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www.desatech.com

116226-01K

34

OBSERVED PROBLEM

Pilot  lights  but  flame  goes 
out  when  control  knob  is 
released

Burner  does  not  light  after 
pilot is lit

Delayed ignition burner

Burner  backfiring  during 
combustion

Slight  smoke  or  odor  during 
initial operation

REMEDY

1. Press in gas control knob 

fully

2. After pilot lights, keep gas 

control knob pressed in 30 
seconds

3. Fully open equipment shut

-

off valve

4. A) Contact local natural or 

propane/LP gas company

  B) Clean pilot (see 

Clean-

ing  and  Maintenance, 

page  31)  or  replace  pilot 
assembly

5. Hand  tighten  until  snug, 

then tighten 1/4 turn more

6. Replace pilot assembly
7. Replace control valve

1. Clean burner (see 

Cleaning 

and Maintenance

, page 31) 

or replace burner orifice

2. Contact  local  propane/LP 

or natural gas company

3. Reconnect  leads  to  TP  & 

TPTH terminals on control 
valve

4. Replace thermopile

1. Contact  local  propane/LP 

or natural gas company

2. Clean burner (see 

Cleaning 

and Maintenance

, page 31) 

or replace burner orifice

1. Clean burner (see 

Cleaning 

and Maintenance

, page 31) 

or replace burner orifice

2. Replace damaged burner
3. Replace gas control

1. Problem  will  stop  after  a 

few hours of operation

TROUbLEShOOTING

Continued

POSSIBLE CAUSE

1. Gas control knob not fully 

pressed in

2. Gas  control  knob  not 

pressed in long enough

3. Equipment  shutoff  valve 

not fully open

4. Pilot  flame  not  touching 

thermocouple,  which  al

-

lows thermocouple to cool, 
causing  pilot  flame  to  go 
out.  This  problem  could 
be caused by one or both 
of the following:

  A) Low gas pressure
  B) Dirty or partially clogged 

pilot

5. Thermocouple connection 

loose at control valve

6. Thermocouple damaged
7. Control valve damaged

1. Burner orifice clogged

2. Inlet  gas  pressure  is  too 

low

3. Thermopile  leads  discon

-

nected or improperly con

-

nected

4. Thermopile is defective

1. Manifold  pressure  is  too 

low

2. Burner  porting  or  orifice 

clogged

 

1. Burner orifice is clogged or 

damaged

2. Damaged burner
3. Gas regulator defective

1. Residues  from  manufac

-

turing processes and logs 
curing

Summary of Contents for VKC36N Series

Page 1: ...or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any ph...

Page 2: ...tive harm IMPORTANT Read this owner s manualcarefullyandcompletely before trying to assemble op erate or service this log set Improper use of this log set can cause serious injury or death from burns...

Page 3: ...cessory not approved for use with this fire place WARNING This appliance is only for use with the type of gasindicatedontheratingplate Thisapplianceisnotconvertible for use with other gases unless a c...

Page 4: ...and pilot light before cleaning fireplace 6 Have venting system inspected annually by a qualified service person If needed have venting system cleaned or repaired See Cleaning and Maintenance page 31...

Page 5: ...nstructions very carefully for either vertical or horizontal applications This fireplace may be installed in any room of your house provided all local codes and these installation instructions are fol...

Page 6: ...ntal blockage of venting system When using snow blowers do not direct snow towards vent termination area For horizontal installations above 2 000 feet it is recommended that a 12 extension pipe be add...

Page 7: ...tel from Top of Louver Opening 1 14 35 6 cm A 16 40 6 cm 2 12 30 5 cm B 14 35 6 cm 3 10 25 4 cm C 12 30 5 cm 4 8 20 3 cm D 10 25 4 cm 5 6 15 2 cm E 8 20 3 cm 6 4 10 1 cm F 6 15 2 cm 7 2 5 1 cm G 4 10...

Page 8: ...US if greater than 50 000 36 91 cm in Canada if greater than 100 000 K clearance to a mechanical air supply inlet In Canada 6 ft 1 83m minimum In US 3 ft 91 cm above if within 10 ft 3 m horizontally L...

Page 9: ...ate on the out side of the structure and can not be attached to a chimney or flue system serving a separate solid fuel or gas burning appliance Adirect vent appliance must have its own venting system...

Page 10: ...adjacent pipes Push pipe sections together and twist one section clockwise approximately one quarter turn until sections are fully locked see Figure 8 Note Horizontal runs of vent must be supported e...

Page 11: ...d screws provided see Figure 11 Siding standoff must sit flush against exterior fascia material 7 Connecting Vent Cap with Horizontal Vent Pipe Slide wall firestop over vent pipe before connecting hor...

Page 12: ...ired NOTICE Donotsealtermination cap to vent pipe Cap must be removable for vent inspection and maintenance WARNING Never run vent downward as this may cause excessive temperatures which could cause a...

Page 13: ...commended Applications Installations requiring a vertical rise on building exterior Any installation using snorkel termination to achieve one foot above ground Snorkel terminations are available for i...

Page 14: ...or a horizontal system using two 90 elbows Figure 18 Horizontal Termination Configuration for Venting Using Two 90 Elbows with Termination at 90 with Fireplace 45 Elbow Venting with Two 90 Elbows Vert...

Page 15: ...f area above ceiling is an insulated ceiling or an attic nail firestop from top side This prevents loose insulation from falling into required clear ance space If area above ceiling is a living space...

Page 16: ...ertical Venting Configuration Using One 90 Elbow Vertical Round High Wind Termination Shown 45 Elbow Note Install restrictor into inner collar of fireplace as shown similar factors may cause poor draf...

Page 17: ...ested and approved for elevations from 0 2000 feet USA and elevations from 0 4500 feet Canada Fireplaces for High Altitude models ending in HA are for installation above 4000 feet only These fireplace...

Page 18: ...r Roof Flashing 0 12 6 12 26 Screws VKC 58 Corner Vent Kit Galvanized Includes 45 Elbow 7 12 Adjustable Pipe Wall Firestop Horizontal Termination 6 Pipe 90 Elbow 18 Screws HHTK 58 High Wind Round Hori...

Page 19: ...upward Blower will fit inside back opening and be held in position against back wall by magnets see Figure 26 4 Be certain that all wire terminals are securely attached to terminals on blower motor a...

Page 20: ...wer cord outer insulation sleeve may have to be stripped slightly to allow enough wire length to reach and make all connec tions DO NOT trim excessive length away Enable just enough to make all connec...

Page 21: ...Fan Switch N O Green White On 110 115 V A C Blower Motor Black Off 1 2 Black Installing Gas Piping to Fireplace Location WARNING A qualified service person must connect fireplace to gas supply Follow...

Page 22: ...igure 32 Locate sediment trap drip leg where it is within reach for cleaning Install in piping sys tem between fuel supply and fireplace Locate sediment trap drip leg where trapped matter is not likel...

Page 23: ...opening main gas valve located on or near gas meter for natural gas fireplace or using compressed air 4 Check all joints of gas supply piping sys tem Apply noncorrosive leak detection fluid to all joi...

Page 24: ...not connected as shown switch will not work 2 Route 25 ft wire through openings pro vided on sides of burner system to a con venient location to mount your switch 3 Connect one bare wire end to each t...

Page 25: ...moving glass door or louvers Removing Louver Panels Remove top and bottom louver panels by simultaneously pulling both top end spring latches towards center of appliance until they are disengaged from...

Page 26: ...ilot ports with embers It is not necessary to use all of the ember material provided 2 Pour lava rock onto plenum but not onto flat burner It is not necessary to use all of the lava rock provided NOTI...

Page 27: ...nal injury or loss of life A This appliance is equipped with an igni tion device which automatically lights the pilot Do not light pilot by hand B BEFORE LIGHTING smell all around the appliance area f...

Page 28: ...be performed 4 Push in gas control knob slightly and turn clockwise to OFF 5 Close lower louver panel MANUAL LIGHTING PROCEDURE 1 Remove glass door see Removing Re placing Glass Door page 25 2 Follow...

Page 29: ...center of the room facing towards the fireplace Note Do not hold the hand held remote for a long time Body temperature will affect its operation in the AUTO mode Safety Features When away from home f...

Page 30: ...not operate Note for BKT Only If you are using BKT blower with optional thermostat wall mounted or remote control for fireplace your fireplace and blower will not turn on and off at the same time Fire...

Page 31: ...a qualified service person Fireplace may need more frequent cleaning due to excessive lint from carpeting bedding material pet hair etc GLASS DOOR WARNING Handle glass door panel with care Do not stri...

Page 32: ...th compressed air to remove dust dirt or lint Use a vacuum cleaner or small soft bristled brush to remove excess dust dirt or lint Logs If you remove logs for cleaning refer to Installing Lava Rock an...

Page 33: ...hen in stalled 5 Depleted gas supply pro pane LP models only 6 Pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or...

Page 34: ...y 2 Clean burner see Cleaning and Maintenance page 31 or replace burner orifice 1 Clean burner see Cleaning and Maintenance page 31 or replace burner orifice 2 Replace damaged burner 3 Replace gas con...

Page 35: ...ck vent configuration specifications see Venting Installation page 9 1 This is normal If noise is excessive contact qualified service person 1 Replace 9 volt batteries in receiver and hand held remote...

Page 36: ...ak See Warning statement above 2 Control valve defective 1 Gas leak See Warning statement above OBSERVED PROBLEM Fireplace produces un wanted odors Fireplace shuts off in use Gas odor even when contro...

Page 37: ...f they can t supply original replacement part s call DESA Heating LLC at 1 866 672 6040 When calling DESA Heating LLC have ready your name your address model and serial numbers of your heater how heat...

Page 38: ...www desatech com 116226 01K 38 Parts Models Kc36N VKc36N Kc36P and VKc36P Series 6 7 20 17 18 13 2 12 19 8 1 4 11 9 14 3 16 5 15 10 24 21 23 22 25 26...

Page 39: ...1 02 Bottom Louver Assembly 1 6 Fireplace Top 1 7 Fireplace Top Insulation 1 8 Fireplace Surround 1 9 109082 01 Heat Shield 1 10 116541 01 Burner Assembly NG see page 40 1 116541 02 Burner Assembly LP...

Page 40: ...www desatech com 116226 01K 40 PARTS Burner assembly models KC36N VKC36N KC36P AND VKc36P Series 7 15 10 12 1 12 2 3 13 9 11 21 22 TPTH TP TH 6 12 14 18 17 17 18 19 20 16 14 8 4 5...

Page 41: ...1 9 111288 02 Flex Gas Line 1 10 108084 02 Pilot Assembly NG 1 108084 03 Pilot Assembly LP 1 108084 05 Pilot Assembly HA Models 1 11 14389 Natural Gas Valve 1 14390 Propane LP Gas Valve 1 117370 01 Na...

Page 42: ...er If they can not supply these accessories call DESAHeating LLC at 1 866 672 6040 for information You can also write to the address listed on the back page of this manual Brick Liner KIT BL36DA Textu...

Page 43: ...the comfort of your easy chair A wall mounted docking station is included Accessories Continued Receiver and Hand Held on off Remote Control Kit HRC100 Series Allows the fireplace to be turned on and...

Page 44: ...ns furnished with this product This warranty covers the cost of part s required to restore this product to proper operating condition and an allowance for labor when provided by a DESA Heating LLC Aut...

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