After Sales Service
Your Dimplex Wall-mounted Fan Convector is guaranteed for one year
from date of purchase. We undertake to repair or exchange free of charge
within this period, any part found to be defective due to a manufacturing
fault. .
Your rights under this guarantee are additional to your statutory rights,
which in turn are not affected by this guarantee.
Should you require after sales service, please get in touch with the retailer
through whom you purchased the appliance, or your nearest Dimplex
Customer Services.
Please do not initially return a faulty appliance or part of an appliance to
us as this may result in transit damage and/or delay in providing service.
Let us know your difficulty quoting the model number and series of the
appliance. We will then take the appropriate action.
Please retain receipt as proof of purchase.
The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility
(EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336
Glen Dimplex UK Limited
UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat)
Millbrook House
Grange Drive
Customer Services: Tel. 0870 7270101
Hedge End
Fax. 0870 7270102
Southampton
e-mail [email protected]
Hampshire. SO30 2DF
Republic of Ireland Tel. 01 8424833
