Speaker troubleshooting guide
If you have a problem with your speaker, please consult this troubleshooting section for possible solutions. If,
after consulting this section, the problem remains unresolved, please contact your dealer for more
information and/or help.
This troubleshooting section contains information on how to solve the most common speaker problems, but it
does not and cannot cover every eventuality. It is possible that you won't find your problem, cause and
solution in this section due to differences between products.
Problem
Possible cause
Solution
No sound via one of the inputs
Cable not connected properly
Make sure that the cable is
properly connected to both the
speaker and the amplifier.
Defective cable
Try using another cable to
determine whether the cable is the
problem.
No sound
Volume control is not turned up
Turn up the volume control on the
signal source and/or amplifier to a
sufficient level.
Red Clip Limiter LED lights up
often or continually
Volume is too high
Lower the volume of the input
signal or the amplifier. Overloading
the subwoofer can cause
permanent damage.
Distorted, clipping, crackling sound Source device is transferring a
distorted signal
Check if any of the connected
source devices is transferring a
distorted signal and turn down the
volume on the device if necessary.
Volume control is too loud
Turn the volume down
The tone controls for treble and/or
bass are too high or too low.
Turn the tone control back to 12
o'clock and listen to see clipping is
still audible.
Woofer or tweeter is defective
If a speaker is exposed to a loud,
distorted, or clipped signal for a
longer period of time, this can
cause permanent damage to its
internal components. If you
suspect that the woofer or tweeter
is damaged, contact your local
dealer for assistance.
Subwoofer sound fades or is very
prominent in certain places
Incorrect positioning/acoustics
Try repositioning the subwoofer or
using the phase button to see if
that resolves the problem. If the
problem is caused by the
acoustics of the room or
frequencies interfering with one
another, these solutions should
help.
The information in this user manual is subject to change at any time without notice.
Version:
1.0
Date of creation and author's initials:23-09-2017 RV
Revision date and author's initials: -
