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www.desatech.com

116986-01B

1

TRoUBlesHooTING

 WARNING: Turn off heater and let cool before servicing. Only a 

qualified service person should service and repair heater.

 CAUTION: Never use a wire, needle or similar object to clean 

ODS/pilot. This can damage ODS/pilot unit.

Note:

 All troubleshooting items are listed in order of operation.

POSSIBLE CAUSE

1. Switch in OFF position (mod

-

ule gives long steady beep)

2. Ignitor  electrode  not  con

-

nected to ignitor cable

3. Ignitor cable pinched or wet

4. Broken ignitor cable

5. Bad piezo ignitor

6. Ignitor electrode positioned 

wrong or broken

7. Bad module

1. Gas supply turned off or equip

-

ment shutoff valve closed

2. Control knob not in PILOT 

position

3. Control knob not pressed in 

while in PILOT position

4. Air  in  gas  lines  when  in

-

stalled

5. Depleted  gas  supply  (pro

-

pane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not 

correct

8. Bad module

1. Inlet gas pressure is too low

2. Wire disconnected from gas 

control

3. Burner orifice(s) clogged

5. Bad module

1. Manifold  pressure  is  too 

low

2. Burner orifice(s) clogged

OBSERVED PROBLEM

When 

 and   are pressed at 

the same time, there is no spark 

at ODS/pilot

When 

 and 

 are pressed, 

there is spark at ODS/pilot but 

no ignition

Burner does not light after pilot 

is lit

Delayed ignition burner

REMEDY

1. Push switch on valve to "–" 

position

2. Reconnect ignitor cable

3. Free ignitor cable if pinched 

by any metal or tubing. Keep 

ignitor cable dry

4. Replace ignitor cable

5. Replace piezo ignitor 

6. Replace pilot assembly

7. Replace module

1. Turn on gas supply or open 

equipment shutoff valve

2. Turn control knob to PILOT 

position

3. Press in control knob while in 

PILOT position

4. Continue holding down con

-

trol knob. Repeat igniting op

-

eration until air is removed

5. Contact local propane/LP gas 

company

6. Clean ODS/pilot (see 

Cleaning 

and Maintenance

, page 19) or 

replace ODS/pilot assembly

7. Replace gas regulator

8. Replace module

1. Contact local natural or pro

-

pane/LP gas company

2. Reconnect leads (see 

Wiring 

Diagram

, page 24)

3. Clean burner (see 

Cleaning 

and Maintenance

, page 19) or 

replace burner orifice(s)

5. Replace module

1. Contact local natural or pro

-

pane/LP gas company

2. Clean burner (see 

Cleaning 

and Maintenance

, page 19) or 

replace burner orifice

Summary of Contents for Design Dynamics VF-18N-MHD

Page 1: ...pliance Do not touch any electrical switch do not use any phone in your building Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas...

Page 2: ...air oxygen from the room in which it is installed Provi sions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ventilation section on page 5 of this manual...

Page 3: ...a to cause cancer or birth defects or other reproductive harm IMPORTANT Read this owner s manualcarefullyandcompletely before trying to assemble operate or service this heater Improper use of this hea...

Page 4: ...eaterneedsfresh outsideairventilationto runproperly Thisheaterhasanoxygendepletion sensing ODS pilot light safety system The ODS shuts down the heater if not enough fresh air is available See Air for...

Page 5: ...ystem requires no matches or other source to light log set Air For Combustion and Ventilation WARNING This heater shall not be installed in a confined space or unusually tight con struction unless pro...

Page 6: ...grills between the rooms 1 Determine the volume of the space length x width x height Length x Width x Height __________cu ft volume of space Example Space size 20 ft length x 16 ft width x 8 ft ceilin...

Page 7: ...ption 3 Figure 2 Follow the National Fuel Gas Code ANSI Z223 1 NFPA 54 Section 5 3 Air for Combustion and Ventilation for required size of ventilation grills or ducts Figure 2 Ventilation Air from Ins...

Page 8: ...WARNING Never install the heater in a bedroom or bathroom in a recreational vehicle where curtains furniture cloth ing or other flammable objects are less than 42 from the front top or sides of the he...

Page 9: ...Size Height Depth Front Width Rear Width 18 20 14 35 22 1 2 24 20 14 35 22 1 2 MINIMUM FIREPLACE CLEARANCE TO COMBUSTIBLE MATERIALS Log Size 18 or 24 Side Wall 16 Ceiling 42 Floor 5 Measured at 14 dep...

Page 10: ...Minimum Mantel Clearances When Using Hood Minimum Noncombustible Material 8 Min 12 15 18 All minimum distances are in inches 20 2 1 2 6 8 10 12 Distances to Underside of Mantel Hood GA6050 GA6052 or G...

Page 11: ...ht remove the mantel Floor Clearances A If installing appliance on the floor level you must maintain the minimum distance of 14 to combustibles see Figure 8 B If combustible materials are less than 14...

Page 12: ...ction Purchase the optional CSA design certified equipment shutoff valve from your dealer See Accessories page 25 For propane LP units the installer must supply an external regulator The external regu...

Page 13: ...Purchase the optional CSA design certified equipment shutoff valve from your dealer See Accessories page 25 Minimum inlet pressure for purpose of input adjustment Figure 12 Gas Connection 3 Minimum C...

Page 14: ...e LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air 3 Check all joints from gas meter to equipment shutoff valvefornatural gas or propane LPsup ply...

Page 15: ...ARNING If fireplace has glass doors never operate this heater with glass doors closed If you op erateheaterwithdoorsclosed heat buildup inside fireplace willcauseglasstoburst Make suretherearenoobstru...

Page 16: ...off with ON OFFswitch thus disabling the remote hand set Setting The Display C 24h and F 12h Press and hold OFF and until display changes from F and 12 hour clock to C and 24 hour clock or vice versa...

Page 17: ...gas Shutting Off Burner Only pilot stays lit Press to decrease the flame height and shut off main burner MANUAL LIGHTING Procedure WARNING Manual lighting mustbeperformedbyaqualified service person Th...

Page 18: ...r knob to adjust flame Knob has a slipping clutch that allows manual flame height adjustment to turn gas off to appliance Shutting Off Heater Press OFF button on remote control to switch off main gas...

Page 19: ...to keep the primary air opening s of theburner s cleanmayresultin sooting and property damage Burner Injector Holder Air Inlet Hole The primary air inlet holes allow the proper amount of air to mix w...

Page 20: ...he burner Figure 25 Injector Holder on Front Burner Tube Burner Tube Primary Air Inlet Opening Injector Holder Injector Figure 24 Removing Front Log to Clean Front Burner Main Log Assembly Front Log A...

Page 21: ...ssure is too low 2 Burner orifice s clogged OBSERVED PROBLEM When and arepressedat the same time there is no spark at ODS pilot When and are pressed there is spark at ODS pilot but no ignition Burner...

Page 22: ...and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural or propane LP gas company 3 Observe minimum installation clearances see page 9 4 Cl...

Page 23: ...artially clogged 4 Thermostat on remote is satisfied 1 Gas leak See Warning statement at top of page 2 Control valve or gas control defective 1 Foreign matter between con trol valve and burner 2 Gas l...

Page 24: ...F Switch Soldered Cable Thermocurrent Cable 1 Motor Knob MAN Knob troubleshooting Continued POSSIBLE CAUSE Battery nearly down When signal appears the first time ap proximately 10 ignitions left Cable...

Page 25: ...ct authorized dealers of this product If they can t supply original replacement part s call DESA s Technical Service Department at 1 866 672 6040 When calling DESA have ready your name your address mo...

Page 26: ...llustrated Parts Breakdown Models VF 18N MHD VF 18P MHD VF 24N MHD and VF 24P MHD 1 2 3 4 5 25 22 7 8 18 9 6 10 11 26 34 23 12 21 20 29 28 29 28 27 24 27 24 22 13 19 14 32 30 15 15 15 15 15 15 31 15 1...

Page 27: ...01 117004 01 117004 01 Pilot Shield 1 20 099918 03 099918 02 099918 03 099918 02 Burner Regulator 1 21 116957 01 111803 03 116957 01 Air Shutter 1 22 111824 01 111824 01 111824 01 111824 01 Nut Sleeve...

Page 28: ...d by a qualified installer in accordance with all local codes and instructions furnished with the unit This warranty does not apply to parts that are not in original condition because of normal wear a...

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