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to pay for return shipping. Average shipping times range from 5 to 10 days, depending on actual shipment destination.
Shipments made outside the US may take longer to deliver.
Diamond Multimedia reserves the right to claim for shipping fees along with service charges for any product that is returned
incomplete or not under warranty. Return Authorization ( RMA ) is required for all warranty return products.
ONE YEAR LIMITED WARRANTY
The warranty described below is extended only to the original buyer and is not transferable.
Diamond warrants to the original purchaser of the hardware product, that the product is free from defects in materials or
workmanship under normal use and service for a period of one (1) year from the date of purchase. All cables and accessories
provided with a Diamond product are warranted to be free from defects in materials or workmanship under normal use and
service for a period of for (90) ninety days from date of purchase.
Diamond’s sole obligation under this warranty shall be, at Diamond’s option, to: (I) repair the defective product or parts; (II)
deliver to customer an equivalent product or part to replace the defective product. When a product or part is replaced or
exchanged, that item becomes the customer’s property and the replaced or exchanged item becomes Diamond’s property.
When a refund or replacement product is given, the defective product becomes Diamond’s property. Replacement parts or
products may be new or include serviceable used parts with at least the same functional equivalence to the original product. If,
at the time of repair, a product is "out of warranty" or within the last ninety (90) days of the warranty period, Diamond warrants
any repair for ninety (90) days. All software provided is subject to the terms of the associated software end-user license
agreement.
WARRANTY EXCLUSIONS AND LIMITATIONS
TO BE ELIGIBLE FOR THIS WARRANTY, YOU NEED TO PROVIDE THE ORIGINAL SALES RECEIPT SHOWING THE DATE
OF PURCHASE OF THE PRODUCT. DIAMOND MAY REQUEST THE ORIGINAL SALES RECEIPT OR A COPY AS PROOF
OF THE DATE OF PURCHASE.
Diamond does not warrant third party products which Diamond distributes "AS IS" unless otherwise specified. Third party
products may be warranted by the third party.
Diamond makes no warranty or representation that: (I) the operation of the product will be uninterrupted or error free; (II) defects
in the product will be corrected; or (III) that the product will meet Customer’s requirements or work in combination with any
hardware or software provided by third parties.
TO THE FULLEST EXTENT ALLOWED BY LAW, THE WARRANTIES, REMEDIES AND LIMITATIONS CONTAINED HEREIN
ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS OR CONDITIONS, EXPRESS OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION,
WARRANTIES, TERMS OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY,
CORRESPONDENCE WITH DESCRIPTION AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.
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