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Digitus DA-70251, User Manual

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Digitus DA-70251 User Manual Download Page 51

   

 

51 

 

Q. How come I can’t see any USB device on the USB Server GUI? 

First of all, of course, check and if your USB device has been correctly 
connected to the product and powered on. 
Another possible reason is that, even though the USB server does 
support USB hub, the combination of a Full Speed Hub with a Low 
Speed Device (such as mouse, keyboard, etc), is 

NOT

 supported by this 

product. 
 

Q. OK, I have connected the USB device, now what?

 

Once a USB device is connected, simply use it the way you use it as if it 
is connected to your PC’s USB port. The usage is and should be the 
same. 
 

Q. I connected to the device but it doesn’t work? 

There are a few things you can check when you run into this problem. 
Some USB devices requires device driver to work properly. You should 
check and see if the device driver is correctly installed. To do so, simply 
connect the USB device to your PC directly via a USB cable and see if 
the USB device works. If it does not work, then it wouldn’t work when 
connected via USB server either. 
USB devices that are in use for a long time might suffer from component 
deterioration and hence does not provide USB signal that is strong 
enough to interact with our USB Server. Putting a USB hub in between 
the USB server and the USB device might help. 
Please note that some USB devices are not supported by our USB 
server. Please make sure your USB device is listed as supported on our 
released document 
 

Summary of Contents for DA-70251

Page 1: ...1 USB 2 0 4 PORT NETWORK HUB User Manual DA 70251 DA 70252 ...

Page 2: ...uct specifications without notice Information in this document may change without notice Trademarks Microsoft Windows XP Windows VISTA and Windows 7 are registered trademarks of the Microsoft Corporation All other brand and product names mentioned herein may be registered trademarks of their respective owners Customers should ensure that their use of this product does not infringe upon any patent ...

Page 3: ...rver allows you to use a multifunction combo device such as a Multiple Function Printers Another added benefit is that you can connect multiple printers scanners faxes to the USB Server through a USB Hub These are just some of the features that make our product one of the standards today The USB Server application provides a user friendly interface between you and the USB Server enabling you to mo...

Page 4: ...ase double click the USB Server setup file Then please follow the instructions of the wizard to complete the installation process Please reboot the system as requested by the installer when the process ends otherwise the software might not work properly ...

Page 5: ...5 Running Program To start the USB Server program please double click the shortcut icon of the USB Server on the Desktop This would bring up the main dialog box ...

Page 6: ... for the time your Windows OS will prompt you for Firewall Access Please make sure you unblock the software or grant it access otherwise the program will not work correctly Windows XP Firewall Access Alert Please make sure you Unblock the program ...

Page 7: ...7 Windows Vista Firewall Alert If your system is running Windows Vista please make sure you Unblock the program ...

Page 8: ...options and then click on Allow access when you see this alert Once you have done this once the system will remember your setting and will not prompt you again next time you run the software WARNING Failing to provide USB Server software with access through system firewall will cause malfunction in the program ...

Page 9: ...ons View and Help a tree view in the middle that displays a list of all the server and devices discovered on the network a Search button to get the current status of all USB Servers and devices and a button that toggles between Open Web Page and Connect Device depending on the node you select on the tree view The Open Web Page button toggles to Connect Device when a device is highlighted ...

Page 10: ...might now show up on the list It is either disconnected from the network powered off or suffering from other technical difficulties The device might be in one of the following states and there are different things you can do with it in each of the states Each status is represented by a specific icon Device Free A device with Device Free status is unoccupied and ready to be connected ...

Page 11: ...11 Occupied by Yourself When the device has been occupied the icon and Status change to indicate so ...

Page 12: ... indicates that the server s IP address is on a different network segment from your PC You can NOT connect to a device attached to such server Please check your network settings However you can still change its network settings Unsupported Device Some of the devices are not supported by USB server Such device will be identified by a stop sign icon as shown Of course connecting to an unsupported de...

Page 13: ... on the tree view and click on Connect Device button or double click on it This process might take a few seconds up to a minute depending on the complexity of the device Then you can operate a connected USB device as if it is connected to your PC s USB port directly ...

Page 14: ...anged to Disconnect Device Clicking on this button releases the selected device for other users Once you see the icon turns back the device has been disconnected and other users will then be able to connect to it This operation is exactly like when you unplug a USB device from your PC s USB port ...

Page 15: ...configure the settings of the USB Servers via the web based UI Select the target server on the tree view and then click on the Open Web Page button or the same option on the right click menu of server icon to bring up the web based configuration UI ...

Page 16: ...u into the web based UI of the server This is the main page You can see the important information about the USB Server and the device s connected to it The 4 links at the left hand side take you to different pages with other information about this server or functions you could perform ...

Page 17: ...17 Network Information This page displays the current network setting of the server like the current IP setting and the MAC address ...

Page 18: ...ng on this link takes you the page shown below Click on the Submit button with the correct password provided will reboot this USB Server If no password has been set then simply click on Submit button to perform this function ...

Page 19: ...pdate page below To change the password you must enter current password enter new password and enter it again for confirmation and then click on Submit to set the new Password If you are setting the password for the first time you don t have to provide current password ...

Page 20: ...the Utility Another way to configure the server is via the configuration dialog of USB Server To bring up the configuration dialog please RIGHT CLICK on the server icon to bring up this menu and select Server Configurations ...

Page 21: ...t If not you will immediately see the above dialog Sever Name This field allows you change the Server name Change it whatever you want USE DHCP When this field is checked your server acquires IP address automatically Uncheck it and you can enter IP address automatically ...

Page 22: ...a detailed description of this function Backup Firmware this function is a fail save mechanism for the Update Firmware function Just browse to where you want to save the backup file and click on Save to save the file Update Firmware update firmware with this function Use the Browse button to choose the firmware to update Click on Open to start Change Password Simply enter the new password and ente...

Page 23: ...rint out the document When the printing task is done the printer will then be AUTOMATICALLY disconnected so that other users can use it The user no longer has to manually connect and disconnect the printer NOTE This function will be enabled for printers or MFPs that has been installed and used on your PC For a new printer MFP please make sure you have installed it has been connected via USB port o...

Page 24: ...PARTICULAR DEVICE will be automatically connected when 1 The software starts up and the device is online and Free 2 The software is running and the device comes online 3 The software is running and the device status changes to Free from any other type of status HOWEVER if the user manually disconnects the device it will NOT be automatically connected again until the software has been restarted ...

Page 25: ...ll be automatically connected when 1 The device is plugged into the port when the software is running 2 The device is plugged into the port and is Free when the software starts up 3 The device is plugged into the port and the status changes to Free from any other status when the software is running ...

Page 26: ...ice at the same time This function is particularly useful when the functions or one of the functions of the targeted device must work with a specific application such as a multi function printer and the photo picture scanning utility Normally if you want to scan with a scanner connected to a USB server you must first connect the Scanner with the USB Server software then run the scan software and s...

Page 27: ...27 However this shortcut function consolidates these steps into two quick double click Let s see a sample use case Take this EPSON MFP as an example ...

Page 28: ...28 Right click on it and select the Create a Shortcut on Your Desktop option ...

Page 29: ...s up So this EPSON MFP comes with a scanning application called EPSON Scan You can see a shortcut of this EPSON Scan software being placed on your Desktop Now you can either Drag and Drop the EPSON Scan shortcut into the highlighted text filed ...

Page 30: ...30 Or you can use the browse button to select the shortcut ...

Page 31: ...31 Either way observe that the program path has been correctly captured and then click on the OK button ...

Page 32: ...32 Then you will see a new shortcut being created on the Desktop The naming rule of the new shortcut is adding a Network prefix to the name of the original shortcut ...

Page 33: ...33 Now when you double click the new Network EPSON Scan shortcut the software runs and the EPSON MFP gets connected at the same time You can then start your scanning task ...

Page 34: ...d simply close the EPSON Scan utility and the EPSON MFP will be disconnected automatically Now you can operate your MFP or Scanner with a shortcut on your Desktop and keep the USB Server software minimized at the system tray ...

Page 35: ...5 Auto Disconnect Printer MFP Storage Device These functions are there to prevent the case when one user connected a Printer or Storage device but forget to disconnect when he she is done with the device ...

Page 36: ...36 When these two functions are enabled you will see this message when you connect a Storage device or a printer ...

Page 37: ...vice such as pen driver flash driver These devices tend to periodically on a millisecond base communicate with the OS even when the user is not reading data from it or writing data to it So it never actually stays Idle and will never be automatically disconnected by this function External USB HDD type storage device does not have this problem ...

Page 38: ...38 Device Property Clicking on the Device Property to bring up the Device Property dialog box ...

Page 39: ... useful function Check the Launch a program when this device connects checkbox and provide the path to that program utility application software then the program utility application software would automatically starts up after you connect the device This function is particularly useful when the USB device you connect works with an application such as scanning utility with a multiple function print...

Page 40: ...40 File The Quit function exits the program ...

Page 41: ...41 Options Language You can change the utility s language with this option The default language would be the same as your system s language ...

Page 42: ... Same function as the Setting Server option on the server icon s right click menu Run USB Server When PC Starts Up This utility automatically runs when your system starts up Open Web Page Brings up the server s configuration web pages ...

Page 43: ...other user you can highlight that device and use this function This sends a message to the occupying user with your request The occupying user would either release the device or deny the request if s he is still using the device Device Properties Brings up the device properties dialog the same way as the Device Properties option when you right click on the device icon ...

Page 44: ...e status of all the servers and devices immediately use the Search button Clicking on the Search button triggers the program to immediately poll the network for the status of all the servers and devices The result will be updated to the tree view ...

Page 45: ...iew in the main dialog has two display modes Servers and Devices mode and Devices Only mode The default setting is Devices Only mode You can toggle between these two display modes with the View option on the control menu ...

Page 46: ...46 Servers and Devices view Device Only View ...

Page 47: ...47 Help About About option brings up a dialog box with legal and other relative information displayed ...

Page 48: ...ords data which might help software developers debug a problem So if you want to report a bug enable this function and repeat the steps to reproduce the bug Once you have seen the bug happen again you can use the Extract log file function to extract the file and send the file in for analysis ...

Page 49: ...49 Extract Log File Clicking on this option brings up the folder where the log file is kept ...

Page 50: ...ll anti virus software is not blocking USB Server application If this is the case you need to consult the manual of personal firewall anti virus software on how to allow a program to go through Q What language s does this product support The product s software including the utility and the installer supports 11 languages English Portuguese French Russian German Simplified Chinese Italian Spanish J...

Page 51: ...it doesn t work There are a few things you can check when you run into this problem Some USB devices requires device driver to work properly You should check and see if the device driver is correctly installed To do so simply connect the USB device to your PC directly via a USB cable and see if the USB device works If it does not work then it wouldn t work when connected via USB server either USB ...

Page 52: ...n though in reality they are usually transmitting at a rate of 200 Mbps Connecting more than of such device would exceed the available bandwidth provided by this product hence is not allowed Q Oops I forgot the password What can I do On the product there is a Reset switch that allows you to reset all configurations back to the default settings as it was when you purchased this product This functio...

Page 53: ...ct design you should be able to connect at least one and up to four USB scanners Please consult the supported device list for all the supported USB scanners Q Does this product support USB external HDD storage Yes it supports USB pen drive card reader and USB HDD device Depending on the product design you should be able to connect at least one and up to four USB storage devices Most of the USB mas...

Page 54: ...t USB Speaker Mic Yes it does However ONLY 1 USB speaker audio input output device is supported per product Please consult the supported device list for all the supported USB audio devices Q How come my USB device does not work with this product Though this product supports a lot of USB devices it is not without limitation Please contact your vendor for a list of all the supported devices This lis...

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