7
BASIC TROUBLESHOOTING
My speaker won’t connect to my network
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Make sure your mobile device is connected to your wireless network before setting up your speaker.
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Alternatively, you can connect your speaker to your network router using an Ethernet cable sold separately. Once
connected via Ethernet, the HEOS App should recognize the speaker and you can manually move it to your wireless
network using “Settings” - “My Devices” - “(Device Name)” - “Advanced” - “NETWORK SETTINGS”.
Music cuts out or delays sometimes
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Make sure your Internet connection is operating correctly.
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If you are sharing your network with other users or devices, they may be using most of your bandwidth (especially if they
are streaming video).
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Make sure your speakers are within range of your wireless network.
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Make sure your speakers are not located near other electronic devices that could interfere with it’s wireless connectivity
(like microwave ovens, cordless phones, TVs, etc…)
Streaming music from your mobile devices using Bluetooth
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Activate the Bluetooth setting on your mobile device.
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Press and hold the Bluetooth button ( ) located on the back of the speaker for about 3 seconds, until the status light
on the front flashes green.
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Select “Denon Home 250” from the list of available Bluetooth speakers from your mobile device.
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Play music using any app on your device and the sound will now play from the speaker.
I hear distortion when using the AUX input
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The analog output signals from some sources can be fairly strong. If the input level of the source device is turned up
high, it could overload the inputs of the speaker. This is unlikely to cause damage, but can cause distorted sound. Initially,
set the volume of the source to a medium – low level, then turn it up as needed. If you hear distortion, turn down the
device’s volume control.
1.DENON HOME 250E2_QSG_ENG_190926.indd 7
2019/09/26 10:55:30
Printing Color : 4C Color