Dimplex BF362SD Service Manual Download Page 3

3

walls).  It is supplied with one of hundreds of independent 

frequencies to prevent interference with other units.

!

 NOTE: 

 Before attempting any operation with the 

remote, pull the plastic insulator strip out from between 

the remote casing and battery cover (Figure 2).

To operate, push the ON button sequence through the 3 

levels of the fireplace (see manual controls for more detail), 

push the OFF button to turn the fireplace off.

Remote Control Initialization/Reprogramming

If the remote control or remote control receiver has been 

replaced, follow these steps to initialize the remote control 

and receiver:

Ensure that power is supplied through main service 

1. 

panel.
Access the manual controls, (remove glass doors or 

2. 

pull grill down if applicable) pull right hand edge of right 

hand steel curtain towards the center of unit. 

Locate manual controls. (Figure 1)

3. 

Activate the On/Off switch, the red level 1 indicator light 

4. 

will flash.

Press and hold the “ - “ portion of the 3-position heater 

5. 

switch for five (5) seconds (the second red indicator 

light will flash).

Press the On button located on the remote control. 

6. 

(Figure 2)  

This will synchronize the remote control and receiver.

!

 NOTE: 

You will have only 10 seconds to perform this 

last step. Failure to do so will result in these steps 

needing to be followed again.

Battery Replacement 

To replace the battery:

Slide battery cover open on the remote control (Figure 

1. 

2).

Install one (1) 12-Volt (A23) battery in the battery 

2. 

holder.

Close the battery cover

3. 

Battery must be recycled or disposed of properly. 

Check with your Local Authority or Retailer for 

recycling advice in your area.

OPERATION

Manual Controls

On/Off Switch

The On/Off Switch supplies power to the remote control 

receiving unit.  When placed in the On position Level 1 

indicator will flash.

3-Position Heater Switch

Pressing “-” activates:

Level 1 (once) - the flame effect is turned on and the 

first red indicator light is activated;
Level 2 (twice) - the flame effect remains on, the heater 

is activated to the low heat setting, and the first and 

second red indicator lights are activated; 
Level 3 (three times) - the flame effect remains on, the 

heater is set to the high heat setting, and all three red 

indicator lights are activated.  

Pressing “=” turns the fireplace off.

NOTE: 

 Hot air will blow from both sides of the fireplace 

when the 3-position heater switch is activated.  The heater 

may emit a slight, harmless odor when first used.  This odor 

is a normal condition caused by initial heating of internal 

heater parts and will not occur again.

Resetting the Temperature Cutoff Switch

Should the heater overheat, an automatic cut out will turn 

the fireplace off and it will not come back on without being 

reset.  It can be reset by switching the On/Off Switch to Off 

and waiting five (5) minutes before switching the unit back 

on.

!

  NOTE: 

 If operating the unit with a remote control, the 

remote may require re-initializing after turning the power 

off.

 CAUTION:  

If you need to continuously reset the heater, 

disconnect power and call Dimplex customer service at 

1-888-DIMPLEX (1-888-346-7539).

Remote Control

!

  NOTE: This unit is not designed to be used with 

wall switches for flame control, thermostat control or 

Dimplex wall setters.

The fireplace is supplied with a radio frequency remote 

control.  This remote control has a range of approximately 

50 feet (15.25 m), it does not have to be pointed at the 

fireplace and can pass through most obstacles (including 

Figure 2

Off Button

On 

Button

Battery 

Cover

Plastic 

Strip

Figure 1

 

Manual Controls

3-Position 

Switch
On/Off 

Switch

Level 3 Indicator

Level 2 Indicator

Level 1 Indicator

Summary of Contents for BF362SD

Page 1: ...ice 2011 Dimplex North America Limited Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1 888 346 7539 www dimplex com IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage ...

Page 2: ... in damage to the equipment Warning Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death Operation 3 Maintenance 4 Exploded Parts Diagram 5 Replacement Parts 5 Wiring Diagram 6 Switch Replacements 8 On Off 3 Position Heater Switches 8 Flicker Motor Flicker Rod Replacement 8 Heater Assembly Replacement 9 Remote Control Receiver R...

Page 3: ...e remote control receiving unit When placed in the On position Level 1 indicator will flash 3 Position Heater Switch Pressing activates Level 1 once the flame effect is turned on and the first red indicator light is activated Level 2 twice the flame effect remains on the heater is activated to the low heat setting and the first and second red indicator lights are activated Level 3 three times the ...

Page 4: ...he plastic 5 grommet which holds the end of the rod in the left bracket Grasp and turn it turn releasing it from the slot in the bracket and then lift it out of the bracket The motor side of the rod may be attached to the motor 6 in one of two ways Secured with a spring attach needle nose pliers to the spring on the motor shaft and pull while rotating in the same direction of the spring winding Se...

Page 5: ...800070700RP REMOTE CONTROL 7 MOD 0 A 3000200200RP MOD B C 3000370600RP 6 2 3 4 5 9 10 8 7 13 12 11 1 Replacement Parts REMOTE CONTROL RECEIVER 8 MOD 0 A 3000200700RP MOD B 3000430800RP MOD C 3000820500RP PARTIALLY REFLECTIVE GLASS 9 5900160600RP GLASS SUPPORT STRIP 10 0438290100RP MESH CURTAIN 11 8800240103RP CURTAIN ROD 12 8800250100RP LIGHT SOCKETS WITH HARNESS 13 2500090100RP 4 12 11 1 9 ...

Page 6: ...ack Green Orange Red Yellow Thermal Cut Off Jumper 1 Black Thermal Cut Off Jumper 2 Black Connector Connector Connector Connector Connector Connector Bulb Bulb Bulb Bulb PC Board Power Switch On Off Momentary Switch Flicker 1 Flicker 2 Motor Blower 1 Motor Blower 2 Motor Flicker 1 Motor Flicker 2 Blower 1 Blower 2 Heater 1 Heater 2 N Wiring Diagram Post 2004 ...

Page 7: ...Bulb Bulb Bulb Bulb Connector Connector Connector Connector Connector Connector Thermal Cut Off Jumper 2 Black Thermal Cut Off Jumper 1 Black L1 N R3R2L2L2R1 N Yellow Red Orange Green Black Blue Black White Red Red Red Red White Black Black Black Black Black Black Black White White White White White White G Ground Neutral L1 Black Red Black Green Black White Wiring Diagram Pre 2004 ...

Page 8: ...ance or cleaning to reduce the risk of elec tric shock or damage to persons NOTE This unit is equipped with two flicker motor flicker rod assemblies Determine which motor is defective 1 Open the steel curtains remove glass doors if appli 2 cable on the side where the replacement is required Remove the 2 screws from the log set retaining plate s 3 along the front of the log set on the side where th...

Page 9: ...rient the replacement heater assembly and 7 connect all of the wiring connections in their original locations Reassemble in the reverse order as above 8 Remote Control Receiver Replacement Tools Required Phillips screw driver Wire Cutters Needle Nose Pliers or Slip Joint Pliers Warning If the fireplace was operating prior to servic ing allow at least 10 minutes for light bulbs and heating elements...

Page 10: ...es from both the original and the new receiver will require cutting to then be connected to its matching wire on the other receiver using the 3M push button connectors included in the package v Take the new replacement receiver plate and cut the small gauge wires leaving approximately 8 inches in length from the new receiver vi Using wire cutters cut one of the small gauge wires off the old receiv...

Page 11: ...N L 1 2 3 4 From Flicker Motor From Lights 2 From Flicker Motor From Lights Switch 3 5 AC1 From Blower From Heater Line In From Blower and Heater From Blower and Heater From Flicker Motor and Lights From Flicker Motor and Lights From Blower and Heater RL1 RL2 RL3 N N L 1 2 4 From Flicker Motor and Lights Switch 3 5 From Heater Line In From Blower and Heater From Flicker Motor and Lights From Blowe...

Page 12: ...oming power from the electrical wall socket Check Fuse Breaker Panel Defective On Off Switch Replace On Off Switch Defective Remote Control Receiver Replace Remote Control Receiver Initialize with Re mote Control Fireplace does not turn on in Remote Mode Improper operation Refer to Operation Section Remote control not initialized to fireplace Initialize the remote control Loose wiring Check wiring...

Page 13: ...ation Defective Heater Assembly Replace Heater Assembly Heater fan turns on but heater lacks heat Improper operation Refer to Operation Section Loose wiring Trace wiring in unit Defective Heater Assembly Replace Heater Assembly Heating element is glowing red Normal Operation Small glowing sections of the element are considered normal Defective heater assembly If larger glowing sections are causing...

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