Desa Comfort Glow CGP11A Owner'S Operation And Installation Manual Download

Page: 22 / 28

100846

REMEDY

1. Turn on gas supply or

open manual shutoff
valve

2. Turn control knob to

PILOT position

3. Press in control knob

while in PILOT
position

4. Continue holding down

control knob. Repeat
igniting operation until
air is removed

5. Contact local propane

gas company

6. Clean ODS/pilot (see

Cleaning and Mainte-
nance, page 21) or
replace ODS/pilot
assembly

7. Replace gas regulator

1. Press in control knob

fully

2. After ODS/pilot lights,

keep control knob
pressed in 10 seconds

3. Fully open manual

shut-off valve

4. Hand tighten until

snug, then tighten 1/4
turn more

5. A) Contact local

propane gas company

B) Clean ODS/pilot
(see Cleaning and
Maintenance, page 21)
or replace ODS/pilot
assembly

6. Replace thermocouple

7. Replace control valve

OBSERVED
PROBLEM

When ignitor button
is pressed and control
knob is pressed in
and turned to the
PILOT position,
there is spark at
ODS/pilot but no
ignition

ODS/pilot lights but
flame goes out when
control knob is
released

POSSIBLE
CAUSE

1. Gas supply turned off

or manual shutoff
valve closed

2. Control knob not in

PILOT position

3. Control knob not

pressed in while in
PILOT position

4. Air in gas lines when

installed

5. Depleted gas supply

6. ODS/pilot is clogged

7. Gas regulator setting is

not correct

1. Control knob not fully

pressed in

2. Control knob not

pressed in long enough

3. Manual shutoff valve

not fully open

4. Thermocouple connec-

tion loose at control
valve

5. Pilot flame not touch-

ing thermocouple,
which allows thermo-
couple to cool, causing
pilot flame to go out.
This problem could be
caused by one or both
of the following:
A) Low gas pressure
B) Dirty or partially
clogged ODS/pilot

6. Thermocouple dam-

aged

7. Control valve damaged

TROUBLE-

SHOOTING

Continued

Summary of Contents for Comfort Glow CGP11A

Page 1: ...e gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installa...

Page 2: ... from burns fire explosion and carbon monoxide poisoning WARNING ICON G 001 DANGER Carbon monoxide poisoning may lead to death Carbon Monoxide Poisoning Early signs of carbon monoxide poisoning resembletheflu withheadaches dizziness and ornausea Ifyouhavethesesigns the heater may not be working properly Get fresh air at once Have heater serviced Some people are more affected by carbon monoxide tha...

Page 3: ...ensor ODS pilot light safety system The ODS shuts down the heater if not enough fresh air is available See Fresh Air for Combus tion and Ventilation pages 5 through 8 8 Never run heater in small closed room Open door into next room to help ventilate 9 Keep all air openings in the front and bottom of heater clear and free of debris This will insure enough air for proper combustion 10 If heater shut...

Page 4: ... care Follow all local codes In the absence of local codes use the latest edition of the National Fuel Gas Code ANSI Z223 1 also known as NFPA 54 Available from American National Standards Institute Inc 1430 Broadway New York NY 10018 National Fire Protection Association Inc Batterymarch Park Quincy MA 02269 UNPACKING 1 Remove heater from carton 2 Remove all protective packaging applied to heater ...

Page 5: ...n The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation However in buildings of unusually tight construction you must provide additional fresh air Unusually tight construction is defined as construction where a walls and ceilings exposed to the outside atmosphere have a continu ous water vapor retarder with a rating of one perm or less with open in...

Page 6: ...Hr Gas furnace ___________________ BTU Hr Vented gas heater ___________________ BTU Hr Gas fireplace logs ___________________ BTU Hr Other gas appliances ___________________ BTU Hr Total ___________________ BTU Hr Example Gas water heater 40 000 BTU Hr Vent free heater 10 000 BTU Hr Total 50 000 BTU Hr Do not include direct vent gas appliances Direct vent draws combustion air from the outdoors and...

Page 7: ...oor on the wall connecting the two spaces see options 1 and 2 Figure 2 You can also remove door into adjoining room see option 3 Figure 2 WARNING ICON G 001 WARNING Rework worksheet adding the space of the adjoining unconfined space The combined spaces must have enough fresh air to supply all appliances in both spaces Figure 2 Ventilation Air from Inside Building Or Remove Door into Adjoining Room...

Page 8: ...pen to the outdoors These spaces include attics and crawl spaces Follow the National Fuel Gas Code NFPA 54 ANSI Z223 1 Section 5 3 Air for Combustion and Ventilation for required size of ventilation grills or ducts IMPORTANT Do not provide openings for inlet or outlet air into attic if attic has a thermostat controlled power vent Heated air entering the attic will activate the power vent Figure 3 ...

Page 9: ... 18 inches above floor locate heater where moving vehicle will not hit it IMPORTANT Vent free heaters add moisture to the air Although this is beneficial in stalling heater in rooms without enough ventilation air may cause mildew to form from too much moisture See Fresh Air for Combustion and Ventilation pages 5 through 8 LOCATING HEATER This heater is designed to be mounted on a wall WARNING ICON...

Page 10: ...OR JOINING WALL For convenience and efficiency install heater where there is easy access for operation inspection and service in coldest part of room Figure 4 Mounting Clearances As Viewed From Front of Heater INSTALLING TO WALL Continued WARNING ICON G 001 WARNING Maintain minimum clearances shown in Figure 5 If you can provide greater clearances from floor and joining wall 36 3 FLOOR CEILING Min...

Page 11: ...Drill holes at marked locations using 5 16 drill bit For solid walls concrete or masonry drill at least 1 1 4 deep 2 Fold wall anchor see Figure 6 Figure 8 Tightening Anchors 5 Tighten two screws until 1 16 space thickness of penny is between screwheads and wall see Figure 8 Figure 7 Popping Open Anchor Wings For Thin Walls Thin Walls 1 4 to 1 2 thick 3 Insert wall anchor wings first into hole Tap...

Page 12: ...stalling Bottom Mounting Screw 1 Locate bottom mounting hole This hole is near bottom on back panel of heater see Figure 11 2 Mark screw location on wall 3 Remove heater from wall 4 If installing bottom mounting screw into hollow or solid wall install wall anchor Follow steps 1 through 5 under Attaching To Wall Anchor Method page 11 If installing bottom mounting screw into wall stud drill hole at ...

Page 13: ...re trapped matter is not likely to freeze A sediment trap traps moisture and contaminants This keeps them from going into heater controls If sediment trap is not installed or is installed wrong heater may not run properly WARNING ICON G 001 CAUTION Use pipe joint sealant that is resistant to liquid petroleum LP gas Figure 12 External Regulator With Vent Pointing Down Installation must include a ma...

Page 14: ...f gas pipe where manual shutoff valve was connected Tee Joint Reducer Bushing to 1 8 NPT 1 8 NPT Plug Tap Heater Cabinet Pressure Regulator 3 8 NPT Pipe Nipple Tee Joint Pipe Nipple Cap Ground Joint Union From External Regulator 11 W C to 14 W C Pressure Manual Shutoff Valve Sediment Trap Test Gauge Connection 3 Minimum WARNING ICON G 001 WARNING Test all gas piping and connections for leaks after...

Page 15: ... forming show a leak 4 Correct all leaks at once PRESSURE TESTING HEATER GAS CONNECTIONS 1 Open manual shutoff valve see Figure 14 2 Open propane supply tank valve 3 Make sure control knob of heater is in the OFF position 4 Check all joints from manual shutoff valve to control valve see Figure 15 Apply mixture of liquid soap and water to gas joints Bubbles forming show a leak 5 Correct all leaks a...

Page 16: ...lier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department C Use only your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn by hand don t try to repair it call a qualified service technician or gas supplier Force or attempted repair may result in a fire or explosion D Do not use...

Page 17: ...p up when released contact a qualified service person or gas supplier for repairs 6 With control knob pressed in push down and release ignitor button This will light pilot The pilot is attached to the front of burner If needed keep pressing ignitor button until pilot lights Note If pilot does not light refer to Troubleshooting pages 21 through 24 Also contact a qualified service person or gas supp...

Page 18: ...rol knob will lock at the desired position LOW OFF PILOT HIGH OFF PILOT OFF Control Knob Burners WARNING ICON G 001 WARNING When running heater set control knob at LOW or HIGH locked positions Never set control knob between locked positions Poor combustion and higher levels of carbon monoxide may result WARNING ICON G 001 CAUTION Do not try to adjust heating levels by using the manual shutoff valv...

Page 19: ...t flame pattern is incorrect as shown in Figure 20 turn heater off see To Turn Off Gas to Appliance above see Troubleshooting pages 21 through 24 OPERATING HEATER Continued Continued TO TURN OFF GAS TO APPLIANCE Shutting Off Heater 1 Turn control knob clockwise Clockwise to the OFF position Shutting Off Burner Only pilot stays lit 1 Turn control knob clockwise Clockwise to the PILOT position MANUA...

Page 20: ...n Off Gas to Appliance page 19 see Troubleshooting pages 21 through 24 Figure 22 Incorrect Burner Flame Pattern Figure 21 Correct Burner Flame Pattern BURNER FLAME PATTERN Figure 21 shows a correct burner flame pattern Figure 22 shows an incorrect burner flame pattern INSPECTING BURNER Continued ...

Page 21: ...let cool before servicing Only a qualified service person should service and repair heater WARNING ICON G 001 CAUTION Never use a wire needle or similar object to clean ODS pilot This can damage ODS pilot unit Note All troubleshooting items are listed in order of operation OBSERVED PROBLEM When ignitor button is pressed and control knob is pressed in and turned to the PILOT position there is no sp...

Page 22: ...EM When ignitor button is pressed and control knob is pressed in and turned to the PILOT position there is spark at ODS pilot but no ignition ODS pilot lights but flame goes out when control knob is released POSSIBLE CAUSE 1 Gas supply turned off or manual shutoff valve closed 2 Control knob not in PILOT position 3 Control knob not pressed in while in PILOT position 4 Air in gas lines when install...

Page 23: ...se is excessive contact qualified service person TROUBLE SHOOTING Continued Continued POSSIBLE CAUSE 1 Burner orifice s is clogged 2 Burner orifice s diameter is too small 3 Inlet gas pressure is too low 1 Manifold pressure is too low 2 Burner orifice s is clogged 1 Burner orifice s is clogged or damaged 2 Burner damaged 3 Gas regulator defective 1 Plaque damaged 2 Inlet gas pressure is too low 3 ...

Page 24: ...IMPORTANT state ment above 2 Low fuel supply 3 Gas leak See Warn ing statement at top of page 1 Not enough fresh air is available 2 Low line pressure 3 ODS pilot is partially clogged 1 Gas leak See Warn ing statement at top of page 2 Control valve defec tive 1 Foreign matter be tween control valve and burner 2 Gas leak See Warn ing statement at top of page REMEDY 1 Ventilate room Stop using odor c...

Page 25: ...our name your address model number of your heater how heater was malfunctioning type of gas used propane or natural gas purchase date Usually we will ask you to return the defective part to the factory Parts Not Under Warranty Contact authorized dealers of this product If they cannot supply original replace ment part s call DESA International s Parts Department at 502 781 9600 for information When...

Page 26: ...r Parts 342 N County Rd 400 East Valparaiso IN 46383 All States 219 462 7441 1 800 362 6951 FBD 601 Hope Street Bowling Green KY 42101 502 796 8406 1 800 654 8534 Master Service Center 1184 Wilson NW Walker MI 49504 616 791 4760 1 800 446 1446 Washer Equipment Co 1715 Main Street Kansas City MO 64108 KS MO AR 816 842 3911 East Coast Energy Products 707 Broadway W Long Branch NJ 07764 908 870 8809 ...

Page 27: ... 11 099387 05 Pilot Tubing Valve to pilot 1 12 099392 01 Tubing Valve to plaque B 1 13 099391 02 Tubing Regulator to valve 1 ILLUSTRATED PARTS BREAKDOWN KEY PART NO NUMBER DESCRIPTION QTY 14 100432 01 Control Valve 1 15 099057 01 Pressure Tap Fitting 1 16 098276 01 1 8 Pipe Plug 1 17 099468 05 Cabinet Assembly 1 18 099415 02 Gas Regulator 1 19 098303 02 Screw 6 x 5 16 2 20 098508 01 Valve Retainer...

Page 28: ...h the unit This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective heater will be the responsibility o...

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Desa Comfort Glow CGP11A, Owner'S Operation And Installation Manual

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