12
The coffee is dripping too
slowly (delivered from the
spout too slowly)
The pre-ground coffee is pressed down
too firmly
Press the coffee down less firmly
There is too much pre-ground coffee
Reduce the quantity of pre-ground coffee
The espresso boiler outlet is blocked
Clean as indicated in the “Cleaning” section
The filter is blocked
Clean as indicated in the “Cleaning” section
The pre-ground coffee is too fine or damp Use only pre-ground coffee for espresso coffee ma-
kers and make sure it is not damp
The wrong type of pre-ground coffee is
being used
Use a different type of pre-ground coffee
The coffee has an acid taste
Inadequate rinsing after descaling
After descaling rinse the appliance as indicated in
the “Descaling and Rinse” section
No milk froth is formed when
making cappuccino
ECP3630 model:
The ring on the cap-
puccino maker is NOT in the cappuccino
position.
ECP3630 model:
Place the ring in the CAPPUC-
CINO position.
Milk not cold enough
Always use 2% milk at refrigerator temperature.
Cappuccino maker dirty
Clean the holes in the cappuccino maker
thoroughly
Limescale in the water circuit
Descale as described in the “Descaling” section