Glen Dimplex UK Limited
Millbrook House
Grange Drive
Hedge End
Southampton
Hampshire. SO30 2DF
UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat)
Customer Services:
Tel.
0870 7270101
Fax.
0870 7270102
Republic of Ireland
Tel.
01 8424833
The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility
(EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336
After Sales Service
Your product is guaranteed for one year from the date of purchase.
Within this period, we undertake to repair or exchange this product
free of charge (excluding lamps & subject to availability) provided
it has been installed and operated in accordance with these
instructions.
Your rights under this guarantee are additional to your statutory
rights, which in turn are not affected by this guarantee.
Should you require after sales service you should contact our
customer services help desk on 0870 727 0101. It would assist
us if you can quote the model number,
series, date of purchase,
and nature of the fault at the time of your call. The customer
services help desk will also be able to advise you should you need
to purchase any spares.
Please do not return a faulty product to us in the first instance as
this may result in loss or damage and delay in providing you with
a satisfactory service.
Please retain your receipt as proof of purchase.
[c] Glen Dimplex UK Limited
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex UK Limited.
Operation
The unique flame effect may be enjoyed whether or not the heating
elements are in operation
.
Controls
The heater controls are located on the back of the heater (see Fig.
2).
Three switches provide a choice of heat settings. A switch is in the
ON position when the side with the markings on (i.e.
I
,
I
, or
II
) is
pushed in.
Fig. 3
Switch 1 ( I )
Switch 2 (
I
)
Switch 3 (
II
)
Controls the electricity supply to the heater and
flame effect.
Note: This switch must be in the ON ( I ) position
for heater to operate with or without heat.
Provides 1kW heat output
Provides 2kW output with switch 2
Maintenance
WARNING – BEFORE UNDERTAKING ANY MAINTENANCE OR
CLEANING REMOVE PLUG OR DISCONNECT FROM THE
ELECTRICITY SUPPLY.
4 screws on
back panel
Fig. 4
Two lamps are located behind the back panel as indicated in Fig 4.
To gain access to the lamps, the four screws which secure the
back panel, must be removed. Remove and slide out panel as
indicated on Fig. 5
Fig. 5
Fig. 6
Remove the defective lamp by unscrewing it as shown - see Fig.
6. Replace with a 60W E14 SES Clear Candle lamp.
Take care not to over-tighten the lamp. Refit the back panel and
secure with the four screws.
An automatic cut-out will switch off the heater if for any reason it
overheats. This could occur for instance, if the air inlet or outlet
were restricted in any way. If the cut-out operates, the heater will
switch off. The heater will switch on once the obstruction has
been removed and the heater has cooled. If the cut-out continues
to operate intermittently, the heater should be switched off and
Customer Services contacted.
Safety cut-out
