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101857-01H

7

7

For more information, visit www.desatech.com

For more information, visit www.desatech.com

1.    Who will heater be used by?    

❍ 

Individual    

❍ 

Business

2.    Will you use your heater in more than one location?   

❍ 

Yes    

❍ 

No

3.    Where will the product be used? (You may select more than one.)   

❍ 

Workshop   

❍ 

Barn  

❍ 

Residential Construction        

       

 

❍ 

Commercial Construction   

❍ 

Garage   

❍ 

Factory   

❍ 

Recreation    

❍ 

Warehouse    

❍ 

Utility Shed/Outbuilding    

        ❍ 

Other ______________________________  (Specify)

4.    Cost of product (excluding sales tax)? $________________________________

5.    Maintenance/service work will be performed by:   

❍ 

Self    

❍ 

Service Center    

❍ 

Other ___________________________________

6.    If you bought this product yourself, did you plan to purchase this type of product before going into the store?    

❍ 

Yes   

❍ 

No

7.   Type of store where product was purchased?   

❍ 

Hardware    

❍ 

Propane Dealer    

❍ 

Natural Gas/Utility Co.    

❍ 

Home Center or Builder’s Supply

       

❍ 

Farm/Ag. Supply    

❍ 

Auto Parts   

❍ 

Warehouse Club   

❍ 

Industrial/Contractor Supply    

❍ 

Rental Store    

       ❍ 

Discount Store    

❍ 

HVAC Dealer    

❍ 

Other  _________________________________________________

8.    What is your primary source of heat?    

❍ 

Propane (LP Gas)    

❍ 

Natural Gas    

❍ 

Kerosene   

❍ 

Diesel    

❍ 

Electric    

❍ 

Other________________

9.    What motivated you to buy this product?   

❍ 

Sudden Cold Weather   

❍ 

Replace Older Model   

❍ 

D.I.Y. Home Project   

❍ 

Emergency Back-Up Heat      

       

❍ 

Heater on Sale   

❍ 

Construction Project   

❍ 

Hard to Heat Location    

❍ 

Other ________________________________

10.  How did you learn about this product brand? 

❍ 

Advertisement    

❍ 

Relative or Friend    

❍ 

Co-Worker    

❍ 

Store Representative

       

❍ 

Store Display    

❍ 

Previously Owned a Heater    

❍ 

Other _________________________________________________(Specify)

11.  What other brands did you consider?  

❍ 

None   

❍ 

Master   

❍ 

Remington  

❍ 

All-Pro  

❍ 

Dayton  

❍ 

Universal  

❍ 

Mr. Heater  

❍ 

L.B. White Tradesman

       

❍ 

John Deere   

❍ 

Dyna-Glo   

❍ 

Dura-Heat   

❍ 

Paulin   

❍ 

Coleman   

❍ 

Vogelzang American   

❍ 

Other ___________________________________

12.   Who selected the product?   

 Male   

 Female   

 Both

13.  Level of Education of Purchaser:   

❍ 

High School    

❍ 

Vocation/Technical School    

❍ 

Some College    

❍ 

Completed College    

❍ 

Graduate School

14.  Age of Purchaser:  

❍ 

Under 20    

❍ 

20 - 29    

❍ 

30 - 39    

❍ 

40 - 49    

❍ 

50 - 59    

❍ 

60 or Over

15.  Buyer’s total annual household income:   

❍ 

Under  $19,999    

❍ 

$20,000 to $34,999    

❍ 

$35,000 to $49,999    

        

❍ 

$50,000 to $74,999    

❍ 

$75,000 to $99,999    

❍ 

$100,000 and Over

16.  What is the population of your area?   

❍ 

Under 10,000    

❍ 

10,000 to 25,000    

 25,000 to 50,000    

❍ 

50,000 to 100,000    

       

❍ 

100,000 to 250,000    

❍ 

Over 250,000

17.  Store where product was purchased:

       Name: ______________________________________  City:  _____________________________________  State: __________

18.  In choosing this product, how important were the following:

       

       Availability

       Price

       Brand Name

       Overall Quality

       Heat Output (Btu/Hr Rating)

       Variable Heat Output (Btu/Hr)

       Made in USA

       Warranty

       Local Service

       Value for Price

19.  This question will allow us to better understand the demographic profile of our customers. Which of the following best describes you? (not required)

       

❍ 

African American   

❍ 

Asian American   

❍ 

Mexican   

❍ 

Puerto Rican   

❍ 

Cuban   

❍ 

Other Hispanic   

❍ 

White   

❍ 

Other ___________________

Brand:                                                                 

(Reddy Heater, Master, Remington, etc.)

Model:

(R60, HD15, etc.)

Date Purchased:

Note: Keep receipt for warranty verification.

Serial Number:

7 or 9 digit number located on product or identification tag.

First Name:                                                        

Last Name: 

Address:

City:

State:

Zip:

    Country:

Phone:   (           )             -                                 E-Mail:                                                              

OWNER'S REGISTRATION FORM

Please answer the following questions to register your product with DESA Heating Products:

Complete registration form and mail or complete on-line registration at www.desatech.com within 30 days after purchase.

Not

Somewhat

Very

Not

Somewhat

Very

       Size

       Prior Brand Experience

       Built-In Thermostat

       Ease of Operation

       Special Features

       Salesperson’s Recommendation

       Friend/Relative’s Recommendation

       Portability

       Quiet Operation

Summary of Contents for TC25

Page 1: ...RESULT IN DEATH SERIOUS BODILY INJURY AND PROPERTY LOSS OR DAMAGE FROM HAZARDS OF FIRE EXPLOSION BURN ASPHYXIATION AND OR CARBON MONOXIDE POISONING ONLYPERSONSWHOCANUNDERSTANDANDFOLLOWTHEINSTRUCTIONSSHOULDUSE OR SERVICE THIS HEATER IF YOU NEED ASSISTANCE OR HEATER INFORMATION SUCH AS AN INSTRUCTIONS MANUAL LABELS ETC CONTACT THE MANUFACTURER TABLE OF CONTENTS SAFETY INFORMATION 2 PRODUCT IDENTIFIC...

Page 2: ...t place objects on top of heater Keepapplianceareaclearandfreefromcombustiblematerials gaso line paint thinner and other flammable vapors and liquids Dust is combustible Do not use heater in areas with high dust content Minimum heater clearances from combustibles Sides 3 feet 1 meter Top 6 feet 1 8 meters Keep heater at least six feet from propane tank s Keep propane tank s below 100ºF 38 C Before...

Page 3: ...e first several 5 10 minutes of operation If you have questions please call 1 866 672 6040 PROPANE SUPPLY Propane gas and propane tank s are to be furnished by the user Use this heater only with a propane vapor withdrawal supply system See Chapter 5 of the Standard for Storage and Handling of Liquefied Petroleum Gas ANSI NFPA 58 Your local library or fire department will have this booklet The amou...

Page 4: ...n using this heater TO START HEATER 1 Follow all installation ventilation and safety information 2 Locate heater on stable and level surface Make sure strong drafts do not blow on heater 3 Make sure heater regulator knob is in OFF position 4 Open propane supply valve on propane tank s slowly 5 Turn the heater regulator knob counterclockwise to the HI position 6 Push in and hold automatic control v...

Page 5: ...a 40 psi Regulator Outlet Pressure 103 4 kPa 15 psi Weight Heater 3 2 kg 7 lb Shipping 4 1 kg 9 lb Size L x W x H Heater 31 7 x 27 9 x 34 cm 12 5 x 11 x 13 4 inches Carton 33 x 30 5 x 35 6 cm 13 x 12 x 14 inches REPLACEMENT PARTS WARNING Use only original replacement parts This heater must use design specific parts Do not substitute or use generic parts Improper replace ment parts could cause seri...

Page 6: ...DESA HeatingProducts TechnicalServiceDepartmentat1 866 672 6040 or visit our web site at www desatech com REMEDY 1 Open propane supply valve slowly 2 Replace burner valve assembly 3 Assureignitorelectrodegapis 120 3 04mm Check wire lead for damage Replace piezo ignitor and or ignitor electrode as necessary 1 Relight hold automatic control valve button in 45 seconds 2 Check propane tank s for prope...

Page 7: ...yna Glo Dura Heat Paulin Coleman Vogelzang American Other ___________________________________ 12 Who selected the product Male Female Both 13 Level of Education of Purchaser High School Vocation Technical School Some College Completed College Graduate School 14 Age of Purchaser Under 20 20 29 30 39 40 49 50 59 60 or Over 15 Buyer s total annual household income Under 19 999 20 000 to 34 999 35 000...

Page 8: ...857 01H 8 For more information visit www desatech com For more information visit www desatech com Postage Required TAPE 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 www desatech com TAPE ...

Page 9: ...33 01 Thermocouple Bracket 1 5 101878 01 Electrode Ignitor 1 6 099236 01 Thermocouple Ignitor Kit 1 7 LPA3025 Hose Regulator Assembly 1 8 LPA2025 Regulator 1 ILLUSTRATED PARTS BREAKDOWN AND PARTS LIST MODEL TC25 ILLUSTRATED PARTS BREAKDOWN AND PARTS LIST Model TC25 This list contains replaceable parts used in your heater When ordering parts follow the instructions listed under Replacement Parts on...

Page 10: ... PARTICULAR PURPOSE DESA Heating Products assumes no responsibility for indirect incidental or consequential damages Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations or exclusions may not apply to you This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state WARRANTY AND REPAIR S...

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