DirecTV H21, User Manual

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6) If your system does not pass the system test, check any of these potential trouble areas: cabling, pointing the
satellite dish, phone connection and access card.
7) If you continue to have problems, call DIRECTV Customer Service at 1-800-DIRECTV.
You should run a system test several times before concluding that there is a problem. Occasional fl uctuations in the
phone line or satellite signal can give temporary false readings.
Factory Defaults
To reset all the remote control and clear all but DIRECTV mode, follow these steps:
1) Point the remote away from your DIRECTV HD Receiver and components. Press and hold MUTE and
SELECT until the light above the slide switch on the remote fl ashes twice (about 5 seconds).
2) Enter 9-8-1. Th e light on the remote will fl ash twice, indicating you have cleared AV1, AV2 and TV modes.
If you get
a bunch
of new
equipment
(lucky you!),
you may find
it useful to
reset your
remote
before you
re-program
it.
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