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DigiPoS PowerPoS Technical Manual

Printer Test

Please note that the Printer test will only work with printers that are Epson ESC/PoS
compliant. The serial scanning software will not reliably detect printers that are not
ESC/PoS compliant and therefore the tests cannot be relied upon.

An Example of a Printer Test

Customer Display Test

Please note that the Customer Display test will only work with displays that are Epson
ESC/PoS compliant, these include all of the Epson displays, the DigiPoS CD-5220 and
the DigiPoS WD-202 (when set up for ESC/PoS emulation). Start the test by pressing the
numbered key next to the menu entry; this will either be menu item 1 or menu item 2.

An Example of a Customer Display Test

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Summary of Contents for PowerPoS

Page 1: ...DigiPoS PowerPoS Technical Manual Socket 370 Series Manual Version 1 4 June 2004 ...

Page 2: ...no responsibility or liability for any errors or inaccuracies that may appear in this manual including the products and software described in it Updates to this manual and additional information may be found on the Internet at http www digipos systems com For any drivers associated with this DigiPoS please contact your supplier distributor or you can find the latest versions available for download...

Page 3: ...t additional cards and or devices All cautions and warnings on the equipment should be noted and adhered to Never pour any liquid into the opening that could damage or cause electrical shock If any of the following situations arise have the equipment checked by qualified service personnel o The power cord or plug is damaged o Liquid has penetrated into the DigiPoS o The equipment has been exposed ...

Page 4: ...N There is a danger of explosion if the CMOS battery is incorrectly replaced Replace only with the same or equivalent type of battery Please Contact you re nearest DigiPoS Systems office for further information and or assistance Page 4 of 82 ...

Page 5: ... 15 System Management Bus Interface 15 PC99 Compatible Power Management 15 Plug and Play Controller 16 VIA VT8601 North Bridge 16 General 16 Advanced High Performance Memory Controller 17 Accelerated Graphics Port AGP Controller 17 Integrated Trident Blade 2D 3D Video Accelerator 17 3D Rendering Features 17 2D Hardware Acceleration Features 18 Motion Video Architecture 18 Flat Panel Monitor Suppor...

Page 6: ...PS 2 Keyboard Mouse Ports 32 Windows Shortcut Keys 32 LAN Connector 33 VGA Connector 34 Hosiden Connector 34 Power Supply Connector 34 2 5mm Barrel Connector 35 POWER DISTRIBUTION ON THE DIGIPOS POWERPOS 36 Configuration 36 Correct Fuse Ratings 37 Power Board Configuration 37 Application 37 Typical Voltage Requirements 38 Continuous and Peak Current Capacity 38 ONBOARD DIAGNOSTICS FOR THE DIGIPOS ...

Page 7: ...ub Menu 62 PnP PCI Configurations 63 Details 63 PC Health Status 65 Details 65 Frequency Voltage Control 66 Details 66 Operating System Dependant Settings 67 DOS 67 Windows 95 NT 68 Windows 98 Me 2000 Xp 68 Windows Xp Special Notes 68 FAULT DIAGNOSIS 69 Power Up Test Sequence 70 Input Output Port Testing 71 PS 2 Keyboard Port 71 PS 2 Mouse Port 71 COM Ports 71 VGA Port 71 LAN Port 72 Parallel Port...

Page 8: ...re 76 CD ROM Failure 77 COM port failure 77 Parallel Port Failure 77 Disk On Chip Failure 77 Onboard LAN Failure 77 System Hold or Freeze 77 Test Sheet Completion 78 TEST SHEET 79 WARRANTY POLICY 81 Limited Warranty 81 Warranty Return Procedures 81 THE FOLLOWING SHALL VOID WARRANTY 81 DIGIPOS SYSTEMS GLOBAL OFFICE LOCATIONS 82 Page 8 of 82 ...

Page 9: ...output on riser card IRQ I O address selection by BIOS Jumper less PARALLEL PORT One LPT port SPP EPP ECP IRQ and address selectable by BIOS USB TWO USB ports supporting Windows 95 98 Me 2000 Xp FDD 1 44MB 3 5 FDD x 1 ENHANCED PCI IDE On board PCI Bus Master IDE1 2 controller with Windows utility Supports Ultra DMA 66 AGP GRAPHICS ADAPTER VIA 8601 AGP with shared memory from 2MB up to 8MB Features...

Page 10: ...onnector USB1 USB2 connector Audio line in line out microphone in 2nd CRT and LCD TMDS output optional THERMAL SOLUTION One low noise 50mm fan for power supply and HDD One low noise 50mm fan for CPU heat pipe water cooling system and air tunnel AC POWER SUPPLY 300W External Power Supply UL CSA VDE EMI meets FCC B AC POWER SOURCE AC 90V to 264V 60Hz 50Hz CASE DIMENSIONS 11 W x 11 D x 3 H 280 x 280 ...

Page 11: ...e for example forced airflow would have to be fitted to prevent the DigiPoS from overheating As a general rule the DigiPoS PowerPoS requires an airflow exchange rate of a minimum of 25 CFM Cubic Feet per Minute excluding PSU or 30 CFM including PSU when in an enclosed space The recommended location for these fans is as follows View From Above Airflow Direction Airflow Direction 30cfm Fan Exhaust V...

Page 12: ...yet still provides a secure mounting without the need for drilling holes in the case which will void the warranty DigiPoS Brackets To fit the bracket simply remove the case screw towards the rear of the DigiPoS and offer up the bracket to the DigiPoS Then refit the screw and the DigiPoS can now be secured in position The External PSU has mounting holes pre formed in its case and does not require a...

Page 13: ...s attempt to remove the heat pipe Failure to comply with this notice shall void all warranties Memory Each DigiPoS PowerPoS is fitted with a single module of memory Commonly referred to as laptop memory the correct terminology for it is Small Outline Dual In line Memory Module or SODIMM for short The specifications for this memory are as follows Pins 144 Pin Gold Type SDRAM Sizes 32 64 128 256 512...

Page 14: ...MA transfers Distributed DMA support for ISA legacy DMA across the PCI bus Serial interrupt for docking and non docking applications Fast reset and Gate A20 operation Edge trigger or level sensitive interrupt Flash EPROM 4Mb EPROM and combined BIOS support Supports positive and subtractive decoding UltraDMA 33 66 100 Master Mode PCI EIDE Controller Dual channel master mode PCI supporting multiple ...

Page 15: ...with integrated temperature sensing Internal core VCC voltage sensing Universal Serial Bus Controller USB v 1 1 and Intel Universal HCI v 1 1 compatible Eighteen level double words data FIFO with full scatter and gather capability Root hub and 2 functioning ports Integrated physical layer transceivers with optional over current detection status on USB inputs Legacy keyboard and PS 2 mouse support ...

Page 16: ...d Play Controller PCI interrupts steerable to any interrupt channel Steerable interrupts for integrated peripheral controllers USB floppy serial parallel audio SoundBlaster MIDI Steerable DMA channels for integrated floppy parallel and SoundBlaster pro controllers One additional steerable interrupt channel for on board plug and play devices Microsoft Windows 95 Windows 98 Windows Me Windows 2000 a...

Page 17: ...tion long burst transfers up to 1GB sec Intelligent request reordering for maximum AGP bus utilization Integrated Trident Blade 2D 3D Video Accelerator Optimised Shared Memory Architecture SMA 2 to 8MB frame buffer using system memory Floating point triangle set up engine Single cycle 128 bit 3D architecture 8M triangles second set up engine 140M pixels second tri linear fill rate Full AGP 4x incl...

Page 18: ...3 3V PCI interface with 5V tolerant inputs Supports up to 5 PCI masters PCI to system memory data streaming support Delay transaction from PCI master accessing DRAM Symmetric arbitration between Host PCI bus for optimised system performance Full Software Support Drivers for major operating systems and APIs including o Windows 9x o Windows NT 4 0 o Windows 2000 o Windows 3 x o OS 2 2 1 3 0 Warp o L...

Page 19: ... early Tx Rx threshold Supports a 32 bit general purpose timer with the external PCI clock as clock source to RTL8139C L Preliminary generate timer interrupt Contains two large 2Kbyte independent receive and transmit FIFO s Uses 93C46 64 16 bit EEPROM or 93C56 128 16 bit EEPROM to store resource configuration ID parameter and VPD data The 93C56 can also be used to store the CIS data structure for ...

Page 20: ...orrect type and options available please contact DigiPoS Systems 4 The only connectors that can be unplugged while the DigiPoS is powered are the USB connectors If any other connector is removed or replaced while the power is on serious damage can occur to the DigiPoS This is considered to be outside the scope of the warranty and will attract a charge for the repair of any damage caused by this ac...

Page 21: ...tivity Indicator 4 Front Panel Lock 5 LED DigiPoS Diagnostics Disk On Chip Active 6 LED Power Distribution Board Voltages 7 LED FDD Activity Indicator 8 FDD Drawer 9 FDD Release Button 10 CD ROM Optional 11 LED CD ROM Activity Indicator 12 CD ROM Drawer Open Button 13 CD ROM Manual Draw Open Catch 14 Power On Off Switch Note The diagrams shown here are greatly simplified to enable ease of use and ...

Page 22: ...ctor 3 Cash Drawer Loop Through Connectors 4 2 5mm Barrel Connector 5 COM1 Port 6 COM2 Port 7 Pulling Knob 8 Two USB Ports 9 LAN Port 10 VGA Port 11 Parallel Port 12 COM3 Port 13 PS 2 Mouse Port 14 COM4 Port 15 PS 2 Keyboard Port 16 Microphone In Socket 17 Line In Socket 18 Line Out Socket Page 22 of 82 ...

Page 23: ...Orientation 1 Power distribution board 2 Riser Card 3 HDD FDD sub chassis 4 CD ROM Note The diagrams shown here are greatly simplified to enable ease of use and there may be slight variations between these diagrams and the model you have Page 23 of 82 ...

Page 24: ...ery important that extreme care is taken when removing this item not to damage or deform the blue liquid cooling assembly in any way Also please take note of the screw types and their locations when removing them so that when re assembly is undertaken the correct screws go back into the correct location Once the air tunnel assembly has been removed the CPU should now be visible The following steps...

Page 25: ... through how to correctly fit the Socket 370 FC PGA CPU Step 1 Align your CPU by matching the blunt corner of the processor with the corresponding distinctive pinhole arrangement in the socket Step 2 After aligning the CPU make certain the pins on your Pentium processor match up with the non gold coated pinhole area as shown on the enlarged detail below Non gold coated area Gold coated Page 25 of ...

Page 26: ...the socket firmly but there is no need to use excessive force Open Close Step 4 Use a screwdriver to push the processor from the plastic cavity engraved with Close to the Open end This will push your processor into the gold coated pinhole area You can now proceed to the heat pipe installation Page 26 of 82 ...

Page 27: ... SW2 1 OFF ENABLE ON BOARD VGA DEFAULT ON DISABLE ON BOARD VGA SW2 2 OFF ENABLE PCI INTERRUPT DEFAULT ON DISABLE PCI INTERRUPT Example of a Switch The configuration for this switch is SW1 1 OFF SW1 2 ON All other jumpers or switches not mentioned here are either not applicable or have a reserved use Do not alter these settings unless you have been instructed to do so by DigiPoS Systems or an autho...

Page 28: ... 2 rows X 13 pins CONNECTOR PS2_MS PS2 6 PIN MOUSE CONNECTOR PS2_KB PS2 6 PIN KEYBOARD CONNECTOR KB1 EXT KEYBOARD 1X5 PIN CONNECTOR PWR1 POWER 8 PIN INPUT CONNECTOR PWR POWER LED CONNECTOR LAN LAN LED CONNECTOR HDD IDE1 LED CONNECTOR J11 DISK ON CHIP LED CONNECTOR FAN1 FAN 3 PIN CONNECTOR FAN2 FAN 3 PIN CONNECTOR U2 LAN BOOT ROM PLCC 32 PIN SOCKET U30 DISK ON CHIP DIP 32 PIN SOCKET U37 LAN RJ45 8 ...

Page 29: ...DigiPoS PowerPoS Technical Manual Motherboard Orientation JP1 J7 SW1 Component Side Page 29 of 82 ...

Page 30: ...DigiPoS PowerPoS Technical Manual Pin1 HDD Connector COM 2 COM 1 Underside Page 30 of 82 ...

Page 31: ...Out Initialise Printer 4 Out Data Bit 2 17 Out Select Input 5 Out Data Bit 3 18 In Data Bit 0 Return GND 6 Out Data Bit 4 19 In Data Bit 1 Return GND 7 Out Data Bit 5 20 In Data Bit 2 Return GND 8 Out Data Bit 6 21 In Data Bit 3 Return GND 9 Out Data Bit 7 22 In Data Bit 4 Return GND 10 In Acknowledge 23 In Data Bit 5 Return GND 11 In Busy 24 In Data Bit 6 Return GND 12 In Paper End 25 In Data Bit...

Page 32: ...use Keyboard Pin Signal Name 1 Data from Device 2 Not Connected 3 Ground 4 5V DC 5 Clock 6 Not Connected Windows Shortcut Keys For a standard 104 key keyboard Key Combination Resulting Action WIN R Run Dialog Box WIN M Minimise All Open Windows Shift WIN M Undo Minimise All Open Windows WIN D Minimise All or Undo Minimise All WIN F1 Help WIN E Start Windows Explorer WIN F Find Files or Folders Ctr...

Page 33: ...and Gigabit Ethernet 1000BaseTX Standards Crossover Cable Pin Out 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Pin Wire Colour To Pin Wire Colour 1 White Orange 3 White Green 2 Orange 6 Green 3 White Green 1 White Orange 4 Blue 4 Blue 5 White Blue 5 White Blue 6 Green 2 Orange 7 White Brown 7 White Brown 8 Brown 8 Brown Network Distance Limitations 100BaseTx utilizing standard UTP CAT5 Cable 328 Feet 100 Meter...

Page 34: ...r ID 2 12 In Monitor ID 1 5 TTL Ground Monitor Self Test 13 Out Horizontal Sync 6 Red Analogue Ground 14 Out Vertical Sync 7 Green Analogue Ground 15 In Monitor ID 3 8 Blue Analogue Ground Hosiden Connector Pin Description 1 24V DC 2 Ground 3 Not Connected Shell Frame Ground Power Supply Connector 1 2 3 Pin Wire Colour Description 1 White 24V DC 2 Green Remote Power Supply Switching 3 Black Ground...

Page 35: ...er an LCD extra caution is to be taken in the event that the cable becomes loose If the cable becomes detached either from the DigiPoS end or the LCD end first switch off the monitor using the power button on the front of the LCD and then re attach the cable If this is not carried out correctly you risk blowing the fuse or even damaging the DigiPoS if the LCD is left on while trying to re connect ...

Page 36: ...owered it is physically possible to short out pin 9 to either pin 5 8 or the chassis This will almost certainly result in serious damage to the motherboard and possibly to the peripheral as well If either selecting the wrong voltage or removing the connectors while the devices are powered damages ANY peripheral device or the DigiPoS a charge may be applied by DigiPoS Systems for any repairs necess...

Page 37: ...er can usually be found on the inside of the front flap Please note the Modem position standard RS232 if required Application Unless specified at time of order the DigiPoS will be shipped with the default jumper settings of 0 Volts If you wish to have a particular set up including the Modem option then please contact your PC PoS representative The modem option will permit the connection of an exte...

Page 38: ...ing normal operation An example of continuous current is a receipt printer printing a receipt or docket Peak current is defined as the maximum current drawn for a finite period of time An example of peak current is when a printer is initially powered on Under no circumstances is the peak current to be exceeded or drawn for an extended period of time Overloading of the voltages is not recommended a...

Page 39: ...d end of the group of four small LED s below the power switch should illuminate to indicate that the DigiPoS is in diagnostic mode 3 After the initial BIOS screens have cleared a splash screen should be displayed this will clear after a second or two 4 The main diagnostic screen will now appear and the system will start searching for connected serial devices When the search has finished a menu wil...

Page 40: ... cannot be relied upon An Example of a Printer Test Customer Display Test Please note that the Customer Display test will only work with displays that are Epson ESC PoS compliant these include all of the Epson displays the DigiPoS CD 5220 and the DigiPoS WD 202 when set up for ESC PoS emulation Start the test by pressing the numbered key next to the menu entry this will either be menu item 1 or me...

Page 41: ... and key code assignment this facility can only perform the most basic of tests The test only allows standard keys i e 0 9 a z and F1 F10 to be tested An Example of a Keyboard Test On any given PoS keyboard these keys my or may not be present and even if they are present they may be labelled as stock items or type of transaction for example the key producing the letter a may be labelled as Cheque ...

Page 42: ...on asking if the displayed data is correct The data displayed should be the same as that embossed or printed on the card Please note that this test only works with keyboard wedge devices and not serial An Example of an MSR Test The majority of cards will store more data than is visible on the card this is normal and as long as the display includes the information on the card then it is relatively ...

Page 43: ...ansmit data and do not receive data Because of this the test menu will always show a bar code scanner test even if there is no reader attached To test a bar code scanner select the appropriate entry in the main test menu and within 10 seconds scan a bar code Please note that this test only works with key board wedge scanners and will not work with serial scanners An Example of a Bar Code Test Page...

Page 44: ...here are settings within the BIOS that are operating system dependant and have been set up in accordance to your systems configuration Altering any of these settings is not advised under any circumstances as any one setting incorrectly set can drastically alter the performance of your DigiPoS and could invalidate the warranty The following screenshots are a guide through the CMOS set up utility fo...

Page 45: ...ttings are not OS specific and are only to be used as a last resort Integrated Peripherals Load Optimized Defaults Settings for the onboard devices Power Management Setup Loads the optimised default settings that were programmed in at time of manufacture Not Generally Used as the settings are not OS specific and are only to be used as a last resort Controls what devices remain active when a comput...

Page 46: ...em Time HH MM SS Set the system time System Date MM DD YYYY Set the system date Drive A Drive B 360 kB 5 1 2 MB 5 720 kB 3 1 44 1 25 MB 3 2 88 MB 3 Not installed Disabled Select the type of floppy disk drive installed in your system 1 25 MB is a Japanese media format that requires a 3 3 Mode Diskette drive LCD CRT Both LCD CRT Auto Select Auto by default Do Not change this setting unless instructe...

Page 47: ...tions Description System Memory N A Displays amount of conventional memory detected during boot up Extended Memory N A Displays the amount of extended memory detected during boot up Total Memory N A Displays the amount of memory detected during boot up Page 47 of 82 ...

Page 48: ...ne of the Master or Slave drives on the Main Menu displays a sub menu like this Phoenix AwardBIOS CMOS Setup Utility IDE Primary Master Item Help IDE HDD Auto Detection Press Enter IDE Primary Master Auto Access Mode Auto Capacity 20021 MB Cylinder 38792 Head 16 Precomp 0 Landing Zone 38791 Sector 63 Menu Level ff To auto detect the HDD s size head On this channel ÇÈÆÅ Move Enter Select PU PD Valu...

Page 49: ... Auto Auto Detect correct mode for HDD in use Capacity N A HDD size in Mb Cylinder 1 to 65 536 Number of cylinders Head 1 to 16 Number of read write heads Precomp 1 to 2048 None Number of the cylinder at which to change the write timing Landing Zone N A 2048 Number of the cylinder specified as the landing zone for the read write heads Sector N A Number of Sectors per track Page 49 of 82 ...

Page 50: ... the system to skip certain tests while booting This will decrease the time needed to boot the system ÇÈÆÅ Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimised Defaults Details Feature Options Description Virus Warning Enabled Disabled This feature warns the user if a program such as a virus tries to write to the boot sector of the h...

Page 51: ...the 1 44Mb is used in the DigiPoS this function can be disabled to save time during the POST Power On Self Test Boot Up NumLock Status On Off Sets the number lock to on or off after boot up Gate A20 Option Fast Normal Gate A20 refers to the way the system addresses memory above 1Mb Extended Memory When this is set to fast the VIA chipset controls Gate A20 When set to Normal a pin in the keyboard c...

Page 52: ... D8000 DBFFF Shadow Disabled DC000 DFFFF Shadow Disabled This enables you to move programs from 16 bit ROM to 32 bit RAM since RAM is faster than ROM This can speed up video and other operations significantly but only in DOS applications since windows 9x 2K Xp then load 32 bit replacement programs into the main memory Full Screen LOGO Show Enabled Disabled This feature is not used in the PowerPoS ...

Page 53: ...ter 1 WS Read Disabled Memory Parity ECC Check Disabled Menu Level f ÇÈÆÅ Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimised Defaults Details Feature Options Description Bank 0 1DRAM Timing Bank 0 1DRAM Timing Bank 0 1DRAM Timing SDRAM 8 10ns Normal Medium Fast Turbo This setting refers to the SDRAM timing Do Not Alter this Setting...

Page 54: ...this memory area a system error may result Frame Buffer Size 2M 4M 8M This setting dictates how much memory the onboard AGP video controller will use This is not additional memory but is instead shared from the main memory AGP Aperture Size 128M 64M 32M 16M 8M 4M The AGP Aperture is a portion of the PCI memory address range dedicated for graphics memory address space Cycles that hit the aperture r...

Page 55: ...ical Manual Details Cont PCI 2 Access 1 Retry Enabled Disabled Set as Enabled AGP Master 1 WS Write AGP Master 1 WS Read Enabled Disabled Set as Disabled Memory Parity ECC Check Enabled Disabled Set as Disabled Page 55 of 82 ...

Page 56: ...lex Half xTX RX inverting enable No Yes Onboard Parallel Port 378 IRQ7 Onboard Parallel Mode Normal xECP Mode Use DMA 3 xParallel Port EPP Type EPP1 9 Onboard Serial Port 3 3E8H Serial Port 3 Use IRQ IRQ5 Onboard Serial Port 4 2E8H Serial Port 4 Use IRQ IRQ10 Onboard Legacy Audio Enabled Sound Blaster Disabled SB I O Base Address 220H SB IRQ Select IRQ 9 SB DMA Select DMA 1 MPU 401 Disabled MPU 40...

Page 57: ...DD Block Mode Enabled Disabled If your IDE HDD supports block mode select Enabled for automatic selection of the optimal number of block read writes per sector the drive can support Onboard Lan Boot ROM Enabled Disabled Activates or deactivates the LAN boot ROM if fitted Onboard FDD Controller Enabled Disabled This should be enabled if your system has a floppy disk drive FDD installed If the flopp...

Page 58: ...Disabled 3F8H 2F8H 3E8H 2E8H This item allows you to determine the access onboard serial port 1 port 2 controllers have with which IRQ and I O address Serial Port 4 Use IRQ IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 This item allows you to determine the access onboard serial port 1 port 2 controllers have with which IRQ and I O address Onboard Legacy Audio Disabled Enabled Enables or Disables the onboar...

Page 59: ...DigiPoS PowerPoS Technical Manual Details Cont Feature Options Description MPU 401 I O Address 300 303H 310 313H 320 323H 330 333H Select a base I O address for the MPU 401 interface Page 59 of 82 ...

Page 60: ...savings Video Off Option Always On Suspend Off All Modes Off Defines what state your monitor will go into when in power saving mode Blank Screen This option only writes blanks to the video buffer V H SYNC Blank This selection will cause the system to turn off the vertical and horizontal synchronization ports and write blanks to the video buffer Video Off Method DPMS Support Select this option if y...

Page 61: ...Mode 1 hr Suspend Mode 1 hr Maximum power management Doze Mode 1 min Suspend Mode 1 min Power Management This table describes each power management mode User Define Allows you to set each mode individually Disable HDD Power Down From 1 min to 15 min Max By default this item is disabled meaning that no matter the mode of the rest of the system the hard drive will remain ready Otherwise you have a r...

Page 62: ...the DigiPoS out of Doze or suspend mode if there is activity on either the LPT port Com Ports or Both HDD FDD On Off This setting allows you to bring the DigiPoS out of Doze or suspend mode if there is activity on either the HDD FDD or Both PCI Master On Off This setting allows you to bring the DigiPoS out of Doze or suspend mode if there is activity on the PCI Bus from any devices such as the net...

Page 63: ...a Disabled Enabled Normally this field is Disabled Select Enabled to reset Extended System Configuration Data ESCD when you exit Set up if you have installed a new add on device and the system reconfiguration has caused such a serious conflict that the operating system cannot boot Resources Controlled By Auto ESCD Manual The Plug and Play Award BIOS can automatically configure all the boot and Plu...

Page 64: ...nal PC AT bus specification requiring a specific interrupt such as IRQ4 for serial port 1 PCI ISA PnP Devices compliant with the Plug and Play standard whether designed for PCI or ISA bus architecture PCI VGA Palette Snoop Disabled Enabled Reserved Function Do Not Alter Assign IRQ For VGA Disabled Enabled Reserved Function Do Not Alter Assign IRQ For USB Disabled Enabled If the USB ports are not b...

Page 65: ...ves the current temperature of the CPU case Current System Temp This gives the temperature of the temp junction inside the CPU and NOT the DigiPoS system temperature Current CPUFAN1 Speed This is the current speed of the CPU fan located opposite the HDD underneath the CD ROM if you have one fitted and is used for the air tunnel cooling system Current CPUFAN2 Speed This is the current speed of the ...

Page 66: ...system clock generator pulses to empty slots Spread Spectrum Enabled Disabled When the system clock generator pulses the extreme values of the pulses generates excess EMI Enabling pulse spectrum spread modulation changes the extreme values from spikes to flat curves thus reducing EMI This benefit may in some cases be outweighed by problems with timing critical devices such as a clock sensitive SCS...

Page 67: ...ve programs from 16 bit ROM to 32 bit RAM since RAM is faster than ROM This can speed up video and other operations significantly but only in DOS Advanced Chipset Features OnChip USB Enabled Disabled Select Enabled only if you have USB peripherals such as a keyboard or mouse USB Keyboard Support Enabled Disabled Enables the use of a USB Keyboard Standard functions only Integrated Peripherals Sound...

Page 68: ...ings should be left in their default state and not activated under Windows NT as it is not supported and may cause system instability Windows 98 Me 2000 Xp Please note that the Power Management settings should be left in their default state and not activated One reason is that Customers have stated that they do not want the system going into standby as the system could be used at any moment and th...

Page 69: ...ices including Modem Network Cables are attached to the DigiPoS are connected via the correct port and is orientated correctly The VGA Cable is plugged in securely using the screws to the DigiPoS The DigiPoS will not boot and emit a beep error code if there is no VGA display connected when the unit is powered up There are no floppy disks or CD ROM s in the drives that would cause the DigiPoS to bo...

Page 70: ...n be felt by putting your hand near the ventilation ports Check external power supply fan is operative As stated before the fan will only rotate when the DigiPoS is also switched on Check HDD spins up to constant RPM On the front panel check the green LED is lit On the front panel check red LED is flashing as the HDD is accessed On the internal front panel of the DigiPoS PowerPoS check LED 2 3 4 a...

Page 71: ...s to try another mouse with a known good unit If this proves unsuccessful the DigiPoS unit will have to be returned to DigiPoS Systems for further investigation COM Ports Should a loop back test be run on a DigiPoS PowerPoS failure of this test does not indicate a failure with the COM port As the DigiPoS PowerPoS is able to supply power via the 9th pin to peripheral devices normal loop back testin...

Page 72: ...ectly the next option is to try another device through the diagnostics similar to the procedures described above for COM port testing Should the parallel port fail this test please contact DigiPoS Systems to have a full diagnostic workup on the DigiPoS to find the cause of the problem RJ12 Cash Drawer Loop Through If there is a problem suspected with these connectors connect the cash drawer direct...

Page 73: ...e to be checked Before any in depth testing is carried out please first check the condition of the relevant fuse by removing it and testing it out of circuit as this is the first component designed to fail in the event of a fault DO NOT replace the fuse with another of higher rating other than specified in this manual Failure to do this will void the warranty and may also create a fire hazard Volt...

Page 74: ... These are checked as follows And also on the motherboard side to confirm the cable is not damaged or incorrectly connected If any of the voltages are missing or are outside of the tolerance values stated on the test sheet please contact DigiPoS Systems to arrange to have the DigiPoS serviced Page 74 of 82 ...

Page 75: ...y component using the following the procedure Power down the system Using full Electrostatic discharge ESD precautions remove the memory hard drive floppy drive CD ROM and any expansion cards installed Re Install each component individually re booting the DigiPoS each time until all components have been refitted or until the suspect device has been identified If none of the devices are found to be...

Page 76: ...ion of the DigiPoS Check the state of SW 2 1 to see if the onboard VGA adapter has been disabled Floppy disk failure Has the FDD drive been disabled in the BIOS Does the Floppy disk cable show any signs of damage Is the cable plugged in correctly taking note of the correct orientation for pin 1 Change the FDD drive with a known working unit and re test Are the connectors on the motherboard or the ...

Page 77: ... jumper settings are correct Check the orientation of the Disk on Chip is correct Check to see if there is any external damage showing to the device and that all pins are located in the socket correctly Onboard LAN Failure Check that the cable is inserted correctly and that it is the correct type of cable Not a cross over cable when connected to a hub etc Check the BIOS to see if the onboard LAN i...

Page 78: ...re asked to return the DigiPoS a copy of the test sheet must be forwarded to your local DigiPoS Systems office observing any local RA procedures as this will help expedite the repair procedure After the repair process has been undertaken the DigiPoS will be returned with a failure notification attached If no fault can be found then the technicians at the local DigiPoS Systems office as well as the...

Page 79: ...ED Activates OK Failed Video Enabled OK Failed Memory Check OK Failed Ext PSU Fan When Power Applied OK Failed Ext PSU Switch Illumination OK Failed BIOS Diagnostic Pass OK Failed Voltage Check Comments Result OK Fail 24V PDB 5 22 8 25 2 Actual V 12V PDB 5 11 4 12 6 Actual V 9V PDB 5 8 55 9 45 Actual V 5V PDB 5 4 75 5 25 Actual V 5V Main 5 4 75 5 25 Actual V 12V Main 5 11 4 12 6 Actual V 12V Main ...

Page 80: ...DigiPoS PowerPoS Technical Manual Notes Signed Print Page 80 of 82 ...

Page 81: ... Returns Authorization number will be issued and this must be attached to the goods being returned Only at this stage can the goods now be returned Any merchandise sent for repair without a valid Returns Authorization number correctly displayed on the packaging will not be accepted and might incur additional costs All freight costs to return the DigiPoS back to DigiPoS Systems are the responsibili...

Page 82: ...4038 http www digipos systems co za DigiPoS Systems United Kingdom Unit 4 Houndmills Industrial Estate Hamilton Close Basingstoke Hampshire RG21 6YT Tel 44 0 1256 390700 Fax 44 0 1256 356112 http www digipos systems co uk DigiPoS Systems Taiwan 12F 120 11 Chung Shan Road Section 3 Chung Ho City Taipei Taiwan ROC Tel 886 2 2226 4055 Fax 886 2 2226 4052 http www digipos systems com DigiPoS Systems N...

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