start and Stop options let you adjust the times of your recordings to ensure you don t miss a thing Keep in mind that starting early and ending late on all of your recordings may create more recording conflicts than if you started and stopped on time according...

Page 50: ...tv com to use remote scheduling FROM A COMPUTER To schedule a recording from your computer go to directv com tvlistings to see an online version of the program guide Select a show and click Record If you have more than one DVR in your home choose the DVR you want to record to and then click Record to Receiver NOTE If you have a mix of HD and SD DVRs in your home make sure not to pick an HD movie f...

Page 51: ...et start and end time extensions to your record requests Order DIRECTV CINEMA right on your phone available for iPhone Android Palm BlackBerry and Windows Phone 7 no need to have your receiver connected to a phone line Record to any DIRECTV DVR in your home Go to directv com mobileapps for more information If you have an iPad the DIRECTV iPad app can do all this and more It turns your iPad into a ...

Page 52: ...52 DIRECTV HD DVR RECEIVER USER GUIDE ...

Page 53: ...hannel 54 GSN Game Lounge 55 Music Photos 56 Caller ID 58 Showroom 59 Special Features 60 DIRECTV DoublePlay 60 GameSearch 61 Quicktune 61 ScoreGuide 62 TV Apps 62 DIRECTV Whole Home DVR Service 63 Home Media Center HD DVR 68 DIRECTV iPad App 69 CHAPTER 5 EXTRAS SPECIAL FEATURES ...

Page 54: ...V ACTIVE CHANNEL Press MENU then select Extras then Active to access the DIRECTV Active channel or simply press the ACTIVE key on your remote The DIRECTV Active Channel provides a variety of interactive services including daily and extended weather forecasts daily horoscopes lottery results the GSN Game Lounge and a quick list of the most popular shows on DIRECTV at any given time For local weathe...

Page 55: ...he DIRECTV Active screen may take a few moments to load Please be patient GSN GAME LOUNGE Press MENU select Extras then Game Lounge The GSN Game Lounge service contains memory and skill games that you can play onscreen using only your remote There are free as well as subscription only games to play If you become a top scoring player you will see your name on the leader board EXTRAS CHAPTER 5 EXTRA...

Page 56: ...r personal computer You must have at least one personal computer running a media server e g TVersity Windows Media Player Intel Viiv in your network for this service to work For help on setting up Music Photos visit directv com mediashare Once your DVR is properly connected to the media server on your home network press MENU and select Extras then Music Photos The DIRECTV Media Share screen will d...

Page 57: ...s the GREEN button on your remote to toggle among music photos and video control modes Pressing the STOP button while in music control mode stops the music from playing and the audio from the current channel is then heard Pressing the STOP button while in photo control mode stops the display of photos and displays the video from the current channel EXTRAS CHAPTER 5 EXTRAS SPECIAL FEATURES ...

Page 58: ...le the option to now read Turn off Notices Note In some areas you must press MENU then select Extras then select Caller ID then Turn on Notices or Turn off Notices NOTE You must subscribe to caller ID service through your phone company and your DIRECTV Receiver must be connected to the phone line You can review your 25 most recent calls in the call log at any time To see your call log press MENU s...

Page 59: ...AS SPECIAL FEATURES SHOWROOM Showroom offers you DIRECTV content such as instructional videos behind the scenes clips and video extras information about DIRECTV sports subscriptions special offers trailers and more EXTRAS ...

Page 60: ... original channel is cleared DoublePlay expires after two hours of non use 1 While watching one program press the DOWN arrow on your remote A message displays confirming DoublePlay has started 2 Press the DOWN arrow again and tune to the second program 3 Now use the DOWN arrow to switch back and forth between the two programs 4 You can pause rewind fast forward slow mo or instant replay both NOTE ...

Page 61: ...you the option to tune to that channel If it can t find one an onscreen message will let you know the game is not available QUICKTUNE Use QuickTune to get to your 9 must see channels fast While watching live TV press the UP arrow on your remote control A display with spots for 9 channels will appear on screen To fill the spots press the GREEN button on your remote control The channel you are curre...

Page 62: ... the minute scores check your local weather see live feeds of popular vacation sights and much more without missing a second of what you re watching all at the press of a button To enjoy TV Apps your HD Receiver must be connected to the Internet See Appendix 4 How to Network your HD Receiver for instructions Press the Right Arrow button on your remote control to launch TV Apps Select the DIRECTV A...

Page 63: ...bout upgrade and eligibility requirements go to directv com wholehome To get a quick understanding of how recorded content is shared by your household skip to step 7 NOTE To access DIRECTV Whole Home DVR service functionality you need a DIRECTV HD DVR receiver models HR34 HR24 HR20 HR23 with DECA an additional Whole Home capable receiver models H25 H24 HR24 HR34 H21 with DECA H23 with DECA R22 wit...

Page 64: ... give each receiver a name We refer to this as Location We recommend using a name that you ll easily associate with the room or it s location such as Living Room The name must be 14 characters or less You must be at the receiver to assign its name After you ve assigned a Location Name you can change it as follows Press MENU select Settings Help then Settings Whole Home and then Name Location 4 Set...

Page 65: ...from deleting programs that were recorded by that HD DVR In our previous example if the DVR in the Den is set to allow deletion From this room only a person trying to delete a program recorded in the Den from the Master Bedroom or Kitchen would be prevented from doing so You can change sharing options at any time Press MENU select Settings Help then Settings Whole Home and then Share Playlist 5 Vi...

Page 66: ...ire series or Do Nothing to cancel your request NOTE Pressing the REC button twice to record a series or pressing it three times to cancel the request does not work on Non DVR receivers You can also schedule a recording from a program s Info screen To record a program you re currently watching or to record a highlighted program in the Guide press the INFO button and select either Record Once or Re...

Page 67: ...cordings then Playlist Highlight a show and press SELECT to play If you ve already watched part of the show in another room you can select Resume to pick up where you left off You can use any of the DVR control buttons such as PAUSE FFWD ADVANCE while watching your recorded show You can limit access to programs with Parental Controls See Parental Controls in Chapter 6 for details Your parental con...

Page 68: ...eivers as the hub of your Whole Home DVR experience your HMC HD DVR will allow you to stream recordings to three separate rooms rather than only one when using a DIRECTV HD DVR The DIRECTV HMC HD DVR can stream content and features to RVU remote viewing capable TVs and other devices giving you full HD DVR functionality in every room For example if your HMC HD DVR is connected to an HDTV in your Li...

Page 69: ...on your screen by choosing the channels you want to see the teams and sports you want to follow even the modules you want to include Create your own sports roster Browse games and get scores instantly across all sports You choose the teams and sports you want to follow Search for any television show up to 14 days in advance Watch movie trailers and get detailed show info See descriptions upcoming ...

Page 70: ...rare instances scheduled recordings may not be recognized Only available on certain DVR receivers Visit directv com apps for complete details iPad is a registered trademark of Apple Inc Use of the DIRECTV mobile apps are licensed under DIRECTV s current End User License Agreement Use of the DIRECTV mobile apps are also subject to DIRECTV s privacy policy and other legal policies including DIRECTV ...

Page 71: ...tions 74 Network Setup 76 Remote Control 77 Satellite 78 Whole Home 79 Reset 79 Parental Controls 80 Lock Now 81 Unlock Now 81 Ratings Limits 82 Adult Channels 83 Channel Blocks 83 Web Videos 83 Spending Limits 84 Viewing Hours 84 Favorite Channels 85 Help 86 CHAPTER 6 SETTINGS HELP ...

Page 72: ... Test screen Select Run System Test to initiate a test of the tuners receiver ID and phone line NOTE Running the System Test will interfere with live TV and any current recordings Select More System Info to review your basic system information such as receiver model receiver ID access card number software version etc as well as current receiver settings This information can be useful during troubl...

Page 73: ...he program guide or to go to the category filter first Language Select your preferred onscreen text language Scrolling Effects Turn scrolling effects on or off This affects the appearance of large text areas when they scroll Banner Time Set the channel banner time to determine how quickly the banner disappears after moving to a new channel Captioning Select Captioning to turn closed captioning on ...

Page 74: ...nd sound system Not all TV programs deliver Dolby Digital 5 1 audio Look for the Dolby Digital icon in the program description and Channel Banner HD Channels include 5 1 surround sound when available from the programmer Additional equipment is required and sold separately Dolby and the double D symbol are trademarks of Dolby Laboratories HDTV OPTIONS Select HDTV and then select either Video TV Rat...

Page 75: ... it in that same format If the next program changes to 1080i the receiver tells the TV to change to that format Native mode slows down the system s response time to channel changes since the receiver and TV must adjust the picture resolution at every channel change Because of this the default setting is OFF When Native Mode is OFF your receiver will display the program at the highest resolution se...

Page 76: ...t the Bar Color option to set the color of the bars displayed when you view programming in Letterbox or Pillar box modes TV Ratio Set the aspect ratio that matches your TV Options are Standard 4 3 or Widescreen 16 9 TV Resolutions Select the resolutions your TV can support so your receiver can pass the proper signal To find the resolutions your TV supports check the user s guide that came with you...

Page 77: ...ons to set your remote to control your TV or other A V equipment such as a DVD player or surround sound system For best results it is helpful to know the model number and brand of your equipment To clear current AV1 AV2 and TV settings select Program Remote and then Reset Remote IR RF Setup Certain remote control models feature RF radio frequency capability Refer to the model number printed on the...

Page 78: ... one remote to command a second DIRECTV Receiver Advanced Setups Use this option to set up your remote to control 3 or more receivers in one room SATELLITE This option is used by installers when your system is initially set up you should not have to use it However you can use this screen to view the satellite signal strength your receiver is getting or to repeat the satellite setup procedure The A...

Page 79: ...reset button behind the access card door on the front of the receiver This option does not affect your settings and scheduled recordings Reset Defaults erases all of your personal preference items such as parental controls favorites language and scheduled recordings and restores the receiver configuration to how it was set at the factory Reset Everything Completely erases everything from system me...

Page 80: ...hen selecting Parental then Parental Controls Parental Controls enable parents to place certain restrictions on just who s watching what and requires a passcode to view restricted programming Whether it s for mature content spending amounts or even the number of hours of TV watching allowed you re always able to keep limitations where you want them for the whole family The system default is unlock...

Page 81: ...r your passcode Making multiple entries aimed at guessing the passcode is discouraged by a time delay each invalid passcode entered lengthens the delay for subsequent entry by one second For more unlock options press MENU select Settings Help then select Parental Controls Various options for removing restrictions temporarily or permanently will appear Select one and enter your passcode You can als...

Page 82: ...ht and select the TV ratings limit you desire In addition to allowing or blocking shows by TV rating i e TV MA you can also set ratings limits for particular types of content such as Fantasy Violence FV Dialogue D Language L Sexual Content S and Violence V A description of each content type displays when highlighted Other Shows Highlight and select the box to toggle the setting between Allow No Ra...

Page 83: ...revent children from viewing pre selected channels Select Channel Blocks Scroll down the channel list and select those you wish to block You can also key in channel numbers or use Block All or Allow All to save time WEB VIDEOS Prevent children from viewing video from the Internet Select Web Videos then highlight and select the box to toggle between Block Web Videos and Allow Web Videos PARENTAL CO...

Page 84: ...r your preferred spending dollar limit using the numbers on your remote VIEWING HOURS Specify days and times when TV watching is allowed in your household Select Viewing Hours then select the start times and durations for viewing You can set hours based on school nights Monday Thursday and or weekend nights Friday Saturday and Sunday PARENTAL CONTROLS ...

Page 85: ...options will be displayed Select the one you want and follow the onscreen instructions to create and name your list Selecting a Favorites list makes it active and hides the display of all other channels in the guide From the program guide press the YELLOW button on your remote select Favorites and then select the list you want to make active The name of the currently selected Favorites list is dis...

Page 86: ...pic from the list for detailed information Tune to Channel 1 to access the interactive DIRECTV Customer Information Channel Watch videos on a variety of topics such as your remote control receiver features and troubleshooting To exit the Customer Information channel press CHAN UP DOWN press GUIDE or enter a channel number to tune to You can also find answers to all your questions on DIRECTV s Answ...

Page 87: ...SHOOTING FAQS Troubleshooting Tips 88 Reset Your Receiver 88 Reauthorize Your Receiver 88 System Software Updates 89 Onscreen Messages 89 Run the System Test 90 Frequently Asked Questions 91 CHAPTER 7 TROUBLESHOOTING FAQS ...

Page 88: ...roblems persist try unplugging the power cord of the DIRECTV DVR for 15 seconds then plug it in again REAUTHORIZE YOUR RECEIVER If your receiver displayed the message 722 Service Expired try reauthorizing your receiver On a computer go to directv com reauthorize and follow the onscreen instructions You will need to be logged into your account on directv com to complete this process Running the Sys...

Page 89: ...e receiver download and or reset is complete you can resume using as normal ONSCREEN MESSAGES There may be times when you see an onscreen message similar to the one on the right The top line of the message gives a brief description of what causes the onscreen message to display while the second line displays instructions to follow Most onscreen messages supply an error code in parentheses Go to di...

Page 90: ...ostics system test on your DVR 1 Turn on your TV and the DVR 2 Slide the mode switch to the DIRECTV position then press MENU 3 Select Settings Help 4 Select Settings then Info Test 5 If you have a High Definition DVR select Run System Test 6 If your system does not pass the System Test check any of these potential trouble areas cabling pointing the satellite dish phone connection and access card 7...

Page 91: ... the access panel door on the front of the DIRECTV Receiver and wait for program guide information to be acquired Q Why is my screen blue black gray or snowy Your TV displays a blue black gray or snowy screen Possible Causes Your TV and or your receiver are not powered on The DIRECTV Receiver and most TVs and VCRs let you toggle between different video sources Your TV may be on a different input s...

Page 92: ...too quickly 3 Set the TV to whichever input gives a picture If you see a snowy screen and are using a coax connection to connect to the TV make sure your TV is on channel 3 or 4 Press the TV VCR button on the VCR remote or on the VCR s front panel If problems persist turn off all equipment connected to your TV wait a few minutes then turn the DIRECTV Receiver back on Check your connections and cab...

Page 93: ... up when you press a valid key for that component If it doesn t make sure the MODE switch is in the correct position Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control See Chapter 6 Settings Help Settings Remote Control for instructions on how to program your remote to control other devices If the indicator lights on the remote control start flashing ...

Page 94: ...ed into a power strip outlet that has continuous power Some power strips have energy saving ports that only operate when a device is plug in and powered on To Check the Remote Press the power button on the front panel If the receiver turns on issue is with remote Make sure the remote control MODE switch is in the left most position DIRECTV Mode and press PWR power key or press POWER button on the ...

Page 95: ...d return to normal If there are no weather problems in your area reset your DIRECTV DVR using the red RESET button behind the door on the front of the receiver or by unplugging the receiver for 15 seconds and then plugging it back in You can also check all the cable connections between your DIRECTV DVR and the satellite dish for loose or broken connections If the problem is coming from the program...

Page 96: ...manual for assistance If the issue continues reset your DIRECTV Receiver Press the RESET button behind the access panel door on the front of the DIRECTV Receiver You can also press MENU press SELECT Settings Help then Settings Select the Reset item from the left menu and follow the onscreen instructions Q Why is there no audio with picture You can see a picture from your DIRECTV Receiver but there...

Page 97: ...ollow the onscreen instructions Check the HD output resolutions and deselect those not supported by your TV For 1080p programs some TVs do not support the 24 frame per second rate DIRECTV provides Also many TVs do not support 480i You may have to press the RES button on your receiver s front panel to set the resolution to one your TV supports Q What to do about partial programming loss channels mi...

Page 98: ...en make sure the proper dish type is selected To refresh your receiver information go to directv com reauthorize You will need to be logged into your account on directv com to begin this process Q Why does my DIRECTV Receiver turn off while playing Your receiver turns off unexpectedly Possible Causes Excessive heat may have caused the receiver to go into a standby state Electronic protection circu...

Page 99: ... to begin so the receiver is changing channels to record the show as requested Your TV s timer may have been activated Solution Check your To Do List to see if there are other scheduled recordings Press MENU select Recordings then Manage Recordings then To Do list Check your TV owner s manual to turn off the TV s timer Q Why is my screen blank There is no discernible video or image or the screen S...

Page 100: ... panel of the receiver The program may have been blocked by Parental Locks Q Why is Caller ID not working Caller ID information isn t showing on your TV screen when phone calls come in Possible Causes You don t subscribe to Caller ID service through your local phone company The Caller ID feature in your DIRECTV Receiver is turned off See Caller ID in Chapter 5 You are using a wireless phone jack w...

Page 101: ...ECORD on an episode in the Guide you cancel the entire series not just the highlighted episode Solution To see if the program was recorded then deleted press MENU select Recordings then Manage Recordings then in the left menu select History If the recording was cancelled due to a scheduling conflict you will need to record the program again and if necessary you will need to adjust the programming ...

Page 102: ...8 59 instead of 9 00 p m adjust your recording start and end times in the Recording Options See the Changing a Record Option section in Chapter 4 Someone else manually deleted the program The hard drive on your DVR is full The program may not have recorded Q I recorded a program and the recording got cut off just before the end so I missed the last bit of the program Why Your recording stopped bef...

Page 103: ... could watch it Your recording s were deleted before you had a chance to view them Possible Causes Someone else manually deleted the program The hard drive on your DVR is full The program may not have recorded The receiver may have deleted older recordings to make room for newer ones You exceeded the allotted purchase or viewing time on a Pay Per View movie or event Bad weather may have caused a l...

Page 104: ...e program Your DVR is getting full of duplicate recordings of the same program or old episodes of the chosen show Possible Causes Your series is set to record both First Run and Repeat episodes The programmer may not provide enough details in the program description for your receiver to determine whether the program is a repeat Solution When you set up a series make sure you select only the First ...

Page 105: ...ve the receiver set to HD resolutions such as 720p 1080i or 1080p Solutions Changethereceiverresolutionto480ior480pbypressingtheRESbuttononthefrontreceiverpaneluntil480ior480pisselected Uncheck all resolutions except 480i or 480p on the TV Resolutions menu Press MENU select Settings HDTV and then TV Resolutions Follow the onscreen instructions Turn Native Off Press MENU select Settings HDTV Video ...

Page 106: ...106 DIRECTV HD DVR RECEIVER USER GUIDE 106 ...

Page 107: ...ered 108 What is Excluded 109 Make Sure You Keep 109 Before Requesting Repair Service 109 To Get Warranty Service 110 To Get Out of Warranty Service 110 DIRECTV PROTECTION PLAN 111 FCC Customer Information 112 TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS 115 CHAPTER 8 WARRANTY AND OTHER INFORMATION ...

Page 108: ...nty coverage begins the day you acquire the product For ninety 90 days from the acquisition date at the option of DIRECTV the DIRECTV Plus DVR will be repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary if it becomes defective or inoperative This exchange is done without charge to you for parts and labor You will be responsible for the cost of s...

Page 109: ...warranty Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications A product used for commercial or institutional...

Page 110: ...A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U S A THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES GUARANTEES AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER T...

Page 111: ...ION PLAN by calling 1 800 DIRECTV The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV where authorized by law Certain limitations may apply Pricing terms and conditions of the DIRECTV PROTECTION PLAN are subject to change Full terms and conditions will be mailed to you prior to service billing and are available at di...

Page 112: ...ts are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this eq...

Page 113: ...and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN Ringer Equivalence Number is used to determine the number of devices that may connect to...

Page 114: ...at you disconnect the equipment until the problem is resolved DIRECTV 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your alarm company telephone...

Page 115: ...are subject to the GNU GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following the written request to DIRECTV Use of such Software is also subject to the terms of any applicable agreement between you and each such provider DIRECTV reserves the right to modify supplement update and otherwise alter the Software via software downlo...

Page 116: ... DIRECTV OR ITS LICENSORS WITH RESPECT TO THE SOFTWARE INCLUDING BUT NOT LIMITED TO ANY WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE TITLE OR NON INFRINGEMENT OF THIRD PARTY RIGHTS IN NO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT INDIRE...

Page 117: ...and associated utilities it uses together with its modifications if any available to the public in source code form You are free to use modify and distribute the software and any modifications as long as you comply with the terms of the GPL referred to above and other open source software licenses The license terms applicable to the GPL may be found in the DIRECTV website located at www directv co...

Page 118: ...ender the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know ...

Page 119: ... the notices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work b...

Page 120: ...e terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium...

Page 121: ...nt or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligati...

Page 122: ...ncorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software ...

Page 123: ...hout even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 51 Franklin Street Fifth Floor Boston MA 02110 1301 USA Also add information on how to contact you by electronic and paper ...

Page 124: ...il 1989 Ty Coon President of Vice This General Public License does not permit incorporating your program into proprietary programs If your program is a subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Lesser General Public License instead of this License TERMS AND CONDITIONS FOR USE OF SOFTWARE...

Page 125: ...ections for Auxiliary Equipment 128 Appendix 3 Receiver Front and Back Panels 131 Appendix 4 How to Network Your HD Receiver 135 Professionally Installed DIRECTV CINEMA Connection Kit 136 Self Installed DIRECTV CINEMA Connection Kit Wireless 137 Wired 137 Wireless 139 Appendix 5 About High Definition 142 Screen Format Resolution 142 Supported Resolutions 144 Wide Screen vs Standard Formats 145 APP...

Page 126: ...that says Acquiring Satellite Info as the receiver gathers information from the satellite for the onscreen program guide Next you ll be given the opportunity to program your remote to control other equipment such as your TV and or DVD player Just follow the screen instructions and you ll be ready to watch in no time ACTIVATE YOUR DIRECTV SERVICE Once all the setup processes are complete all that s...

Page 127: ...ll not allow you to purchase PPV programs and some features of our interactive channels will be limited If your receiver is connected to the Internet either directly or via a DIRECTV Home Network connection you do not need to be connected to a phone line See Your Internet Connection below Do not connect your receiver to a digital PBX phone system doing so may permanently damage your equipment and ...

Page 128: ...r of the plug to the same color of the jack To obtain the best picture quality make sure the receiver is connected directly to the TV Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing or recording with certain consumer electronics equipment attached to the receiver Please contact the manufacturer of such equipment...

Page 129: ...iary equipment it is impossible to fully describe all of the possible connections between them and your receiver Refer to the manuals for that equipment to see the connection options specific to each make and model The following images show examples of how your receiver may be connected using the supported video and audio connections for the TV the surround sound and the DVD player burner or VCR S...

Page 130: ...TV with S Video Connector Here is an example of a TV that has an S Video connector as the best video input and RCA audio connectors as the best audio input and a surround sound system with a digital audio optical connector as the best audio input Not all receivers have an S Video connector This example also shows using a DVD burner with component video connectors and RCA audio connectors Example T...

Page 131: ...rform the same functions as similarly named buttons on the remote control You can use the front panel buttons at any time but they are especially useful if you misplace your remote control or the batteries die Your equipment may not look exactly like the model illustrated 1 2 3 5 6 7 8 9 10 4 APPENDICES ...

Page 132: ...s button lights orange when a recording is in progress 7 SELECT Selects the item highlighted 8 RES RESOLUTION The RES key switches the output resolution of the DIRECTV Receiver Each time you press the key it cycles to the next available resolution 480i 480p 720p 1080i and 1080p supported on some models Note The RESOLUTION button on the front panel only changes the resolution It does not change the...

Page 133: ...ples Your equipment may not look exactly like the model illustrated HOME MEDIA CENTER HD DVR DIRECTV Plus HD DVR 1 3 5 6 8 9 10 11 12 13 14 4 1 2 3 6 7 8 9 10 11 12 13 5 4 APPENDIX 3 RECEIVER FRONT AND BACK PANELS APPENDICES ...

Page 134: ...digital audio connection for sound 7 DIGITAL AUDIO OUT OPTICAL Use this digital audio connection for sound 8 HDMI Use this combination digital video and audio connector for the best picture quality 9 ETHERNET Please refer to Appendix 4 for information on networking options on your HD DVR before connecting anything to the Ethernet port 10 USB For future use USB 2 0 Host FRONT REAR EACH 5V 500mA 11 ...

Page 135: ...cted If you have Whole Home DVR service Professionally Installed DIRECTV CINEMA Connection Kit Schedule a professional installation appointment at directv com getconnected Wireless Self Installed DIRECTV Cinema Connection Kit If you already connect to the Internet via WiFi you can order this wireless kit at directv com and connect yourself If you do not have Whole Home DVR service Wired The fastes...

Page 136: ...dels HR20 23 R22 you must use either a professionally installed DIRECTV CINEMA Connection Kit or the DIRECTV CINEMA Connection Kit Wireless to connect to the Internet Your professionally installed DIRECTV CINEMA Connection Kit will include a Broadband DECA similar to one shown of the models here The DIRECTV CINEMA Connection Kit connects to a coaxial cable and an Ethernet cable connected to your h...

Page 137: ... Home DVR service WIRED Step 1 Connect your DIRECTV HD Receiver to your router Connect one end of your Ethernet cable to the Ethernet port on the back of your router Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD DVR Ethernet cable connects to an unused port on the router Ethernet cable plugs into receiver Direct Connection Router DVR Receiver Ether...

Page 138: ...n if you have connected previously Select Continue after successfully connecting to DIRECTV via the Internet See figure A Select Done to complete the setup process See figure B If your DIRECTV HD DVR does not immediately recognize the network connection you will get the option to choose the connection method Choose Wired See Figure C Follow the onscreen instructions Figure A Figure B Figure C APPE...

Page 139: ... to network your DIRECTV HD DVR Step 1 Connect your DIRECTV HD Receiver to the wireless adapter Connect one end of the Ethernet cable to the Ethernet port on the back of the wireless adapter Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD DVR If using the DIRECTV Cinema Connection Kit Wireless follow connection instructions found in the user s manual...

Page 140: ... two devices Select Set Up Now Highlight your wireless network and press SELECT to display a blue dot next to your network Then select Continue Follow the onscreen instructions to complete the set up process of the wireless adapter NOTE If you are having difficulty connecting to the Internet or need more information visit www directv com getconnected APPENDIX 4 HOW TO NETWORK YOUR HD RECEIVER ...

Page 141: ...reviously Select Continue after successfully connecting to DIRECTV via the Internet See figure A Select Done to complete the setup process See figure B If your DIRECTV HD DVR does not immediately recognize the network connection you will get the option to choose the connection method Choose Wireless See Figure C Follow the onscreen instructions Figure A Figure B Figure C APPENDIX 4 HOW TO NETWORK ...

Page 142: ...n format There are two keys that can be used to make changes the FORMAT key on the remote control and the RES Resolution key on the front panel of the DIRECTV HD Receiver To change your Screen Format TV Ratio or TV Resolution settings press MENU select Settings Help then Settings and then HDTV FORMAT Key on Remote Control Press the FORMAT key on your remote to cycle the resolutions settings suppor...

Page 143: ...t your TV doesn t support To correct this you ll need to change your resolution setting Press MENU select Settings Help Settings HDTV and then select TV Resolutions Mark or unmark the TV Resolutions to display the resolutions supported by your television Resolution RES Key on Receiver Front Panel This key is used to cycle through all available resolutions on your DIRECTV HD DVR It does not through...

Page 144: ... each type of connection Output Connection Available Resolutions HDMI 1080i 1080p 720p 480i 480p Component Video YPbPr 1080i 720p 480i 480p S Video 480i Video RCA Type Yellow 480i NOTE 720p 1080i and 1080p are HD formats 480i and 480p are not S Video and RCA outputs display all resolutions as 480i APPENDIX 5 ABOUT HIGH DEFINITION ...

Page 145: ...lor press MENU select Settings Help Settings HDTV and then Video Select the desired bar color See your TV s owner s manual for information on the best color for your set Stretch In the Stretch setting instead of adding bars to the top and bottom the 16 9 program image is stretched vertically until it s tall enough to fill the screen Your entire screen will be full but the program images are stretc...

Page 146: ...lor press MENU select Settings Help Settings HDTV and then Video Select the desired bar color option See your TV s owner s manual for information on the best color for your set Stretch In this setting instead of adding bars to the sides the 4 3 program image is stretched horizontally until it s wide enough to fill the screen Your entire screen will be full but the images are a little stretched to ...

Page 147: ...147 147 APPENDICES ...

Page 148: ...9 Deleting 41 46 65 Destination Buttons 11 Digital Audio 74 128 129 130 134 DIRECTV Active Channel 54 55 DIRECTV CINEMA 51 104 135 136 137 139 DIRECTV DoublePlay 60 DIRECTV iPad App 69 DIRECTV Mode 10 75 90 93 94 128 DIRECTV Protection Plan 111 DIRECTV Whole Home DVR Service 63 67 79 135 136 137 Disc Space Bar 44 Display 72 73 Dolby Digital 74 Download 18 31 34 46 89 115 inside back cover DVD burn...

Page 149: ...21 26 54 89 Mini guide 20 Mobile Phone 51 Mode Switch 10 77 90 92 93 94 126 back cover Model Number 8 77 108 112 132 Movies 20 30 35 Movie Ratings 82 Music Photos 26 56 57 127 Mute 96 97 back cover My Playlist 42 45 change order 43 filter 44 keep 45 managing 44 45 mark delete 45 open close all 44 options 43 sort 43 N Navigation Buttons 11 Network 56 62 63 76 135 140 New Movie Releases See Just Add...

Page 150: ...us Channels 22 back cover Product Information 8 Program Guide see Guide Program Info 16 Progress Bar 13 Purchases 48 84 89 Q Queue 32 33 34 35 46 47 QuickTune 61 R Ratings 82 RCA connectors 130 134 Rear Panel 133 134 Recent Searches 27 Recordings 38 51 a single show 38 a series 40 conflict 47 49 66 101 103 defaults 48 from Live TV 38 40 from the guide 38 40 managing 44 manually 48 options 40 playl...

Page 151: ... Problems 95 96 97 TV Ratings 82 TV Ratio 74 76 142 U Unsubscribed Channels 17 Unlock Parental Controls 81 V VCR 127 130 134 Video 23 72 75 76 96 128 130 W Warranty 108 110 Watching and Deleting Recorded Shows 41 Web Videos 83 What s On Now 30 Whole Home DVR Service 63 67 Wired Connection 135 137 138 Wireless Connection 135 137 139 141 Y YouTube Search 28 INDEX INDEX ...

Page 152: ...ection technology that is protected by U S patents and other intellectual property rights of Rovi Corporation Reverse engineering and disassembly are prohibited Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing in high definition and or recording with certain consumer electronics equipment attached to the receiver...

Page 153: ...153 ...

Page 154: ... showing Indicates showing that was set by the user was canceled by the scheduler due to an unexpected conflict Shows Autorecord has been set for matching programs in a Search Indicates a recorded or live stored video is fast forwarding at normal speed Indicated a recorded or live stored video is rewinding at normal speed Indicates current video is paused This key plays current video when paused i...

Page 155: ...tal controls On screen color hint indicating a special function activated by pressing the related color button on the remote control Indicates the scheduled PPV is set to purchase Program is currently downloading Indicates the program is will be broadcast in High Definition format Indicates program is ready to watch Indicates a Program is in the Queue All episodes of an ongoing programs are in the...

Page 156: ...e up and down PREV Tunes to previous channel viewed ENTER Activates channel number entries quickly Keys in orange text can be programmed to function with your VCR DVD player or other stand alone equipment These descriptions apply to DIRECTV HD DVRs Other equipment may behave differently TV INPUT Changes the source the piece of equipment whose signal is displayed on your TV FORMAT Cycles through sc...

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