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1.8 No sound via earphone
Please check if the volume setting is 0.
Please check if audio file is broken, and try to play another audio file to confirm. If the audio file is
broken, it may cause severe noise or static.
1.9 The color distortion of video or picture display
Use a needle or paper clip to reset unit on the back of the device to solve this issue.
1.10 Can not copy files
Please check if the device is connected to the computer correctly.
Please check if the memory space is full.
Please check if the USB cable is broken.
1.11 Other troubles Please follow up the steps as below to fix the other troubles before you return the
MID/Tablet PC to us:
Step 1: Use a needle or paper clip to reset unit on the back of the device, then check if the function
works correctly
Step 2: Upgrade the firmware from the PC and restart the device and then check if the function
works correctly.