DirecTV Genie User Manual Download Page 111

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111

SYSTEM SOFTWARE UPDATES

DIRECTV sends system automatic software updates to your

Receiver to improve performance and upgrade features and

functions. The Receiver will give you the option to download

software “now” or “later.” Software downloads take just a few

minutes and should be allowed to proceed when possible. When

a download is in progress, your system will temporarily become

unavailable. After the download, the Receiver may reset itself,

after which, you can resume using your DIRECTV system.

ONSCREEN MESSAGES

You may see an onscreen message similar to the one on the

right occasionally. The top line of the message provides a brief

description of the message purpose, while the second line

displays instructions to follow. Most onscreen messages contain

an error code in parentheses. Go to directv.com/troubleshooting

and select the corresponding onscreen error message for

solutions.
The sample message at the right displays when you try to view

to view a channel that is not in your programming package. In

this case, you must, call Customer Service at 1.800.531.5000 and

mention the error code number when prompted.

CHAPTER

TROUBLESHOOTING

FAQS

Summary of Contents for Genie

Page 1: ...USER GUIDE DIRECTV GENIE EARLIER HD DVR RECEIVERS P O Box 1079 El Segundo CA 90245 ...

Page 2: ...rgy and helping our environment However ENERGY STAR labeled HD DVR set top boxes qualify for ENERGY STAR only when configured with the DIRECTV Whole Home DVR service All other ENERGY STAR labeled set top boxes when used in conjunction with a DIRECTV subscription meet ENERGY STAR criteria without requiring the consumer to take any additional steps ...

Page 3: ...RECTV Receivers and other equipment please visit www directv com manuals or go to www directv com and search for keyword manuals You can also visit www directv com to manage your account and find information about DIRECTV service programming packages special promotions and much more Getting Connected If a professional installed your DIRECTV HD DVR and any Clients you are ready to start watching TV...

Page 4: ...BROWSE Movies On Demand and Pay Per View 34 Sports 40 TV Shows and Genie Recommends 41 Search Features 43 CHAPTER 4 RECORDINGS Recording a Single Show 48 Recording a Series 50 Watching and Deleting Your Recorded Shows 52 Playlist 53 Manage Recordings 57 Recording from Your Computer Phone or Tablet 61 CHAPTER 5 EXTRAS SPECIAL FEATURES Extras 64 Special Features 70 DIRECTV Whole Home DVR Service 74 ...

Page 5: ...WARRANTY AND OTHER INFO Limited 90 Day Warranty 130 DIRECTV PROTECTION PLAN 133 FCC Customer Information 134 TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS 137 APPENDICES Appendix 1 Setup and Activation 148 Appendix 2 Connections to TV Equipment 149 Appendix 3 Receiver Front and Back Panels 159 Appendix 4 Get Connected 163 Appendix 5 About High Definition 169 Index 174 Icon Reference 178 ...

Page 6: ...tlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit the apparatus 11 Use only attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a...

Page 7: ...V Receiver on a carpet or other padded surface Always unplug your DIRECTV Receiver before moving it Always unplug the DIRECTV Receiver TV and other equipment before you connect or disconnect any cables The only way to disconnect the DIRECTV Receiver from the power supply is to remove the power cord The DIRECTV Receiver unit must therefore be installed next to the power point which must be easily a...

Page 8: ... for proof of acquisition Attach it here and record the serial and model numbers in case you need them These numbers are typically located behind the card door on the front panel of your Receiver Model No Serial No Acquisition Date Dealer Address Phone Access Card Receiver ID PRODUCT INFORMATION ...

Page 9: ...ontrol 10 DIRECTV Genie Remote Control RC71 Above 10 DIRECTV Universal Remote Control RC65 Earlier 12 Power Button Mode Switch 12 Basic Button Controls on DIRECTV Remotes 13 Screen Hint Buttons 13 DVR Control Buttons 14 Checking Remote Control Status 16 The Progress Bar 17 Live Buffer 18 ...

Page 10: ... speed Extended battery life up to a year Reduced interference No more line of sight operation which required that you point the Remote directly at the Receiver or client It even works through cabinet doors During the programming process the Genie Remote becomes paired with the DIRECTV Receiver you want it to work with However you can easily pair it with a different DIRECTV Receiver Genie Mini or ...

Page 11: ...ings Help screen 5 Select Remote Control from the left menu 6 Select IR RF Setup 7 Use the arrow keys to select IR or RF depending on which Receiver you wish to pair the remote with then arrow to select Continue 8 Follow the onscreen instructions For instructions on how to program your remote to an DIRECTV Ready Television please visit directv com rvu If you have set your Genie Remote to RF mode a...

Page 12: ... SWITCH Use the POWER PWR button and Mode Switch to turn a single component on or off a DVD player or surround sound system etc Move the Mode Switch to the position that matches the component you want to control and use the POWER button to turn it off or on The Mode switch must always be in the far left position to control your DIRECTV Receiver If the Mode Switch is in a position that has not been...

Page 13: ...your current programming ARROW Keys SELECT Navigate through any menu screen or dialog box BACK Left ARROW Key Returns you to your previous location SCREEN HINT BUTTONS Both Remotes feature special buttons that offer shortcuts within the DIRECTV interface These buttons coincide with graphical screen hint icons that display at the bottom left of your screen The buttons include the DASH ENTER and RED...

Page 14: ...f screen FFWD JUMP TO TICKMARK REPLAY JUMP TO BEGINNING OF PROGRAM Fast forwards recorded or live stored video Press up to 4 times to fast forward at increasing speeds Press ADVANCE while fast forwarding to go to the next 15 or 30 minute tickmark Press PLAY to return to normal play Jumps the program you re watching backwards 6 seconds and plays from that point Hold down REPLAY to jump to program b...

Page 15: ...R REMOTE CONTROL NOTE For Universal Remote Only The DVR buttons can also be used along with the Mode Switch to control a DVD player or other auxiliary equipment The STOP button is on Universal Remote only YOUR REMOTE CONTROL ...

Page 16: ...eys scroll down the list of information to Remote Control to view related information If more than one Genie remote is paired with the Genie HR44 or other Receiver it will display in the listing Other Paired Remotes NOTE Each time you press a button the green light at the top of Remote flashes If it flashes several times with a single press the batteries size AA need to be replaced NOTE For more i...

Page 17: ...s the progress bar is green and the time shown is the time of day The current time shows where you are in the program you are viewing The left end of the green bar shows how far back in time you can go The right end of the green bar shows how far ahead you can go If you press the RECORD button during a live show the progress bar turns orange and the orange record icon appears next to the title of ...

Page 18: ...seconds If you start watching a program late even if it is not set to record you can back up to the beginning up to 90 minutes using REW as long as you haven t changed channels since the program started Simply press PLAY during a show to display the progress bar and see how far back in time you can go NOTE You cannot fast forward during live TV until you pause or rewind a program Progress Bar LIVE...

Page 19: ...d Channels 21 3D Channels 22 Interactive Channels 22 Filtering the Guide 23 Guide Options 24 Mini Guide 25 Channel Banner TV Options 26 Messages 26 Info 26 Last 4 27 Favorite Channels 27 Closed Captioning 27 Audio Video Options 28 Parental Controls 28 Picture In Picture 29 Menu 30 My DIRECTV 30 Search Browse 30 Recordings 30 Extras 31 Settings Help 31 ...

Page 20: ... INFO on any program to see its associated info screen which screen displays the program s description and provides other information and functionality Watch or record the program view a list of other showings or episodes and more Rotten Tomatoes This popular film TV Critic ratings system uses fresh or rotten tomato icons to represent critic scores Flixster This audience ratings service uses uprig...

Page 21: ...cal channels can be found in the Guide from channel numbers 2 through 69 HD AND SD CHANNELS DIRECTV has a tremendous offering of HD channels and they are spread throughout the Guide They are identified by an HD look for HD after the program title in the Guide If you want to see only the HD version of a channel in the Guide go to Chapter 6 Settings Display Preferences for instructions on how to mak...

Page 22: ... To access the ACTIVE Channel press MENU select Extras then arrow over to the Active icon The channel is ready to interact when the yellow highlight box appears To exit an interactive channel press GUIDE and select another channel or just directly input the numbers of the destination channel on your Remote while still on the ACTIVE Channel Other interactive channels such as Sports Mix let customer...

Page 23: ...it and press SELECT FILTERING THE GUIDE There may be times when you want to temporarily minimize the channels shown in the Guide filtering them by program type For example you may want to see just sports or news Press GUIDE twice to display the Guide Filter Highlight your desired category and press SELECT The Guide will display only channels in your desired category which is labeled at the bottom ...

Page 24: ...V some of which may not be in your programming package Change favorites list allows you to toggle the channels displayed in your Guide among the following All Channels Channels I Get channels you subscribe to or a custom list of channels you have defined The Edit Settings option allows you to modify the channels in your custom list See Chapter 6 Settings Help Favorite Channels for details Pay Per ...

Page 25: ...press ENTER to display a one line mini Program Guide Use it for the channel you re currently watching or type in a new channel number to see what s airing next there Look for the channel or time you want using the Up Down Left Right arrows Press SELECT on the new show to go to that channel Mini Guide PROGRAM GUIDE ...

Page 26: ...er while watching a program The Channel Banner also provides easy access to Messages the last four channels you watched Favorite Channels Closed Captioning Audio and Video options and Parental Controls Use the ARROW keys to highlight an option then press SELECT MESSAGES Select Messages to see your messages DIRECTV sends messages to you for important news items or special promotions When you have n...

Page 27: ... Get Custom 1 and Custom 2 Channels I Get displays only the channels you subscribe to Custom 1 and 2 are self created lists of your favorite channels If one of your self created lists is active select the Add or Remove option to add or remove the current channel from that list CLOSED CAPTIONING Select the CC option then select either DIRECTV Subtitles or Closed Captioning Both options display the ...

Page 28: ... current settings are shown in gray text See Appendix 5 About High Definition for more information about screen resolution and format You may also select a language from the options listed Not all programs have alternate languages PARENTAL CONTROLS Select Parental to quickly lock or unlock your Receiver You can also customize your Parental Controls settings by selecting Parental Controls For more ...

Page 29: ...maller window on your screen The larger video is the active program and can be controlled by your remote To switch between programs press the DOWN ARROW To change the position of the smaller window press INFO on your remote Select PIP and choose a position from the options provided NOTE The Picture in Picture feature is only available on the TV connected directly to a Genie HD DVR models HR34 HR44...

Page 30: ...ested in then press SELECT for program information If you have a DIRECTV Genie HD DVR HR34 HR44 and above and have the Genie Recommends feature enabled you can also access the your Genie Recommends programming from the My DIRECTV screen For more information please see Chapter 3 Genie Recommends SEARCH BROWSE The Search Browse screen lets you access Smart Search Movies On Demand TV Shows and Adults...

Page 31: ...an Internet connected receiver YouTube Depending on your setup it may also include the Caller ID feature For additional information see Chapter 5 Extras Special Features SETTINGS HELP The Settings Help screen contains Settings Parental Controls Favorite Channels and Help For detailed information on each of these topics see Chapter 6 Settings Help MENU ...

Page 32: ...32 DIRECTV HD DVR RECEIVER USER GUIDE ...

Page 33: ...ovies 34 On Demand 35 Recording From Movies or On Demand 36 Pay Per View Events 39 Sports 40 TV Shows and Genie Recommends 41 TV Shows 41 Genie Recommends Feature 41 Search Features 43 Smart Search 43 YouTube Search 44 DIRECTV Voice Search 45 CHAPTER 3 SEARCH BROWSE ...

Page 34: ... Movies The latest movies are also available in the Program Guide starting at channel 125 A few of the categories include Just Added New titles available every week What s On Now Movies that you can either watch instantly or that will start in the next 30 minutes In Theaters Movies coming soon Read a description of the movie and schedule it to record as soon as it s available Select a category and...

Page 35: ...HD DVR is connected to the Internet DIRECTV On Demand lets you enjoy hundreds of additional box office hits available for purchase as well as thousands of movies and TV shows that can be downloaded to your Receiver at no extra charge Browse the listings by category such as Movies Kids Family TV Series etc On Demand titles will download to your DIRECTV Receiver over the Internet NOTE In order to do...

Page 36: ... DVR is not connected to the Internet you can still record from Movies When your Receiver is NOT connected to the Internet To record a program highlight a title and press the orange REC Record button on your remote For Pay Per View and On Demand programs an orange Q next to the title indicates it s been scheduled Regular broadcast programs an orange R icon You can also record by highlighting the t...

Page 37: ...e PLAY button If it s a premium title a confirmation message with the price of the movie will display prompting you for confirmation to play the movie To delete a movie from your Playlist highlight the title and press the RED button on your remote To keep a movie highlight the title and press ENTER on your remote This ensures the movie will not be deleted by the Receiver as your disk drive fills u...

Page 38: ...emote to display the Playlist Programs are downloaded in the order they were scheduled If a movie is currently downloading it appears at the top of your Playlist with a progress bar displaying the complete You can start watching the movie while it s downloading after the download progress bar turns green Movies scheduled but waiting to record download are labeled Pending Download To watch a movie ...

Page 39: ...ist Watch or delete one of these movies to receive more You can also change the default limit by pressing MENU on your remote and selecting Recordings then Manage Recordings Queue then Preferences PAY PER VIEW EVENTS Special events like UFC Boxing WWE and more are listed in the Program Guide starting around channel 117 Actual channel number may vary depending on current offerings Ordering PPV even...

Page 40: ...l as an entire series and multi day tournaments Season Record lets you set recordings for your favorite teams and events automatically year after year across all channels in your package and sports subscriptions Browse by your preferred criteria by sport date or time Also filter by the channels included in your program package Dovetails with DIRECTV s ScoreGuide TV App sharing the info from your M...

Page 41: ...lect Search Browse then select TV Shows GENIE RECOMMENDS FEATURE Accessible via TV Shows in the Search Browse screen the Genie Recommends feature enhances your viewing experience by giving you full control over how what and when you watch Suggests TV programs and makes sample shows available for you to watch now based on your tastes and what s popular Lets you easily convert any show to series rec...

Page 42: ...ure are only available on the Genie HD DVR model HR34 HR44 and above and Genie Minis model C31 C41 C41W and above NOTE The DIRECTV start from the beginning feature can only be used if the tuner was pre set to your show s channel or someone else in a Genie networked household was watching the show from the start ...

Page 43: ...esults will appear as soon as you start typing Select a result for more information and recording options Far in Advance The DIRECTV Far in Advance tool lets you search for upcoming TV series scheduled to air more than 14 days into the future Type your program name into the Smart Search keypad and choose from the results list You can view episode information for select shows up to a year in advanc...

Page 44: ... your previous searches by selecting Recent Searches at the bottom of the onscreen keypad YOUTUBE SEARCH If your HD DVR is connected to the Internet you can search for and watch YouTube content on your TV For connected DVRs 1 Press MENU and select Search Browse then Smart Search 2 Enter your search term 3 Select the YouTube labeled item that displays at the bottom of the results list 4 A list of Y...

Page 45: ...mart phone and use the app s voice activated search feature to browse the Guide on your TV You simply tell it what you re looking for To learn more please see the DIRECTV Mobile Apps section in Chapter 5 Extras Special Features SEARCH FEATURES CHAPTER 3 SEARCH BROWSE ...

Page 46: ...46 DIRECTV HD DVR RECEIVER USER GUIDE ...

Page 47: ... Changing a Record Option 50 Stopping an In Progress Recording 51 Watching and Deleting Your Recorded Shows 52 Playlist 53 Playlist Options 54 Managing My Playlist 55 To Do List 57 Manage Recordings 57 Series Manager 58 Queue 58 History 59 Purchases 59 Manual Recordings 59 Record Defaults 59 Recording from Your Computer Phone or Tablet 61 From a Computer 61 From a Phone or Tablet 62 CHAPTER 4 RECO...

Page 48: ...ave a Genie HD DVR HR34 HR44 above you can record up to five shows simultaneously Otherwise you can record two shows at the same time on previous model DIRECTV DVR You can record two shows at the same time with your DIRECTV DVR if you have made the proper connections to your satellite dish CHANGING A RECORD OPTION Some live events and even a few TV shows run past their allotted time slot Although ...

Page 49: ...or To Do list Press INFO to display the Info screen To change a recording option for that one show select Episode Options and choose whichever option or options you want to change If you want to change a recording option for every show in the series select Series Options and then choose the options you want to change STOPPING AN IN PROGRESS RECORDING If you press the RECORD button a second time on...

Page 50: ...odes of it If recording a sports program from the Guide you can also choose the Season Record option that will appear if available for the game event or other serialized or repeated sports related content you want to record Please see SPORTS in Chapter 3 for more information on Season Record CHANGING A RECORD OPTION If you are currently watching a series show and need to extend the recording time ...

Page 51: ...ESS RECORDING If you press the RECORD button a third time on a series an onscreen message will appear giving you the choice to Keep Recording Change Recording Options or Stop Recording RECORDING A SERIES CHAPTER 4 RECORDINGS ...

Page 52: ...ready watched part of the show to start the show You can use any of the DVR control buttons PAUSE FFWD REW etc while watching your recorded show from select channels If you press STOP the show will stop and an information screen with various options will appear The last channel viewed in live TV will appear in the upper left corner of the screen To return to full screen live TV press EXIT or selec...

Page 53: ...l the icons Highlighting a program title in the Playlist displays the program description If you press SELECT or INFO on a program an Info screen is displayed for the program that offers several actions including Play Keep Delete and others Series programs are identified in the list with a folder icon For example if you record a weekly comedy series the title for that series is shown with a folder...

Page 54: ...Sports News Kids etc to filter the playlist as desired This option will help you find what you want faster once you start to record a lot of programs This is just a temporary filter for your list so just press the left arrow or BACK to see your full Playlist again Change Order of Playlist Select Change order of Playlist to rearrange the order of your recorded shows You can sort by date with the ne...

Page 55: ...LIST Your DVR has a lot of recording space but it is possible to fill up the hard drive if you record regularly A quick way to check how much space you have available is the Disk Space Bar Disk Space Bar The Disk Space bar is at the bottom of your Playlist It shows the approximate amount of space available on your disk at any given time The Disk Space bar shows programs you have designated Keep Un...

Page 56: ...dings will not be possible Another way to manage your Playlist is to delete recordings you no longer want Delete Highlight a single show or a series indicated by a folder icon and press the RED button to delete it If you delete a folder all episodes of that series will be deleted Don t worry about pressing the RED button accidentally You will always see a confirmation message before you delete any...

Page 57: ... keyword search The list is ordered by time with the next recordings at the top and the most distant future recordings at the bottom You can use this screen to ensure your recordings are properly scheduled or to delete future scheduled recordings you no longer want to record NOTE DIRECTV On Demand programs that are scheduled to download via the Internet are shown in the Playlist not the To Do List...

Page 58: ... highlight to the right then using the arrow keys to promote or demote the series There are a couple of key short cuts on this screen as well Use the RED button to delete an entire series Press 1 on the numeric keypad of your remote on the numeric keypad of your remote to move a highlighted show to the top of the list in one press You can also adjust the recording options used for a particular ser...

Page 59: ...ount you must view it locally MANUAL RECORDINGS To set up a recording based on channel time and date select Manual Record and enter all of your preferred options including whether you want this to be a one time or recurring recording i e every Tuesday channel day and date start time and duration You can schedule a manual recording up to 14 days in advance RECORD DEFAULTS The Record Defaults screen...

Page 60: ...ll of your recordings are labeled that way and the disk fills up no new recordings will occur until you manually delete some of your Keep Until I Delete recordings The Start and Stop options let you adjust the times of your recordings to ensure you don t miss anything Keep in mind that starting early and ending late on all of your recordings may create more recording conflicts than if you started ...

Page 61: ...nline version of the Program Guide Select a show and click Record If you have more than one DVR in your home choose the DVR you want to record to and then click Record to Receiver NOTE If you have a mix of HD and SD DVRs in your home make sure not to pick an HD movie for your SD DVR It will not record NOTE Remote connections may vary In rare instances scheduled recording s may not be recognized On...

Page 62: ...antly including description length and rating Record a single episode or an entire series Set start and end time extensions to your record requests Order DIRECTV CINEMA right on your tablet or phone and record to any DIRECTV DVR in your home Go online to directv com mobileapps for downloads and instructions You can also learn all about DIRECTV Everywhere the mobile app that brings the DIRECTV view...

Page 63: ...wroom 68 Pandora 68 YouTube 69 Special Features 70 DIRECTV DoublePlay 70 GameSearch 71 QuickTune 71 TV Apps 72 DIRECTV Whole Home DVR Service 74 Get Your Network Set Up 74 Genie HD DVR Mini 79 DIRECTV Mobile Apps 80 Key Benefits Features 80 Sports on the Go 81 DIRECTV Voice Search 82 CHAPTER 5 EXTRAS SPECIAL FEATURES ...

Page 64: ...ccess the DIRECTV Active channel or simply press the ACTIVE key on your remote The DIRECTV Active Channel provides a variety of interactive services including daily and extended weather forecasts daily horoscopes lottery results and a quick list of the most popular shows on DIRECTV at any given time For local weather on demand press ACTIVE and select the Weather option You ll be required to enter ...

Page 65: ...at least one personal computer running a media server e g TVersity Windows Media Player Intel Viiv in your network for this service to work For help on setting up Music Photos visit directv com mediashare Once your DVR is properly connected to the media server on your home network press MENU and select Extras then Music Photos The DIRECTV Media Share screen will display Select Music to access musi...

Page 66: ...kip through your music and photos Press ENTER on your remote to toggle among music photos and video control modes Pressing the STOP button while in music control mode stops the music from playing and the audio from the current channel is then heard Pressing the STOP button while in photo control mode stops the display of photos and displays the video from the current channel EXTRAS ...

Page 67: ...ll toggle the option to now read Turn off Notices Note In some areas you must press MENU then select Extras then select Caller ID then Turn on Notices or Turn off Notices NOTE You must subscribe to caller ID service through your phone company and your DIRECTV Receiver must be connected to the phone line You can review your 25 most recent calls in the call log at any time To see your call log press...

Page 68: ...ceiver must be connected to the Internet and you must have a Pandora account set up online To access Pandora press MENU on your remote Select Extras then Pandora You can listen to various stations and create edit and personalize stations To listen to Pandora while watching a program While listening to Pandora press EXIT on your remote and select Yes Play Pandora to display video onscreen Your remo...

Page 69: ...eady connected follow these simple steps 1 Press MENU on your remote and select Extras then select YouTube 2 Enter your search term using the onscreen keypad or use the numbers on your remote to triple tap the words 3 A list of YouTube videos matching your search term will display Play a video from this screen by highlighting a title and pressing SELECT Otherwise highlight the title and press INFO...

Page 70: ... original channel is cleared DoublePlay expires after two hours of non use 1 While watching one program press the DOWN arrow on your remote A message displays confirming DoublePlay has started 2 Press the DOWN arrow again and tune to the second program 3 Now use the DOWN arrow to switch back and forth between the two programs 4 You can pause rewind fast forward slow mo or instant replay both NOTE ...

Page 71: ...to tune to that channel If it can t find an accessible broadcast an onscreen message will state that the game is unavailable QUICKTUNE Use QuickTune to get to your nine must see channels fast While watching live TV press the UP arrow on your remote control A display with fields for 9 channels will appear on screen To fill in the fields press the ENTER button on your remote control The channel you ...

Page 72: ...les up to 7 days in advance ScoreGuide can also be launched while watching a sports channel like ESPN or MLB Network by pressing the RED button on your remote Weather Get hourly weather updates and advisories the 10 day forecast and more for your local area Store up to 5 favorite cities for local conditions at a glance NFL COM Fantasy Football TV App Track standings scores and stats for your NFL f...

Page 73: ...use Just press the Right ARROW button on your Remote to launch the TV Apps dock and select the app you want NOTE The NFL COM Fantasy Football TV App will begin functioning two weeks before the start of the NFL season and will stop one week after season close SPECIAL FEATURES ...

Page 74: ...taller during your installation appointment To learn more about upgrade and eligibility requirements go to directv com wholehome To get a quick understanding of how recorded content is shared by your household skip to step 6 NOTE To access DIRECTV Whole Home DVR service functionality you need a DIRECTV HD DVR Receiver models HR20 HR23 with DECA HR24 HR34 HR44 an additional Whole Home capable Recei...

Page 75: ...irmation message at right will display Select Continue 2 Name Your Locations Now give each Receiver or Client a name We refer to this as Location The name must be 14 characters or less and should be easy to remember or associate with its location such as Living Room You must be at the Receiver or Client to assign its name To change a Location Name press MENU select Settings Help then Settings Whol...

Page 76: ...orded by that HD DVR In our previous example if the DVR in the Den is set to allow deletion From this room only any attempt to delete a program recorded in the Den from the Master Bedroom or Kitchen would be prevented You can change sharing options at any time Press MENU select Settings Help then Settings Whole Home and then Share Playlist 4 View Status To view the Whole Home status for all your c...

Page 77: ...ching or to record a highlighted program in the Guide press the orange REC record button A message displays onscreen asking you to select the HD DVR you would like to record on then select either Record Once to record the current episode Record Series to record the entire series or Do Nothing to cancel your request NOTE Non DVR Receivers do not recognize the Remote Control shortcut commands Record...

Page 78: ... the HD DVRs in your household are combined into a shared Playlist The shared Playlist is accessible by all networked Receivers and Clients including non DVRs To access the Playlist press the LIST button on the remote control or press MENU then select Recordings then Playlist Highlight a show and press SELECT to play If you ve already watched part of the show in another room you can select Resume ...

Page 79: ...ed to other HD Receivers as the main Receiver of your Whole Home network the Genie HD DVR can stream recordings to four active rooms simultaneously with up to three Clients For more information about the Genie family of HD DVRs and Minis Clients please see Chapter 7 Genie HD DVR NOTE The Genie HD DVR will work with any other DIRECTV HD DVRs HD Receivers and Clients that are connected to and compat...

Page 80: ...d mobile devices and scan the interactive Guide without interrupting your current show Use Smart Search on your mobile device just like you do on your Receiver Watch Stream live TV channels on your device in any room of your home and stream a selection of content while on the go Stream On Demand programs from HBO STARZ SHOWTIME and other networks Order PPV programs from your mobile device to watch...

Page 81: ... sports optimized features and dedicated football app keep sports fans entertained and informed wherever they are Special Sports Features View scores stats and custom filter the teams and sports you follow NFL SUNDAY TICKET App For subscribers of NFL SUNDAY TICKET MAX this free app allows you to watch games live get scores stats track your NFL com fantasy league and favorite players and receive cu...

Page 82: ...ect networks corresponding to your package selection are available for live streaming and may vary by location and device Additional charges may apply In home live streaming feature requires home based Wi Fi connection and Internet connected HD DVR Out of home viewing requires high speed internet connection All functions and programming subject to change at any time Data charges may apply Certain ...

Page 83: ... Setup 88 Remote Control 89 Satellite 90 Whole Home 91 Power Saving 91 Reset 92 Parental Controls 93 Lock Now 94 Unlock Now 94 Ratings Limits 95 Adult Channels 96 Channel Blocks 96 Web Videos 96 Spending Limits 97 Viewing Hours 97 Favorite Channels 98 Help 99 CHAPTER 6 SETTINGS HELP ...

Page 84: ...e line NOTE Running the System Test will interfere with live TV and any current recordings Select More System Info to review your basic system information such as Receiver model Receiver ID access card number software version etc as well as current Receiver settings This information can be useful during troubleshooting DISPLAY Select Display to access the following options Preferences Video TV Rat...

Page 85: ...ur preferred onscreen text language Scrolling Effects Turn scrolling effects ON or OFF This affects the appearance of large text areas when they scroll Banner Time Set the Channel Banner time to determine how quickly the banner disappears after moving to a new channel NOTE To change your screen format and resolution temporarily press INFO on your remote select Audio Video from the Channel Banner a...

Page 86: ...format that does not exactly fit your TV screen your Receiver will automatically size the picture Screen Format options include Original Format Pillar Box Widescreen 16 9 HDTVs only Letterbox Standard 4 3 TVs only Stretch and Crop If you re watching a widescreen movie on a Standard 4 3 TV you may want to choose Letterbox which places bars on the top and bottom of the screen If your HDTV is 4 3 asp...

Page 87: ...TV If you select a resolution your TV doesn t support the Receiver will reset the resolution after a few seconds Captioning Select Captioning to turn closed captioning ON or OFF and to select the font style size and color for the display of captions Clock Select Clock to set your time zone and whether you want the Receiver to show Daylight Savings time or not SETTINGS CHAPTER 6 SETTINGS HELP ...

Page 88: ...surround sound system HD Channels include 5 1 surround sound when available from the programmer Additional equipment is required and sold separately NOTE Not all TV programs deliver Dolby Digital 5 1 audio Look for the Dolby Digital icon in the program description and Channel Banner Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratorie...

Page 89: ...t such as a DVD player or surround sound system For best results it is helpful to know the model number and brand of your equipment To clear current AV1 AV2 and TV settings select Program Remote and then Reset Remote IR RF Setup Certain remote control models feature Radio Frequency RF capability DIRECTV s new Genie Remote black white design is both Infra Red IR and RF capable but you must select t...

Page 90: ... clear line of sight to the front of the Receiver RF transmission lets you put your Receiver inside a cabinet or behind solid doors and still be able to command it from up to 200 feet away Receiver Mode Select Receiver Mode if you want to use one remote to command a second DIRECTV Receiver Advanced Setups Use this option to set up your remote to control 3 or more Receivers in one room SATELLITE Th...

Page 91: ...preferences or to create or change the names of each Receiver or Client location To learn more read DIRECTV Whole Home DVR Service in Chapter 5 or Genie HD DVR in Chapter 7 respectively POWER SAVING Some DIRECTV Receivers are Energy Star certified meaning they include features that reduce power consumption The Power Saving option automatically puts these Receivers into Standby mode when there is n...

Page 92: ... and scheduled recordings Reset Defaults erases all of your personal preference items such as Parental Controls Favorites language and scheduled recordings It restores the Receiver configuration to factory settings Reset Everything completely erases everything from system memory except for satellite dish settings and starts up like a new Receiver WARNING All your recordings will be erased from the...

Page 93: ...tal then Parental Controls Parental Controls enable restrictions to be placed on programming as well as certain actions and requires a passcode to change the restrictions Whether you want to block access to mature content limit spending amounts or restrict the number of TV viewing hours you have total control for the whole household The system default is unlocked for all categories CHAPTER 6 SETTI...

Page 94: ...ck Now and enter your passcode Multiple entries aimed at guessing the passcode are thwarted by a time delay each invalid passcode entered lengthens the delay for subsequent entry by one second For more unlock options press MENU select Settings Help then select Parental Controls Various options for removing restrictions temporarily or permanently will appear Select one and enter your passcode You c...

Page 95: ... limit you desire In addition to allowing or blocking shows by TV rating i e TV MA you can also set ratings limits for particular types of content such as Fantasy Violence FV Dialogue D Language L Sexual Content S and Violence V A description of each content type displays when highlighted Other Shows Highlight and select the box to toggle the setting between Allow No Rating and Block No Rating If ...

Page 96: ...ults Only icon in the Search Browse screen CHANNEL BLOCKS Prevent children from viewing pre selected channels with the Channel Blocks feature Scroll down the channel list and select those you wish to block You can also key in channel numbers or use Block All or Allow All to save time WEB VIDEOS Prevent children from viewing videos from the Internet Select Web Videos then highlight and select the b...

Page 97: ...llar limit using the numbers on your Remote VIEWING HOURS Specify days and times when TV watching is allowed in your household Select Viewing Hours then select the start times and durations for viewing You can set hours based on school nights Monday Thursday and or weekend nights Friday Saturday and Sunday PARENTAL CONTROLS CHAPTER 6 SETTINGS HELP ...

Page 98: ...list the Setup Custom 1 and Setup Custom 2 options will be displayed Select the one you want and follow the onscreen instructions to create and name your list Selecting a Favorites list makes it active and hides the display of all other channels in the Guide From the Guide press the DASH key on your Remote select Favorites and then select the list you want to make active The name of the currently ...

Page 99: ...y asked questions FAQs Press MENU select Settings Help then select Help Select a category folder to view its contents then select a topic from the list for detailed information You can also view self help videos on Channel 1 and find answers to all your questions on DIRECTV s Online Answer Center at www support directv com CHAPTER 6 SETTINGS HELP ...

Page 100: ...100 DIRECTV HD DVR RECEIVER USER GUIDE ...

Page 101: ...VR Genie HD DVR 102 Genie HD DVR Key Features 102 Genie Mini Key Features 103 Share Programs Between Rooms 104 Genie as a Media Server 105 Connecting Clients 106 DIRECTV Genie Mini Back Panel Example 107 CHAPTER 7 GENIE HD DVR ...

Page 102: ...o watch the content of your choice on your own schedules Use this chapter to learn about all the great features of DIRECTV Genie HD DVR and Genie Minis GENIE HD DVR KEY FEATURES Record up to five programs simultaneously Store up to 200 hours of HD programming and 800 hours of SD total on the 1TB terabyte hard drive Actual recording capacity varies based on type of programming being recorded Watch ...

Page 103: ... between programs press the DOWN ARROW To change the position of the smaller window press INFO on your remote Select PIP and choose a position from the options provided NOTE Picture in Picture is only available on the TV that is connected directly to the Genie HD DVR models HR34 HR44 and above GENIE MINI KEY FEATURES Watch and manage recorded programming from any room Pause and rewind live or reco...

Page 104: ... 2 In a Client Server setup with Genie Minis DIRECTV Ready TVs or other RVU capable devices in your home RVU is a technology that allows you to connect certain TVs devices and DIRECTV Clients to your Genie HD DVR without adding a full featured DIRECTV Receiver Please see next page for details NOTE The Genie Receiver will work with any other DIRECTV HD DVRs HD Receivers and Clients that are compati...

Page 105: ...r prioritize recordings from any room NOTE Your Genie HD Receiver includes five 5 tuners A tuner is used whenever you watch or record a program For example if two rooms are watching live TV three tuners are available for recording Watching a recorded program does not require a tuner Limit of three remote viewings per Genie HD DVR at a time See your DIRECTV Ready TV s User Guide for more informatio...

Page 106: ...lient enter the PIN you received from the Genie HD DVR using the remote Select Done on the confirmation screen The Create a Location screen displays You may add a new location or replace a location Select the appropriate option and follow the onscreen instructions Once the location has been set up you have a choice of copying settings from another location or accepting the DIRECTV defaults The fol...

Page 107: ... 2 0 Port For future use 5 DIGITAL AUDIO OUT COAXIAL Use this digital audio connection for sound 6 POWER Your Receiver must be plugged in at all times to function properly WARNING Use only the power supply power cord that came with your DIRECTV Receiver or Client Failure to use the authorized power supply may cause electric shock fire bodily injury and or property damage If the power supply become...

Page 108: ...108 DIRECTV HD DVR RECEIVER USER GUIDE ...

Page 109: ...OTING FAQS Troubleshooting Tips 110 Reset Your Receiver 110 Reauthorize Your Receiver 110 System Software Updates 111 Onscreen Messages 111 Run the System Test 112 Frequently Asked Questions 113 CHAPTER 8 TROUBLESHOOTING FAQS ...

Page 110: ...tting the Receiver If the problems persist try unplugging the power cord of the Receiver for 15 seconds then plug it in again REAUTHORIZE YOUR RECEIVER If your Receiver displayed the message 722 Service Expired try reauthorizing your Receiver On a computer go to directv com reauthorize log in to your account and follow the onscreen instructions You will need to be logged into your account on direc...

Page 111: ... resume using your DIRECTV system ONSCREEN MESSAGES You may see an onscreen message similar to the one on the right occasionally The top line of the message provides a brief description of the message purpose while the second line displays instructions to follow Most onscreen messages contain an error code in parentheses Go to directv com troubleshooting and select the corresponding onscreen error...

Page 112: ... have the Universal Remote slide the MODE switch to DIRECTV position 2 Press MENU then select Settings Help 3 Select Settings then Info Test 4 Select Run System Test 5 If your system does not pass the System Test check any of these potential trouble areas cabling satellite dish position phone connection and access card 6 If you continue to have problems call DIRECTV Customer Service at 1 800 531 5...

Page 113: ...return to normal If there are no weather problems in your area reset your DIRECTV DVR using the red RESET button behind the door on the front of the Receiver or by unplugging the Receiver for 15 seconds and then plugging it back in Check all the connections on the back of your Receiver starting with the SAT IN connection and make sure they re secure If the problem originates from the program sourc...

Page 114: ...ther than your DIRECTV Receiver toggle through the inputs with the input button on the DIRECTV Remote if programmed or TV Remote a your picture displays If the DIRECTV Remote is not working for the TV it may need to be programmed If the TV Remote is not available 1 Find the Input or Source button on your TV and press it It may be on the front panel sides bottom or top edges of your TV 2 Slowly set...

Page 115: ...te is in DIRECTV mode Slide the MODE switch on the Remote to the DIRECTV position so the Remote will control the DIRECTV Receiver If you are trying to operate a device other than the DIRECTV DVR that you have programmed the Remote to control make sure you first slide the MODE switch to the mode that is programmed for that device AV1 or AV2 The indicator light for the component you re trying to con...

Page 116: ...RECTV Receiver or Client turn on Your Receiver or Client won t turn on with either the Remote or from the front panel Possible Causes Remote batteries have an insufficient charge Receiver Client or power strip is not plugged in to a power source or power cord is not plugged in to the Receiver Wall outlet is not providing power Solution If your Receiver or Client won t turn on the problem may be wi...

Page 117: ...e ends in the proper positions Otherwise replace batteries For the Genie Remote a low battery indicator is displayed on your Receiver when the batteries need to be replaced Make sure nothing is blocking the IR sensor on the Receiver Remote must be pointed at Receiver unless it is capable of RF as is the case with the Genie Remote and has been set up as RF I see a message on my TV screen that says ...

Page 118: ...e access panel door on the front of the DIRECTV Receiver and wait for Program Guide information to be acquired Q Why are my video and audio out of sync The audio track does not match the lip movements on the screen Possible Causes Problem with how the program was produced or how it was sent to DIRECTV for broadcast Your surround sound system may be out of sync or may be set up incorrectly Solution...

Page 119: ...utton is not activated on your Remote Raise or lower the volume Did volume meter display on TV Test sound on your TV by changing the input to another source such as a DVD player game box or antenna If connected to stereo or surround sound system verify components are on and set to the correct mode and that audio cables are secure and connected correctly If the issue continues reset your DIRECTV Re...

Page 120: ...hen press the DASH button and select Change Favorites List then All Channels Enter the channel number using the number pad on the remote control Check the dish type set in your Receiver s preferences Press MENU select Settings Help Settings Info Test then More System Info Check the Satellite Dish Type shown on the System Setup screen to see if it is correct If not select Satellite from the left me...

Page 121: ...ds for internal circuits to reset then turn Receiver back on Consider using a line conditioner or surge protector Consult an electrician if the problem is frequent or severe especially if other household appliances or electronics are affected If parental limits are active turn your DIRECTV Receiver on again and enter your parental lock code when prompted Q Why does my DIRECTV DVR turn on or change...

Page 122: ...Receiver You may be tuned to a channel that is not currently broadcasting or that you don t subscribe to Solution Check that DIRECTV DVR and TV are both powered on Read Appendix 2 Connections to TV and Equipment for instructions about connecting your Receiver Press the INPUT button on the white TV remote control to change video source If you are using the Black Universal Remote press ENTER and hol...

Page 123: ...ack transmits Caller ID information If not connect a standard phone cable to your Receiver or replace your wireless phone jack Q Why didn t a program I tried to record show up in the My Playlist screen You wanted to record a program to watch later but it is not listed in your Playlist Possible Causes Someone else may have prevented the recording or erased the program after it recorded The recordin...

Page 124: ...IRECTV DVR can record up to two programs at once or it can record one program while you watch another live program Possible Causes You tried to record three programs at the same time or tried to watch a live program while recording two others at the same time There was an overlap in the programs you tried to record Solution If you tried to record three programs at once or watch a live TV program w...

Page 125: ...be able to record the same program again later in the week Check the Program Guide for additional showings For sporting events you may want to extend the recording stop time 15 minutes or more to protect against overtime games If you had a priority conflict try adjusting your start and end times You may need to choose a different time slot to record a program if the conflict continues Q Why was a ...

Page 126: ...t RECORD press SELECT on Keep press SELECT on the Keep Until box to change it to I Delete use the ARROW button to move over to Update and press SELECT If you recorded a DIRECTV CINEMA movie or Pay Per View event but did not watch it the time which you are allowed to purchase or watch it may have expired To avoid this in the future check your Pay Per View recordings in the My Playlist screen for ex...

Page 127: ...gh Definition output HDMI and Standard Definition SD outputs S Video Component Red Yellow White or Coaxial on the same Receiver You are using SD outputs S Video Component Red Yellow White or Coaxial and have the Receiver set to HD resolutions such as 720p 1080i or 1080p Solutions ChangetheReceiverresolutionto480ior480pbypressingtheRESbuttononthefrontReceiverpaneluntil480ior480pisselected Uncheck a...

Page 128: ...128 DIRECTV HD DVR RECEIVER USER GUIDE ...

Page 129: ...ed 130 What is Excluded 131 Make Sure You Keep 131 Before Requesting Repair Service 131 To Get Warranty Service 132 To Get Out of Warranty Service 132 DIRECTV PROTECTION PLAN 133 FCC Customer Information 134 TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS 137 CHAPTER 9 WARRANTY AND OTHER INFORMATION ...

Page 130: ...D Warranty coverage begins the day you acquire the product For ninety 90 days from the acquisition date at the option of DIRECTV the DIRECTV HD DVR will be repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary if it becomes defective or inoperative This exchange is done without charge to you for parts and labor You will be responsible for the cost...

Page 131: ...rranty Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications A product used for commercial or institutional p...

Page 132: ...PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U S A THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES GUARANTEES AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THI...

Page 133: ...ll states except Florida in which Asurion Service Plans of Florida Inc offers the plan and underwritten by Continental Casualty Company Pricing terms and conditions of the DIRECTV PROTECTION PLAN are subject to change Full terms and conditions will be mailed to you prior to service billing DIRECTV PROTECTION PLAN YOUR BENEFITS INCLUDE COMPLETE SYSTEM COVERAGE Every DIRECTV Receiver in your home pl...

Page 134: ... provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause...

Page 135: ...y ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN Ringer Equivalence Number is used to determine the number of devices that may connect to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in resp...

Page 136: ...ain any user serviceable components We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources FCC RF Radiation Exposure Statement MPE SAR RF Exposure Information This equipment complies w...

Page 137: ...e subject to the GNU GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following the written request to DIRECTV Use of such Software is also subject to the terms of any applicable agreement between you and each such provider DIRECTV reserves the right to modify supplement update and otherwise alter the Software via software download...

Page 138: ...IRECTV OR ITS LICENSORS WITH RESPECT TO THE SOFTWARE INCLUDING BUT NOT LIMITED TO ANY WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE TITLE OR NON INFRINGEMENT OF THIRD PARTY RIGHTS IN NO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT INDIRECT...

Page 139: ...d associated utilities it uses together with its modifications if any available to the public in source code form You are free to use modify and distribute the software and any modifications as long as you comply with the terms of the GPL referred to above and other open source software licenses The license terms applicable to the GPL may be found in the DIRECTV website located at www directv com ...

Page 140: ...certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two step...

Page 141: ...e absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such ...

Page 142: ...tomarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c A...

Page 143: ...y other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute ...

Page 144: ...rograms whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of softwar...

Page 145: ...ut even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 51 Franklin Street Fifth Floor Boston MA 02110 1301 USA Also add information on how to contact you by electronic and paper ma...

Page 146: ... 1989 Ty Coon President of Vice This General Public License does not permit incorporating your program into proprietary programs If your program is a subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Lesser General Public License instead of this License TERMS AND CONDITIONS FOR USE OF SOFTWARE T...

Page 147: ...149 Connections For Auxiliary Equipment 150 HD TV Connections 153 SD TV Connections 155 Audio Connections 157 Connections to Other Equipment 158 Appendix 3 Receiver Front and Back Panels 159 Appendix 4 Get Connected 163 Accounts Without Whole Home Service 164 Appendix 5 About High Definition 169 Screen Format Resolution 169 Supported Resolutions 171 Wide Screen vs Standard Formats 172 APPENDICES ...

Page 148: ...screen that says Acquiring Satellite Info as the Receiver gathers information from the satellite for the onscreen Program Guide Next you ll be given the opportunity to program your remote to control other equipment such as your TV and or DVD player Just follow the screen instructions and you ll be ready to watch in no time ACTIVATE YOUR DIRECTV SERVICE Once all the setup processes are complete all...

Page 149: ...ly or via a DIRECTV Home Network connection you do not need to be connected to a phone line See Your Internet Connection below WARNING Do not connect your Receiver to a digital PBX phone system doing so may permanently damage your equipment and void your warranty YOUR INTERNET CONNECTION Connecting your DIRECTV Receiver to the Internet and your home network gives you access to the full range of DI...

Page 150: ... OUT All A V jacks and inputs are color coded Always match the color of the plug to the same color of the jack To obtain the best picture quality make sure the Receiver is connected directly to the TV Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing or recording with certain consumer electronics equipment attache...

Page 151: ...ng the digital audio or RCA audio connectors Newer Receivers have an A V Out connector that provides Component Video and RCA audio output in a single custom cable Component cables do not provide 1080p or 3D TV SD Video Connections These cables are provided for convenience only and do not present an HD picture They are useful if you have to connect your DIRECTV HD DVR to an older CRT TV a VCR or ot...

Page 152: ... and are found on older auxiliary equipment Because so many makes and models of TVs and auxiliary equipment are available we cannot fully describe all of the possible connections with your Receiver Refer to the manuals for that equipment to see the connection options specific to each make and model The following images show examples of how your Receiver may be connected using the supported video a...

Page 153: ...COMMENDED Here is an example using a TV that has an HDMI connector as the best video audio input Note Only an HDMI connection provides a 1080p picture and 3D TV HD TV CONNECTIONS HDMI Cable APPENDIX 2 CONNECTIONS TO TV EQUIPMENT APPENDICES ...

Page 154: ... is an example using a TV that has component video connectors as the best video input Note A Component Video connection will not provide a 1080p picture nor 3D TV Component Video requires a separate audio connection HD TV CONNECTIONS Component Video APPENDIX 2 CONNECTIONS TO TV EQUIPMENT ...

Page 155: ... RCA Connectors Here is an example of a TV that has an S Video connector as the best video input Not all Receivers have an S Video connector S Video requires a separate audio connection SD TV CONNECTIONS S Video Cable APPENDIX 2 CONNECTIONS TO TV EQUIPMENT APPENDICES ...

Page 156: ...s an example of a TV that has RCA connectors as the best video input RCA cables are often bundled as a three way cable with one video and two audio connections You can also purchase a single connection RCA video cable and a separate cable for audio SD TV CONNECTIONS RCA Video and Audio APPENDIX 2 CONNECTIONS TO TV EQUIPMENT ...

Page 157: ...ctor you end up using may be determined by the equipment you are connecting to For example your home theater system may support only the Digital Audio Out Optical connector The red and white RCA audio out connectors are so common it is possible you may have one of these cables already However these cables provide an analog signal so you will be missing out on the benefits of digital quality sound ...

Page 158: ...ture it is recommended you do not use a pass through connection from your TV or other equipment as an input to a DVD burner Instead use an available connection from your DIRECTV Receiver For example if you use the HDMI connection on your DIRECTV Receiver to connect to your TV you can use the Component Video Composite Video RCA or S Video Out to connect to your DVD burner or second TV APPENDIX 2 CO...

Page 159: ...PENDIX 3 RECEIVER FRONT AND BACK PANELS Front Panel Example The buttons on the front panel perform the same functions as like named buttons on the Remote You can use the front panel buttons at any time but they are especially useful if you misplace your Remote or the batteries die APPENDICES ...

Page 160: ...his button lights orange when a recording is in progress 7 SELECT Selects the item highlighted 8 RES RESOLUTION The RES key switches the output resolution of the DIRECTV Receiver Each time you press the key it cycles to the next available resolution 480i 480p 720p 1080i and 1080p supported on some models Note The RESOLUTION button on the front panel only changes the resolution It does not change t...

Page 161: ...mples Your equipment may not look exactly like the model illustrated GENIE HD DVR HR44 DIRECTV HD DVR HR2x Series 1 5 6 8 9 10 11 12 13 1 2 3 6 7 7 8 9 10 11 12 13 5 4 APPENDIX 3 RECEIVER FRONT AND BACK PANELS APPENDICES ...

Page 162: ...Use this digital audio connection for sound 7 DIGITAL AUDIO OUT OPTICAL Use this digital audio connection for sound 8 HDMI Use this combination digital video and audio connector for the best picture quality This is the recommended connector for HD TV 9 ETHERNET Please refer to Appendix 4 for information on networking options on your HD DVR before connecting anything to the Ethernet port 10 USB For...

Page 163: ... directv com or by calling 1 800 531 5000 and connect it yourself with the instructions provided with the equipment If you do not have Whole Home service Wired The fastest most reliable connection is a wired configuration Requires running an Ethernet cable from a network router to your DIRECTV HD DVR Wireless This is the easiest method if you already connect to the Internet via WiFi However a wire...

Page 164: ...s Help Select Settings Select Network Setup Choose Connect Now or Test Connection if you have connected previously Select Continue after successfully connecting to DIRECTV via the Internet See Figure A Select Done to complete the setup process See Figure B If your DIRECTV HD DVR does not immediately recognize the network connection you will get the option to choose the connection method Choose Wir...

Page 165: ...IRECTV CINEMA Connection Kit CCK However if you do have a CCK already configured from a previous DIRECTV Receiver the Genie HR44 will automatically detect your network settings and connect to the Internet In addition to the Network Requirements outlined earlier in this Appendix you will need a wireless router set up and initialized for your home Internet service before you start the Internet conne...

Page 166: ...r HR44 will detect wireless networks within range and list them on the screen This can take a few minutes Select the target network that displays in the list Use the RIGHT ARROW button and select Continue Input your wireless router s password Use the RIGHT ARROW button and select Continue The wireless connection between your wireless router and your DIRECTV HR44 HD DVR should now be active Select ...

Page 167: ...er model Step 1 Connect your DIRECTV HR34 HD DVR or earlier to the wireless adapter Connect one end of the Ethernet cable to the back of the wireless adapter and connect the other end of the cable to the back of your HD DVR If using the DIRECTV CCK W follow connection instructions in the device user manual or go to directv com getconnected to determine proper connection Plug your wireless adapter ...

Page 168: ...less adapter Step 3 Verify that you are connected Press the MENU button on your DIRECTV Remote Select Settings Help then Settings then Network Setup Choose Connect Now or Test Connection if you have connected previously Select Continue after successfully connecting to DIRECTV via the Internet See Figure A Select Done to finish the setup process See Figure B If your DIRECTV HD DVR does not immediat...

Page 169: ... ARROW Right to Audio Video and select Change Resolution Format Press SELECT until you see the settings you want OR using the RES Resolution key on the front panel of the DIRECTV HD DVR HR25 HR34 HR44 and above to change the resolution but not the screen format press RES and cycle through the options until you see the indicator light illuminate on the front of the Receiver for the resolution you w...

Page 170: ...the FORMAT key cycles through the following formats for the current program s native resolution Stretch Letter Crop The FORMAT key allows you to easily cycle all resolution and format settings with a single key until the picture displays the way you like it NOTE If pressing this key causes a loss of video and audio continue pressing it until the picture returns Wait a second between presses to all...

Page 171: ...on Output Connection Available Resolutions HDMI 1080i 1080p 720p 480p Component Video YPbPr 1080i 720p 480i 480p S Video 480i Video RCA Type Yellow 480i NOTE 720p 1080i and 1080p are HD formats 480i and 480p are not S Video and RCA outputs display all resolutions as 480i APPENDIX 5 ABOUT HIGH DEFINITION APPENDICES ...

Page 172: ...s and then Video Arrow right and down to the Bar Color field then scroll through the color options to select your desired bar color See your TV s owner s manual for information on the best color for your set Stretch In the Stretch setting instead of adding bars to the top and bottom the 16 9 program image is stretched vertically until it s tall enough to fill the screen Your entire screen will be ...

Page 173: ...Settings Help Settings and then Video Select the desired bar color option See your TV s owner s manual for information on the best color for your set Stretch In this setting instead of adding bars to the sides the 4 3 program image is stretched horizontally until it s wide enough to fill the screen Your entire screen will be full but the images are a little stretched to compensate Crop This format...

Page 174: ...1 153 154 162 3D Channels 22 Date Time 24 62 Defaults 59 60 92 106 Deleting 51 57 Digital Audio 107 152 157 162 DIRECTV Active Channel 31 64 103 183 DIRECTV CINEMA 126 163 179 DIRECTV Customer Care 136 DIRECTV DoublePlay 70 74 DIRECTV Everywhere 62 DIRECTV Mode 115 117 DIRECTV Protection Plan 103 133 DIRECTV Ready TVs 79 102 106 DIRECTV SUNDAY TICKET 82 DIRECTV Mobile Apps 80 81 82 DIRECTV Voice S...

Page 175: ... 34 K Keep 37 55 Keyword Search 57 L Language 28 85 88 95 106 Live Buffer 18 Live TV 18 48 50 52 70 71 84 98 105 124 183 Local Channels 21 Lock 92 M Mail 26 Manual Recordings 59 Mark Delete 54 Media Server 65 105 Media Share 65 Menu 12 30 183 184 Messages 26 31 64 111 Mini Clients 3 12 Mini Guide 25 Mobile Apps 61 80 81 82 Model Number 130 134 Mode Switch 12 89 115 117 148 183 Movies 23 24 34 35 3...

Page 176: ...1 103 107 110 Purchases 57 59 Q Queue 36 37 39 57 58 179 QuickTune 71 R RC71 Remote 10 14 RCA Connectors 155 156 162 Rear Panel 6 161 162 Reauthorize Your Receiver 109 110 Recordings 30 36 37 39 40 48 51 53 56 57 58 59 60 61 77 78 79 82 92 96 122 124 126 a series 50 a single show 48 changing a record option 48 50 defaults 59 from a computer 61 from a phone or tablet 62 from Live TV 50 from the gui...

Page 177: ...tem Software Updates 111 System Test 84 110 112 T Tablet 4 47 61 62 80 82 Temporarily Unlock 94 Terms Conditions for Use of Software 137 138 146 Tickmark 14 To Do List 50 57 78 122 126 Troubleshooting 84 110 111 112 TV Apps 31 72 103 NFL COM Fantasy Football TV App 72 ScoreGuide 72 Social 72 Weather 72 What s Hot 72 TV Problems 114 117 118 119 122 TV Ratings 95 TV Shows 34 41 42 U Universal Remote...

Page 178: ...as canceled by the scheduler due to an unexpected conflict Shows Autorecord has been set for matching programs in a Search Indicates a recorded or live stored video is fast forwarding at normal speed Indicated a recorded or live stored video is rewinding at normal speed Indicates current video is paused This key plays current video when paused it displays the control bar when already playing Indic...

Page 179: ...r channel is blocked Used to create enter passcodes in Parental Controls Indicates the scheduled PPV is set to purchase Program is currently downloading Indicates the program is will be broadcast in High Definition format Indicates program is ready to watch Indicates a Program is in the Queue All episodes of an ongoing programs are in the Queue Indicates a program is about to expire Indicates that...

Page 180: ...on technology that is protected by U S patents and other intellectual property rights of Rovi Corporation Reverse engineering and disassembly are prohibited Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing in high definition and or recording with certain consumer electronics equipment attached to the Receiver Ple...

Page 181: ...age up and down PREV Tunes to previous channel viewed ENTER Activates channel number entries quickly Keys in orange text can be programmed to function with your VCR DVD player or other stand alone equipment These descriptions apply to DIRECTV HD DVRs Other equipment may behave differently TV INPUT Changes the source the piece of equipment whose signal is displayed on your TV FORMAT Cycles through ...

Page 182: ...ntil LED light at top turns green Then scroll through inputs by pressing ENTER again ON OFF Turns both DIRECTV Receiver and TV ON or OFF at the sema time Remote must be programmed for TV DVR Receiver still records when off GUIDE Press once for On Screen Guide Press twice for programming grouped into categories RECORD RECORD program now playing or highlighted in the On Screen Guide Press twice to r...

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Summary of Contents for Genie

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