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DirecTV GENIE HR34, User Manual

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DirecTV GENIE HR34 User Manual Download Page 107

107

    Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not 

support the 24 frame-per-second rate DIRECTV provides. Press the RES button on your receiver’s front panel to change the 
resolution to one your TV supports.

Possible Causes:

   Weak batteries are almost always the problem.
   Trying to operate equipment other than your DIRECTV Receiver?
   Remote sensor on the receiver could be blocked.

Solution:

   Check that nothing is between the remote control and the remote 

sensor.

   Make sure the remote control is in DIRECTV mode. Slide the MODE 

switch on the remote to the DIRECTV position so the remote will control the DIRECTV

®

 Receiver.

   Check the batteries in the remote control. They may be weak, dead 

or installed incorrectly. Try replacing batteries. 

   If you’re entering a channel number that is less than four digits long, 

the receiver might wait two seconds before tuning to the channel. 

Press ENTER after entering a channel number to tune immediately.

   If you are trying to operate a device other than the DIRECTV DVR 

that you have programmed the remote to control, make sure you 

first slide the MODE switch to the mode that is programmed for that 

device (AV1 or AV2). The indicator light for the component you’re 

trying to control should light up when you press a valid key for that component. If it doesn’t, make sure the MODE switch is in 

the correct position.

Remote Sensor

Remote Battery Compartment

CHAPTER

 8

 -

 TROUBLESHOOTING

 &

 FAQS

Summary of Contents for GENIE HR34

Page 1: ...USER GUIDE DIRECTV HD DVR RECEIVERS ...

Page 2: ...rgy and helping our environment However ENERGY STAR labeled HD DVR set top boxes qualify for ENERGY STAR only when configured with the DIRECTV Whole Home DVR service All other ENERGY STAR labeled set top boxes when used in conjunction with a DIRECTV subscription meet ENERGY STAR criteria without requiring the consumer to take any additional steps ...

Page 3: ... equipment please visit www directv com manuals or go to www directv com and search for keyword manuals You can also visit www directv com to manage your account and find information about DIRECTV service programming packages special promotions and much more Getting Connected If a professional installed your DIRECTV HD DVR and any Clients you are ready to start watching TV If your equipment was no...

Page 4: ...3 SEARCH BROWSE Search Features 28 All Movies On Demand and Pay Per View 30 TV Shows and Genie Recommends 36 CHAPTER 4 RECORDINGS Recording a Single Show 40 Recording a Series 42 Watching and Deleting Your Recorded Shows 43 Playlist 44 Manage Recordings 48 Recording from Your Computer Phone or Tablet 52 CHAPTER 5 EXTRAS SPECIAL FEATURES Extras 56 Special Features 63 DIRECTV Whole Home DVR Service ...

Page 5: ... CHAPTER 9 WARRANTY AND OTHER INFO Limited 90 Day Warranty 122 DIRECTV PROTECTION PLAN 125 FCC Customer Information 126 TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS 129 APPENDICES Appendix 1 Setup and Activation 140 Appendix 2 Connections to TV Equipment 141 Appendix 3 Receiver Front and Back Panels 151 Appendix 4 How to Network Your HD DVR 155 Appendix 5 About High Definition 162 Index 168 Icon...

Page 6: ...If the power supply power cord becomes damaged or needs to be replaced please contact DIRECTV Customer Service to obtain an authorized replacement 10 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for...

Page 7: ...openings in the DIRECTV Receiver other than the DIRECTV Access Card as detailed in this manual Place it on a flat hard surface do not operate the DIRECTV Receiver on a carpet or other padded surface Always unplug your DIRECTV Receiver before moving it Always unplug the DIRECTV Receiver TV and other equipment before you connect or disconnect any cables The only way to disconnect the DIRECTV Receive...

Page 8: ... for proof of acquisition Attach it here and record the serial and model numbers in case you need them These numbers are typically located behind the card door on the front panel of your receiver Model No Serial No Acquisition Date Dealer Address Phone Access Card Receiver ID PRODUCT INFORMATION ...

Page 9: ...EMOTE CONTROL CHAPTER 1 USING YOUR REMOTE CONTROL Your Remote Control 10 Turning Your Equipment On and Off 10 Navigation and Destination Buttons 11 Shortcut Buttons 11 DVR Control Buttons 12 The Progress Bar 13 Live Buffer 14 ...

Page 10: ... example a DVD player or surround sound system Simply slide the mode switch to the position that matches the component you want to control and then use the POWER button to turn it off or on The mode switch must always be in the left most position to control your DIRECTV Receiver If the mode switch is in a position that has not been programmed or if you press a button that is not supported by that ...

Page 11: ...to the previous screen The MENU button takes you to the main menu where you go to access all of the features available in your system Press INFO on any show to see information about that show SHORTCUT BUTTONS You can move through all of the DIRECTV user screens using only the direction ARROW buttons and the SELECT button as appropriate However the RED GREEN YELLOW and BLUE buttons on the remote ar...

Page 12: ...he recorded program info screen and inserts live TV in the top right FFWD JUMP TO TICKMARK REPLAY JUMP TO BEGINNING OF PROGRAM Fast forwards recorded or live stored video Press up to four times to fast forward at increasing speeds Press ADVANCE while fast forwarding to go to the next 15 minute tickmark Pressing PLAY returns to normal play Jumps the program you re watching backwards 6 seconds and s...

Page 13: ... For live programs the progress bar is green and the time shown is the time of day The current time shows where you are in the program you are viewing The left end of the green bar shows how far back in time you can go The right end of the green bar shows how far ahead you can go If you press the RECORD button during a live show the progress bar turns orange and the orange record icon appears next...

Page 14: ...jump back 6 seconds If you start watching a program late even if it is not set to record you can back up to the beginning up to 90 minutes using REW as long as you haven t changed channels since the program started Simply press PLAY during a show to display the progress bar and see how far back in time you can go NOTE You cannot fast forward during live TV until you pause or rewind a program Progr...

Page 15: ...d Channels 17 3D Channels 18 Interactive Channels 18 Filtering the Guide 19 Guide Options 19 Mini Guide 20 Channel Banner TV Options 21 Messages 21 Info 21 Last 4 22 Favorite Channels 22 Closed Captioning 22 Audio Video Options 23 Parental Controls 23 Picture in Picture 24 Menu 25 My DIRECTV 25 Search Browse 25 Recordings 25 Extras 26 Settings Help 26 ...

Page 16: ...dditionally it allows you to watch or record the program view a list of other showings or episodes and more Rotten Tomatoes fresh tomato and rotten tomato icons represent critics scores Flixster uses upright popcorn and spilled popcorn icons to represent audience scores A rating of better than 60 awards either the fresh tomato or upright popcorn Cast Crew displays actors directors producers etc th...

Page 17: ... are spread throughout the guide To find them look for HD after the program title in the guide If you want to see only the HD version of a channel in the guide go to Chapter 6 Settings Display Preferences for instructions on how to make that setting UNSUBSCRIBED CHANNELS Channels in the guide that are not part of your subscription package are shown grayed out You can customize your guide to hide t...

Page 18: ...e channel press GUIDE and pick the channel you want to move to or you can type in the new channel number while in the interactive channel Other interactive channels such as Sports Mix let customers with a qualifying programming package see up to eight of the hottest channels on one screen These channels are sprinkled among your regular channels see the program guide Move the yellow highlight box u...

Page 19: ...ill now show only the channels that match that category Look for the label in the bottom right of the guide to see how it is being filtered NOTE Since the filtering is temporary it only lasts as long as you keep the program guide up on the screen GUIDE OPTIONS From the program guide press the YELLOW button to display Guide Options Sort Programs by Category Select Sort programs by category then sel...

Page 20: ...er 6 Settings Help Favorite Channels for details Pay Per View Select Pay Per View then select a program type The receiver will search for featured movies sports or events that are available for rent on DIRECTV Even more movies are available using All Movies and On Demand See Chapter 3 MINI GUIDE If you are watching a show and want a quick look at what s on next press the BLUE button to display a o...

Page 21: ...watching a program The channel banner also provides easy access to Messages the last four channels you watched Favorite Channels Closed Captioning Audio and Video options and Parental Controls Use the ARROW keys to highlight an option then press SELECT MESSAGES Select Messages to see your messages DIRECTV sends messages to you for important news items or special promotions When you have new mail a...

Page 22: ... I Get Custom 1 and Custom 2 Channels I Get displays only the channels you subscribe to Custom 1 and 2 are self created lists of your favorite channels If one of your self created lists is active select the Add or Remove option to add or remove the current channel from that list CLOSED CAPTIONING Select the CC option then select either DIRECTV Subtitles or Closed Captioning Both options display th...

Page 23: ...SELECT toggles to the next available option The current settings are shown in gray text You may also select a language from options listed Not all programs have alternate languages PARENTAL CONTROLS Select Parental to quickly lock or unlock your receiver You can also customize your parental controls settings by selecting Parental Controls For more information on parental controls settings see the ...

Page 24: ...ler window on your screen The larger video is the active program and can be controlled by your remote To switch between programs press the DOWN ARROW To change the position of the smaller window press INFO on your remote Select PIP and choose a position from the options provided NOTE The Picture in Picture feature is only available on the TV connected directly to an Advanced Whole Home HD DVR mode...

Page 25: ...ently as well as recommended programs based on your past viewing history Use the ARROW keys to highlight a title you are interested in then press SELECT for program information SEARCH BROWSE The Search Browse option lets you access Smart Search All Movies On Demand and TV Shows See Chapter 3 Search Browse for more information RECORDINGS The Recordings option lets you access the Playlist and Manage...

Page 26: ...Photos and Showroom Depending on your setup it may also include the Caller ID feature For additional information see Chapter 5 Extras Special Features SETTINGS HELP The Settings Help option lets you access Settings Parental Controls Favorite Channels and Help For detailed information on each of these topics see the Chapter 6 Settings Help MENU ...

Page 27: ...ch 28 YouTube Search 29 All Movies On Demand and Pay Per View 30 All Movies 30 On Demand 31 Recording From All Movies or On Demand 32 Pay Per View Events 35 TV Shows and Genie Recommends 36 TV Shows 36 New Genie Recommends Feature 36 CHAPTER 3 SEARCH BROWSE ...

Page 28: ...hin the DIRECTV movie library As many as three of the first results are Top Matches Search anticipates what you are entering and gets you to your results faster Select a program from the search results for more information and recording options A Keyword Search allows you to find all shows with a specific word in its title or description For example if you use your favorite sports team as your key...

Page 29: ... 2 Enter your search term using the onscreen keypad or use the numbers on your remote to triple tap the words 3 Search results appear on the right side of the screen The YouTube search is displayed at the bottom of the results list Select the item labeled YouTube 4 A list of YouTube videos matching your search term will display Play a video from this screen by highlighting a title and pressing SEL...

Page 30: ...wse then select All Movies The latest movies are also available in the program guide starting at channel 125 A few of the categories include Just Added New titles available every week What s On Now Movies that you can either watch instantly or that will start in the next 30 minutes In Theaters Movies coming soon Read a description of the movie and schedule it to record as soon as it s available Se...

Page 31: ...he Internet DIRECTV On Demand lets you enjoy hundreds of additional box office hits available for purchase as well as thousands of movies and TV shows that can be downloaded to your receiver at no extra charge Browse the listings by category such as Movies Kids Family TV Series etc On Demand titles will download to your DIRECTV Receiver over the Internet NOTE In order to download programs to your ...

Page 32: ...ceiver is NOT connected to the Internet To record a program highlight a title and press the orange REC Record button on your remote For Pay Per View and On Demand programs an orange Q next to the title indicates it s been scheduled Regular broadcast programs an orange R icon You can also record by highlighting the title pressing SELECT then selecting Add to Queue All movie requests are stored in y...

Page 33: ...a title and press the PLAY button A confirmation message with the price of the movie will display asking if you re sure you want to watch the movie To delete a movie from your Playlist highlight the title and press the RED button on your remote To keep a movie highlight the title and press the BLUE button on your remote This ensures the movie will not be deleted by the receiver as your disk drive ...

Page 34: ...downloaded in the order they were scheduled If a movie is currently downloading it appears at the top of your Playlist with a progress bar displaying the complete You can start watching the movie while it s downloading after the download progress bar turns green Movies scheduled but waiting to record download are labeled Pending Download To watch a movie highlight the title and press PLAY button o...

Page 35: ...ies to receive more You can also change the default limit by pressing MENU on your remote and selecting Recordings then Manage Recordings Queue then Preferences PAY PER VIEW EVENTS Special events like UFC Boxing WWE and more are listed in the program guide starting around channel 117 Actual channel number may vary depending on current offerings Ordering PPV events works the same way as ordering DI...

Page 36: ... DIRECTV and TV Shows in the Search Browse screen the Genie Recommends feature enhances your viewing experience by giving you full control over how what and when you watch Suggests TV programs and makes sample shows available for you to watch now based on your tastes and what s popular Lets you easily convert any show to series recording Can start your favorite shows from the beginning even if you...

Page 37: ... HR34 HR44 and above and Genie Clients model C31 and above NOTE The DIRECTV start from the beginning feature can only be used if the tuner was pre set to your show s channel or someone else in a Genie networked household was watching the show from the start TV SHOWS AND GENIE RECOMMENDS CHAPTER 3 SEARCH BROWSE ...

Page 38: ...38 DIRECTV HD DVR RECEIVER USER GUIDE ...

Page 39: ...42 Changing a Record Option 42 Stopping an In Progress Recording 42 Watching and Deleting Your Recorded Shows 43 Playlist 44 Playlist Options 45 Managing My Playlist 46 Manage Recordings 48 To Do List 48 Series Manager 49 Queue 49 History 50 Purchases 50 Manual Recordings 50 Record Defaults 50 Recording from Your Computer Phone or Tablet 52 From a Computer 52 DIRECTV Mobile Apps 53 CHAPTER 4 RECOR...

Page 40: ...r show is being recorded or is scheduled to record NOTE You can record two shows at the same time with your DIRECTV DVR if you have made the proper connections to your satellite dish CHANGING A RECORD OPTION Some live events and even a few TV shows run past their allotted time slot Your DVR is very smart but it sets up all recordings based on the start and stop times the broadcasters give us for t...

Page 41: ...nfo screen To change a recording option for that one show select Episode Options and choose whichever option or options you want to change If you want to change a recording option for every show in the series select Series Options and then choose the options you want to change STOPPING AN IN PROGRESS RECORDING If you press the RECORD button a second time on a single show like a movie an onscreen m...

Page 42: ...RECORD button twice to record all episodes of it CHANGING A RECORD OPTION If you are currently watching a series show and need to extend the recording time or change any other recording option press INFO on the remote select More Info and then Series Options from the onscreen choices If you see a series set to record in the future in the program guide or the To Do List to change a record option pr...

Page 43: ... to start the show You can use any of the DVR control buttons like PAUSE FFWD REW etc while watching your recorded show If you press STOP the show will stop and an information screen with various options will appear The last channel viewed in live TV will appear in the upper left corner of the screen To return to full screen live TV press EXIT or select Done WATCHING AND DELETING YOUR RECORDED SHO...

Page 44: ... I Delete See the inside back cover for a list of all the icons Highlighting a program title displays the program description just as in the Guide If you press SELECT or INFO on a program an Info screen is displayed for the program that offers several actions including Play Keep Delete and others Series programs are identified in the list with a folder icon For example if you record a weekly comed...

Page 45: ...ist as desired This option will help you find what you want faster once you start to record a lot of programs This is just a temporary filter for your list so just press the left arrow or BACK to see your full Playlist again Change Order of Playlist Select Change order of Playlist to pick how you want to arrange the order of your recorded shows You can sort by date with the newest at the top the f...

Page 46: ...ING MY PLAYLIST Your DVR has a lot of recording space but it is possible to fill up the hard drive if you record regularly A quick way to check how much space you have available is the Disk Space Bar Disk Space Bar The Disk Space bar is at the bottom of your Playlist It shows the approximate amount of space available on your disk at any given time The Disk Space bar shows programs you have designa...

Page 47: ...ecordings can t take place Another way to manage your Playlist is to delete recordings you no longer want Delete Highlight a single show or a series indicated by a folder icon and press the RED button to delete it If you delete a folder all episodes of that series will be deleted Don t worry about pressing the RED button accidentally You will always see a confirmation message before you delete any...

Page 48: ...or an autorecord based on a person or keyword search The list is ordered by time with the next recordings at the top and the furthest in the future at the bottom You can use this screen to make sure your recordings are properly scheduled or to delete future scheduled recordings you no longer want to record DIRECTV On DEMAND programs scheduled to download over the Internet are shown in the Playlist...

Page 49: ...ghlight to the right then using the arrow keys to promote or demote the series There are a couple of color key short cuts on this screen as well Use the RED button to delete an entire series Use the GREEN button to move a highlighted show to the top of the list in one press You can also adjust the recording options used for a particular series from this screen Select the series you want then selec...

Page 50: ... up a recording based on channel time and date select Manual Record and enter all of the options as you wish including whether you want this to be a one time or recurring recording i e every Tuesday channel day and date start time and duration You can schedule a manual recording up to 14 days in advance RECORD DEFAULTS The Record Defaults screen lets you set the recording options you want the rece...

Page 51: ...labeled that way and the disk fills up no new recordings will occur until you manually delete some of your Keep Until I Delete recordings The Start and Stop options let you adjust the times of your recordings to ensure you don t miss a thing Keep in mind that starting early and ending late on all of your recordings may create more recording conflicts than if you started and stopped on time accordi...

Page 52: ...heduling FROM A COMPUTER To schedule a recording from your computer go to directv com tvlistings to see an online version of the program guide Select a show and click Record If you have more than one DVR in your home choose the DVR you want to record to and then click Record to Receiver NOTE If you have a mix of HD and SD DVRs in your home make sure not to pick an HD movie for your SD DVR It will ...

Page 53: ...n length and rating Record a single episode or an entire series Set start and end time extensions to your record requests Order DIRECTV CINEMA right on your tablet or phone available for iPhone Android Palm BlackBerry and Windows Phone 7 no need to have your receiver connected to a phone line Record to any DIRECTV DVR in your home You can also go online to directv com mobileapps for more informati...

Page 54: ...54 DIRECTV HD DVR RECEIVER USER GUIDE ...

Page 55: ...s 58 Caller ID 60 Showroom 61 Pandora 61 YouTube 62 Special Features 63 DIRECTV DoublePlay 63 GameSearch 64 QuickTune 64 ScoreGuide 65 TV Apps 65 DIRECTV Whole Home DVR Service 66 Genie Adv Whole Home HD DVR 71 DIRECTV Mobile Apps 73 For Smartphones Tablets 73 DIRECTV Everywhere 74 CHAPTER 5 EXTRAS SPECIAL FEATURES ...

Page 56: ...s DIRECTV ACTIVE CHANNEL Press MENU then select Extras then Active to access the DIRECTV Active channel or simply press the ACTIVE key on your remote The DIRECTV Active Channel provides a variety of interactive services including daily and extended weather forecasts daily horoscopes lottery results the GSN Game Lounge and a quick list of the most popular shows on DIRECTV at any given time For loca...

Page 57: ... DIRECTV Active screen may take a few moments to load Please be patient GSN GAME LOUNGE Press MENU select Extras then Game Lounge The GSN Game Lounge service contains memory and skill games that you can play onscreen using only your remote There are free as well as subscription only games to play If you become a top scoring player you will see your name on the leader board EXTRAS CHAPTER 5 EXTRAS ...

Page 58: ...your personal computer You must have at least one personal computer running a media server e g TVersity Windows Media Player Intel Viiv in your network for this service to work For help on setting up Music Photos visit directv com mediashare Once your DVR is properly connected to the media server on your home network press MENU and select Extras then Music Photos The DIRECTV Media Share screen wil...

Page 59: ...the GREEN button on your remote to toggle among music photos and video control modes Pressing the STOP button while in music control mode stops the music from playing and the audio from the current channel is then heard Pressing the STOP button while in photo control mode stops the display of photos and displays the video from the current channel EXTRAS CHAPTER 5 EXTRAS SPECIAL FEATURES ...

Page 60: ...le the option to now read Turn off Notices Note In some areas you must press MENU then select Extras then select Caller ID then Turn on Notices or Turn off Notices NOTE You must subscribe to caller ID service through your phone company and your DIRECTV Receiver must be connected to the phone line You can review your 25 most recent calls in the call log at any time To see your call log press MENU s...

Page 61: ... receiver must be connected to the Internet and you must have a Pandora account set up online To access Pandora press MENU on your remote Select Extras then Pandora You can listen to various stations and create edit and personalize stations To listen to Pandora while watching a program While listening to Pandora press EXIT on your remote and select Yes Play Pandora to display video onscreen Your r...

Page 62: ...dy connected follow these simple steps 1 Press MENU on your remote and select Extras then select YouTube 2 Enter your search term using the onscreen keypad or use the numbers on your remote to triple tap the words 3 A list of YouTube videos matching your search term will display Play a video from this screen by highlighting a title and pressing SELECT Otherwise highlight the title and press INFO f...

Page 63: ...original channel is cleared DoublePlay expires after two hours of non use 1 While watching one program press the DOWN arrow on your remote A message displays confirming DoublePlay has started 2 Press the DOWN arrow again and tune to the second pro gram 3 Now use the DOWN arrow to switch back and forth between the two programs 4 You can pause rewind fast forward slow mo or instant replay both NOTE ...

Page 64: ...ou the option to tune to that channel If it can t find one an onscreen message will let you know the game is not available QUICKTUNE Use QuickTune to get to your 9 must see channels fast While watching live TV press the UP arrow on your remote control A display with spots for 9 channels will appear on screen To fill the spots press the GREEN button on your remote control The channel you are curren...

Page 65: ... the minute scores check your local weather see live feeds of popular vacation sights and much more without missing a second of what you re watching all at the press of a button To enjoy TV Apps your DIRECTV HD DVR must be connected to the Internet See Appendix 4 How to Network your HD DVR for instructions Press the Right Arrow button on your remote control to launch TV Apps Select the DIRECTV App...

Page 66: ...pgrade and eligibility requirements go to directv com wholehome To get a quick understanding of how recorded content is shared by your household skip to step 7 NOTE To access DIRECTV Whole Home DVR service functionality you need a DIRECTV HD DVR receiver models HR34 HR24 HR20 HR23 with DECA an additional Whole Home capable receiver models H25 H24 HR24 HR34 HR44 H21 with DECA H23 with DECA R22 with...

Page 67: ...give each receiver a name We refer to this as Location We recommend using a name that you ll easily associate with the room or it s location such as Living Room The name must be 14 characters or less You must be at the receiver to assign its name After you ve assigned a Location Name you can change it as follows Press MENU select Settings Help then Settings Whole Home and then Name Location 4 Set ...

Page 68: ...rom deleting programs that were recorded by that HD DVR In our previous example if the DVR in the Den is set to allow deletion From this room only a person trying to delete a program recorded in the Den from the Master Bedroom or Kitchen would be prevented from doing so You can change sharing options at any time Press MENU select Settings Help then Settings Whole Home and then Share Playlist 5 Vie...

Page 69: ...re series or Do Nothing to cancel your request NOTE Pressing the REC button twice to record a series or pressing it three times to cancel the request does not work on Non DVR receivers You can also schedule a recording from a program s Info screen To record a program you re currently watching or to record a highlighted program in the Guide press the INFO button and select either Record Once or Rec...

Page 70: ...ings then Playlist Highlight a show and press SELECT to play If you ve already watched part of the show in another room you can select Resume to pick up where you left off You can use any of the DVR control buttons such as PAUSE FFWD ADVANCE while watching your recorded show You can limit access to programs with Parental Controls See Parental Controls in Chapter 6 for details Your parental control...

Page 71: ...nces your current Whole Home setup When connected to other HD receivers as the hub of your Whole Home DVR experience the Genie HD DVR allows you to stream recordings to four active rooms simultaneously up to three Clients 3 As a Genie server connected to Genie Client and or RVU enabled devices The DIRECTV Genie HD DVR can stream content and features to RVU remote viewing enabled TVs Clients and ot...

Page 72: ...available on the TV connected to the Genie HD DVR NOTE The Genie receiver will work with any other DIRECTV HD DVRs HD Receivers and Clients that are connected to and compatible with Adv Whole Home and Whole Home service so you can play pause rewind and delete recorded content that s on your Genie DVR from any room in the house However you will not be able to record content to the Genie from any co...

Page 73: ...eate your own Home screen Get instant access to your favorite channels and sports You control what s on your screen by choosing the channels you want to see the teams and sports you want to follow even the modules you want to include Create your own sports roster Browse games and get scores instantly across all sports You choose the teams and sports you want to follow Search for any television sho...

Page 74: ...blet remote control functionality requires a home Wi Fi connection The mobile App requires Internet access and directv com login Internet connections may vary In rare instances scheduled recordings may not be recognized Only available on certain DVR receivers Visit directv com apps for complete details iPad is a registered trademark of Apple Inc Use of the DIRECTV mobile apps are licensed under DI...

Page 75: ... Setup 80 Remote Control 81 Satellite 82 Whole Home 83 Power Saving 83 Reset 83 Parental Controls 85 Lock Now 86 Unlock Now 86 Ratings Limits 87 Adult Channels 88 Channel Blocks 88 Web Videos 88 Spending Limits 89 Viewing Hours 89 Favorite Channels 90 Help 91 CHAPTER 6 SETTINGS HELP ...

Page 76: ...e line NOTE Running the System Test will interfere with live TV and any current recordings Select More System Info to review your basic system information such as receiver model receiver ID access card number software version etc as well as current receiver settings This information can be useful during troubleshooting DISPLAY Select Display to access the following options Preferences Video TV Rat...

Page 77: ...ur preferred onscreen text language Scrolling Effects Turn scrolling effects ON or OFF This affects the appearance of large text areas when they scroll Banner Time Set the channel banner time to determine how quickly the banner disappears after moving to a new channel NOTE To change your screen format and resolution temporarily press INFO on your remote select Audio Video from the Channel Banner a...

Page 78: ...ormat that does not exactly fit your TV screen your receiver will automatically size the picture Screen Format options include Original Format Pillar Box Widescreen 16 9 HDTVs only Letterbox Standard 4 3 TVs only Stretch and Crop If you re watching a widescreen movie on a Standard 4 3 TV you may want to choose Letterbox which places bars on the top and bottom of the screen If your HDTV is 4 3 aspe...

Page 79: ...TV If you select a resolution your TV doesn t support the receiver will reset the resolution after a few seconds Captioning Select Captioning to turn closed captioning ON or OFF and to select the font style size and color for the display of captions Clock Select Clock to set your time zone and whether you want the receiver to show Daylight Savings time or not SETTINGS CHAPTER 6 SETTINGS HELP ...

Page 80: ...N or OFF i e for a surround sound system Not all TV programs deliver Dolby Digital 5 1 audio Look for the Dolby Digital icon in the program description and Channel Banner HD Channels include 5 1 surround sound when available from the programmer Additional equipment is required and sold separately Dolby and the double D symbol are trademarks of Dolby Laboratories NETWORK SETUP Select Network Setup ...

Page 81: ...V or other A V equipment such as a DVD player or surround sound system For best results it is helpful to know the model number and brand of your equipment To clear current AV1 AV2 and TV settings select Program Remote and then Reset Remote IR RF Setup Certain remote control models feature RF radio frequency capability Refer to the model number printed on the top left corner of your DIRECTV Remote ...

Page 82: ... one remote to command a second DIRECTV Receiver Advanced Setups Use this option to set up your remote to control 3 or more receivers in one room SATELLITE This option is used by installers when your system is initially set up you should not have to use it However you can use this screen to view the satellite signal strength your receiver is getting or to repeat the satellite setup procedure The A...

Page 83: ...fied meaning they include features that reduce electrical consumption The Power Saving option automatically puts these receivers into Standby mode when there is no activity on your remote for 4 hours When the feature is ON a message will display to warn you before the receiver goes into Standby mode RESET The Reset screen lets you restart the receiver reset to factory defaults or reset everything ...

Page 84: ...eduled recordings and restores the receiver configuration to how it was set at the factory Reset Everything Completely erases everything from system memory and starts over like a new receiver WARNING All your recordings will be erased from the hard drive NOTE If Parental Controls are locked you must enter your password to reset the receiver SETTINGS ...

Page 85: ...Parental Controls Parental Controls enable parents to place certain restrictions on just who s watching what and requires a passcode to view restricted programming Whether it s for mature content spending amounts or even the number of hours of TV watching allowed you re always able to keep limitations where you want them for the whole family The system default is unlocked for all categories CHAPTE...

Page 86: ...ow and enter your passcode Making multiple entries aimed at guessing the passcode is discouraged by a time delay each invalid passcode entered lengthens the delay for subsequent entry by one second For more unlock options press MENU select Settings Help then select Parental Controls Various options for removing restrictions temporarily or permanently will appear Select one and enter your passcode ...

Page 87: ... limit you desire In addition to allowing or blocking shows by TV rating i e TV MA you can also set ratings limits for particular types of content such as Fantasy Violence FV Dialogue D Language L Sexual Content S and Violence V A description of each content type displays when highlighted Other Shows Highlight and select the box to toggle the setting between Allow No Rating and Block No Rating If ...

Page 88: ... Show Adult CHANNEL BLOCKS Prevent children from viewing pre selected channels Select Channel Blocks Scroll down the channel list and select those you wish to block You can also key in channel numbers or use Block All or Allow All to save time WEB VIDEOS Prevent children from viewing video from the Internet Select Web Videos then highlight and select the box to toggle between Block Web Videos and ...

Page 89: ...llar limit using the numbers on your remote VIEWING HOURS Specify days and times when TV watching is allowed in your household Select Viewing Hours then select the start times and durations for viewing You can set hours based on school nights Monday Thursday and or weekend nights Friday Saturday and Sunday PARENTAL CONTROLS CHAPTER 6 SETTINGS HELP ...

Page 90: ...Custom 1 and Setup Custom 2 options will be displayed Select the one you want and follow the onscreen instructions to create and name your list Selecting a Favorites list makes it active and hides the display of all other channels in the guide From the program guide press the YELLOW button on your remote select Favorites and then select the list you want to make active The name of the currently se...

Page 91: ...etailed information Tune to Channel 1 to access the interactive DIRECTV Customer Information Channel Watch videos on a variety of topics such as your remote control receiver features and troubleshooting To exit the Customer Information channel press CHAN UP DOWN press GUIDE or enter a channel number to tune to You can also find answers to all your questions on DIRECTV s Answer Center at support di...

Page 92: ...92 DIRECTV HD DVR RECEIVER USER GUIDE ...

Page 93: ...e Home HD DVR 94 Key Genie HD DVR Features 94 Key Genie Client Features 95 Share Programs Between Rooms 95 Genie as a Media Server 96 Connecting Clients 97 Special Features 98 Picture in Picture 98 Back Panel Example 99 CHAPTER 7 GENIE HD DVR ...

Page 94: ...es Use this chapter to learn about all the great features of DIRECTV Genie HD DVR and Clients This chapter highlights the additional features specific to these models KEY GENIE HD DVR FEATURES Record up to five programs simultaneously Store up to 200 hours of HD programming and 800 hours of SD total on the 1TB terabyte hard drive Actual recording capacity varies based on type of programming being ...

Page 95: ...tive rooms simultaneously up to three Whole Home Clients 2 In a client server setup with RVU enabled TVs or Genie Clients in your home RVU is a technology that allows you to connect certain TVs devices and DIRECTV Clients to your Genie HD DVR without adding a full featured DIRECTV Receiver NOTE The Genie receiver will work with any other DIRECTV HD DVRs HD Receivers and Clients that are compatible...

Page 96: ...nd live programming in any connected room Schedule watch or prioritize recordings from any room NOTE Your Genie HD Receiver includes five 5 tuners A tuner is used whenever you watch or record a program For example if two rooms are watching live TV three tuners are available for recording Watching a recorded program does not require a tuner See your RVU enabled TV s User Guide for more information ...

Page 97: ...shown on the Add a Client screen and do not exit the screen On the Client enter the PIN you received from the Genie HD DVR using the remote Select Done on the confirmation screen The Create a Location screen displays You may add a new location or replace a location Select the appropriate option and follow the onscreen instructions Once the location has been set up you have a choice of copying sett...

Page 98: ...g moves into a smaller window on your screen The larger video is the active program and can be controlled by your remote To switch between programs press the DOWN ARROW To change the position of the smaller window press INFO on your remote Select PIP and choose a position from the options provided NOTE Picture in Picture is only available on the TV that is connected directly to the Genie Adv Whole...

Page 99: ...AR EACH 5V 500mA 5 DIGITAL AUDIO OUT COAXIAL Use this digital audio connection for sound 6 POWER Your receiver must be plugged in at all times to function properly WARNING Use only the power supply power cord that came with your DIRECTV receiver Failure to use the authorized power supply power cord may cause electric shock fire bodily injury and or property damage If the power supply power cord be...

Page 100: ...100 DIRECTV HD DVR RECEIVER USER GUIDE ...

Page 101: ...OTING FAQS Troubleshooting Tips 102 Reset Your Receiver 102 Reauthorize Your Receiver 102 System Software Updates 103 Onscreen Messages 103 Run the System Test 104 Frequently Asked Questions 105 CHAPTER 8 TROUBLESHOOTING FAQS ...

Page 102: ...ists try resetting the Genie HD Receiver If the problems persist try unplugging the power cord of the DIRECTV Receiver for 15 seconds then plug it in again REAUTHORIZE YOUR RECEIVER If your receiver displayed the message 722 Service Expired try reauthorizing your receiver On a computer go to directv com reauthorize and follow the onscreen instructions You will need to be logged into your account o...

Page 103: ...he receiver download and or reset is complete you can resume using as normal ONSCREEN MESSAGES There may be times when you see an onscreen message similar to the one on the right The top line of the message gives a brief description of what causes the onscreen message to display while the second line displays instructions to follow Most onscreen messages supply an error code in parentheses Go to d...

Page 104: ...n your DVR 1 Turn on your TV and the DVR 2 Slide the mode switch to the DIRECTV position then press MENU 3 Select Settings Help 4 Select Settings then Info Test 5 If you have a High Definition DVR select Run System Test 6 If your system does not pass the System Test check any of these potential trouble areas cabling pointing the satellite dish phone connection and access card 7 If you continue to ...

Page 105: ... there are no weather problems in your area reset your DIRECTV DVR using the red RESET button behind the door on the front of the receiver or by unplugging the receiver for 15 seconds and then plugging it back in Check all the connections on the back of your receiver starting with the SAT IN connection and make sure they re secure If the problem is coming from the program source for example you se...

Page 106: ...ng other than your DIRECTV receiver toggle through the inputs with the input button on the DIRECTV remote if programmed or TV remote until you get your picture If the DIRECTV remote is not working for the TV it may need to be programmed If the TV remote is not available 1 Find the Input or Source button on your TV and press it It may be on the front panel sides bottom or top edges of your TV 2 Slo...

Page 107: ...to the DIRECTV position so the remote will control the DIRECTV Receiver Check the batteries in the remote control They may be weak dead or installed incorrectly Try replacing batteries If you re entering a channel number that is less than four digits long the receiver might wait two seconds before tuning to the channel Press ENTER after entering a channel number to tune immediately If you are tryi...

Page 108: ...y won t my DIRECTV Receiver turn on Your receiver won t turn on with either the remote or from the front panel Possible Causes Remote batteries have an insufficient charge Receiver or power strip is not plugged in to a power source or power cord is not plugged in to receiver Wall outlet is not providing power Solution If your receiver won t turn on the problem may be with the receiver itself or wi...

Page 109: ...e ends in the proper directions Otherwise replace batteries Make sure nothing is blocking the IR sensor on the on the receiver Remote must be pointed at receiver unless it is capable of RF and had been set up as RF I see a message on my TV screen that says Please Call Customer Service x721 What s going on Possible Causes The channel you re trying to watch may not be included in your programming pa...

Page 110: ...access panel door on the front of the DIRECTV Receiver and wait for program guide information to be acquired Q Why are my video and audio out of sync The audio track does not match the lip movements on the screen Possible Causes Problem with how the program was produced or how it was sent to DIRECTV for broadcast Your surround sound system may be out of sync or may be set up incorrectly Solution C...

Page 111: ... MUTE button not activated Raise or lower the volume Did volume meter display on TV Test sound on TV by changing the input to another source such as a DVD player game box or antenna If connected to stereo or surround sound system verify components are on and set to the correct mode and that audio cables are secure and connected correctly If the issue continues reset your DIRECTV Receiver Press the...

Page 112: ...en press the YELLOW button and select Change Favorites List then All Channels Enter the channel number using the number pad on the remote control Check the dish type set in your receiver s preferences Press MENU select Settings Help Settings Info Test then More System Info Check the Satellite Dish Type shown on the System Setup screen to see if it is correct If not select Satellite from the left m...

Page 113: ...for internal circuits to reset then turn receiver back on Consider using a line conditioner or surge protector Consult an electrician if the problem is frequent or severe especially if other household appliances or electronics are affected If parental limits are active turn your DIRECTV Receiver back on and enter your parental lock code at the prompt Q Why does my DIRECTV DVR turn on or change cha...

Page 114: ...the TV incorrectly You may be on the wrong video source for your DIRECTV Receiver You may be tuned to a channel that is not currently broadcasting or that you don t subscribe to Solution Check that DIRECTV DVR and TV are both powered on Read Appendix 2 Connections to TV and Equipment for instructions about connecting your receiver Press the INPUT button on the TV remote control to change video sou...

Page 115: ...n Notices Verify that your wireless phone jack transmits Caller ID information If not connect a standard phone cable to your receiver or replace your wireless phone jack Q Why didn t a program I tried to record show up in the My Playlist screen You wanted to record a program to watch later but it is not listed in your Playlist Possible Causes Someone else may have prevented the recording or erased...

Page 116: ...IRECTV DVR can record up to two programs at once or it can record one program while you watch another live program Possible Causes You tried to record three programs at the same time or tried to watch a live program while recording two others at the same time There was an overlap in the programs you tried to record Solution If you tried to record three programs at once or watch a live TV program w...

Page 117: ...y be able to record the same program again later in the week Check the Program Guide for additional showings For sporting events you may want to extend the recording stop time 15 minutes or more to protect against overtime games If you had a priority conflict try adjusting your start and end times You may need to choose a different time slot to record a program if the conflict continues Q Why was ...

Page 118: ...RD press SELECT on Keep press SELECT on the Keep Until box to change it to I Delete use the ARROW button to move over to Update and press SELECT If you recorded a DIRECTV CINEMA movie or Pay Per View event but did not watch it the time which you are allowed to purchase or watch it may have expired To avoid this in the future check your Pay Per View recordings in the My Playlist screen for expirati...

Page 119: ...igh Definition output HDMI and Standard Definition SD outputs S Video Component Red Yellow White or Coaxial on the same receiver You are using SD outputs S Video Component Red Yellow White or Coaxial and have the receiver set to HD resolutions such as 720p 1080i or 1080p Solutions Changethereceiverresolutionto480ior480pbypressingtheRESbuttononthefrontreceiverpaneluntil480ior480pisselected Uncheck ...

Page 120: ...120 DIRECTV HD DVR RECEIVER USER GUIDE ...

Page 121: ...ed 122 What is Excluded 123 Make Sure You Keep 123 Before Requesting Repair Service 123 To Get Warranty Service 124 To Get Out of Warranty Service 124 DIRECTV PROTECTION PLAN 125 FCC Customer Information 126 TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS 129 CHAPTER 9 WARRANTY AND OTHER INFORMATION ...

Page 122: ...D Warranty coverage begins the day you acquire the product For ninety 90 days from the acquisition date at the option of DIRECTV the DIRECTV HD DVR will be repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary if it becomes defective or inoperative This exchange is done without charge to you for parts and labor You will be responsible for the cost...

Page 123: ...rranty Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications A product used for commercial or institutional p...

Page 124: ...PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U S A THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES GUARANTEES AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THI...

Page 125: ...ll states except Florida in which Asurion Service Plans of Florida Inc offers the plan and underwritten by Continental Casualty Company Pricing terms and conditions of the DIRECTV PROTECTION PLAN are subject to change Full terms and conditions will be mailed to you prior to service billing DIRECTV PROTECTION PLAN YOUR BENEFITS INCLUDE COMPLETE SYSTEM COVERAGE Every DIRECTV Receiver in your home pl...

Page 126: ... provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause...

Page 127: ...y ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN Ringer Equivalence Number is used to determine the number of devices that may connect to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in resp...

Page 128: ...ain any user serviceable components We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources FCC RF Radiation Exposure Statement MPE SAR RF Exposure Information This equipment complies w...

Page 129: ...e subject to the GNU GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following the written request to DIRECTV Use of such Software is also subject to the terms of any applicable agreement between you and each such provider DIRECTV reserves the right to modify supplement update and otherwise alter the Software via software download...

Page 130: ...IRECTV OR ITS LICENSORS WITH RESPECT TO THE SOFTWARE INCLUDING BUT NOT LIMITED TO ANY WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE TITLE OR NON INFRINGEMENT OF THIRD PARTY RIGHTS IN NO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT INDIRECT...

Page 131: ...d associated utilities it uses together with its modifications if any available to the public in source code form You are free to use modify and distribute the software and any modifications as long as you comply with the terms of the GPL referred to above and other open source software licenses The license terms applicable to the GPL may be found in the DIRECTV website located at www directv com ...

Page 132: ...certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two step...

Page 133: ...e absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such ...

Page 134: ...tomarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c A...

Page 135: ...y other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations then as a consequence you may not distribute ...

Page 136: ...rograms whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of softwar...

Page 137: ...ut even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 51 Franklin Street Fifth Floor Boston MA 02110 1301 USA Also add information on how to contact you by electronic and paper ma...

Page 138: ... 1989 Ty Coon President of Vice This General Public License does not permit incorporating your program into proprietary programs If your program is a subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Lesser General Public License instead of this License TERMS AND CONDITIONS FOR USE OF SOFTWARE T...

Page 139: ...tions 145 SD TV Connections 147 Audio Connections 149 Connections to Other Equipment 150 Appendix 3 Receiver Front and Back Panels 151 Appendix 4 How to Network Your HD DVR 155 Professionaly Installed DIRECTV Cinema Connection Kit 156 Self Installed DIRECTV Cinema Connection Kit Wireless 157 Wired 157 Wireless 159 Appendix 5 About High Definition 162 Screen Format Resolution 162 Supported Resoluti...

Page 140: ...at says Acquiring Satellite Info as the receiver gathers information from the satellite for the onscreen program guide Next you ll be given the opportunity to program your remote to control other equipment such as your TV and or DVD player Just follow the screen instructions and you ll be ready to watch in no time ACTIVATE YOUR DIRECTV SERVICE Once all the setup processes are complete all that s l...

Page 141: ... not allow you to purchase PPV programs and some features of our interactive channels will be limited If your receiver is connected to the Internet either directly or via a DIRECTV Home Network connection you do not need to be connected to a phone line See Your Internet Connection below Do not connect your receiver to a digital PBX phone system doing so may permanently damage your equipment and vo...

Page 142: ... or an OUT to an OUT All A V jacks and inputs are color coded Always match the color of the plug to the same color of the jack To obtain the best picture quality make sure the receiver is connected directly to the TV Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing or recording with certain consumer electronics e...

Page 143: ...ng the digital audio or RCA audio connectors Newer receivers have an A V Out connector that provides Component Video and RCA audio output in a single custom cable Component cables do not provide 1080p or 3D TV SD Video Connections These cables are provided for convenience only and do not present an HD picture They are useful if you have to connect your DIRECTV HD DVR to an older CRT TV a VCR or ot...

Page 144: ... found on older auxiliary equipment There are so many makes and models of TVs and auxiliary equipment it is impossible to fully describe all of the possible connections between them and your receiver Refer to the manuals for that equipment to see the connection options specific to each make and model The following images show examples of how your receiver may be connected using the supported video...

Page 145: ...COMMENDED Here is an example using a TV that has an HDMI connector as the best video audio input Note Only an HDMI connection provides a 1080p picture and 3D TV HD TV CONNECTIONS HDMI Cable APPENDIX 2 CONNECTIONS TO TV EQUIPMENT APPENDICES ...

Page 146: ... is an example using a TV that has component video connectors as the best video input Note A Component Video connection will not provide a 1080p picture nor 3D TV Component Video requires a separate audio connection HD TV CONNECTIONS Component Video APPENDIX 2 CONNECTIONS TO TV EQUIPMENT ...

Page 147: ... RCA Connectors Here is an example of a TV that has an S Video connector as the best video input Not all receivers have an S Video connector S Video requires a separate audio connection SD TV CONNECTIONS S Video Cable APPENDIX 2 CONNECTIONS TO TV EQUIPMENT APPENDICES ...

Page 148: ...s an example of a TV that has RCA connectors as the best video input RCA cables are often bundled as a three way cable with one video and two audio connections You can also purchase a single connection RCA video cable and a separate cable for audio SD TV CONNECTIONS RCA Video and Audio APPENDIX 2 CONNECTIONS TO TV EQUIPMENT ...

Page 149: ...ctor you end up using may be determined by the equipment you are connecting to For example your home theater system may support only the Digital Audio Out Optical connector The red and white RCA audio out connectors are so common it is possible you may have one of these cables already However these cables provide an analog signal so you will be missing out on the benefits of digital quality sound ...

Page 150: ... it is recommended you do not use a pass through connection from your TV or other equipment as an input to a DVD burner or VCR Instead use an available connection from your DIRECTV Receiver For example if you use the HDMI connection on your DIRECTV Receiver to connect to your TV you can use the Component Video Composite Video RCA or S Video Out to connect to your DVD burner VCR or second TV APPEND...

Page 151: ...buttons on the remote control You can use the front panel buttons at any time but they are especially useful if you misplace your remote control or the batteries die Your equipment may not look exactly like the model illustrated 1 2 3 5 6 7 8 9 10 4 APPENDIX 3 RECEIVER FRONT AND BACK PANELS APPENDICES ...

Page 152: ...button lights orange when a recording is in progress 7 SELECT Selects the item highlighted 8 RES RESOLUTION The RES key switches the output resolution of the DIRECTV Receiver Each time you press the key it cycles to the next available resolution 480i 480p 720p 1080i and 1080p supported on some models Note The RESOLUTION button on the front panel only changes the resolution It does not change the s...

Page 153: ...el Examples Your equipment may not look exactly like the model illustrated GENIE HD DVR DIRECTV HD DVR 1 3 5 6 8 9 10 11 12 13 14 4 1 2 3 6 7 8 9 10 11 12 13 5 4 APPENDIX 3 RECEIVER FRONT AND BACK PANELS APPENDICES ...

Page 154: ...Use this digital audio connection for sound 7 DIGITAL AUDIO OUT OPTICAL Use this digital audio connection for sound 8 HDMI Use this combination digital video and audio connector for the best picture quality This is the recommended connector for HD TV 9 ETHERNET Please refer to Appendix 4 for information on networking options on your HD DVR before connecting anything to the Ethernet port 10 USB For...

Page 155: ...ou have Whole Home or Genie HD DVR service Professionally Installed DIRECTV CINEMA Connection Kit Schedule a professional installation appointment at directv com getconnected Wireless Self Installed DIRECTV Cinema Connection Kit If you already connect to the Internet via WiFi you can order this wireless kit at directv com and connect yourself If you do not have Whole Home DVR or Genie HD DVR servi...

Page 156: ...dels HR20 23 R22 you must use either a professionally installed DIRECTV CINEMA Connection Kit or the DIRECTV CINEMA Connection Kit Wireless to connect to the Internet Your professionally installed DIRECTV CINEMA Connection Kit will include a Broadband DECA similar to one shown of the models here The DIRECTV CINEMA Connection Kit connects to a coaxial cable and an Ethernet cable connected to your h...

Page 157: ...ole Home DVR service WIRED Step 1 Connect your DIRECTV HD DVR to your router Connect one end of your Ethernet cable to the Ethernet port on the back of your router Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD DVR Ethernet cable connects to an unused port on the router Ethernet cable plugs into receiver Direct Connection Router DVR Receiver Etherne...

Page 158: ...n if you have connected previously Select Continue after successfully connecting to DIRECTV via the Internet See figure A Select Done to complete the setup process See figure B If your DIRECTV HD DVR does not immediately recognize the network connection you will get the option to choose the connection method Choose Wired See Figure C Follow the onscreen instructions Figure A Figure B Figure C APPE...

Page 159: ...ing to network your DIRECTV HD DVR Step 1 Connect your DIRECTV HD DVR to the wireless adapter Connect one end of the Ethernet cable to the Ethernet port on the back of the wireless adapter Connect the other end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD DVR If using the DIRECTV Cinema Connection Kit Wireless follow connection instructions found in the user s manual t...

Page 160: ...t Set Up Now Highlight your wireless network and press SELECT to display a blue dot next to your network Then select Continue Follow the onscreen instructions to complete the set up process of the wireless adapter NOTE If you are having difficulty connecting to the Internet or need more information visit www directv com getconnected APPENDIX 4 HOW TO NETWORK YOUR HD DVR APPENDIX 4 HOW TO NETWORK Y...

Page 161: ...ontinue after successfully connecting to DIRECTV via the Internet See figure A Select Done to complete the setup process See figure B If your DIRECTV HD DVR does not immediately recognize the network connection you will get the option to choose the connection method Choose Wireless See Figure C Follow the onscreen instructions Figure A Figure B Figure C APPENDIX 4 HOW TO NETWORK YOUR HD DVR APPEND...

Page 162: ...n format There are two keys that can be used to make changes the FORMAT key on the remote control and the RES Resolution key on the front panel of the DIRECTV HD DVR To change your Screen Format TV Ratio or TV Resolution settings press MENU select Settings Help then Settings and then HDTV FORMAT Key on Remote Control Press the FORMAT key on your remote to cycle the resolutions settings supported b...

Page 163: ...your TV doesn t support To correct this you ll need to change your resolution setting Press MENU select Settings Help Settings HDTV and then select TV Resolutions Mark or unmark the TV Resolutions to display the resolutions supported by your television Resolution RES Key on Receiver Front Panel This key is used to cycle through all available resolutions on your DIRECTV HD DVR It does not cycle thr...

Page 164: ...ach type of connection Output Connection Available Resolutions HDMI 1080i 1080p 720p 480i 480p Component Video YPbPr 1080i 720p 480i 480p S Video 480i Video RCA Type Yellow 480i NOTE 720p 1080i and 1080p are HD formats 480i and 480p are not S Video and RCA outputs display all resolutions as 480i APPENDIX 5 ABOUT HIGH DEFINITION ...

Page 165: ...r press MENU select Settings Help Settings HDTV and then Video Select the desired bar color See your TV s owner s manual for information on the best color for your set Stretch In the Stretch setting instead of adding bars to the top and bottom the 16 9 program image is stretched vertically until it s tall enough to fill the screen Your entire screen will be full but the program images are stretche...

Page 166: ...r press MENU select Settings Help Settings HDTV and then Video Select the desired bar color option See your TV s owner s manual for information on the best color for your set Stretch In this setting instead of adding bars to the sides the 4 3 program image is stretched horizontally until it s wide enough to fill the screen Your entire screen will be full but the images are a little stretched to co...

Page 167: ...167 APPENDICES ...

Page 168: ... 128 D 3D 18 143 145 146 154 3D Channels 15 18 Date Time 19 53 Defaults 39 50 51 83 84 97 Deleting 43 48 Destination Buttons 11 Digital Audio 99 144 149 154 DIRECTV Active Channel 26 56 57 98 176 DIRECTV Cinema 118 155 156 157 159 175 DIRECTV DoublePlay 63 DIRECTV Everywhere 53 74 DIRECTV Mode 107 109 DIRECTV Protection Plan 98 125 DIRECTV Mobile Apps 73 74 DIRECTV Whole Home DVR Service 66 67 68 ...

Page 169: ...0 34 35 J Just Added 30 K Keep 33 41 44 46 Keyword Search 28 48 L Language 16 23 77 80 87 97 Last 4 22 Live Buffer 14 Live TV 11 12 14 43 63 64 76 90 96 116 176 Local Channels 17 Lock 84 86 M Mail 21 Manual Recordings 39 50 Mark Delete 45 Media Share 58 156 Menu 10 11 25 26 176 Messages 21 26 55 56 101 103 Mini Guide 15 20 Mobile Apps 39 52 53 55 73 74 Model Number 122 126 Mode Switch 10 12 81 104...

Page 170: ...8 50 Q Queue 32 33 35 48 49 175 QuickTune 55 64 R RCA Connectors 147 148 154 Rear Panel 6 153 154 Recent Searches 28 Recordings 25 32 33 35 43 44 48 49 50 51 70 88 114 116 118 a series 42 a single show 40 changing a record option 42 defaults 50 from All Movies or On Demand 31 from Live TV 42 from the guide 42 history 50 managing 50 51 manually 50 purchases 50 remote 52 53 stopping an in progress 4...

Page 171: ...S Video 119 143 147 150 164 System Info 76 112 System Messages 21 26 56 101 103 System Software Updates 103 System Test 76 102 104 T Tablet 53 Temporarily Unlock 86 Terms Conditions for Use of Software 129 130 131 132 133 134 135 136 137 138 Tickmark 12 To Do List 39 42 48 70 114 118 Troubleshooting 76 91 101 102 103 104 TV Apps 26 65 95 141 TV Problems 106 109 110 111 114 TV Ratings 87 TV Ratio 7...

Page 172: ...hnology that is protected by U S patents and other intellectual property rights of Rovi Corporation Reverse engineering and disassembly are prohibited Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing in high definition and or recording with certain consumer electronics equipment attached to the receiver Please co...

Page 173: ...173 ...

Page 174: ... showing Indicates showing that was set by the user was canceled by the scheduler due to an unexpected conflict Shows Autorecord has been set for matching programs in a Search Indicates a recorded or live stored video is fast forwarding at normal speed Indicated a recorded or live stored video is rewinding at normal speed Indicates current video is paused This key plays current video when paused i...

Page 175: ...tal controls On screen color hint indicating a special function activated by pressing the related color button on the remote control Indicates the scheduled PPV is set to purchase Program is currently downloading Indicates the program is will be broadcast in High Definition format Indicates program is ready to watch Indicates a Program is in the Queue All episodes of an ongoing programs are in the...

Page 176: ...e up and down PREV Tunes to previous channel viewed ENTER Activates channel number entries quickly Keys in orange text can be programmed to function with your VCR DVD player or other stand alone equipment These descriptions apply to DIRECTV HD DVRs Other equipment may behave differently TV INPUT Changes the source the piece of equipment whose signal is displayed on your TV FORMAT Cycles through sc...

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