Revision 1.0
Accessing
with Web Client
SECTION 3
Internet Explorer Settings - Allowing Pop-Ups
The Web based client software requires the use of Pop-Ups in Internet Explorer. Once the
address has been entered into the Address bar, an alert may appear indicating that a Pop-Up
window has been blocked:
1. Click on the Pop-Up warning on the Internet
Explorer Window to access the Pop-Ups drop
down menu
2. Select ‘Always Allow Pop-ups from This Site’
3. A prompt window will appear to Allow the Pop-Up
from this site. Select YES.
NOTE: If you have a Pop-Up blocker installed, you
may need to disable it prior to loading the Web
Client Software.
Internet Explorer Settings - Installing the Active-X Controls
The Web based client software requires the use of Active-X Controls:
1. Click on the Security warning on the Internet Explorer Window to access the Security drop down
menu
2. Select ‘Install Active X Control’
3. A Security prompt window will appear to Install and Run the ‘DG Client’. Select YES
