DEWESOFT DS-CAN2 Technical Reference Manual Download Page 11

DS-CAN2 

TECHNICAL REFERENCE MANUAL 

 

 

8. Warranty information 

 
Notice 
The information contained in this document is subject to change without notice. 

 

Note: 
Dewesoft d.o.o. shall not be liable for any errors contained in this document. Dewesoft MAKES NO 
WARRANTIES OF ANY KIND WITH REGARD TO THIS DOCUMENT, WHETHER EXPRESS OR IMPLIED. 
DEWESOFT SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND 
FITNESS FOR A PARTICULAR PURPOSE. Dewesoft shall not be liable for any direct, indirect, special, 
incidental, or consequential damages, whether based on contract, tort, or any other legal theory, in 
connection with the furnishing of this document or the use of the information in this document. 
 
The copy of the specific warranty terms applicable to your Dewesoft product and replacement parts can 
be obtained from your local sales and service office. To find a local dealer for your country, please visit 

https://dewesoft.com/support/distributors

 

8.1. Calibration 

Every instrument needs to be calibrated at regular intervals. The standard norm across nearly every 
industry is annual calibration. Before your Dewesoft data acquisition system is delivered, it is calibrated. 
Detailed calibration reports for your Dewesoft system can be requested. We retain them for at least one 
year, after system delivery. 

 

8.2. Support 

Dewesoft has a team of people ready to assist you if you have any questions or any technical difficulties 
regarding the system. For any support please contact your local distributor first or Dewesoft directly. 
 
Dewesoft d.o.o. 
Gabrsko 11a 
1420 Trbovlje Slovenia 
 
Europe Tel.: +386 356 25 300 
Web: ​

http://www.dewesoft.com

 

The telephone hotline is available Monday to Friday from 07:00 to 16:00 CET (GMT +1:00) 
 

8.3. Service/repair 

The team of Dewesoft also performs any kinds of repairs to your system to assure a safe and proper 
operation in the future. For information regarding service and repairs please contact your local 
distributor first or Dewesoft directly on ​

https://dewesoft.com/support/rma-service

 

8.4. Restricted Rights 

Use Slovenian law for duplication or disclosure. Dewesoft d.o.o. Gabrsko 11a, 1420 Trbovlje, Slovenia / 
Europe. 
 

DS-CAN2 V20-2

11/17   

Summary of Contents for DS-CAN2

Page 1: ...DS CAN2 TECHNICAL REFERENCE MANUAL DS CAN2 V20 2 1...

Page 2: ...ction 8 6 Firmware upgrade 9 7 DewesoftX license information 9 8 Warranty information 11 8 1 Calibration 11 8 2 Support 11 8 3 Service repair 11 8 4 Restricted Rights 11 8 5 Printing History 12 8 6 Co...

Page 3: ...bols and formats will be used throughout the document Important It gives you important information about the subject Please read carefully Hint It gives you a hint or provides additional information a...

Page 4: ...voltage 5 00 0 25 V 2x USB 2 0 powered 9 36 V DC 9 36 V DC 9 36 V DC Maximum sensor power consumption 3 W max total max 2W on 15V 2 5 W max 1 W per channel 1 W per channel Maximum power consumption 5...

Page 5: ...DS CAN2 TECHNICAL REFERENCE MANUAL 4 Device operation 4 1 Front and back side Front connectors Image 1 Front connectors Back connectors Image 2 Back connectors DS CAN2 V20 2 5 17...

Page 6: ...J 1B 302CLLD42Z DS CAN2 V20 2 6 17 CAN connector pin out DSUB 9 male Pin Name Description 1 5V 5 V supply max current 500 mA 2 CAN_LOW CAN low 3 DGND Digital Ground 4 RES Reserved 5 RES Reserved 6 DGN...

Page 7: ...t power supply is not needed unless you want to power external devices from DS CAN2 like CPAD2 module Then make sure that the device is connected to the PC when starting up DewesoftX The device will b...

Page 8: ...he CAN port settings Default baud rate Operation mode CAN plugin Image 4 Adjusting CAN settings 5 2 Losing USB connection When acquiring data and the USB connection is lost the acquisition will stop I...

Page 9: ...wesoftX license information DS CAN2 or any other Dewesoft device already comes with an embedded Dewesoft license You can check the license details with all the available options in the Licensing tab b...

Page 10: ...REFERENCE MANUAL Image 7 Licensing options Hint All licenses regarding Krypton will only work when the Krypton system is connected to your PC and the device has been activated in the hardware setup DS...

Page 11: ...needs to be calibrated at regular intervals The standard norm across nearly every industry is annual calibration Before your Dewesoft data acquisition system is delivered it is calibrated Detailed cal...

Page 12: ...owners 8 7 Trademarks We take pride in our products and we take care that all key products and technologies are registered as trademarks all over the world The Dewesoft name is a registered trademark...

Page 13: ...quirements All accessories shown in this document are available as an option and will not be shipped as standard parts 10 2 1 Environmental Considerations Information about the environmental impact of...

Page 14: ...having a protective earth terminal a non interruptible safety earth ground must be provided from the main power source to the product input wiring terminals Please note the characteristics and indica...

Page 15: ...ng leads integrated circuits and so on are dry DO NOT use the system in rooms with flammable gases fumes or dust or in adverse environmental conditions Avoid operation in the immediate vicinity of hig...

Page 16: ...ons in IEC 61000 6 2 or defined in 3 7 of IEC 61326 1 Equipment and systems intended for use in other electromagnetic environments for example in the process industry or in environments with potential...

Page 17: ...DS CAN2 TECHNICAL REFERENCE MANUAL 11 Documentation version history DS CAN2 V20 2 17 17 Version Date Notes V20 2 12 10 2020 Small cosmetic updates V20 1 31 8 2020 New Template...

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