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For office use only. Don’t give reader to patient.
5 . Defects or damage from improper testing, operation,
maintenance, installation, or adjustment .
6 . Installation, maintenance, and service of products or services
other than the CGM system (which may be subject to a separate
limited warranty), whether provided by Dexcom or any other
party; this includes your personal computer, cell phone or smart
device and your connection to the Internet .
7 . Equipment which has been taken apart physically or which has
had any of its software accessed in any unauthorized manner .
8 . Water damage to the Reader .
a . The Reader is not water resistant .
b . Do not get the Reader wet at any time .
Dexcom’s Obligations Under the Limited Warranty
During the Warranty Period, Dexcom will replace, without charge to
purchaser, any defective Reader .
To return, you must send the Reader to an authorized Dexcom
Technical Support Department . Make sure you package the Reader
adequately for shipping .
The return package needs to include:
1 . Reader
2 . Sales receipt or comparable substitute proof of sale showing
the date of purchase
3 . Reader’s serial number
4 . Seller’s name and address
Call Dexcom Technical Support Department for delivery
information help:
Toll free:
1.844.436.2271
Charges may apply:
1.858.200.0200
Upon receipt, Dexcom will promptly replace the defective Reader .
If Dexcom determines the Reader isn’t covered by this Limited
Warranty, Purchaser must pay all shipping charges for the Reader’s
return by Dexcom .