Develop FK-506, User Manual

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Troubleshooting
7
FK-506 7-5
Faxes cannot be received
Symptom Possible cause Remedy
The received fax is not
clear. Has paper that meets the speci-
fications been used? Use paper that meets the speci-
fications.
Is the paper damp? Replace the paper.
Is the toner empty? Replace the toner bottle with a
new one.
Is there a problem with the call-
er’s fax machine? Check that the machine can
make clean copies. If it can,
have the caller send the fax
again.
The received fax is blank. Is the toner empty? Replace the toner bottle with a
new one.
Did the caller load the pages up-
side-down? Have the caller check their fax
machine.
Faxes cannot be received
automatically. Has the machine been set to re-
ceive faxes manually? Set the machine to automatic
reception. (See p. 6-84.)
Is the memory full? Load paper if it is empty, and
then print the faxes stored in the
memory.
Is the machine performing an
operation? Follow the instructions in any
messages that appear on the
display.
Black streaks appear
through the copy. Is there a problem with the call-
er’s fax machine? Check that the machine can
make clean copies. If it can,
have the caller send the fax
again.