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13

101870

OWNER’S MANUAL

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

Burner does not light after ODS/pilot is lit

Delayed ignition of burner

Burner backfiring during combustion

Yellow flame during burner combustion

Slight smoke or odor during initial opera-
tion

Heater produces a whistling noise when
burner is lit

POSSIBLE CAUSE

1. Burner orifice is clogged

2. Burner orifice diameter is too small
3. Inlet gas pressure is too low

1. Manifold pressure is too low
2. Burner orifice is clogged

1. Burner orifice is clogged or damaged

2. Burner damaged
3. Gas regulator defective

1. Not enough air

2. Inlet gas pressure is too low
3. Gas regulator defective

1. Residues from manufacturing processes

1. Turning control knob to HIGH position

when burner is cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged burner orifice

REMEDY

1. Clean burner orifice (see Cleaning and

Maintenance, page 11) or replace burner
orifice

2. Replace burner orifice
3. Contact local natural gas company

1. Contact local natural gas company
2. Clean burner orifice (see Cleaning and

Maintenance, page 11) or replace burner
orifice

1. Clean burner orifice (see Cleaning and

Maintenance, page 11) or replace burner
orifice

2. Replace burner
3. Replace gas regulator

1. Check burner for dirt and debris. If

found, clean burner (see Cleaning and
Maintenance
, page 11)

2. Contact local natural gas company
3. Replace gas regulator

1. Problem will stop after a few hours of

operation

1. Turn control knob to  LOW position and

let warm up for a minute

2. Operate burner until air is removed from

line. Have gas checked by local natural
gas company

3. Observe minimum installation clear-

ances (see Figure 4, page 6)

4. Clean burner (see Cleaning and Main-

tenance, page 11) or replace burner ori-
fice.

Continued

Summary of Contents for Comfort Glow CGN10A

Page 1: ...gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified ins...

Page 2: ...ach your gas supplier call the fire department 3 Heater model CGN10A shall not be installed in a bathroom 4 Never install the heater in a recreational vehicle where curtains furniture clothing or othe...

Page 3: ...effi cient than ever New materials increased insulation and new construction methods help reduce heat loss in homes Home own ers weather strip and caulk around windows and doors to keep the cold air...

Page 4: ...onfined or Unconfined Space Use this worksheet to determine if you have a confined or unconfined space Space Includes the room in which you will install heater plus any adjoining rooms with doorless p...

Page 5: ...connecting the two spaces see options 1 and 2 Figure 2 You can also remove door into adjoining room see op tion 3 Figure 2 Follow the National Fuel Gas Code NFPA 54 ANSI Z223 1 Section 5 3 Air for Com...

Page 6: ...all heater Follow all local codes AnA G A design certifiedmanualshutoff valve with 1 8 NPT tap is an acceptable alternative to test gauge connection Pur chase the optional A G A design certified manua...

Page 7: ...screws until 1 16 space thickness of penny is between screwheads and wall see Figure 8 Placing Heater On Mounting Screws 1 Locate two keyhole slots on back panel of heater see Figure 9 2 Place large...

Page 8: ...ccur Installation must include a manual shutoff valve ground joint union and plugged 1 8 NPT tap Locate NPT tap within reach for test gauge hook up NPT tap must be upstream from heater see Figure 12 A...

Page 9: ...to control valve see Figure 14 Apply mixture of liquid soap and wa ter to gas joints Bubbles forming show a leak 5 Correct all leaks at once 6 Light heater see Operating Heater pages 9 and 10 Check th...

Page 10: ...leshooting pages 12 through 14 Also contact a qualified service person or gas supplier for repairs Until repairs are made light pilot with match To light pilot with match see Manual Lighting Procedure...

Page 11: ...pingoftheflame It also shows the flame higher than 1 2 the glass panel height WARNING If yellow tipping occurs your heater could pro duce increased levels of carbon monoxide If burner flame pat tern s...

Page 12: ...alve not fully open 4 Thermocouple connection loose at con trol valve 5 Pilot flame not touching thermocouple which allows thermocouple to cool causing pilot flame to go out This prob lem could be cau...

Page 13: ...n heater blocked 4 Dirty or partially clogged burner orifice REMEDY 1 Clean burner orifice see Cleaning and Maintenance page 11 or replace burner orifice 2 Replace burner orifice 3 Contact local natur...

Page 14: ...eck ing Gas Connections page 9 1 Refer to Fresh Air for Combustion and Venti lation requirements page 3 OBSERVED PROBLEM Heater produces a clicking ticking noise just after burner is lit or shut off H...

Page 15: ...r 5 00 payable to DESA International ACCESSORY Purchase this heater accessory from your local dealer If they cannot supply this ac cessory either contact your nearest Parts Central page 18 or call DES...

Page 16: ...16 101870 NATURAL GAS HEATER CGN10A AND CGN6 12 2 12 1 ODS PILOT HEATER EXPLODED VIEW 10 12 11 1 2 3 4 5 6 7 9 8 10 13 14 15 16 17 18 21 23 24 27 22 26 25 19 20 28 29 ILLUSTRATED PARTS LIST...

Page 17: ...03 100701 03 ODS Pilot Assembly 1 12 1 098514 01 098514 01 Thermocouple 1 12 2 098594 01 098594 01 Ignitor Electrode 1 13 099386 02 099386 02 Burner 1 14 099387 05 099387 05 Pilot Tubing 1 15 098251 0...

Page 18: ...49120 616 684 2697 1 800 268 4983 Parts Only Dayton Hardware P O Box 275 North Dayton Station Dayton OH 45404 All States 513 258 3721 OH 1 800 762 3426 Halco Enterprises 208 Carter Drive Unit 21 West...

Page 19: ...___________________ _______________________________________________________________________________________________ ____________________________________________________________________________________...

Page 20: ...oes not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenance or defects cau...

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