Troubleshooting
If you cannot connect the headset to your phone, do as follows:
Ensure that the headset is charged, switched on, and paired
with and connected to your phone.
Ensure that the Bluetooth feature is activated on your phone.
Check that the headset is within 10 meters (30 feet) of your
phone and that there are no obstructions between the
headset and the phone, such as walls or other electronic devices.
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