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31

102665

SERVICE

HINTS

When gas pressure is too low

• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat

When gas quality is bad

• pilot will not stay lit
• burners will produce flames and soot
• fireplace will backfire when lit

You may feel your gas pressure is too low or gas quality is bad. If so, contact your
local propane/LP gas supplier.

TECHNICAL

SERVICE

Btu (Low/High)

20,000/28,000

Type Gas

Propane/LP Gas Only

Ignition

Piezo

Manifold Pressure

8" W.C.

Inlet Gas Pressure (in. of water)

Maximum

14"

Minimum

11"

Shipping Weight

80 lbs.

SPECIFICATIONS

You may have further questions about installation, operation, or troubleshooting.
If so, contact DESA International’s Technical Service Department at
1-800-DESA LOG (1-800-337-2564).

These Parts Centrals are privately-owned businesses. They have agreed to support
our customer’s needs by providing original replacement parts and accessories.

Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514
1-800-397-7553
203-248-7553
Parts Department

Portable Heater Parts
342 N. County Rd. 400 E.
Valparaiso, IN 46383
All States
219-462-7441
1-800-362-6951
Parts Department

FBD
P.O. Box 1096
1720 Kummer Road
Franklin,  KY 42134
502-586-1922
1-800-654-8534

Four Flags Power Products
1115 Stateline Road
Niles, MI 49120
616-684-2697
Parts Only

Master Parts Distributor
1184 Wilson Ave. NW
Grand Rapids , MI 49504
616-791-0505
1-800-446-1446
Fax: 1-616-791-8270
Parts Department

Dayton Hardware
P.O. Box 275
North Dayton Station
Dayton, OH 45404
All States
513-258-3721
OH 1-800-762-3426
Parts Department

Halco Enterprises
208 Carter Drive, Unit 21
West Chester, PA 19382
610-430-7717
1-800-368-0803
Parts Department

LaPorte’s Parts and Service
2444 North 5th Street
Hartsville, SC 29550
803-332-0191
Parts Department

Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687
All States
803-879-3009
1-800-845-5301
Parts Department

Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108
KS, MO, AR
816-842-3911
Parts Department

East Coast Energy Products
707 Broadway
W. Long Branch, NJ 07764
908-870-8809
1-800-755-8809
Parts Department

Tarantin Tank Co.
P.O. Box 6129
Freehold, NJ 07728
908-780-9340
1-800-922-0724
Parts Department

Albany Ladder
1586-90 Central Avenue
Albany, NY 07728
NY, MA, VT
518-869-5335
1-800-354-7368
(NY, MA, VT)
Parts Department

PARTS

CENTRALS

Summary of Contents for CGF265PVA

Page 1: ...gency or the gas supplier WARNING Improperinstallation adjustment alteration service or maintenance can cause injury orpropertydamage Refertothis manual for correct installation and operational proced...

Page 2: ...s The odor helps you detect a gas leak However the odor added to the gas can fade Gas may be present even though no odor exists Make certain you read and understand all Warnings Keep this manual for r...

Page 3: ...ccur due to log curing and fireplace burning manufacturing residues 10 Do not allow fans to blow directly into the fireplace Avoid any drafts that alter burner flame patterns Ceiling fans can create d...

Page 4: ...bly Figure 2 Fireplace Top Louvered Hood Bottom Louver Assembly Screen Assembly Top Outer Casing Firebox Support Side Access Door Rear Access Door Base Rear Burner Right Front Branch 5 Front Burner Fr...

Page 5: ...ency back up heat Safety Features This fireplace has a pilot with an Oxygen Depletion Sensor Shutoff System ODS The ODS pilot is a required feature for vent free room heaters The ODS system protecta a...

Page 6: ...2 Section 5 3 defines confined space as having an air volume of less than 50 cubic feet 127 cubic cm for each 1000 Btu Hr input rating of all appliances in the space cubic feet equals length x width x...

Page 7: ...er ___________________ Btu Hr Gas fireplace logs ___________________ Btu Hr Other gas appliances ___________________ Btu Hr Total ___________________ Btu Hr Example Gas water heater 40 000 Btu Hr Vent...

Page 8: ...of ventilation grills or ducts WARNING ICON G 001 WARNING Rework worksheet adding the space of the adjoining unconfined space The combined spaces must have enough fresh air to supply all appliances in...

Page 9: ...surfaces next to fireplace Installing fireplace next to vinyl or cloth wall coverings or operating fireplace where impurities in the air such as tobacco smoke exist may discolor walls IMPORTANT Vent f...

Page 10: ...5 Slide other end of adjusting plate shim in slot on mitered edge of side brass trim see Figure 5 6 While firmly holding edges of brass trim together tighten both set screws on the adjusting plate wit...

Page 11: ...the G3333F G3334U hearth base accessories The hearth base accessory shown is optional for this installation You can install fireplace and cabinet mantel directly on the floor 1 Assemble cabinet mantel...

Page 12: ...flexible gas line to fireplace see Figure 9 Make sure to locate access hole so cabinet mantel will cover it when installed Note You can secure base to floor using wood screws Countersink screw heads...

Page 13: ...this manner Height Front Width Depth Actual Framing Actual Framing Actual Framing 32 3 8 33 34 5 16 35 1 2 16 11 16 17 3 4 35 1 2 17 3 4 33 Figure 12 Rough Opening for Installing in Wall 1 Frame in r...

Page 14: ...lace inside wall opening 4 Attach flexible gas line to fireplace gas regulator See Connecting Fireplace to Gas Supply page 17 5 Carefully insert fireplace into rough opening 6 Attach fireplace to wall...

Page 15: ...external regulator not supplied Install the external regulator between the heater and propane LP supply Installation Items Needed Before installing fireplace make sure you have the items listed below...

Page 16: ...pressure will occur WARNING ICON G 001 CAUTION Use pipe joint sealant that is resistant to liquid petroleum LP gas Install sediment trap in supply line as shown in Figure 17 page 17 Locate sedi ment...

Page 17: ...wdriver sealant resistant to LP gas not provided 1 Remove fireplace screen Remove two screws that hold fireplace screen in place for shipping These screws are located near top of screen Discard screws...

Page 18: ...eak Correct all leaks at once Flexible Gas Line from Fireplace Gas Regulator To Fireplace Gas Regulator 5 Apply pipe joint sealant lightly to male threads of gas connector attached to flexible gas lin...

Page 19: ...e Figure 20 2 Open propane LP supply tank valve 3 Make sure control knob of fireplace is in the OFF position 4 Check all joints from manual shutoff valve to thermostat gas valve see Figure 21 Apply mi...

Page 20: ...igure 22 2 Slide rear log 2 into place behind rear burner see Figure 23 3 Place left front branch 4 and right front branch 5 24 and 30 models or front branch 4 18 model into place see Figure 24 Make s...

Page 21: ...your gas supplier call the fire department C Use only your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn by hand don t try to repair it call a quali...

Page 22: ...to the next step 5 Turn control knob counterclockwise C clockwise to the PILOT position Press in control knob for five 5 seconds see Figure 26 above Note If running fireplace for first time there will...

Page 23: ...t After 30 seconds release control knob Now follow step 8 above OPERATING FIREPLACE Variable Manually Controlled Model CGF265PVA A This appliance has a pilot which must be lighted by hand When lightin...

Page 24: ...five 5 seconds see Figure 28 above Note If running fireplace for first time there will be air in gas line You may need to press in control knob for 30 seconds or longer This will allow air to bleed fr...

Page 25: ...heat output This results in increased heating comfort TO TURN OFF GAS TO APPLIANCE Shutting Off Fireplace 1 Turn control knob clockwise Clockwise to the HIGH position 2 Slightly depress control knob...

Page 26: ...ont burner flame pattern Figure 33 shows incorrect front burner flame pattern The incorrect burner flame pattern shows yellow tipping at top of blue flame WARNING ICON G 001 WARNING If front burner fl...

Page 27: ...broken or chipped dime sized or larger TROUBLE SHOOTING Note All troubleshooting items are listed in order of operation WARNING ICON G 001 WARNING Turn off fireplace and let cool before servicing Only...

Page 28: ...S pilot see Cleaning and Mainte nance page 27 or replace ODS pilot assembly 6 Replace thermocouple 7 Replace control valve 8 Wait one minute for safety interlock system to reset Repeat ignition operat...

Page 29: ...ntenance page 27 2 Replace gas regulator 1 Problem will stop after a few hours of operation 1 Turn control knob to LO position and let warm up for a minute 2 Operate burners until air is removed from...

Page 30: ...ogged 1 Gas leak See Warn ing statement above 2 Control valve defective 1 Foreign matter be tween control valve and burner 2 Gas leak See Warn ing statement above 1 Not enough combus tion ventilation...

Page 31: ...ounty Rd 400 E Valparaiso IN 46383 All States 219 462 7441 1 800 362 6951 Parts Department FBD P O Box 1096 1720 Kummer Road Franklin KY 42134 502 586 1922 1 800 654 8534 Four Flags Power Products 111...

Page 32: ...2665 ILLUSTRATED PARTS BREAKDOWN Log Base Assembly Variable Manually Controlled Models CGF265PVA 4 5 27 8 9 8 8 19 13 12 8 6 2 1 7 7 1 7 2 10 18 23 16 11 26 14 6 6 6 6 21 15 19 3 29 24 30 20 28 31 25...

Page 33: ...06 Ignitor Cable 1 14 101924 01CB Firebox Bottom 1 15 098867 10 Gas Regulator 1 16 101004 01 Front Burner Injector 1 17 097159 02 Piezo Ignitor 1 18 101007 01 Crossover Tube 1 19 099387 05 Pilot Tube...

Page 34: ...34 102665 18 6 4 5 27 8 9 8 8 19 13 12 2 1 7 7 1 7 2 10 16 11 26 14 3 6 6 6 6 22 25 23 19 24 13 7 2 20 15 28 21 17 ILLUSTRATED PARTS BREAKDOWN Log Base Assembly Thermostat Controlled Models CGF280PT...

Page 35: ...acket 1 10 101330 05 Front Burner Assembly 1 11 100999 02 Rear Burner Assembly 1 12 101392 02BR Base Assembly 1 13 098271 06 Ignitor Cable 1 14 101924 01CB Firebox Bottom 1 15 098867 10 Gas Regulator...

Page 36: ...36 102665 ILLUSTRATED PARTS BREAKDOWN Fireplace 1 2 3 4 5 6 15 6 10 11 9 18 17 12 16 16 16 16 7 8 14 16 16 16 19 13 13 13...

Page 37: ...ox Support 2 12 101347 01CB Outer Base 1 13 099230 02 Shoulder Screw 4 14 098304 01 Phillips Pan Head Screw 10 9 15 101872 03 Firebox Top 1 16 M11084 26 Hex Screw 10 63 17 101746 01 Handle 1 18 100587...

Page 38: ...l shutoff valve with 1 8 NPT tap Fits 1 2 NPT pipe Note Use only original replacement parts This will protect your warranty cover age for parts replaced under warranty Parts Under Warranty Contact aut...

Page 39: ...39 102665 NOTES...

Page 40: ...and all such other costs related to repairing a defective heater will be the responsibility of the owner TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHE PRODUCT THIS EXPRESS WAR...

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