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6. Error Messages/Malfunctions
If an error occurs during a measurement, the measurement is discontinued and a
corresponding error code is displayed. (Example: Error no. 1)
* Please consult your doctor, if this or any other problem occurs repeatedly.
Other possible malfunctions and possible solutions –
If problems occur when using the device, the
following points should be checked and if necessary, the corresponding measures are to be taken:
Error No.
Possible cause(s)
ERR 1
The systolic pressure was determined but after wards the cuff pressure fell below
20 mmHg. The tube may have become unplugged after the systolic blood
pressure was measured. Further possible cause: No pulse has been detected.
ERR 2
Unnatural pressure impulses influence the measurement result. Reason: The arm
was moved during the measurement (Artefact).
ERR 3
Inflation of the cuff takes too long. The cuff is not correctly seated or the hose
connection is not sealed.
ERR 5
The measured readings indicated an unacceptable difference between systolic
and diastolic pressures. Take another reading following directions carefully.
Contact you doctor if you continue to get unusual readings.
ERR 6
Single data differ too much during Average Mode even after 4 cycles. No average
result can be displayed.
HI
The pressure in the cuff is too high (over 300mmHg) OR the pulse is too high
(over 200 beats per minute). Relax for 5 minutes and repeat the measurement.*
LO
The pulse is too low (less than 40 beats per minute). Repeat the measurement.*
Disfunctions
Solution
The display remains empty when the
instrument is switched on although batteries
have been installed.
1. Check the polarity of the batteries (+/-)
2. If the display is erratic or unusual, remove the
batteries and re-install new batteries.
The pressure does not rise although the pump
is running.
• Check the connection of the cuff tube and connect
properly if necessary.
The instrument frequently fails to measure
blood pressure values, or the values measured
are too low (too high).
1. Ensure the cuff fits correctly.
2. Make sure that the cuff is not fitted too tightly. Ensure
tight clothing such as a rolled-up sleeve isn’t exerting
pressure on the arm above the measuring position.
Take off articles of clothing if necessary.
3. Measure blood pressure again in complete peace and
quiet.
Every measurement produces a different value
although the instrument functions normally
and the values displayed are normal
• Please read the following information and the points
listed under (Common sources of error.) Repeat the
measurement.
The Blood pressure values measured differ
from those measured by the doctor.
• Record the daily development of the values and
consult your doctor about them.
• Please note: Blood pressure fluctuates continually so
successive measurements will show some variability.
