13
14
14
14
15
20
Non-Warranty Claim
Warranty information
Type
Robot vacuum
cleaner
Accessories
Warranty information
Parts of the robot
Charging dock with
dust box
Period
1 Year
1 Year
Name
The robot can not startup under normal use
The robot can not be charged under normal use
The brushes can not work under normal use
The wheels can not work under normal use
The functions listed in the manual are invalid
Failure information of product performance
Hazardous substances contained in this product
Relevant certification
This table is compiled according to SJ/T11364.
〇
X
X
〇
X
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
〇
Hazardous substance
Warranty
Robot vacuum
cleaner
Performance Failure
20
21
Lead
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Chromium VI
(Cr(VI))
Polybrominated
biphenyls
(PBB)
Polybrominated
diphenyl ethers
(PBDE)
Component
Name
Outer
covering
Motor
Circuit block
Battery
Accessory
〇：
indicates that the content of the hazardous substance in all homogeneous materials of the part NOT
exceeds the limit stipulated in GB/T26572.
X
：
indicates that the harmful substance contained in at least one homogeneous material of the component
exceeds the limit stipulated by GB/T26572.
This product complies with SRRC certification. Please refer to the equipment nameplate for CMIT ID and model.
The after-sales service of this product is strictly in accordance with the "Consumer Rights Protection Law of
the People's Republic of China" and the "Product Quality Law of the People's Republic of China" to
implement after-sales services. The service contents are as follows:
The following cases are not covered by the free warranty, but maintenance services are provided, and the corresponding
accessories and labor costs are charged:
1. Unauthorized maintenance, misuse, collision, neglect, abuse, accident, alteration, abnormal use of non-product accesso-
ries, or tearing, altering labels, anti-counterfeiting marks;
2 The machine has exceeded the free warranty period;
3. Damage caused by force majeure such as natural disasters;
4. Not a performance failure.
5. Damage caused by consumers due to personal reasons;
The main brush, side brush, main brush cover, filter
screen, mop holder, cleaning tool, disposable mop and
disposable dust bag are consumables provided with the
product, and there is no warranty period.
To ensure the safety of the product during transportation, it is necessary to use the packing box. It is recommended that you keep
the packing box for at least 30 days from the date of receipt;
This product is only sold in China (excluding Hong Kong, Macao and Taiwan), so the after-sales service of this product is only
available in China ( excluding Hong Kong, Macao and Taiwan).
This warranty is only applicable to China (excluding Hong Kong, Macao and Taiwan).
