www.digitaljuice.com
Getting Started Guide
(continued)
Troubleshooting
For any problems using the unit, first consult these troubleshooting tips.
No image displayed on screen
Possible Reason #1:
Video cable off or connected incorrectly
Possible Solution #1:
Check the quality of the cable and make sure it is
connected to the correct input interface.
Possible Reason #2:
No video signal input
Possible Solution #2:
Check the signal source and output interface
connection to see if it is correct or not.
Possible Reason #3:
Monitor is not be powered on
Possible Solution #3:
Check to make sure the power source is connected
properly and that the power switch is in the “ON”position
Possible Reason #4:
Supply voltage instability
Possible Solution #4:
The power adapter is loose or the battery is poorly
connected with the battery plate. Tighten the connections and try again.
Image/Color displayed on screen is abnormal
Possible Reason #1:
Video cable has poor contact
Possible Solution #1:
Change the video cable and try again
Possible Reason #2:
Video signal interference from external environment
Possible Solution #2:
Move to another location and try again
Possible Reason #3:
Video input signal amplitude is too low
Possible Solution #3:
Check the signal source video output or change signal
source and try again
Possible Reason #4:
Color saturation adjustment in menu is set incorrectly
Possible Solution #4:
Enter menu to check color or reset to factory settings
Possible Reason #5:
The B/W setting is set to monochrome or black & white
Possible Solution #5:
Press the B/W button to return the display back to color
Possible Reason #6:
Image deformation
Possible Solution #6:
Reset the image ratio
Speaker is not playing sound
Possible Reason #1:
Audio cable is not connected or is connected improperly
Possible Solution #1:
Confirm connection with the corresponding input and
try again.
Possible Reason #2:
Volume adjustment is turned down all the way
Possible Solution #2:
Reset the volume control so that it is adjusted to a
proper position.
Possible Reason #3:
HDMI cable is poorly connected
Possible Solution #3:
Check the quality of the HDMI cable and HDMI cable
connection, or change the cable and try again.
Possible Reason #4:
No sound after switching video signal
Possible Solution #4:
This monitor accepts an audio signal only through
Audio IN or HDMI inputs
