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108117-01H

For more information, visit www.desatech.com

For more information, visit www.desatech.com

2

TABLE OF CONTENTS
SAFETY INFORMATION

SAFETY INFORMATION

 DANGER: Carbon monoxide poisoning may lead

to death!

Carbon Monoxide Poisoning:

 

Early signs of carbon monoxide

poisoning resemble the flu, with headaches, dizziness, or nausea. If
you have these signs, the fireplace may not be working properly.
Get fresh air at once! Have fireplace serviced. Some people are
more affected by carbon monoxide than others. These include
pregnant women, people with heart or lung disease or anemia, those
under the influence of alcohol, and those at high altitudes.

Natural and Propane/LP Gas:

 Natural and Propane/LP gases are

odorless. An odor-making agent is added to these gases. The odor
helps you detect a gas leak. However, the odor added to the gas can
fade. Gas may be present even though no odor exists.

Make certain you read and understand all warnings. Keep this
manual for reference. It is your guide to safe and proper operation
of this fireplace.

 WARNINGS

IMPORTANT: Read this owner’s manual carefully and
completely before trying to assemble, operate, or service
this fireplace. Improper use of this fireplace can cause
serious injury or death from burns, fire, explosion, elec-
trical shock, and carbon monoxide poisoning.

 WARNING: Any change to this heater or its

controls can be dangerous.

 WARNING: Do not allow fans to blow directly into

the fireplace. Avoid any drafts that alter burner flame
patterns. Ceiling fans can create drafts that alter
burner flame patterns. Altered burner patterns can
cause sooting.

 WARNING: Do not use a blower insert, heat

exchanger insert, or other accessory not approved
for use with this fireplace.

Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.

Do not place clothing or other flammable material on or
near the appliance. Never place any objects on the heater.

Fireplace front and screen become very hot when
running fireplace. Keep children and adults away
from hot surfaces to avoid burns or clothing ignition.
Fireplace will remain hot for a time after shutdown.
Allow surfaces to cool before touching.

Carefully supervise young children when they are in
the room with fireplace. When using the hand-held
remote accessory, keep selector switch in the OFF
position to prevent children from turning on burners
with remote.

You must operate this fireplace with the fireplace
screen and hood in place. Make sure fireplace screen
and hood are in place before running fireplace.

Keep the appliance area clear and free from combus-
tible materials, gasoline, and other flammable vapors
and liquids.

TABLE OF CONTENTS

SAFETY INFORMATION ............................................................ 2

PRODUCT IDENTIFICATION ..................................................... 3

LOCAL CODES ........................................................................... 4

UNPACKING ............................................................................... 4

PRODUCT FEATURES .............................................................. 4

AIR FOR COMBUSTION AND VENTILATION ........................... 5

INSTALLATION ........................................................................... 7

OPERATING FIREPLACE ........................................................ 23

INSPECTING BURNERS .......................................................... 26

CLEANING AND MAINTENANCE ............................................ 26

SPECIFICATIONS .................................................................... 27

SERVICE HINTS ....................................................................... 27

TECHNICAL SERVICE ............................................................. 27

TROUBLESHOOTING .............................................................. 28

WIRING DIAGRAM ................................................................... 31

REPLACEMENT PARTS .......................................................... 31

ILLUSTRATED PARTS BREAKDOWN AND PARTS LIST ....... 32

ACCESSORIES ........................................................................ 36

OWNER’S REGISTRATION FORM .......................................... 41

WARRANTY INFORMATION ...................................... Back Cover

 WARNING: This product contains and/or generates

chemicals known to the State of California to cause
cancer or birth defects, or other reproductive harm.

Summary of Contents for Comfort Glow CGEFP33NR

Page 1: ...icemustbeperformedbyaquali fied installer service agency or the gas supplier WARNING Improper installation adjustment alteration service or maintenance can cause injury or property damage Refer to thi...

Page 2: ...patterns Altered burner patterns can cause sooting WARNING Do not use a blower insert heat exchanger insert or other accessory not approved for use with this fireplace Due to high temperatures the app...

Page 3: ...This fireplace needs fresh air ventilation to run properly This fireplace has an Oxygen Depletion Sensing ODS safety shutoff system The ODS shuts down the fireplace if not enough fresh air is availabl...

Page 4: ...at loss out a vent or up a chimney Heat is generated by both realistic flames and glowing embers When used without the optional blower the fireplace requires no electricity making it ideal for emergen...

Page 5: ...ess provisions are provided for adequate combus tion and ventilation air Read the following instruc tions to insure proper fresh air for this and other fuel burning appliances in your home Unusually t...

Page 6: ...Btu Hr maximum the space can support 73 000 Btu Hr actual amount of Btu Hr used The space in the above example is a confined space because the actual Btu Hr used is more than the maximum Btu Hr the s...

Page 7: ...A qualified service person must in stall fireplace Follow all local codes WARNING Never install the fireplace in a bedroom or bathroom in a recreational vehicle where curtains furniture clothing or o...

Page 8: ...TALLATION Check Gas Type Electrical Hookup Installation Clearances Installation Sequence Removing Fireplace Screen And Floor Assembly INSTALLATION SEQUENCE After unpacking fireplace see Unpacking page...

Page 9: ...Bushings Hole in Floor Support Bracket Hole in Outer Casing RELOCATING WALL SWITCH Note The decorative wall switch plate supplied is white The wall switch plate may be painted to match your decor The...

Page 10: ...e Firebox Bottom Wall Switch Plate Assy Hole in Outer Casing Hole in Floor Support Bracket Mounting Wall Switch to Wall for Recessed Fireplace 7 Create three openings on wall according to Template 1 p...

Page 11: ...corners of the rectangle may be round IMPORTANT Do not exceed the size of the rectangle on template 12 Carefully pass switch plate assembly through rectangular open ing from inside mantel see Figure...

Page 12: ...all electrical cords are completely clear of the blower wheel and that there are no other foreign objects in blower wheel Turn blower on and check for opera tion Turn blower off by rotating knob fully...

Page 13: ...lledfireplace Contactaqualifiedserviceperson to do this INSTALLING THERMOSTATIC BLOWER ACCESSORY 2 Using screw provided attach green ground wire from speed control cord to blower housing Tighten screw...

Page 14: ...e power cord through plastic bushings and plug the power cord into a prop erly grounded three prong wall receptacle near the firebox b If your fireplace system installation is recessed and if an outle...

Page 15: ...will not turn on and off at the same time The fireplace may run for several minutes before the blower turns on After the heater modulates to the pilot position the blower will continue to run The blo...

Page 16: ...local codes Use pipe of 1 2 diameter or greater to allow proper gas volume to fireplace If pipe is too small undue loss of volume will occur Figure 24 External Regulator with Vent Pointing Down Propan...

Page 17: ...ve Provided by Installer Pressure Testing Gas Supply Piping System Test Pressures In Excess Of 1 2 PSIG 3 5 kPa 1 Disconnect appliance with its appliance main gas valve con trol valve and equipment sh...

Page 18: ...nstallation loca tion Cut an access hole in hearth top to run flexible gas line to fireplace see Figure 30 Make sure to locate access hole so cabinet mantel will cover it when installed Note You can s...

Page 19: ...the clearances shown in Figure 37 page 20 Follow the instructions below to install the fireplace in this manner Actual Framing Height 32 3 8 33 Front Width 34 5 16 35 1 2 Depth 16 11 16 17 3 4 1 Frame...

Page 20: ...combustible Material May Project Off this Surface above the Firebox Hood Mantel Shelf 13 16 19 21 2 1 2 6 8 10 Note All vertical measurements are from top of fireplace hood opening to bottom of mantel...

Page 21: ...check to ensure that no flame comes in contact with any log With the heater set to HI check to see if flames contact any log If so reposition logs accord ing to the log installation instructions in t...

Page 22: ...specifically approved with this heater may result in property damage or personal injury CAUTION Do not remove the warning and in struction labels attached to the heater base assem bly These markings c...

Page 23: ...low these instructions exactly a fire or explosion may result causing prop erty damage personal injury or loss of life A This appliance has a pilot which lights automatically when using the supplied w...

Page 24: ...igure 51 Control Locations Manual Ignition Bypass Switch Up is for Remote Control ON OFF Button HI LO Button Wall Switch LED B Using Hand Held Wireless Remote Control 1 Set manual ignition bypass swit...

Page 25: ...ral attempts to light the pilot fail contact a qualified service person or gas supplier for repairs 8 When thermocouple is heated release override handle The main burner will immediately light on high...

Page 26: ...spect these areas of fireplace before each use Have fireplace inspected yearly by a qualified service person Fireplace may need more frequent cleaning due to excessive lint from carpeting bedding mate...

Page 27: ...ING AND MAINTENANCE Continued CLEANING AND MAINTENANCE Cleaning Pilot Air Inlet Hole Logs SPECIFICATIONS SERVICE HINTS TECHNICAL SERVICE SPECIFICATIONS Btu Variable 20 000 33 000 Type Gas Natural CG E...

Page 28: ...in OFF position 4 Make sure power cord is plugged into electrical outlet and outlet has power 5 Reconnect ignitor cable 6 Replace ignitor cable 7 Replace pilot assembly 8 Replace pilot assembly 1 Mak...

Page 29: ...ages 26 and 27 or re place ODS pilot assembly 6 Replace gas regulator 1 Turn control knob fully counterclock wise 2 After ODS pilot lights hold control knob for 30 seconds 3 Fully open equipment shuto...

Page 30: ...ingwithinburner box or on adjacent walls or furniture REMEDY 1 This is common with most fireplaces If noise is excessive contact qualified ser vice person 1 Open window and ventilate room Stop using o...

Page 31: ...ur address model and serial numbers of your fireplace how fireplace was malfunctioning type of gas used propane LP or natural gas purchase date Usually we will ask you to return the part to the factor...

Page 32: ...12 23 41 42 24 43 39 13 31 30 11 10 7 38 5 27 26 6 13 15 32 14 18 37 28 33 20 21 19 35 36 9 17 29 34 22 25 16 8 1 2 4 3 40 44 ILLUSTRATED PARTS BREAKDOWN REMOTE CONTROL LOG BASE ASSEMBLY MODELS EFP33...

Page 33: ...102334 01 Palnut Fastener 1 20 107562 01 107562 01 Switch and Wire Assembly 1 21 107685 01 107685 01 Bracket Switch and Piezo 1 22 101628 03 101628 03 Flexible Connector 1 23 098544 01 098544 01 Wire...

Page 34: ...ch com For more information visit www desatech com 34 ILLUSTRATED PARTS BREAKDOWN Models EFP33PR NR and CGEFP33PR NR ILLUSTRATED PARTS BREAKDOWN FIREBOX MODELS EFP33PR NR AND CGEFP33PR NR 1 2 3 4 10 1...

Page 35: ...UMBER DESCRIPTION QTY 1 101357 03 Top Outer Casing 1 2 Outer Casing 1 3 Right Front Side 1 4 Left Front Side 1 5 098304 01 Phillips Pan Head Screw 10 9 6 104239 01CK Top Front Louver 1 7 101712 02 Fir...

Page 36: ...gh and or unfinished mantel or wall opening edges etc Included with mantel accessory INFORMATION VIDEO 108917 01 For all models A care and maintenance video is available by calling 1 866 672 6040 CORN...

Page 37: ...HEARTH BASE G3008F Series Walnut Finished G3009U Series Unfinished G3010F Series Oak Finished For all models The corner hearth base is designed for use with the corner mantels to create a handsome ris...

Page 38: ...______________________________________________________ _______________________________________________________________________________________________ _________________________________________________...

Page 39: ...r more information visit www desatech com 39 39 Template 1 Relocating Wall Switch to Hollow Room Wall Template2 RelocatingWallSwitchtoSideWallof Mantel 4 3 4 4 3 4 3 3 4 3 8 3 3 4 3 8 3 16 3 4 3 4 3 8...

Page 40: ...108117 01H For more information visit www desatech com For more information visit www desatech com 40 THIS PAGE INTENTIONALLY LEFT BLANK...

Page 41: ...ted College Completed Graduate School 13 Age of Purchaser Under 20 20 29 30 39 40 49 50 59 60 or Over 14 Buyer s total annual household income Under 15 000 15 000 to 19 999 20 000 to 34 999 35 000 to...

Page 42: ...108117 01H For more information visit www desatech com For more information visit www desatech com 42 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 Postage Required TM TAPE TAPE...

Page 43: ...________________________________________________________ _______________________________________________________________________________________________ _______________________________________________...

Page 44: ...more information visit www desatech com For more information visit www desatech com 44 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 www desatech com 108117 01 Rev H 02 03 NOT A UPC...

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