37
Troubleshooting
When a breakdown is suspected, please check the following:
Trouble
Things to Check
Measures
Check if the hold switch is in On position.
Move the hold switch to Off position.
The power is off.
Connect the adapter and check if the
Player functions.
Check if the battery is charged. Charge
the battery, if necessary.
Check if the volume level is 0.
Increase the volume. (VOL
20
is
recommended.)
Check if there is a playable file saved in
the player.
Copy a playable file from the PC.
Check if the file as been damaged.
Copy the file again from the PC.
The sound is off or
noise is generated.
Copy the corresponding file to the PC, and
check if the file is normally played in the
PC.
This problem might occur when the bitrate
is too low.
Check if the adapter is correctly connected
to the outlet.
Correctly connect the adapter to the outlet.
Check if the suitable input power is
supplied.
Connect the adapter to an outlet with
designated voltage.
The AC adapter
does not function.
Check if DC port is correctly connected.
Correctly connect the DC port to the outlet.
Check the file to be played and O/S where
ID3 Tag data was created.
Set Multi-language submenu in Main
menu.
Check if Lyrics menu is on in Main menu.
Set Lyrics menu on in Main menu.
Characters are not
normally displayed
on the LCD. The
lyrics are not
displayed.
Check if there is an LCR file with same
name as the file to be played under the
same folder.
Copy the same-named LCR file to the
same folder.
The noise is
detected when the
user listens to the
radio, and it is
difficult to tune in
the channel.
FM radio reception is difficult in frequency-
shadow areas such as buildings, subways,
moving vehicles.
The player and the earphones function as
an antenna. Adjust directions of the
player and the earphones to better receive
signals.
Automatic connection is not made in
Windows 98 OS.
Check the OS. If the OS is Windows 98,
install Windows 98 driver.
Automatic
connection is not
made to the PC.
Check if the USB cable is correctly
connected to the player.
Correctly connect the USB cable to the
player.
Check if the cable is correctly connected to
the USB 1.1 host port.
Correctly connect the cable to the USB 1.1
host port.
Connection is not
established with an
external USB
device.
Check if the external USB device is a UMS
type.
If the connection is not automatically
established when the device is physically
connected to the PC, the host function
cannot be used for the device.
The shorter the track time, the shorter the playing time.
The higher the
sampling frequency
and the bitrate of the track, the shorter the playing
time.
The playing time is
different from
described from the
manual.
The more key manipulations and the shorter the LCD backlight time, the shorter the
playing time.
