
Troubleshoo�ng
Before sending your camera for repair, check the following or contact our technical
specialist.
FOR NO VIDEO
Check the coaxial cable and make sure it is connected securely.
Check the power supply and make sure the camera has the proper voltage and current.
Check UTP/COAX switch inside the camera’s housing and confirm the switch’s posi�on
matches the signal connec�on type.
FOR OUT-OF-FOCUS VIDEO
Check the dome cover and the lens for dirt or fingerprints.
Use a so� cloth and gently clean.
The use of a field test monitor is recommended.
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