Solving equalizer problems
If you have a problem with your equalizer, please consult this troubleshooting section for possible solutions.
If, after consulting this section, the problem remains unresolved, please contact your dealer for more
information and/or help.
This troubleshooting section contains information on how to solve the most common equalizer problems, but
it does not and cannot cover every eventuality. It is possible that you won't find your problem, cause and
solution in this section due to differences between products.
Problem
Possible cause
Solution
Equalizer does not turn on with
mains power
Power LED doesn't light up
If the equalizer is connected to an
active power socket, the fuse has
been checked and the power
switch is ON but the power LED is
not lighting up, there may be a
problem with equalizer itself. In
this case, the equalizer should be
turned off again and you should
contact your dealer for assistance.
Problem with the power cable
Check that the power cable is
plugged into an active power
socket and the equalizer properly.
Try using another cable of the
same type to determine if there's a
problem with the power cable and
if there is, replace the faulty cable.
Equalizer doesn't switch on
Check whether the switch on the
back of the equalizer is in the 'ON'
position. If it's connected to other
switches, check that these are also
in the 'ON' position.
No sound via one of the inputs
Cable not connected properly
Check to see that the cable
between the audio source device
and the equalizer is connected
properly. A device always needs to
be connected to one of the
equalizer's inputs.
Incorrect settings on source device Check that the source device (e.g
a mixer) is sending out a signal
and that the appropriate channel
fader is set to the correct level.
No sound from the equalizer's
output
Input-related problem
Check that the problem isn't
actually being caused by the input
issue above.
Red Clip Limiter LED lights up
often or continually
Volume is too high
Lower the equalizer's volume by
using the gain controls or adjust
the settings of the audio source.
Prolonged exposure to distortion
can cause permanent damage to
your speaker system.
Distorted, clipping, crackling sound Source device is transmitting a
distorted signal
Check if any of the connected
source devices are transmitting a
distorted signal and turn down the
volume on the device if necessary.
The information in this user manual is subject to change at any time without notice.
Version: 1.0
Date of creation and author's initials:23-09-2017 RV
Revision date and author's initials: -
