
DHG-HEALTHCARE.COM
USER MANUAL
11
* In most cases, in connection with the Raizer M lifting chair, we recommend using a headrest as
it relieves the helper from the effort of supporting the head of the fallen person during the lifting
process. If as helper, you are not confident that the person to be lifted is able to keep the head upright
during the lift, we recommend always using a headrest.
11. Troubleshooting
Error
Cause
Solution
The Raizer does not run up
when the crank handle is
turned
The Raizer is overloaded.
Remove the load from the
Raizer – or you may try to turn
the crank handle more slowly.
After an overload, the lifting
capacity may be slightly
reduced for up to an hour.
The Raizer cannot be
assembled when it is lying on
the floor.
The Raizer has not been run
down after its last usage.
Run the Raizer down to the
correct position.