20
Troubleshooting
PROBLEM
CAUSE
SOLUTION
The unit is not
operating.
• Check the power connection in
securely.
• Insert the power cord securely
into the wall Outlet.
• Check if the water level
indicator lights up?
• Empty the drain pan by remove
the rubber plug.
• Check the room temperature.
• The range of operating
temperature is 5-35
o
C.
The unit works with
reduced capacity.
• Check the air filter for dirt.
• Clean the air filter as necessary.
• Check if the air duct is blocked. • To clear the obstacle.
• Check if the room door or
window is open.
• Keep the door and windows
closed.
• Check if the desired operating
mode is selected and the
temperature is properly set.
• Set the mode and temperature
at proper set-point according
the manual. (Refer to page 10).
•The exhaust hose is detached.
• Make sure the exhaust hose is
securely attached.
Water Leakage
• Overflow while moving the unit. • Empty the water tank before
transport.
• Check if the drain hose is kinked
or bends.
• Straighten the hose to avoid a
trap existing.
Excessive Noise
• Check if the unit is securely
positioned.
• Place the unit on horizontal and
firm ground.
• Check if any loose, vibrating
parts.
• Secure and tight the parts.
• Noise sounds like water flowing. • Noise comes from flowing
refrigerant. This is normal.
Error Codes
EO
• Communication faults between
main PCB and display PCB.
• Check the wire harness of the
display PCB for damage.
E1
• Ambient temperature sensor
failure.
• Check connection or replace
it. To clean or replace the
temperature sensor.
E2
• Coil temperature sensor failures.
• Check connection or replace
it. To clean or replace the
temperature sensor.
Ft
• Condensate water high level
alarm.
• Empty the drain pan by
removal the rubber plug.
15429_Dimplex DPRC26ECO-A Manual.indd 20
15429_Dimplex DPRC26ECO-A Manual.indd 20
7/09/20 4:33 PM
7/09/20 4:33 PM