Digital DECpc LP
Troubleshooting
MCS Logistics Engineering - Nijmegen
49
Computer Troubleshooting
(continued)
Problem
Possible Cause
Action
Computer does
not boot from a
target diskette
drive
Drive ID incorrectly set.
Diskette drive not enabled.
Diskette boot option disabled.
Diskette does not contain start-up
files.
Loose cables.
Make sure the drive ID is correctly set (refer to the
documentation supplied with the diskette drive).
Run the BIOS Setup utility to enable the diskette
drive.
Run the BIOS Setup utility and set Boot From
Diskette A to "Enabled".
Insert a diskette with the correct start-up files.
Secure all cable connections.
No response to
keyboard
commands
Keyboard is password protected.
Keyboard is connected to the
mouse port.
Enter the keyboard password.
Power down the computer and connect the
keyboard to the keyboard port.
Disk Drive Troubleshooting
Problem
Possible Cause
Action
IDE/SCSI hard
disk drive
cannot read or
write
information
Incorrect disk drive jumper
settings.
Loose or incorrectly installed
cables.
IDE drive type incorrect.
Onboard IDE interface disabled.
IDE/SCSI hard disk drive is not
correctly formatted or
partitioned.
Computer is not configured for
SCSI hard disk operation.
Refer to the supplied kit installation instructions.
Make sure all cables are correctly installed.
Run the BIOS Setup utility to identify the correct
drive type.
Run the BIOS Setup utility and set the IDE
controller option to “Enabled”.
Format and partition as required using the supplied
operating system.
Run BIOS setup utility to configure computer for
SCSI operation.
Target diskette
drive cannot
read or write
information
Onboard diskette controller
disabled.
Diskette write protection is
enabled.
Run the BIOS Setup utility and set the diskette
controller to “Enabled”.
Run the BIOS Setup utility and set the diskette
write protection to “Disabled”.
