background image

Setting Power-off Default Front End 
Loopback

When the system shuts down (powers off), the 
board enables analog loopback to the connected 
trunk line(s). Factory default setting is enabled for 
each trunk (jumper clips are installed). To disable, 
remove the pair of jumper clips for the desired 
trunk(s). 
The following table lists each pair of jumpers and the 
corresponding trunk. Refer to the Physical Layout 
figure for the location of the jumpers.

Setting Boot Up Default Front End 
Loopback

When the system is started or restarted, the board 
enables analog loopback to the connected trunk 
line(s) and provides digital loopback to the board. 
Factory default setting is enabled (jumper clip is 
removed). To disable, install the jumper clip. Refer to 

JP5

 in the Physical Layout figure.

3. Installing the Board

CAUTION:

These procedures assume familiarity 

with the general terminology associated with 
electronic equipment and with the safety practices 
and regulatory compliance required for using and 
modifying electronic equipment.
These procedures should be performed only by 
qualified technical personnel.

WARNING! Unplug the equipment before 
performing the procedures described here. 
Failure to disconnect the power before you open 
the chassis can result in personal injury. Ensure 
that the system is disconnected from its power 
source and from all telecommunications links, 
networks, or modem lines whenever the chassis 
cover is removed. Do not operate the system 
with the cover removed.

Trunk

Jumper pair

1

JP3X11 and JP4X11

2

JP3X12 and JP4X12

CAUTION:

To avoid possible damage to the board, 

remove power from the computer before beginning 
installation. Observe proper anti-static precautions 
at all times while handling and installing the board.

Note:

It is recommended that you install the 

hardware before installing the software. 

Install the board as follows:

1. With your computer at a static-safe work area, 

switch off the power and disconnect the power 
cord.

2. Remove the computer cover.

3. Select an empty PCI expansion bus slot and 

remove the slot’s retaining screw and coverplate.

4. If you are installing your board in an ISA form 

factor PCI slot, optionally install an ISA edge 
retainer on the board.

5. Using the slot’s board guides, insert the edge 

connector of the board into the bus slot. Press 
firmly until the board is securely seated in the 
slot.

6. Replace and tighten the retaining screw to 

secure the board firmly in the bus slot.

7. Repeat steps 3–6 for each board you are 

installing.

8. If appropriate, use an optional CT Bus cable to 

connect the board(s) you are installing to other 
boards in the system. To preserve the electrical 
integrity of the CT Bus, use a CT Bus cable with 
the appropriate number of connectors (“drops”). 
It is recommended that no more than two 
connectors at either end of the cable be left 
unused. For boards located at each end of the 
CT Bus cable, be sure to set bus termination 
appropriately as described in the Setting CT Bus 
Termination section. 

9. Replace the computer cover when finished and 

reconnect the power cord.

10. Turn on the power to the computer. 

Note:

If your BIOS is set to use Plug and Play 

technology and there are ISA boards in your system, 
an IRQ conflict can occur if your PCI board is 
assigned the same IRQ as an ISA board. This can 
cause the machine to stop responding. To prevent 
this conflict, enter the BIOS and reserve the 
appropriate IRQs (those used by your ISA boards) 
for ISA use only.

4. Connecting to External 

Equipment

Connect the RJ-48C jack on the board bracket to the 
switch using a digital T1 or E1 crossover cable. If 
you are building your own cable, you should be 
familiar with the connector pin designations for the 
RJ-48C jack. 

RJ-48C Connector Pin Designations

5. After Installing the Board

After installing the board, proceed with these 
activities: 

Installing the software, as described in the 
software installation guide for your software 
release

Configuring the software, as described in the 
configuration guide for your software release

For technical specifications and product 
information go to: http://www.dialogic.com/
products.htm.

Note:

If you are adding hardware to an existing 

system, you do not need to uninstall existing 
Dialogic

®

 Host Media Processing (HMP) software.

6. Removing the Board

Removal of the board is a straightforward process. 
Remove the board using the reverse of the 
procedure described in the Installing the Board 
section. 

RCV_RING
RCV_TIP
N/C
XMIT_RING
XMIT_TIP
N/C
N/C
N/C

1
2
3
4
5
6
7
8

Pin

Pin 1

Function

7. Warranty and Return 

Information

Warranty Period

For specific warranty information for this board, refer 
to the Warranty section of the Products page, 
located at this URL: http://www.dialogic.com/
warranties/. 

Contacting Technical Support

Dialogic provides technical support for its products 
through a network of value added distributors who 
are trained to answer technical questions on 
installing and configuring Dialogic® products. If you 
are unsure how to contact your support channel, 
please call Dialogic in the United States at 973-967-
6600 (9am-5pm EST) and we will assist in obtaining 
the appropriate support channel.
Outside the United States please refer to http://
www.dialogic.com/support/contact to obtain local 
contact information. Dialogic also provides direct 
support via Dialogic

®

 Pro™ Services agreements. 

For more details of direct support from Dialogic 
please refer to:http://www.dialogic.com/support/
Dialogic Pro

Returning a Product

To return a board for warranty repair or any other 
returns, please refer to the following: http://
www.dialogic.com/support/hwfaults.

8. Sales Assistance

If you have a sales question, please contact your 
local Sales Representative or the Regional Sales 
Office for your area. Address, telephone and fax 
numbers, are available at the Dialogic website 
located at: http://www.dialogic.com/contact.htm.

To purchase Dialogic® products, please refer to the 
following website to locate the appropriate supplier: 
http://www.dialogic.com/purchase.htm.

All contents of this document are furnished for informational use 
only and are subject to change without notice and do not represent 
a commitment on the part of Dialogic Corporation or its subsidiaries 
(“Dialogic”). Reasonable effort is made to ensure the accuracy of 
the information contained in the document. However, Dialogic does 
not warrant the accuracy of this information and cannot accept 
responsibility for errors, inaccuracies or omissions that may be 
contained in this document.

INFORMATION IN THIS DOCUMENT IS PROVIDED IN 
CONNECTION WITH DIALOGIC® PRODUCTS. NO LICENSE, 
EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO 
ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY 
THIS DOCUMENT. EXCEPT AS PROVIDED IN A SIGNED 
AGREEMENT BETWEEN YOU AND DIALOGIC, DIALOGIC 
ASSUMES NO LIABILITY WHATSOEVER, AND DIALOGIC 
DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, 
RELATING TO SALE AND/OR USE OF DIALOGIC PRODUCTS 
INCLUDING LIABILITY OR WARRANTIES RELATING TO 
FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, 
OR INFRINGEMENT OF ANY INTELLECTUAL PROPERTY 
RIGHT OF A THIRD PARTY.

Dialogic products are not intended for use in medical, life saving, 
life sustaining, critical control or safety systems, or in nuclear facility 
applications.

It is possible that the use or implementation of any one of the 
concepts, applications, or ideas described in this document, in 
marketing collateral produced by or on web pages maintained by 
Dialogic may infringe one or more patents or other intellectual 
property rights owned by third parties. Dialogic does not provide 
any intellectual property licenses with the sale of Dialogic products 
other than a license to use such product in accordance with 
intellectual property owned or validly licensed by Dialogic and no 
such licenses are provided except pursuant to a signed agreement 
with Dialogic. More detailed information about such intellectual 
property is available from Dialogic’s legal department at 9800 
Cavendish Blvd., 5th Floor, Montreal, Quebec, Canada H4M 2V9. 

Dialogic encourages all users of its products to procure all 
necessary intellectual property licenses required to implement 
any concepts or applications and does not condone or 
encourage any intellectual property infringement and 
disclaims any responsibility related thereto. These intellectual 
property licenses may differ from country to country and it is 
the responsibility of those who develop the concepts or 
applications to be aware of and comply with different national 
license requirements.

 

Dialogic, Diva, Eicon, Eicon Networks, Eiconcard, Dialogic Pro and 
SIPcontrol, among others, are either registered trademarks or 
trademarks of Dialogic. Dialogic's trademarks may be used publicly 
only with permission from Dialogic. Such permission may only be 
granted by Dialogic’s legal department at 9800 Cavendish Blvd., 
5th Floor, Montreal, Quebec, Canada H4M 2V9. Any authorized 
use of Dialogic's trademarks will be subject to full respect of the 
trademark guidelines published by Dialogic from time to time and 
any use of Dialogic’s trademarks requires proper 
acknowledgement. The names of actual companies and products 
mentioned herein are the trademarks of their respective owners.

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