IZAR RDC Vehicle
11
08/2019
7
TROUBLESHOOTING
7.1
LED INFORMATION
IZAR RDC VEHICLE is equipped with several LEDs inside the housing accessible only by opening it.
ON
OFF
LED 1
SPP is detectable
SPP is not detectable or
SPP connection running
LED 2
Modem active
Modem inactive
LED 3
Main microcontroller running (blinking)
The device is off
7.2
DIAGNOSIS
This chapter provides a first level of diagnosis in case of malfunction.
Beforehand (at the office with an internet connection):
-
Make sure the SIM card subscription is still active with your telephone company
-
Check that the FTP account is accessible
-
Check that the connection information to the FTP server is unchanged: user, password, URL
FTP address
-
Make sure that the available disk space on the FTP server is sufficient
On site :
-
Perform a visual inspection of the product and check in particular for the following elements :
significant humidity in the housing, damage …
-
Check the antenna wiring for good reception
-
When using the 12/24V DC external power connector, make sure that it is in place and that
power is available
-
Connect to the device and check the settings
