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A

Solving Problems

This appendix provides you with information to determine the source of an

installation failure and correct simple problems.
This appendix covers the following topics:
• Correcting Display Problems
• If the Terminal Window Is Not Displayed

Correcting Display Problems

If you screen display is blank, distorted, or not aligned, try the following:

If the . . .

Then . . .

Screen is blank and the power

indicator light is off

Check all power cord and cable connections.

Check that the power switch is on.
Check that the power outlet is okay by plugging

in another piece of equipment that you know is

working.

Screen is blank and the power

indicator light is on

Check the brightness and contrast adjustment

controls.
Press any key to reactivate the display.

Screen display is distorted or

rolling

Move any electromechanical device, such as a fan,

a motor, or an electric pencil sharpener, away from

the terminal, or move the terminal.

Display area is not centered on

the screen

Use the horizontal, vertical, and rotation controls to

adjust the display area.

If you perform all the suggested solutions and the problem still exists, contact

your system manager or Digital service representative.

16 Installation Information

Summary of Contents for VXT 2000 Model VX225

Page 1: ...Order Number EK VXT15 IN B01 November 1992 This document describes how to Install the VX225 and VX227 models of the VXT 2000 windowing terminal Add memory to the terminal Revision Update Information This is a revised document Digital Equipment Corporation Maynard Massachusetts ...

Page 2: ...l Rights Reserved FCC NOTICE This equipment generates uses and may emit radio frequency The equipment has been type tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC rules which are designed to provide reasonable protection against such radio frequency interference Operation of this equipment in a residential area may cause interference in which cas...

Page 3: ...on 4 Place the terminal in position 7 Install options first 7 Connect the cables to the rear of the terminal 7 Check the terminal s test display 8 Final Steps 9 Installation Problem 9 3 Making Adjustments Identifying Controls and Indicators 11 Turning On the Terminal 12 Adjusting the Contrast and Brightness Controls 12 Adjusting the Tilt Swivel Stand 13 Adjusting the VX225 Rotation and Centering C...

Page 4: ... Not Displayed 17 B Installing Optional Memory Before You Start 19 Installing Memory Modules 19 Removing Memory Modules 22 C Options and Documentation Options 23 Related Documentation 24 Ordering Information 25 D Finding a Comfortable Working Position E Specifications Index iv ...

Page 5: ... appendixes This Section Describes Chapter 1 How to prepare your work site before you install the terminal Chapter 2 How to install your terminal and connect it to a local area network Chapter 3 How to make simple video display adjustments such as contrast and brightness Appendix A How to correct simple display problems and determine if your terminal is at fault when you have installation problems...

Page 6: ...signments if desired See VXT 2000 Windowing Terminal User Information to change button assignments Return Keys or switches that are labeled appear in a box Note Provides general information about the current topic Caution Provides information to prevent damage to equipment or software Warning Contains information to prevent personal injury Menu items Menu items followed by display a dialog box whe...

Page 7: ...Windowing Terminal User Information describes the terminal s features in detail Memory Requirements When you turn on the terminal it loads its VXT software from a server such as Digital s InfoServer or from a host computer system There are different memory requirements for using server based or host based software The optional image accelerator board for the VX227 model also requires more memory I...

Page 8: ...verheat Keep the air well circulated to prevent excess heat and dust from accumulating Other Suggestions Digital s video terminals have a number of built in features to provide a more comfortable working environment Here are some other suggestions for preparing your site Arranging the Lighting Avoid direct lighting or sunlight on the screen which causes glare and reflections Try to place lighting ...

Page 9: ...mfortable Keep the office temperature between 20 and 23 C 68 and 74 F at 30 to 70 percent relative humidity Provide adequate air ventilation to operate the equipment and avoid fatigue Control static electricity Some causes of static electricity are clothing and carpeting materials such as wool and nylon metal frame furniture and poor grounding two pronged plugs VXT 2000 Models VX225 and VX227 3 ...

Page 10: ...k and check the contents of each carton WARNING If necessary use two people to lift or move the terminal Make sure you have all the items shown in the following Standard Parts Checklist If you ordered optional memory image accelerator cables or adapters also refer to the Optional Parts Checklist Carefully inspect the components for shipping damage If you have missing or damaged items contact your ...

Page 11: ...TI0 c VXT 2000 model VX225 or VX227 windowing terminal User documentation kit Mouse and mouse pad Terminal power cord One keyboard and legend strip a LK401 LK402 ANSI standard or word processing style b LK421 short ANSI UNIX style c LK443 LK444 PC no legend strip VXT 2000 Models VX225 and VX227 5 ...

Page 12: ...he antistatic bag at this time Static electricity can damage these components 2 or 4 megabyte memory module up to three modules Image accelerator board VX227 model only Serial port and parallel port cables and adapters adapters not shown Thickwire Ethernet network cable Twisted pair Ethernet network cable ThinWire Ethernet network cable T connector and terminator 6 Installation Information ...

Page 13: ...turn here Connect the cables to the rear of the terminal Refer to the following figure and connect cables in order The figure shows the VX227 model but the VX225 layout is similar Make sure the power switch at the front of the terminal is off You press the switch in to turn the terminal on and out to turn the terminal off Connect the power cord to the terminal then to a grounded electrical outlet ...

Page 14: ...ng VXT V0n nnn VXT boot ROM version number 08 00 2B 11 22 33 Terminal s Ethernet address nnMB Megabytes of memory installed 4 to 16 LJ 01540 TI0 Self test progress indicator Fills in as tests are completed IMG Image accelerator board if installed If you installed additional memory While the self tests are running make sure the amount of memory listed in the self test display nnMB equals the total ...

Page 15: ...iewing angle of your terminal See Chapter 3 To start using your terminal see VXT 2000 Windowing Terminal Getting Started Installation Problem If the Terminal Manager window does not appear or you have other problems review the installation steps carefully If the problem continues refer to Appendix A in this manual The Help menu at the upper right of the Terminal Manager window only appears on serv...

Page 16: ...s chapter show the VX225 model The VX227 controls are in the same location The chapter covers the following topics Identifying Controls and Indicators Turning On the Terminal Adjusting the Contrast and Brightness Controls Adjusting the Tilt Swivel Stand Adjusting the VX225 Rotation and Centering Controls Adjusting the VX227 Rotation and Centering Controls 10 Installation Information ...

Page 17: ...r life turn the power off when not in use Contrast Adjusts the video display intensity Brightness Adjusts the video background intensity Rotation Lets you rotate the VX225 screen display if it is tilted Horizontal centering Adjusts the VX225 screen display to the left or right Vertical centering Adjusts the VX225 screen display up or down On the VX227 model you can center or rotate the screen disp...

Page 18: ... for a video display If the video display does not appear or the light does not turn on refer to Appendix A Adjusting the Contrast and Brightness Controls 1 Set the contrast and brightness controls to their maximum level by turning them all the way to the right 2 Decrease the brightness until the background intensity or raster just disappears 3 Adjust the contrast to your viewing preference M A 1 ...

Page 19: ...e terminal does not swivel in a complete circle If you try to swivel the terminal in a complete circle you could damage the base To adjust the tilt angle hold the base and either pull up or push down on the bottom of the bezel Use a side to side swivel motion to aid the tilting effort M A 1 2 9 9 8 9 D G VXT 2000 Models VX225 and VX227 13 ...

Page 20: ... the display is tilted adjust the rotation control If the display is off center adjust the horizontal or vertical centering controls Note Due to the earth s magnetic field the video display may shift slightly when the terminal is rotated or moved from one place to another 14 Installation Information ...

Page 21: ...ay the Customize menu 3 Point to the Video Alignment menu item and click MB1 to display the video alignment dialog box 4 If the display is off center use the video centering arrows displayed in the dialog box Each time you click MB1 on a centering arrow the display shifts in the direction of the arrow 5 If the display is tilted use one of the rotation arrows displayed in the dialog box Each time y...

Page 22: ...eck that the power outlet is okay by plugging in another piece of equipment that you know is working Screen is blank and the power indicator light is on Check the brightness and contrast adjustment controls Press any key to reactivate the display Screen display is distorted or rolling Move any electromechanical device such as a fan a motor or an electric pencil sharpener away from the terminal or ...

Page 23: ...ess nnMB Megabytes of memory installed LJ 01540 TI0 Self test progress indicator 001 9 VNI 0168 Error for disconnected network cable any other error code Make sure the memory size listed equals the amount of memory installed in the terminal If not remove and reinstall optional memory modules Appendix B If there is still a problem contact your system manager If you see another error code here the p...

Page 24: ...Solving Problems Other Problems VXT 2000 Windowing Terminal User Information contains an appendix on solving problems and getting service 18 Installation Information ...

Page 25: ...dules If you ordered additional memory for your terminal you should install it before connecting the cables You may receive up to three memory modules VX227 model Install any memory modules before installing an optional image accelerator board Use a grounding wrist strap and an antistatic mat to perform the installation if available Otherwise frequently touch the metal chassis of the terminal duri...

Page 26: ...wo locking tabs with your thumbs 4 VX225 model Slowly lower the cover toward you VX227 model Remove the cover by pulling the cover s slotted tabs straight out of their slots 1 2 LJ 02022 TI0 1 3 3 To close the VX225 cover press in the two locking tabs with your thumbs and push the cover into place Release the tabs to lock the cover in place To close the VX227 cover first insert the lower tabs in t...

Page 27: ...e bottom corner of the memory module should fit into the bottom of the slot for the connector 3 While pushing in on the memory module move the memory module into a standup position Both sides of the module lock into the metal connector clips Make sure the plastic tabs go into the holes on the memory module Also make sure the metal connector clips return to their original position LJ 02169 TI0 45 J...

Page 28: ...is a image accelerator board installed to the left of slot J3 temporarily remove the image accelerator board before trying to remove the memory module in slot J3 2 Remove the memory modules starting with the module in slot J3 a Release both sides of the memory module from the connector by gently pushing each clip away from the sides of the module b Grasp the edges of the memory module firmly and l...

Page 29: ...0 AA 4 MB memory module MS200 BA Image accelerator board VX227 model only 54 22339 01 Cables Cable Length Part Number Network Cables Thickwire 2 m 6 5 ft BNE4C 02 Twisted pair uncrossed 3 m 10 ft BN24G 03 Twisted pair crossed x 3 m 10 ft BN24F 03 ThinWire 3 6 m 12 ft BC16M 12 9 m 30 ft BC16M 30 T connector H8223 Terminator H8225 LAN kit Includes 3 6 m 12 ft cable T connector and terminator BC16T 1...

Page 30: ...umentation Kit EK VXT15 DK VXT 2000 Windowing Terminal Models VX225 and VX227 Installation Information EK VXT15 IN VXT 2000 Windowing Terminal Getting Started EK VXT20 GS VXT 2000 Windowing Terminal User Information EK VXT20 UG VXT 2000 Windowing Terminal Release Notes EK VXT20 RN You can also order the following related documents from Digital Check with your Digital sales representative for avail...

Page 31: ... 2400 or 9600 baud If you need help call 800 DIGITAL 800 344 4825 and ask for an Electronic Store specialist Telephone or Direct Mail Orders If You Are From Call Or Write U S A DECdirect Phone 800 DIGITAL 800 344 4825 FAX 603 884 5597 Digital Equipment Corporation P O Box CS2008 Nashua New Hampshire 03061 Puerto Rico Phone 809 754 7575 FAX 613 592 1946 Digital Equipment Caribbean Inc 3 Digital Pla...

Page 32: ...umentation1 DTN 241 3023 Software Supply Business Digital Equipment Corporation 1 Digital Drive Westminster MA 01473 Hardware documentation DTN 234 4325 508 351 4325 FAX 508 351 4467 Publishing Circulation Services NRO2 2 I5 444 Whitney Street Digital Equipment Corporation Northboro MA 01532 1 You must request an electronic Internal Software Order Form 26 Installation Information ...

Page 33: ... may occur after working for prolonged periods at the terminal These problems are related to posture and furniture rather than the terminal Take periodic work breaks Morning lunch and afternoon breaks meet most recommendations Take advantage of work breaks to move around and do simple muscle relaxing exercises Seating Position Use a seat that promotes proper posture with adjustments for seat heigh...

Page 34: ...gle so your elbows support your arm weight Do not flex or extend your wrists more than 15 degrees Incline your head downward but no more than 15 to 20 degrees If you use a mouse Rest your hand on the mouse so that your wrist does not drag along the work surface Operate the mouse close to your body s centerline Leaning over to operate a mouse can be tiring 28 Installation Information ...

Page 35: ... 1 lb 1 75 in 18 8 in 7 5 in LK421 Short ANSI keyboard 1 0 kg 51 mm 335 mm 165 mm UNIX style 2 2 lb 2 0 in 13 5 in 6 5 in LK443 LK444 PC keyboard 1 4 kg 50 mm 450 mm 180 mm 3 1 lb 2 0 in 18 25 in 7 25 in Mouse 97 g 32 5 mm 60 9 mm 99 1 mm 3 4 oz 1 28 in 2 4 in 3 4 in Environment Operating Storage Temperature 10 to 40 C 40 to 66 C 50 to 104 F 40 to 151 F Relative humidity 10 to 90 0 to 95 Maximum w...

Page 36: ...e and Resolution VX225 CRT 380 mm 15 in Resolution 100 dots in 1024 pixels 768 lines VX227 CRT 425 mm 17 in Resolution 110 dots in 1080 pixels 1024 lines LK401 or LK402 ANSI Keyboard Item Description Number of keys 108 sculptured keys with matte finish Models Available in many language dialects including English Cord 1 8 m 6 ft coiled cord with a 4 pin telephone type modular connector Indicator li...

Page 37: ...matte finish Available in North American UK version only Cord 1 8 m 6 ft coiled cord with a 4 pin telephone type modular connector Keys Approximate Size or Number Home row 30 mm 1 18 in above desktop Key size top 13 mm 0 50 in square Key spacing 19 mm 0 75 in center to center for single width keys Function keys 5 predefined keys 15 user definable keys including 10 Extend key sequences to emulate t...

Page 38: ... spacing 19 mm 0 75 in center to center for single width keys Numeric keypad 17 keys Function keys 3 predefined key 16 user definable keys Audible Indicators Keyclick Sounds after each keystroke Margin bell Rings once when cursor approaches right margin Warning bell Rings twice for errors in set up Mouse Item Description Switches Three tactile feel type switches with an actuating force of 85 grams...

Page 39: ...25 14 VX227 15 Contrast control 11 12 Controls 11 location 11 Cover removing 20 D Documentation 24 ordering 25 E Electrical specifications 30 Environmental specifications 29 Error codes 17 Ethernet address displayed by self test 8 Ethernet cables 6 H Horizontal centering control VX225 11 VX227 15 I Image accelerator board 6 memory requirements 1 Installation memory 19 to 22 selecting a location 2 ...

Page 40: ...list 5 Power indicator light 11 Power switch 7 11 Problems 16 R Rear cover removing 20 Rotation control 11 VX225 14 VX227 15 S Seating position 27 Self test display 8 checking for an error message 17 Serial communications cable 6 connector 7 Site preparation 1 to 3 29 Solving problems 16 Specifications 29 to 32 T Temperature 3 Terminal connectors 7 optional parts checklist 6 standard parts checkli...

Page 41: ...and indicators 11 12 14 installing 4 optional parts checklist 6 specifications 29 standard parts checklist 5 VX227 windowing terminal connectors 7 controls and indicators 11 12 15 installing 4 optional parts checklist 6 specifications 29 standard parts checklist 5 W Working environment 3 Index 3 ...

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