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6

CLEANING AND MAINTENANCE

Cleaning the kettle

•  Allow the kettle to cool down fully and disconnect the 

appliance from the mains before cleaning.

•  ONLY USE WATER FOR CLEANING.
•  Do not immerse the kettle or base in water.
•  Use a soft dampened cloth to wipe the outside of the 

kettle and dry with a soft, dry cloth.

•  DO NOT use harsh scouring agents.
•  Ensure that all electrical connectors and sockets are kept 

dry.

Scale

Scale is mainly calcium carbonate (chalk), a harmless, 
naturally occurring mineral found in most water supplies. 
“Hard” water contains more of this mineral than “soft” water. 
When the water is heated, the minerals in the water solidify, 
making the water appear cloudy.  
These minerals form a thin film on the walls, element and on 
the surface of the water. 
The water may look like it has white coloured pieces of plastic 
floating on the surface. 
On traditional kettle elements, scale forms a hard white 
“crust” which adversely affects performance and reduces the 
life of the element. 
As soon as you notice a film forming on the water, or on the 
interior walls of the kettle, simply rinse the kettle and wipe 
it out.

Scale filter

Your kettle is fitted with a scale filter to prevent loose 
particles of scale being poured into your beverage. This filter 
is both removable and washable. 
The frequency with which you will need to clean any scale 
deposits from your filter will depend on the hardness of water 
in your area and how often you use the kettle. 
You should remove and clean the water filter when you notice 
any deposits being left on the filter or if the pouring efficiency 
is impaired.

Removing the scale filter

•  Allow the kettle to cool down fully.
•  Disconnect the appliance from the mains electrical 

supply.

•  Make sure that your hands are clean and free from soap, 

etc or anything which might taint the water.

•  Empty the kettle and remove the lid. Remove the filter 

by lifting up (fig. 1).

•  Rinse under a tap while brushing with a soft brush (fig. 

2).

•  Replace the filter firmly down. 

Descaling

It is vital to clean and descale the kettle and filter regularly in 
order to maintain it in good working order. Failure to descale 
your kettle may invalidate your guarantee.
•  It is recommended to use specific (store bought) 

products for descaling of kettles. 

•  When limescale starts to build up on the heating 

element, buy a suitable descaler and descale your 
kettle. After descaling, boil with fresh water several 
times and discard. Clean any descaler off the kettle – it 
can damage the parts. 

•  If the filter requires descaling,  remove the filter and 

place into the kettle whilst descaling.

•  Ensure that the electrical connections are completely 

dry before using the kettle.

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