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33
TROUbLEShOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol
-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
pOSSIBLE CAUSE
1. Gas leak.
See Warn-
ing statement at top of
page
2. Control valve defective
1. Foreign matter between
control valve and burner
2. Gas leak.
See Warn-
ing statement at top of
page
1. Debris around burner air
mixer
2. Improper vent configura
-
tion
1. Air holes at burner inlet
blocked
2. B u r n e r f l a m e h o l e s
blocked
3. Improper venting or exces
-
sive blockage
4. Excessive amounts of
embers and pan material
OBSERVED PROBLEM
Gas odor even when gas
control valve is off
Gas odor during combus
-
tion
Glass soots
Dark residue on logs or inside
of fireplace
REMEDY
1. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 23)
2. Replace control valve
1. Take apart gas tubing and re
-
move foreign matter
2. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 23)
1. Inspect opening at base of
burner by removing log/grate
assembly to see that it is NOT
packed with any type of mate
-
rial [see
Installing Brick Lin-
er Models BL36DA(SA) and
BL36DHA(SA),
page 25 for
log/grate removal]
2. Check vent configuration speci
-
fication (see
Venting Installation
Instructions
, page 9)
1. Clean out air holes at burner
inlets. Periodically repeat as
needed
2. Remove blockage
3. Have vent system inspected,
including termination cap. Re
-
move any restrictions or ob
-
struction
4. Clear excess embers until a
minimum gap of 1/2" remains
under grate